2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Power train, May 6, 2002, crash
VEHICLE WENT INTO GEAR WITHOUT PRESSING ON BRAKE. VEHICLE ROLLED AND HIT A DECK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Steering, Air bags, Apr 26, 2002
CONSUMER HAS HAD SEVERAL PROBLEMS WITH THE STEERING, THE RACK AND PINION, GEAR ASSEMBLY, STEERING COLUMN ASSEMBLY AND THE CLOCKSPRING HAVE BEEN REPLACED, EVEN AFTER THE RECALL REGARDING THE CLOCKSPRING ASSEMBLY, THE VEHICLE CONTINUES TO HAVE STEERING PROBLEMS, CONSUMER STATES THAT PRIOR TO THE CLOCKSPRING FAILING, THE STEERING WHEEL FREEZES UNTIL THE WHEEL IS FORCED PAST A POINT TO FREE IT. *SLC
Power train, Apr 12, 2002
UPON STARTING VEHICLE AND PUTTING IT INTO REVERSE TRANSMISSION COMPLETELY SHUTDOWN. HAD TO HAVE VEHICLE TOWED. DEALER REFUSED TO REMEDY PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AKI
Engine and engine cooling, Apr 7, 2002
WHILE ON VACATION AND TRAVELING UP TO 350 MILES FROM HOME, WITHOUT NOTICE THE OIL PRESSURE LIGHT CAME ON AND WE HEARD A LOUD NOISE UNDER THE HOOD. WE BEGAN TO LOSE PRESSURE AND IMMEDIATELY PULLED OVER AND MANGE TO FIND THE ONLY GAS STATION/CONVENIENCE STORE FOR MILES. WE CALLED A TOW TRUCK AND THE VEHICLE WAS TOWED TO THE THE NEAREST DODGE DEALER SHIP WHICH WAS APPROXIMENTLY 35 MILES AWAY IN MORGANTOWN, WV. AFTER LOOKING OVER THE CAR THE SERVICE MANAGER ALONG WITH HIS STAFF INFORMED US THAT THEY COULD NOT UNDERSTAND THE PROBLEM. THEY STATED THAT THEY NEEDED MORE TIME IN ORDER TO TRY TO FIGURE OUT THE EXACT PROBLEM BECAUSE THAT HAD NEVER SEEN ANYTHING LIKE THIS BEFORE AND BECAUSE THEY WERE USE TO REPAIRING CARAVANS. WE HAD TO FIND A HOTEL ROOM FOR THE NIGHT FOR MY WIFE AND TWO CHILDREN. THE NEXT AFTERNOON WE RECEIVED A CALL NOTIFYING US THAT THE RIGHT SIDE OF OUR ENGINE WAS GONE AND THAT IT WOULD TAKE $6,000 IN ORDER TO FIX OUR PROBLEM. WE DID DECIDED TO TRY TO GET A SECOND OPINION AND CONTACT DEMLER CHRYSLER PRIOR TO TRYING TO PAY FOR AN ENGINE REPLACEMENT. WHEN ASKED HOW COULD THIS HAPPEN, THE DEALER NOTIFIED US THAT THEY DID NOT KNOW AND THAT THEY HAD NEVER SEEN THIS BEFORE ACCEPT IN MUCH OLDER CARS WITH HUNDREDS OF MILES. WE PAID THE BILL FOR APPROXIMATELY $200 FOR THEM TO TELL US THAT OUR ENGINE WAS GONE, RENTED A CAR AND MADE ARRANGEMENTS FOR AAA TO TOW OUR CAR BACK TO MARYLAND WHICH AGAIN WAS OVER 350 MILES AWAY. THE VEHICLE ARRIVED AT OUR HOME APPROXIMATELY A WEEK LATER AND WE DISCOVERED THAT THE DEALERSHIP DID NOT PUT OUR ENGINE BACK TOGETHER BUT PLACED ALL THE REMOVED PARTS IN THE TRUCK OF THE CAR. WE NOTIFIED THE MANUFACTURER BY E-MAIL OF THIS PROBLEM. THEY NOTIFIED US THAT THEY WOULD RESEARCH THIS PROBLEM. THIS WAS ABOUT A WEEK AGO. *AK
Power train, Apr 2, 2002, crash
GEAR SHIFTER SHIFTS WITHOUT USING BRAKE OR ANY OTHER SAFTEY DEVICE. *AK
Engine and engine cooling, Apr 1, 2002
VEHICLE HAD A SUDDEN LOSS OF OIL PRESSURE. TOOK VEHICLE TO DEALER FOR A CLOGGED OIL SPRING. DEALER STATED THAT SOME PARTS OF ENGINE NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Steering, Mar 12, 2002
WHEN VEHICLE GOES OVER A POTHOLE, THE STEERING WHEEL HAS A LOT OF PLAY, FEELING AS IF YOU ARE LOSING CONTROL OF VEHICLE. DEALER HAS INSPECTED THE VEHICLE.*AK
Seats, Mar 12, 2002
FINGER WAS SEVERED WHILE TRYING TO FOLD SEAT TO MOVE. DEALER NOTIFIED.*AK
Air bags, Feb 28, 2002, crash
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 25-30 MPH, AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. POLICE REPORT ATTACHED. *AK THERE WAS ONE INJURY. *TT
Seats, Feb 28, 2002
CONSUMER'S FINGER WAS CUT OFF WHILE TRYING TO LIFT SEAT AND FOLD TO GET TO REAR SEATING AREA. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION. *AK
Power train, Feb 27, 2002
CONSUMER'S WAS SITTING STILL AT A INTERSECTION AND HEARD A LOUD NOISE COMING FROM UNDERNEATH THE VEHICLE, AXLE BROKE.*AK
Air bags, Feb 6, 2002, crash
CONSUMER WAS TRAVELING ABOUT 35MPH ON MAIN STREETAND ANOTHER VEHICLE VEERED INTO HIM. CONSUMER BOUNCED OFF THE VEHICLE AND RAN INTO A POLE. AIRBAGS DIDN'T DEPLOY.*AK
Suspension, Engine and engine cooling, Power train, Structure, Vehicle speed control, Seats, Feb 5, 2002
CONSUMER STATES FENDER FELL OFF DRIVERS SIDE, DEALER INSTALLED TWO WHEEL WELL FASTENERS, CONSUMER STATES THAT RAIL DUST COVERS VEHICLE AT REAR, CONSUMER STATES RATTLING, SQUEAKING, CRUNCHING OR MOANING NOISE THROUGHOUT VEHICLE OVER BUMPS, DEALER REPLACED ANTI RATTLE CLIP, AND BOTH REAR LEFT SPRINGS, VEHICLE LUNGES FORWARD WITH BRAKE ON AT STOPS, DEALER FOUND THROTTLE VALVE WAS SCORED AND REPLACED VALVE BODY, TRANSMISSION HESITATES OR WILL NOT ENGAGE WHEN BRAKES ARE APPLIED, DEALER REPLACED ALL SEALS, CLUTCHES, AND CLEANED AND INSPECTED OVERDRIVE, SHIFT LINKAGE OUT OF ADJUSTMENT, ON SEVERAL OCCASIONS, ENGINE PINGS ON ACCELERATION, DEALER UNABLE TO DUPLICATE, CONCERNS WITH BROKEN REAR SEAT LATCHES AND SEAT NOT FLIPPING FORWARD, DEALER PERFORMED CLOCKSPRING SAFETY RECALL 01V153000. *TT
Seat belts, Feb 1, 2002
WITH REGARD TO THE REAR SEAT BELTS. IT IS MY UNDERSTANDING THAT AS OF 2000 ALL VEHICLES SEAT BELTS MUST BE ABLE TO BE USED WITHOUT THE "H CLIP" WHEN SECURING A CHILD SAFETY SEAT. ON MY DURANGO I CAN NOT FIGURE OUT HOW THE SEAT BELT WORKS WITHOUT THE USE OF THE "H CLIP". I EVEN HAD AN ENGINEER FRIEND OF MINE WHO WORKS WITH GM SAFETY RESTRANTS SYSTEMS TAKE A LOOK AT IT AND HE COULD NOT FIGURE IT OUT EITHER. I AM LOOKING FOR SOME HELP AS WELL AS HOW THIS VEHICLE PASSED THE INSPECTION. THANK YOU!!!*AK
Service brakes, Hydraulic, Jan 24, 2002, crash
DRIVING ON WET, SNOWY ROAD AT 40 MPH. MY CAR SWERVED VIOLENTLY TO THE RIGHT AND INTO AN EMBANKMENT. HAVE HAD REPEATED BRAKE PROBLEMS WITH BRAKE ROTOR WARPING IN THE PAST. AFTER THE ACCIDENT AND REPAIR, THE CAR DEVELOPED VIOLENT VIBTRATION IN FRONT END. REPAIR SHOP DIAGNOSED BAD FRONT WHEEL BEARINGS. REPAIR SHOP INFORMED ME THAT REPLACEMENT PARTS ARE ON "NATIONAL BACK ORDER" WITH 600+WAITING LIST. APPEARS TO BE YET ANOTHER DESIGN FLAW WHICH MAY WELL HAVE CONTRIBUTED TO MY ACCIDENT AND LOSS OF VEHICLE CONTROL.*AK
Service brakes, Hydraulic, Jan 24, 2002, crash
I HAVE HAD THREE INCIDENTS OF BRAKE FAILURE WITH MY 2000 (2WD, ABS) DURANGO. ONE RESULTED IN A THREE-CAR ACCIDENT WITH A TOTAL OF $38,000 (AND STILL COUNTING) DAMAGE.*AK
Seat belts, Jan 22, 2002, crash
WHILE TRAVELING AT 65 MPH VEHICLE RAN OFF THE ROAD AND INTO A TREE HEAD-ON, BUT SEAT BELT DID NOT WORK PROPERLYAND DID NOT RESTRAIN CONSUMER. CONSUMER WAS INJURED, AND VEHICLE WAS TOTALED. PLEASE PROVIDE MORE INFORMATION.*AK
Air bags, Jan 22, 2002, crash
WHILE AT 65 MPH AND RUNNING INTO A TREE HEAD-ON AIR BAGS DID NOT DEPLOY, AND VEHICLE WAS TOTALED. CONSUMER WAS INJURED IN ACCIDENT. CONTACTED MANUFACTURER, AND MANUFACTURER STATED SIMPLY THAT CONSUMER WAS NOT GOING FAST ENOUGH FOR AIR BAGS TO DEPLOY. *AK
Electrical system, Jan 22, 2002, fire
VEHICLE WAS PARKED AND SUDDENLY IGNITED. DEALER WAS CONTACTED, AND STATED COMPONENTS AROUND ALTERNATOR WERE BLEEDING. PLEASE PROVIDE FURTHER DETAILS.*AK
Electrical system, Jan 17, 2002, fire
THE INSURED STATED THE FIRE APPEARED TO HAVE STARTED IN THE HEADLIGHT. CLAIM# 13-7435-963.*YH
Engine and engine cooling, Electrical system, Jan 17, 2002, fire
THE VEHICLE CAUGHT ON FIRE DUE TO AN OIL LEAK ONTO THE EXHAUST CROSS-OVER PIPE, HOWEVER THE FIRST SET OF EXPERTS SUGGEST AN ELECTRICAL FIRE, AND NOW A SECOND SET OF EXPERTS ARE EXAMINING THE VEHICLE. CLAIM# 30-F037-271.*YH
Engine and engine cooling, Jan 17, 2002, fire
WHILE TRAVELING THE CONSUMER SMELLED GAS, PASSENGER AND DRIVER GOT OUT AND LOOKED UNDER THE HOOD AND DISCOVERED VEHICLE WAS ON FIRE. CLAIM# 75-A422-019. *YH
Exterior lighting, Jan 17, 2002, fire
THE FIRE APPEARS TO HAVE STARTED IN THE HEADLIGHTS. *JG
Engine and engine cooling, Jan 17, 2002, fire
INSURED RENTED VEHICLE WHICH CAUGHT ON FIRE. DAIMLER STATES THE OIL LEVEL CAUSED THE OIL TO LEAK ONTO THE EXHUST CROSS-OVER PIPE, CLAIM 30-F307-271. *JG
Engine and engine cooling, Jan 17, 2002, fire
WHILE INSURED WAS TRAVELING, HE SMELLED GAS. INSURED EXITED VEHICLE AND LOOKED UNDER THE HOOD, VEHICLE WAS ON FIRE, CLAIM 75-A422-019. *JG