2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Tires, Nov 18, 2002
FIRST THE 2000 PICKUPS WERE SUPPOSE TO COME WITH TIRE SIZE P225R75-16 BUT THEY CAME WITH SIZE P245R75-16. AT ABOUT MILAGE 15,663. I NOTICED THE THE LEFT FRONT TIRE WAS RUBBING WHEN MAKING A SHARP LEFT TURN SO I TOOK IT IN TO THE DODGE DEALER HERE IN PLAIN VIEW. THEY FIRST TOLD ME THAT I HAD PUT OVERSIZE TIRES ON MY PICK UP AND THAT IS WHY IT WAS RUBBING. AFTER A LOT OF TALKING AND CHECKING IS WHEN I FOUND OUT THE THEY HAD PUT OVERSIZE TIRES ON THE 2000 MODEL 1/2 TON PICKUPS. THEY SENT THE PICKUP TO AN SHOP AND THE PICK UP STARTED PULL AT THAT TIME. IT HAS BEEN TO TWO OTHER ALINEMENT SHOPS AND THEY ALL SAY THAT IT IS WITHIN SPECS BUT PULLS HARD TO THE RIGHT. ALSO THE OVERSIZE TIRES DO AFFECT THE SPEED-OMETER BY REGISTERING LESS MILES PER HOUR THAN YOU ARE GOING. DT
Service brakes, Hydraulic, Oct 30, 2002
ROTORS ARE SHOT!! ONLY 26000 MILES CAN IS MAINTAINED SUPERBLY. IVE READ OF PAST RECALLS ON BAD ROTORS BY DODGE. ROTORS WERE THIN AND RUSTING FROM INSIDE OUT HAD TO REPLACE OR RISK MAJOR ACCIDENT. DT
Service brakes, Hydraulic, Oct 21, 2002
CONSUMER STATES THAT SINCE VEHICLE WAS AT 11000 MILES THE FRONT BRAKE ROTORS HAVE NEEDED CHANGING EVERY 12000 MILES. DEALER CONTACTED. TSCONSUMER STATES THAT 90 PERCENT OF DRIVING IS ON THE HIGHWAY. THE DEALER CHECKED THE BRAKE PADS AND THEY DID NOT SHOW SIGNS OF EXCESSIVE WEAR. *JG
Engine and engine cooling, Sep 25, 2002
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED. DEALER NOTIFIED.
Suspension, Power train, Sep 17, 2002
WHILE DRIVING AT 40 MPH VEHICLE SUDDENLY CAME TO A HOLT. VEHICLE WOULD NOT GO INTO REVERSE OR DRIVE. VEHICLE WAS TOWED TO DEALER. DEALER STATED IT WAS REAR ALIGNMENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Fuel system, Gasoline, Sep 17, 2002
WHILE DRIVING AT 45 MPH VEHICLE SUDDENLY CAME TO A STOP. CONSUMER ATTEMPTED TO BACK UP OR GO FORWARD, AND VEHICLE WOULD NOT MOVE. VEHICLE WAS TOWED TO DODGE, WHERE THEY FOUND THAT RELAY SENSOR HAD SHORTED OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Steering, Air bags, Sep 16, 2002, crash
AT 55MPH CONSUMER LOST CONTROL OF VEHICLE, WENT INTO A DITCH, AND VEHICLE ROLLED OVER. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Power train, Sep 13, 2002
VERY HIGH REAR-END FAILURE RATE FOR THIS VEHICLE WHICH COULD LOCK UP AT ANY SPEED. NLM
Power train, Sep 4, 2002, crash
I DOUBLED PARKED THE TRUCK IN FRONT OF AN OLD FORD LTD., PLACED THE TRUCK IN PARK AND LEFT IT IN IDLE. GOT OUT OF THE TRUCK LEAVING THE FRONT DOOR OPEN, WENT TO THE REAR LEFT DOOR TO TAKE OUT A CAR SEAT WHEN SUDDENLY THE TRUCK SLIPPED INTO REVERSE PEALING THE TWO LEFT DOORS WITH THE FORD AND DAMAGING THE LEFT FRONT FENDER. THE DAMAGES TO THE TRUCK WHERE OVER $4500.00. ACCORDING TO THE DEALER WHERE DAIMLER ROAD SIDE ASSISTANCE TOOK THE TRUCK (RIVERDALE CHRYSLER) THEY FOUND NO PROBLEMS WITH THE TRANSMISSION AND AFTER HAVING THE TRUCK FOR OVER 7 WEEKS I RECEIVED A CALL STATING THAT THE CHECK ENGINE LIGHT WAS COMING ON. THE ACCIDENT HAPPENED ON JULY 12TH, 2002 AND ITS NOW AUGUST 4TH AND I STILL HAVE NOT GOTTEN THE TRUCK BACK.*AK
Suspension, Service brakes, Hydraulic, Equipment, Aug 26, 2002
AT 32,000 WE HAD SEVERE SHAKING WHILE APPLYING BRAKES . WE TOOK OUR TRUCK IN TO HAVE IT LOOKED AT, SHOP SAID THAT FRONT BRAKE ROTORS WERE BAD AND HAD TO BE REPLACED, THEY COULD NOT BE TURNED . HAD THEM BOTH REPLACED WITH AFTER MARKET ROTORS . A/C CLUTCH ASSY REPLACED AT 39000 , AT 40000 MILES WE NOTICED A GROANING AND SQEAKING NOISE COMING FROM THE DRIVERS FRONT WHEEL WHEN EXITING THE VEHICLE ,AND NOTICED AN OILY SUBSTANCE ON DRIVEWAY UNDER TRUCK . WE HAD BOTH PROBLEMS LOOKED AT , FOUND 4 BAD BALL JOINTS 1 NEEDS REPLACING IMEDIATELY, ALSO RACK AND PINION SEALS ARE BAD . EST. $1700.00 TO REPAIR JOINTS AND RACK. BALL JOINTS ARE SEALED AND CANNOT BE GREASED , THEY SHOULD LAST ALOT LONGER THAN 40000 MILES .
Equipment, Aug 23, 2002
WHEN JACKING VEHICLE UP FRONT RIGHT WHEEL DROPS OFF.*AK
Steering, Aug 13, 2002
STEERING WHEEL GRIP WORE DOWN, STEERING BECAME SLICK. DEALER REPLACED STEERING, AND 10,000 MILES LATER THE GRIP WORE DOWN AGAIN.*AK
Power train, Aug 6, 2002
WITHOUT PRIOR WARNING VEHICLE SHUT DOWN WHILE TRAVELING ON HIGHWAY. TRANSMISSION BLEW OUT. DEALERSHIP IS AWARE OF PROBLEM.*AK
Power train, Aug 6, 2002, crash
VEHICLE WAS IN PARK AND IGNITION TURNED OFF WHEN VEHICLE SUDDENLY ROLLED FORWARD INTO A TREE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Suspension, Jul 31, 2002
WHILE DRIVING VEHICLE GOES OVER A SMALL BUMP AND IT WILL SLIDE LEFT OR RIGHT. CONSUMER HAS A HARD TIME KEEPING CONTROL OF VEHICLE WHEN THIS HAPPENS. CONSUMER HAS VERIFIED THAT TIRES WERE ROTATED/ BALANCED AND PRESSURED CORRECTLY.*AK
Engine and engine cooling, Jul 31, 2002
THE LAST OIL CHANGE DONE BY A FRIEND FOUND CLUMPS OF OIL IN THE MOTOR. TODAY I NEED A NEW ENGINE. APPARENTLY THE OIL PUMP WAS NOT WORKING CORRECTLY FROM THE BEGINNING. THE DAMAGE IS MAJOR. IT APPEARS AS THOUGH THE OIL HAD NEVER BEEN CHANGED IN MY VEHICLE. MY ENGINE LIGHT NEVER LID UP, UNTIL THE MOMENT MY ENGINE CAME APART. I AM OUT OF WARRANTY. IS THERE ANYTHING I CAN DO TO RECEIVE ASSISTANCE FROM DODGE?????
Air bags, Jul 30, 2002, crash
WHILE DRIVING 40 MPH HIT A CAR FROM BEHIND, PUSHING CAR ABOUT 10 YARDS. UPON IMPACT, AIR BAGS DID NOT DEPLOY, DRIVER SUSTAINED INJURIES. *AK
Latches/locks/linkages, Jul 18, 2002
LATCHES ARE INOPERATIVE. UNABLE TO OPEN DOORS FROM INSIDE. INFANT GOT LOCKED IN VEHICLE.*AK
Power train, Other or unspecified, Jul 18, 2002
ENGINE CHECK LIGHT CAME ON. TOOK VEHICLE TO DEALER ,AND THEY WERE TRYING TO CORRECT TRANSMISSION PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Equipment, Jun 27, 2002
AIR CONDITIONER IS BLOWING FREON INTO CAB OF VEHICLE. VERY DANGEROUS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Air bags, May 31, 2002, crash
FRONT COLLISION, HITTING A 15 PASSENGER VAN AND DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES.*AK CONSUMER STATES THE VAN PULLED OUT IN FRONT OF HIM, CONSUMER ATTEMPTED TO HIT THE BRAKES BUT HIT THE VEHICLE AT A SPEED OF 45 MPH.*JB
Service brakes, Hydraulic, May 28, 2002
VEHICLE HAS TROUBLE SLOWING DOWN, AND CONSUMER HAS ALMOST BEEN IN A FEW ACCIDENTS DUE TO THIS PROBLEM. *AK
Power train, Vehicle speed control, May 28, 2002
TRANSMISSION SHIFTS INTO PASSING GEAR, RPMS RISE AND LOSS OF POWER, WHILE STEADY ON GAS. *AK
Suspension, Service brakes, Hydraulic, May 21, 2002
WHILE DRIVING STEERING WHEEL WAS PULLING TO THE LEFT. STEERING WAS ALSO A LITTLE LOOSE. TOOK VEHICLE TO MECHANIC FOR BRAKE WORK, AND MECHANIC INDICATED BALL JOINTS WERE BAD. TOOK VEHICLE TO DEALER, AND HAD BALL JOINTS REPAIRED.*AK
Service brakes, Hydraulic, May 17, 2002
WHILE APPLYING THE BRAKES THERE IS VIBRATION THOUGHOUT BRAKE PEDAL AND STEERING COLUMN. PEDAL. DEALERSHIP IS AWARE OF PROBLEM.*AK