2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Engine and engine cooling, Feb 10, 2003
COMPLETE ENGINE FAILURE DUE TO SLUDGE. 41K MILES. SCHEDULE A OIL CHANGES AS PER OWNERS MANUAL. THE DEALSHIP PERFORMED THE MAJORITY OF THE OIL CHANGES FOR WHICH THERE WERE RECORDS (THE LAST WAS JUST 2000 MI PRIOR TO FAILURE) THERE WERE A FEW THAT WERE PERFORMED BY ME FOR WHICH I COULDN'T PRODUCE THE RECEIPTS OF THE OIL AND FILTER PURCHASE. HENCE, NO SATISFACTION WAS PROVIDED BY EITHER THE DEALERSHIP OR CHRYSLER. AFTER RESEARCHING THE INCIDENT FURTHER, I HAVE FOUND THAT THERE ARE AT LEAST A COUPLE HUNDRED OTHERS WITH SIMILAR STORIES. OBVIOUSLY THESE ENGINES RUN EXCESSIVELY HOT UNDER NORMAL CIRCUMSTANCES, THUS PRODUCING SLUDGE THAT BUILDS UP OVER TIME (COLLECTING IN THE OIL PAN AND OBSTRUCTING THE PICKUP FILTER IN MY CASE) THAT IS NOT REMOVED BY ROUTINE OIL CHANGES. THIS SMACKS OF DESIGN FLAWS TO ME.
Engine and engine cooling, Feb 6, 2003
WHILE DRIVING, VEHICLE STARTED SMOKING. IT STALLED AND EVERYTHING LOCKED UP. THE TEMPERATURE GAUGE WENT FROM NORMAL TO HOT VERY FAST. THE DEALERSHIP INDICATED THAT THE ENGINE HAD BLOWN. PH
Service brakes, Hydraulic, Feb 3, 2003
THE" ABS" WARNING LIGHT WAS ILLUMINATED CAUSING THE BRAKES LOCK. DEALER DIAGNOSED BRAKE SWITCH FAILURE CAUSED LOCK-UP. PH
Engine and engine cooling, Feb 3, 2003
ENGINE FAILURE IN MY 2000 DODGE DURANGO. ENGINE SHOWED OIL SLUDGING THAT CAUSED ENGINE FAILURE EVEN THOUGH CAR 2.5YRS OLD WITH 32K MILES.
Wheels, Jan 31, 2003
I RECENTLY HAD A MAJOR PROBLEM WITH MY 2000 DODGE DURRANGO. I WAS TRAVELING SOUTH BOUND AT A RATE OF ABOUT 55-60 MPH. MY CAR SUDDENLY BEGAN TO SHUDDER AND BECAME HARD TO CONTROL. THE NEXT THING I NEW I HEARD THE LEFT FRONT TIRE BUST AND I WAS ABOUT 2 FEET FROM HITTING A NORTH BOUND CAR. THE CAR HEADING NORTH BOUND PULLED ALL THE WAY OVER TO THE RIGHT HAND SIDE OF THE ROAD AND I WAS ABLE TO PULL MY CAR TO MY RIGHT. AFTER HAVING MY CAR TOWED AND CHECKED BY A MECHANIC I FOUND OUT THAT THERE WAS NO PIN HOLDING THE WHEELBEARING IN PLACE. THIS CAUSED MY WHEELBEARING TO COME OFF MY CAR, THE TIRE TO BURST, THE RIM TO CRACK IN 1/2 AND THE BRAKE LINE TO BE CUT. THE MECHANIC THAT IS FIXING MY VEHICLE SAYS THAT THIS IS CLEARLY A MANUFACTURERS DEFECT, WHICH NEARLY KILLED ME. I CALLED DODGE TO DISCUSS THE PROBLEM, TO PREVENT THIS SAME TRAGEDY FROM HAPPENING TO ANYONE ELSE. THE REPRESENTATIVE FROM DODGE TOLD ME THERE WAS NOTHING THEY COULD DO SINCE MY CAR WAS OUT OF WARRANTY AND IF I WANTED TO BE SURE MY CARE WAS "SAFE" I COULD PAY A DODGE MECHANIC TO DO A SAFETY CHECK ON MY VEHICLE. I HAVE CONTACTED MY INSURANCE COMPANY AND THEY SUGGEST THAT I CONTACT YOUR AGENCY TO REPORT THE PROBLEM. I FEEL VERY STRONGLY THAT SOMETHING MUST BE DONE ABOUT THIS BEFORE LIVES ARE LOST. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION.
Power train, Jan 27, 2003
TRANSMISSION NEEDING COMPLETE OVERHAUL AT 55,000 MILES
Steering, Jan 22, 2003
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE STEERING BOLTS ARE LOSE AND IT IS CAUSING STEERING WHEEL TO JUMP. DEALER NOTIFIED. TS
Power train, Jan 21, 2003
CONSUMER STATES, VEHICLE'S TRANSMISSION SLIPS OUT OF GEAR AND IS UNABLE TO DRIVE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Latches/locks/linkages, Jan 15, 2003
MY MOTHER IN LAW WAS LIFTING THE BACK HATCH OF HER 2000 DODGE DURANGO. IT WAS LIFTED ABOUT 3 INCHES, AND I WAS ATTEMPTING TO HELP HER LIFT IT, WHEN IT SLIPPED OUT OF HER HAND AND SLAMMED SHUT ON MY RIGHT HAND FIRST TWO FINGERS. IT WAS PULLED SHUT VERY FORCEFULLY BY SOME SORT OF SPRING- LIKE MECHANISM. MY FINGERS WERE LATCHED INTO THE DOOR WHEN IT CLOSED, RESULTING IN INJURY. FORTUNATELY, THEY WERE NOT BROKEN AT THE DIP, BUT COULD HAVE EASILY BEEN. WHAT RESULTED WAS A FLAP TYPE LESION, THAT RESULTED IN ABOUT A ONE INCH GASH IN MY INDEX FINGER, WHICH WILL LEAVE A VERY DISTINCT SCAR. I THINK THAT THOSE SPRING MECHANISMS SHOULD NOT BE IN THE REAR DOORS.
Service brakes, Hydraulic, Equipment, Jan 14, 2003, crash
WHEN REQUIRING TO STOP QUICKLY, FRONT BRAKES LOCK UP, AND VEHICLE SKIDS, REAR ANTI-LOCKS WORK BUT DONT KEEP VEHICLE FROM SKIDDING. CLICKING NOISE FROM UNDER DASH WHEN THIS HAPPENS. HAVE HAD SEVERAL ACCIDENTS DUE TO THIS PROBLEM. EVEN AT 35 MPH ON DRY STREET THEY STILL LOCK UP. DEALER WOULDNT TALK TO ME, REFERED ME TO DODGE COMPLAINTS, THEY TESTED THE BRAKE SYSTEM AND READ THAT THE COMPUTER SHOWED NO FAILURE IN BRAKING SYSTEM.
Engine and engine cooling, Jan 10, 2003
MY ENGINE IS FILLED WITH SLUDGE ALTHOUGH WE AHD REGULAR OIL CHANGES. BECAUSE WE COULD ONLY FIND TEH LAST THREE OIL CHANGE RECEIPTS, THE DEALER SAYS THEY ARE NOT GOING TO MAKE THE REPAIR. AT FIRST, THEY SID IT WAS AN OIL PUMP. I CALLED CHRYSLER AND THEY WERE WILLING TO REPLACE THE PUMP ALTHOUGH I AM 19K MILES OUT OF WARRANTY. THIS TELLS ME THEY KNEW THERE WAS A PROBLEM. NOW, AFTER SEARCHING THE INTERET AND CALLING AN ATTRONEY, I FIND 182 LIKE COMPLAINTS FOR THE 2000 MODEL YEAR DURANGO AND DAKOTA. NO ONE AT TEH CORPORATE OR DEALER LEVEL WILL WORK WITH ME UNLESS I PAY $6,000 FOR THE REPAIR. CAN ANYONE SAY CLASS ACTION LAWSUIT?
Power train, Dec 31, 2002
CONSUMER STATED THAT VEHICLE WILL NOT SHIFT INTO GEARS WHEN STARTING UP THE VEHICLE. TS
Power train, Dec 30, 2002
TRANSMISISON SLIPS WHEN CHANGING FROM 1 TO 2 AND 2 TO 3. DEALER SAYS I AM A "GOOD CUSTOMER" AND WILL "EXTEND" WARRANTY TO COVER THIS FOR A $250 DEDUCTIBLE, OR THIS WOULD HAVE COST ME $2300. I APPRECIATE THE EFFORT, BUT I BELIEVE CHRYSLER HAS A PROBLEM WITH THIS FAMILY OF TRANSMISSIONS. I HAVE 36.5K MILES, THE 36 MONTHS PORTION WAS UP IN OCTOBER. THERE ARE SEVERAL PERSONS AT WORK WHO HAVE EXPERIENCED SAME TYPE SYMPTOMS RELATED TO TRANS. THIS TRANS IS ALSO USED ON DAKOTAS, DURANGOS AND AT LEAST THE 1500 RAMS. THE DURANGO OWNERS CLUB WEBSITE HAS ALSO HAD SEVERAL POSTS JUST FOR DECEMBER RELATED TO TRANSMISISONS WITH VEHICLES STARTING IN "98. HOW MANY MORE ARE OUT THERE THAT CHRYSLER IS NOT ADMITTING TO? DEALER DIDN'T OPEN TRANS, JUST ORDERED THE REBUILD KIT (LAST MONDAY). AS OF THIS MORNING, 12-30-02, MY TRUCK WAS STILL NOT BEING WORKED ON, HAVE HAD PARTS SINCE 12-26-02.
Power train, Structure, Dec 27, 2002
WITHIN 3 YEARS AND 36,000 MILES, I'VE EXPERIENCED NUMEROUS MECHANICAL DEFECTS W/ THIS DURANGO: 2 CRANKSHAFT SENSORS, 1 CAMSHAFT SENSOR, FAILURE OF POWER DOOR LOCKS, ERRATIC IDLE, REPLACEMENT OF ROTORS (28,000 MILES) AND MOST RECENTLY, THE NEED FOR A NEW UNIVERSAL JOINT, REAR AXLE. TS
Air bags, Dec 26, 2002, crash
THE AIR BAGS FAILED TO DEPLOY DURING A FRONTAL COLLISION. TS *JB
Service brakes, Hydraulic, Dec 23, 2002, crash
CONSUMER STATED THAT WHEN APPLYING THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE AND STRUCK THE VEHICLE IN FRONT. DEALER NOTIFIED. TS
Seat belts, Dec 23, 2002, crash
CONSUMER STATED THAT WHEN IN A VEHICLE ACCIDENT THE DRIVER SEAT CAME OFF THE TRACKS AND THE SEAT BELT CAME UNBUCKLED. DEALER NOTIFIED. TS
Air bags, Dec 23, 2002
CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIR BAGS FAILED TO DEPLOY. *JB
Engine and engine cooling, Power train, Dec 20, 2002
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED; ALSO , THE TRANSMISSION LIGHT. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER RESET MEMORY, 60 MILES LATER THE TRANSMISSION FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS....*AK
Latches/locks/linkages, Dec 17, 2002
THE DOOR LOCKS ARE ELECTRICAL AND WILL LOCK INTERMITTENLY. TS
Power train, Dec 14, 2002
I HAVE A CHECK ENGINE LIGHT ON MY DASH BOARD. I TOOK THE CAR INTO THE DEALERSHIP AND THEY RAN A DIAGNOSTIC TEST ON THE CAR AND IT INDICATE THAT THE " DIAGNOSTIC TEST DTL FOR THE TORQUE CONVERTOR CLUTCH CIRCUIT FAILURE INTFRMAL, RECOMMEND O/H TRANSMISSION." I WAS ADVISED OF THE PROBLEM. MY ISSUE IS THAT THE CAR IS A 2000 MODEL AND HAS 44,500 MILES ON IT AND THE CAR HAS A TRANSMISSION PROBLEM ALREADY. THERE IS NO NOISE OR FEELING OF THE ACCELERATION OR CHANGE OF GEAR PROBLEMS. WHY HAVE TRANSMISSION PROBLEMS THIS EARLY IN THE CAR LIFE.
Equipment, Dec 10, 2002
CONSUMER WAS DRIVING WITH 4-WHEEL DRIVE ENGAGED AND HAD TO MAKE A U-TURN. WHILE COMPLETING U-TURN, CONSUMER NOTICED DID NOT HAVE ANY BRAKE FUNCTION. STOPPED CAR AND REMOVED KEY FROM IGNITION. ENGINE STOPPED, BUT RADIO AND DASH LIGHTS REMAINED LIT. CONSUMER DROVE HOME AND AGAIN REMOVED KEY AND RADIO AND DASH REMAINED OPERATIVE. CONSUMER WAS CHARGING A FLASHLIGHT WHICH WAS PLUGGED INTO THE CIGARETTE LIGHTER. CONSUMER REMOVED CHARGER AND RADIO AND DASH TURNED OFF. PLUGGED CHARGER BACK IN AND RADIO/DASH TURNED BACK ON. TS
Visibility, Dec 8, 2002
THE 2000 DODGE DURANGO DRIVER'S AND PASSENGER MIRRORS ARE SO BIG AND EXTEND UP SO MUCH THAT THEY WILL CAUSE A CRASH OR INJURY. EVERY TIME I TURN TO THE LEFT OF THE DRIVER SIDE. THE MIRROR IS BLOCKING THE VIEW AND YOU WILL NOT BE ABLE TO SEE THE CAR TO LEFT OF THE DRIVER. THIS IS A MANUFACTURERS DEFECT THAT IN THE WORKS MAN DESIGN THAT I WOULD LIKE IT TO BE REPLACED. I DO NOT KNOW IF THIS IS THE 1ST INCIDENT REPORTED FROM DODGE DURANGO'S OWNERS. DT
Suspension, Dec 3, 2002
WHILE DRIVING THE VEHICLE. CONSUMER STATES' THE WHOLE RIGHT FRONT WHEEL ASSEMBLY BECAME DETACHED FROM VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS EA03-023
Engine and engine cooling, Nov 22, 2002
ENGINE FAILURE OIL PROBLEM ORIGNAL PROBLEM WAS FUEL PUMP DEAL CLAIMS ENGINE MAKING NOISE AND IS ALSO KNOCKING. I HAVE RECEIPTS FROM AUTO SHOP AND OVER THE COUNTER FOR PURCHASE OF OIL AND OIL FILTERS NJ DODGE DISTRICT MGR SAID IT WAS NOT GOOD ENOUGHT THIS IS A OIL SLUDGE ISSUE WE HAVE KEPT UP MAINTENANCE ON THE VEHICLE BUT CHRYSLER WILL NOT COVER THE REPAIRS UNDER THE WARRANTY. OTHER DODGE OWNERS ALSO HAVE SAME PROBLEM RELATED TO ALL DODGE SUV AND DODGE DAKOTA TRUCKS. I ALSO FEEL THAT IF DODGE HAD CHANGE THE OIL THEY WOULD REPLACE THE ENGINE UNDER THE WARRANTY. DT