2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Suspension, Jun 6, 2003
DRIVING DOWN THE ROAD ABOUT 30 MPH, I HIT A DIP IN THE ROAD AND THE WHOLE PASSENGER SIDE FRONT WHEEL ASSEMBLY (TIRE/WHEEL/STEERING KNUCKLE/BRAKE COMPONENTS) FLEW OFF. THE UPPER BALL JOINT BROKE. EA03-023
Steering, Jun 3, 2003, crash
WHILE TRAVELING ABOUT 30MPH ON A SIDE STREET HIT A DIP IN THE STREET AND THE PASSENGER SIDE WHEEL ASSEMBLY FELL OFF INTO THE STREET. *AK
Latches/locks/linkages, May 26, 2003
JUST BOUGHT A USED 2000 DODGE DURANGO SLT. THE POWER LOCKS ONLY WORK ON 3 OUT OF 5 DOORS PROPERLY. WHEN I USE THE POWER LOCKS THEY LET OUT A HIGH PITCHED GRINDING NOISE. I AM AFRAID MY KIDS MAY BECOME LOCKED INSIDE THE CAR AND BE UNABLE TO GET OUT DUE TO THE PROBLEM WITH THE POWER LOCKS. *NLM
Power train, May 22, 2003
THE CONSUMER WAS ABLE TO MOVE THE GEAR SHIFT WITHOUT PRESSING DOWN ON THE BRAKE PEDAL. THE DEALER INFORMED THE CONSUMER THE VEHICLE WAS DESIGNED THAT WAY. *JB
Power train, May 10, 2003
TRANSMISSION AND DRIVE SHAFT FAILURE AT 52000 MILES. *NLM
Service brakes, Hydraulic, May 6, 2003, crash
APPROXIMATELY 20 OCCURRENCES OF ANTI-LOCK BRAKE FAILURE IN HARD BRAKING SITUATIONS, RESULTING IN ONE ACCIDENT IN 2002. AS THE BRAKES ARE APPLIED, THEY WILL CUT OUT AND A HUMMING NOISE CAN BE HEARD FROM THE MOTOR/FRONT OF THE VEHICLE. SOMETIMES THE BRAKING WILL KICK BACK ON AFTER A MOMENT OR TWO, OTHER TIMES THE BRAKE PEDAL MUST BE RELEASED AND REAPPLIED IN ORDER TO ACHIEVE NORMAL BRAKING. ON THE MAY 2, 2003 INCIDENT, I WAS ATTEMPTING TO STOP AT A RED LIGHT, TRAVELING 25 MPH, CLEAR AND SUNNY DAY, 52 DEGREES. THE LIGHT CHANGED QUICKLY AND I BEGAN BRAKING. AS I DEPRESSED THE BRAKE HARDER, THE BRAKES SEEMED TO GIVE OUT AND I HEARD THE HUMMING NOISE. THE DURANGO SLOWED TO ABOUT 2-5 MPH BUT MAINTAINED THAT SPEED, EVEN WITH THE BRAKE PEDAL FULLY DEPRESSED. AS I WAS ABOUT TO ROLL INTO THE INTERSECTION, I RELEASED THE BRAKES AND QUICKLY REAPPLIED THEM. THE DURANGO SHOT FORWARD BRIEFLY, BUT THE BRAKES THEN KICKED IN NORMALLY AND I WAS ABLE TO STOP ALL FORWARD MOMENTUM. MOST OF THE ABOVE INCIDENTS HAVE BEEN ON SUNNY DAYS, DRY CONDITIONS WITH AN AVERAGE AIR TEMP OF 60 DEGREES. WE HAVE MENTIONED THIS TO THE DODGE DEALERSHIP THAT MAINTAINS OUR VEHICLE AND THE BRAKING SYSTEM WAS INSPECTED. THEY STATED THAT THE BRAKES WERE OPERATING WITHIN SPECS AND THAT WITH ABS, THERE WILL BE A PAUSE AS THE ABS KICKS IN. MY WIFE AND I HAVE BOTH HAD PRIOR VEHICLES WITH ABS AND HAVE NEVER HAD THIS SITUATION BEFORE. *NLM
Power train, Apr 29, 2003
WHILE DRIVING THE AUTOMATIC TRANSMISSION DIDN'T SHIFT PROPERLY DUE TO A DEFECTIVE OUTPUT SENSOR. THE DEALER HAS BEEN NOTIFIED. *NLM
Power train, Apr 29, 2003
TRANSFER CASE HAS GONE BAD. DODGE MISSED THE DIAGNOSIS AND SENT US BACK DRIVING UNTIL I WAS ABLE TO BRING IT BACK IN A APRIL (OVER A MONTH LATER). WE HAVE CURRENTLY ABOUT 75,000 MILES ON OUR 2000 DURANGO. THE TRANSFER CASE WENT BAD UNEXPECTEDLY AND UNTIMELY. OUR WHEELS COULD HAVE LOCKED UP WHILE WE WERE DRIVING CAUSING SERIOUS INJURY TO US AND OTHERS. *JB
Steering, Apr 28, 2003
THE STEERING PUMP AND RACK FAILED WHILE DRIVING AT 35 MPH. WHICH MADE THE VEHICLE DIFFICULT TO STEER. *JB THE POWER STEERING PUMP WAS REMOVED AND REPLACED ALONG THE STEERING RACK. *SCC
Seat belts, Apr 23, 2003
WHILE DRIVING 47 MPH THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE DRIVERS SIDE SEAT BELT BECAME DETACHED FROM ITS RETRACTOR WHICH RESULTED IN THE DRIVER BEING INJURED. *NLM
Electrical system, Apr 19, 2003
RIGHT REAR PASSENGER DOOR LOCKED FROM INSIDE AND OUTSIDE, A FEW WEEKS LATER, THE PROBLEM WENT AWAY, BUT THE WINDOW WILL NOT ROLL DOWN, AND EVER SINCE THEN, WHEN THE VEHICLE EXCEEDS 15 MPH, A LOUD BUZZING (DOORS LOCKING)SURPRISES GUEST PASSENGERS. *JB
Power train, Apr 19, 2003
TRANSMISSION WENT OUT OF OVER DRIVE WHILE DRIVING DOWN THE FREEWAY, WOULD NOT GO BACK INTO OVER DRIVE, "CHECK ENGINE" LIGHT CAME ON 5 DIFFERENT TIMES, DEALER FIRST TOLD ME I MAY NOT HAVE REPLACED GAS CAP PROPERLY AFTER FILLING WITH GAS, DEALER WORKED ON DURANGO EACH TIME UNDER WARRANTY, DEALER FINALLY CHANGED TRANSMISSION FLUID AND SEALS AND RE-BOOTED OR RE-PROGRAMMED COMPUTER AND CHECK ENGINE LIGHT IS FINALLY OFF. I LOST 3 DAYS ON AN OUT OF TOWN TRIP (CENTRAL OREGON)WAITING FOR A DEALER TO OPEN ON MONDAY TO CHECK IT, HE TOLD ME TO CONTINUE ON TRIP, HE COULD FIND NOTHING WRONG. (TO GET ME FAR FROM HIS DEALERSHIP?) I LOST ABOUT TWO WEEKS USAGE OUT OF THE DURANGO AND HAVE LOST ANY FAITH IN THE CAR BEING RELIABLE AS IT HAS SEVERAL PROBLEMS. *JB
Service brakes, Hydraulic, Apr 19, 2003
ABS APPLIED WHEN A PEDESTRIAN WALKED IN FRONT OF VEHICLE TRAVELING ABOUT 30 MPH, DURANGO WOULD NOT STOP, CHUGGING MOTION, CLUNKING SOUNDS, REAR OF VEHICLE SKIDDING TO THE LEFT. DRY ROAD, SUNNY DAY, ABOUT 70 DEGREES OUTSIDE. *JB
Power train, Apr 15, 2003
DURANGO FAILS TO UP SHIFT AT REDLINE FROM FIRST GEAR TO SECOND, WHEN GEAR SELECTOR IS IN DRIVE. ENGINE HITS REV LIMITER REPEATEDLY. TOOK TO SUBURBAN CHRYSLER (SAINT PAUL), WHERE I WAS TOLD THIS IS NORMAL OPERATION. I AGREE THE ENGINE SHOULD HAVE A REV LIMITER IF THE TRANSMISSION DOESN'T SHIFT (MY COMPLAINT). NOT ONLY DID SUBURBAN CHRYSLER (SAINT PAUL) WASTE A WHOLE DAY OF HAVING MY DURANGO, THEY USED A HALF A TANK A GAS AND PUT OVER A HUNDRED MILES ON IT JUST TO TELL ME "THERE IS NO PROBLEM." EVERY CAR I HAVE EVER OWNED HAD AUTOMATIC TRANSMISSION (AND I HAVE WORKED ON A FEW MYSELF), AND HAVE NEVER FAILED TO SHIFT AT REDLINE (THOSE CARS HAD 100 TIMES THE MILEAGE, THAT MY DURANGO HAS). WHEN I PICKED UP MY DURANGO NOT ONLY WAS I PISSED THEY USED IT ALL DAY AND COULDN'T FIND ANYTHING WRONG WITH IT, THEY DIDN'T EVEN SHUT THE HOOD ALL THE WAY WHEN THEY WERE DONE. I HAD TO PULL OVER ON THE FREEWAY TO CLOSE THE HOOD PROPERLY (IT WAS BOUNCING ON THE SAFETY CATCH). I COMPLAINED TO CHRYSLER WHO TOLD ME TO VISIT ANOTHER DEALER. THIS IS CERTAINLY 5 OUT OF 10 STAR SERVICE.
Power train, Apr 2, 2003
OCCASIONALLY TRANSMISSION WILL NOT ENGAGE WHEN ATTEMPTING TO ACCELERATE FROM A STOP. TRANSMISSION IS IN DRIVE BUT ACTS AS IF IN PARK OR NEUTRAL. THIS HAS HAPPENED SEVERAL TIMES WHEN ATTEMPTING TO PULL AWAY AFTER STOPPING FOR A TRAFFIC LIGHT. *NLM
Engine and engine cooling, Mar 20, 2003, fire
WHILE THE VEHICLE WAS AT IDLE A FIRE STARTED UNDER THE HOOD. *NLM
Suspension, Mar 20, 2003
AT MY 30,000 SERVICING I COMPLAINED OF A LOT OF CREAKING NOISES COMING FROM FRONT/BACK ESPECIALLY WHEN GOING OVER BUMPS, OR ACCELERATING/TURNING UP/DOWN SLIGHT INCLINES. DEALER "LOOSENED AND RE-TORQUED LEAF SPRING MOUNTING BOLTS". NOISE WENT AWAY. ABOUT 7 MONTHS LATER, THE NOISE RETURNED AND HAS WORSENED (NOW I AM OFF WARRANTY). TOOK IT TO A DIFFERENT DEALER, WHO SAID THAT THE ORIGINAL DEALER SHOULD HAVE REPLACED NOT JUST TIGHTENED LEAF SPRINGS DUE TO EXISTING SERVICE BULLETIN. ALSO, NEW DEALER CHARGED ME TO TEST DRIVE/DIAGNOSIS MY CAR. NOW THEY SAY "SWAY BAR BUSHINGS" NEED TO BE REPLACED. THEY HAVE ORDERED PARTS, BUT AT MY EXPENSE. I AM ONLY A FEW WEEKS OFF OF WARRANTY...THE NOISE IS MUCH WORSE, HAPPENS FRONT/BACK, STOP/GO, UP/DOWN-HILL, GOING OVER BUMPS. *JB
Power train, Mar 12, 2003
THE VEHICLE CHANGED GEARS WITHOUT THE BRAKES BEING APPLIED.*JB
Latches/locks/linkages, Mar 6, 2003
THE DRIVER AND PASSENGER DOOR LOCKS BECAME STUCK, THE LOCKS WERE REPLACED TWICE. *JB *MR
Power train, Mar 6, 2003
TRANSMISSION FAILED CAUSING VEHICLE NOT TO ACCELERATE.*JB..*AK
Power train, Mar 6, 2003
AUTO TRANSMISSION DOES NOT ENGAGE WHEN IN DRIVE , ACTS LIKE IN NEUTRAL OR PARK. OIL CHANGES AND TRANSMISSION FLUID HAS BEEN SERVICED . DEALER WANTS OVER $3000.00 FOR A REBUILT TRANSMISSION. THIS IS A SAFTY ISSUSE DODGE NEEDS TO LOOK INTO. *JB
Steering, Suspension, Feb 25, 2003
CONSUMER LOST ALL STEERING, THE VEHICLE WAS TOWED TO THE MECHANIC AND INDICATED THE FRONT TRACK BAR AND TIE ROD BROKE. *JB WHEN THE TIE RODS BROKE, THE LEFT THE FRONT WHEELS WERE WITHOUT THE ABILITY TO STEER AND WAS UNABLE TO SLOW OR STOP. THE ENTIRE RACK ASSEMBLY WAS REPLACED. SCC
Power train, Electrical system, Latches/locks/linkages, Feb 10, 2003
THE BATTERY WAS REPLACED BY THE DEALER ON THREE DIFFERENT OCCASIONS, THE TRANSMISSION WAS REPLACED LAST YEAR, AND THERE WAS A PROBLEM WITH THE DOOR LOCK SYSTEM. *JB
Engine and engine cooling, Feb 10, 2003
MY 2000 DODGE DURANGO STARTED MISSING AND BACK FIRING AFTER MORNING WARM UP,PARKED THE CAR UNTIL NEXT DAY.TRIED TO START CAR IN MORNING AND NO GO.TOWED CAR TO DEALER WHERE THEY CHANGED PLUGS AND GOT IT RUNNING ONLY TO HERE A NOISE IN ENG UPON OPENING ENGINE THEY FOUND #3CYL BEAT UP AND HALF OF MY OTHER CYLS WITH LOW COMPRESSION.NO BROKEN PART FOUND THERE FORE NO COVERAGE FROM DODGE OR API WHO HOLDS THE 6YR-60000 WAR.MY CAR HAS ONLY 42000 AND NOW NEEDS ROUGHLY 6000.00 IN REPAIR. NO HELP FROM DODGE
Engine and engine cooling, Feb 10, 2003
NOVEMBER 1, 2002 OUR 2000 DODGE DURANGO MALFUNCTIONED. IT WAS TOWED INTO A DEALERSHIP WHERE AN ADJUSTER FROM OUR EXTENDED WARRANTY COMPANY (NORTH AMERICAN) WAS SENT. ACCORDING TO THE MECHANIC AT THE DEALERSHIP, AN "UPPER PLENUM GASKET" MALFUNCTIONED, CAUSING OIL TO SUCK UP INTO A PART OF THE ENGINE AND BURN UP. WE WERE TOLD THAT THE BURNED OIL THEN DROPPED INTO THE OIL PAN WHERE IT WAS THEN SUCKED UP INTO THE INTAKE AND BECAME CLOGGED. NORTH AMERICAN DENIED OUR CLAIM STATING NEGLIGENCE ON OUR PART. A REPRESENTATIVE WITH NORTH AMERICAN STATED TO ME THAT THEY DID NOT AGREE WITH THE ADJUSTER. WE HAD TO BORROW OVER $4,000 TO REPLACE THE ENGINE IN THIS VEHICLE. I HAVE SINCE FOUND OTHER PEOPLE IN THE UNITED STATES WHO ARE POSTING THIS SAME ISSUE WITH DODGE DURANGO'S (AND NOT JUST THE YEAR 2000) CONSUMER WAS ASKING HOW COME THERE'S NO OFFICIAL INVESTIGATION HAS OPENED REGARDING VEHICLE. CONSUMER HAS FOUND 20 PLUS SIMILAR COMPLAINTS. *LA