2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Power train, Aug 20, 2001, crash
WHILE PARKED AND IDLING A 3YEAR OLD CHILD WAS ABLE TO SHIFT VEHICLE OUT OF PARK INTO DRIVE, AND WITHOUT APPLYING BRAKE PEDAL, VEHICLE WENT INTO A CORN FIELD BEFORE STOPPING; DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Service brakes, Hydraulic, Aug 16, 2001
BRAKE PEDAL GETS MUSHY, METAL-ON-METAL SOUND HEARD, TRUCK CREEPS FORWARD. THIS IS THE SECOND TIME THERE HAS BEEN A PROBLEM WITH THE MASTER CYLINDER. *AK
Steering, Aug 14, 2001
WHEN DRIVING VEHICLE STEERING WHEEL WILL WANDER OFF WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF THE PROBLEM.*AK
Suspension, Aug 13, 2001
WHILE DRIVING AT HIGHWAY SPEEDS AND GOING OVER A BUMP VEHICLE LOSES CONTROL. IT FEELS VERY UNSAFE TO DRIVE, IT FEELS LIKE VEHICLE IS GOING TO CRASH INTO NEXT VEHICLE. TOOK TO DEALER, AND THEY SAID ITS ONE OF THE CHARACTERISTICS OF THE TRUCK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Suspension, Aug 13, 2001
PROBLEMS CONTROLLING STEERING, WHEN HITTING VERY SMALL BUMPS ON THE HIGHWAY. CAR TENDS TO JUMP AND SKIP HARD TO THE LEFT OR RIGHT, CAUSING THE DRIVER TO BE FORCED TO COMPENSATE HARD ON THE STEERING WHEEL TO KEEP THE BACK END OF THE CAR FROM FISHTAILING. PROBLEM KEEPS KNOCKING CAR OUT OF ALIGNMENT & HAS NOW CAUSED DAMAGE TO BOTH FRONT TIRES. HAVE BEEN ADVISED BY INDEPENDANT MECHANICS, THAT THE WRONG ROAD CONDITIONS (RAIN, SNOW ETC...) COULD VERY LIKELY CREATE A FATAL OUTCOME IF THIS PROBLEM IS NOT CORRECTED.*AK
Wheels, Aug 10, 2001
WHILE DRIVING 70 MPH LEFT REAR WHEEL FLARE CAME OFF AND NEARLY HIT VEHICLE BEHIND HIM. DEALER TAPED IT BACK ON. FACTORY REPRESENTATIVE SAID IT SEEMED TO BE SECURE. CONSUMER FELT THIS WAS A SEFETY ISSUE.*AK CONSUMER STATES FACTORY INTALLS THIS WITH D2 SIDED TAPE. *SLC
Service brakes, Hydraulic, Power train, Aug 3, 2001
WHEN DRIVING ON UNEVEN ROAD SURFACE AS I-94 FWY, VEHICLE EXPEIRENCES LOSS OF SPUR TRACTION AND BRAKE-OUT. IN THREE LANE TRAFIC, BRAK-OUT IS A MAJOR FAILURE AND CAUSES WITH UN-EXPIREANCED DRIVER BAD EXIDENCE. PLEASE CHECK WITH MANUFACTURE, SINCE 5 OTHER OWNERS IN MY COMPANY EXPERIANCE THE SAME INCEDENT ALLMOST ANY DAY. *AK
Power train, Jul 31, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Fuel system, Gasoline, Jul 24, 2001
THE VEHICLE HAS POOR MILEAGE, 13 MILES PER GALLON ON THE FREEWAY AND 10 MILES PER GALLON IN THE CITY.*YD
Power train, Jul 23, 2001
DEALER STATES THAT PART NOT REQUIRED FOR TRUCKS. A THREE YEAR OLD CHILD SHIFTED FROM PARK INTO REVERSE, AND VEHICLE TOOK OFF. *AK
Steering, Power train, Electrical system, Jul 18, 2001
PULLED INTO GARAGE AND CAR WOULD NOT GO INTO PARK, REVERSE, DRIVE, ETC. - DIGITAL GAUGE ON THE DASH SHOWED THAT THE CAR WAS IN GEAR 1. THE CAR FELT LIKE IT WAS IN PARK ALTHOUGH WE HAD A DIFFICULT TIME TURNING THE CAR OFF SINCE GEARS WOULD NOT WORK PROPERLY. EVEN THOUGH THE CAR WAS IN PARK, IT WAS ABLE TO BE ROCKED BACK AND FORTH AS IF IT WAS IN NEUTRAL.WE HAD IT TOWED AWAY ON A FLATBED TO THE DEALER SINCE WE WERE NOT ABLE TO DRIVE IT. WE WERE TOLD THAT A PART SNAPPED IN THE STEERING COLUMN. WE'VE COMPLAINED TO DEALER ON TWO SEPARATE OCCASIONS (MILEAGE 5963 AND 14120) ABOUT THE PROBLEMS IN THE STEERING COLUMN PORTION OF THE VEHICLE - THE SERVICE DEPARTMENT COULDN'T DUPLICATE THE PROBLEM, AND TOLD US NOT TO WORRY ABOUT IT... IT MAKES ME WONDER WHAT WOULD HAVE HAPPENED IF I WAS DRIVING (WITH MY TWO SMALL CHILDREN) WHEN THIS PART SNAPPED??*AK
Suspension, Service brakes, Hydraulic, Jul 17, 2001
WHILE CONSUMER WAS DRIVING ON HIGHWAY AND WITHOUT ANY NOTICE VEHICLE STARTED TO DO 180 DEGREE TURN, AND THEN BRAKES WOULD STOP WORKING. HAS NOT CONTACTED DEALER. *AK
Steering, Engine and engine cooling, Jul 15, 2001
ENGINE HAS HAD A MISS IN IT SINCE WE PURCHASED THE CAR. WE HAVE TOOK IT BACK TO THE DEALER 3 TIMES COMPLAINING, WITH THE FIRST ONE WAS BEFORE IT HAD 2000 MILES ON THE CAR. THE DEALERSHIP TOLD US THE FIRST TIME THAT IT WOULD/DID NOT SHOW UP ON THE COMPUTER UNTIL IT HAD OVER 2000 MILES ON THE CAR. SO DRIVE IT UNTIL THEN, AND IF IT STILL DID IT BRING IT BACK IN. WE BROUGHT IT BACK IN AT 3,803 MILES,7,596 MILES AND THEN AT 18,275. AT 7,596 MILES THEY REPROGRAMMED THE CAR AND TOLD US TO USE UNLEADED PLUS GAS INSTEAD OF REGULAR. IT DID NO GOOD TO CHANGE THE GRADE OF GAS. THEN WE BROUGHT IT BACK IN AT 18,275 MILES WITH 4 DIFFERENT PROBLEMS AND THEY CHANGED THE FAN CLUTCH. THE CAR STILL MISSED AFTER THIS. THE DEALERSHIP TOLD US AT THIS TIME THAT THEY HAD 3 OTHER CARS WITH THE SAME PROBLEM AND THAT CHRYSLER DOES NOT KNOW WHAT THE PROBLEM IS AND CAN NOT FIX IT. AS FAR AS THE CLOCK SPRING, THEY WERE GOING TO REPLACE IT, BUT CHRYSLER TOLD THEM INSTEAD TO CHANGE OUT THE STEERING COLUMN INSTEAD.*AK
Air bags, Jul 11, 2001, crash
WHILE DRIVING 30 MPH ANOTHER VEHICLE PULLED OUT IN FRONT OF CONSUMER, AND CONSUMER REARENDED OTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Power train, Jul 11, 2001
WHILE IDLING IN DRIVEWAY VEHICLE JUMPED OUT OF PARK INTO REVERSE. CONTACTED DEALER, AND DEALER STATED THAT HAD NEVER HEARD OF PROBLEM BEFORE.*AK
Power train, Jul 2, 2001, crash
CONSUMER'S CHILD WAS ABLE TO TAKE VEHICLE OUT OF PARK AND PUT IT INTO REVERSE WHILE SHE WAS BEING BUCKLED INTO A CHILD SAFETY SEAT. VEHICLE STARTED ROLLING BACKWARDS. CONSUMER WAS ABLE TO STOP VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Air bags, Jul 2, 2001, crash
WHEN DRIVING AT 15M PH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Air bags, Jun 15, 2001, crash
HIT GUARD RAIL HEAD ON AT 65MPH, AIRBAGS DIDN'T DEPLOY, ROLLED TRUCK 2-3 TIMES. SECOND NEW DODGE AUTO THAT AIRBAGS DIDN'T DEPLOY IN ACCIDENT.
Power train, Jun 5, 2001
WHILE DEACCELERATING NOTICED VEHICLE WAS MAKING A HOWLING NOISE. DEALER HAS CHANGED DIFFERENTIAL RING AND PINION GEAR. PLEASE PROVIDE FURTHER INFORMATION.*AK
Air bags, May 30, 2001, crash
CONSUMER WAS TRAVELING ABOUT 30MPH ON HIGHWAY AND WAS INVOLVED IN A COLLISION. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. *AK ONE PERSON WAS INJURED IN ACCIDENT, CONSUMER HAS EXTENDED WARRANTY, HOWEVER COULD NOT FIND ANYONE TO CHECK OUT AIRBAGS. *SLC
Steering, Suspension, Power train, Seats, May 14, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Suspension, May 10, 2001
WHEN CAR GOES OVER ANY BUMP IT MAKE A GROANING NOISE. SOUNDS LIKE MY 10 YEAR OLD PICKUP. IN THE SHOP 2 TIME. NOT FIXED. *AK
Service brakes, Hydraulic, May 10, 2001, crash
PRESSED BRAKE ABS KICKED IN AND WOULD NOT STOP. CLEAR DAY, DRY CLEAN ROAD, AND NO SKIDDING. 3TIMES IN SHOP STILL A PROBLEM. *AK
Other or unspecified, Apr 26, 2001
THE CUP HOLDERS IN THE FRONT ARE VERY DANGROUS CAUSE THEY WILL NOT HOLD A LARGE CUP SHEN YOU COME TO A STOP. THE DRINK GOES FLYING AT LOW SPEEDS TO THE PASSANGER OR DRIVER FLOOR CAUSEING DRIVER TO REACT WITH ONE HAND TO RECOVER IT , LEAVING THE OTHER ON THE STEERING WHEEL AND CAUSING YOU TO JURK IT AND CHANGE LANES AND POSSIBEL ACCIDENT IT HAS HAPPENED SEVERAL TIMES AND ONE CAN NOT CONTROL YOUR REACTION.. VERY DANGEROUS BUT A VERY SIMPLE FIX!!*K
Service brakes, Hydraulic, Apr 25, 2001
TOTAL BRAKE FAILURE AT 30 MPH DUE TO FAILURE OF MASTER CYLINDER, WHICH CAUSED REAR AND FRONT BRAKES TO BE INOPERATIVE. *AK INTERNAL LEAK AT MASTER CYLINDER. *YH