2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Equipment, Apr 23, 2001
A/C INTERMITTENTLY NOT COOLING - ONLY KEEPING CAB AT 85 DEGREES WHEN 90-95 OUTSIDE. *AK
Service brakes, Hydraulic, Apr 8, 2001, crash
WHEN TRYING TO STOP, THE BRAKES SEEM TO GRAB AND THEN THE CAR SLIDES AND THEN THE BRAKES WOULD GRAB AGAIN. THIS HAS HAPPENED ABOUT 5 TIMES AND RESULTED IN CONCERN RE: THE SAFETY OF THE BRAKES. SOMETIMES THERE IS A CLICKING SOUND AFTER THIS HAPPENS. THEREFORE THE CAR WAS TAKEN TO THE DODGE DEALER TO HAVE THE BREAKS CHECKED AND NO PROBLEM WAS IDENTIFIED. BUT ON 4/7/01, WHEN THE BRAKES WERE APPLIED, A LOUD ROARING SOUND OCCURED AND THE CAR CONTINUED TO SLIDE AS IF THERE WERE NO BRAKES, WHICH CAUSED A COLLISION INTO THE REAR OF A VEHICAL AT A STOPLIGHT. THE NOISE CONTINUED AFTER THE COLLISION FOR ABOUT 30 SECONDS, FOLLOWED BY A STRONG BURNING ELECTRICAL SMELL. THE CAR WAS DRIVEN TO A PARKING LOT AND HAS BEEN DRIVEN HOME AND DOES HAVE BRAKING ACTION NOW. *AK
Tires, Apr 4, 2001, crash
RIGHT TIRE BLEW OUT ON 3 LANE HIGHWAY, CAR SWERVED TO LEFT TO AVOID 18 WHEELER , HIT THE DITCH, SPUN AND HIT THE GUARDRAIL END, WHICH BLEW THE LEFT FRONT TIRE AND CAR SPUN ACROSS 3 LANES OF ONCOMING TRAFFIC. MY 16 YEAR OLD SON HIS GIRLFRIEND AND MY 9 YEAR OLD NARROWLY ESCAPED INJURY . POLICEMAN AT SCENE WAS LEARY OF TIRES FROM THE START. SO ARE WE. *AK (TIRESIZE: XW4)( DOT NUMBER: TIRE SIZE: XW4 )
Tires, Apr 4, 2001, crash
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Service brakes, Hydraulic, Mar 28, 2001, crash
BRAKE PEDAL BECAME HARD, RESULTING IN EXTENDED STOPPING DISTANCE, AND CAUSING A COLLISION. DEALER INSPECTED VEHICLE.*AK
Air bags, Mar 28, 2001, crash
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY.*AK
Power train, Mar 22, 2001
VEHICLE CAN BE PLACED INTO GEAR WITHOUT DEPRESSING BRAKE PEDAL IN ORDER TO PLACE VEHICLE INTO SELECTED GEAR POSITION. CONSUMER HAS CONTACTED DEALER. DEALER UNABLE TO CORRECT PROBLEM. *AK *SLC
Engine and engine cooling, Mar 21, 2001
OIL FILL, WHEN CHANGING OIL, THERE IS A MILKY WHITE SUBSTANCE. HAS NOT AFFECTED PERFORMANCE OF VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
Service brakes, Hydraulic, Mar 21, 2001
WHILE TRAVELING AT 75 MPH AND WHEN DEPRESSING BRAKE PEDAL LIGHTLY VEHICLE WENT INTO A SKID, EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Air bags, Mar 20, 2001, crash
PASSENGER AND DRIVER AIR BAGS DID NOT DEPLOY IN AN ACCIDENT WHILE DRIVING 25 MPH. *SLC
Visibility, Mar 16, 2001
SIDEVIEW MIRRORS ARE OVERSIZED AND CREATE A BLIND SPOT FOR SMALLER DRIVERS. THREE TIMES MY WIFE CAME VERY CLOSE TO ACCIDENTS DUE TO THIS BLINDSPOT. MFR REFUSE TO REPLACE OR RECOGNIZE THERE IS A PROBLEM
Suspension, Mar 5, 2001
THE VEHICLE CONSTANTLY DRIFTS TO THE LEFT AND RIGHT WHILE DRIVING, THE DEALER PERFORMED A FRONT WHEEL ALIGNMENT BUT THE CONSUMER STATED THAT THE PROBLEM PERSISTED, THE DEALER STATED THAT THE VEHICLE IS OPERATING AS DESIGNED. NLM
Engine and engine cooling, Mar 2, 2001
VEHICLE WOULD STALL WHILE AT 50MPH. HAVE TAKEN TO DEALERSHIP AT LEAST 3 TIMES FOR STALLING. PROBLEM HAS NOT BEEN RESOLVED. *AK
Service brakes, Hydraulic, Power train, Mar 2, 2001
BRAKE ROTORS WERE WARPED AND WERE RESURFACED/ REPLACED. TRANSFER CASE WENT OUT DUE TO MAKING NOISE FROM METAL CHIPS. VEHICLE WAS BEING REPAIRED.*AK
Tires, Feb 24, 2001, crash
MY 16 YEAR OLD DAUGHTER WAS DRIVING ON THE AZ 101 FREEWAY SOUTHBOUND IN THE 'FAST LANE" WHEN THE TWO LEFT SIDE TIRES, FRONT AND REAR, BLUE, CAUSING THE VEHICLE TO SPIN TWO COMPLETE REVOLUTIONS AND END UP IN THE CENTER LANE IN A NORTHBOUND DIRECTION. THE VEHICLE DID NOT TURN OVER, BUT MY DAUGHTER DID SUFFER A CONCUSSION, BRUISED CHEST, WHIPLASH AND INJURIES TO HER HIP. SHE IS CURRENTLY RECEIVING MEDICAL TREATMENT. SINCE THE ACCIDENT WE HAVE DISCOVERED THAT ANOTHER OF THE TIRES HAS A PIECE OF THE TREAD ABOUT THE SIZE OF A HALF DOLLAR, THAT HAS LIFTED FROM THE CENTER PART OF THE TIRE CASING. MY DAUGHTER IS NOW AFRAID TO DRIVE THE DODGE, OR OUR JEEP GRAND CHEROKEE BECAUSE OF THE GOODYEAR TIRES. (TIRESIZE: R275/60R17)( DOT NUMBER: TIRE SIZE: R275/60R17 )
Suspension, Feb 13, 2001
VEHICLE PULLS TO RIGHT WHEN DRIVING AT ANY SPEED. ALSO, WHEN A BUMP IS HIT STEERING WHEEL FEELS FREE FROM DRIVER'S HAND. DODGE HAS BEEN CONTACTED. *AK
Service brakes, Hydraulic, Feb 9, 2001
WHEN DEPRESSING BRAKES PEDAL CONSUMER HEARD GRINDING NOISE. ALSO, PULLED TO RIGHT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Suspension, Electrical system, Visibility, Tires, Equipment, Jan 31, 2001
WHEN DRIVING BETWEEN 60-70MPH VEHICLE WOULD VIBRATE. REAR WINDOW WAS NOT SEALED PROPERLY AFTER REPLACEMENT DUE TO A SCRATCH. DRIVER'S WINDOW REPLACED DUE TO REGULATOR DRAGGING. ELECTRICAL WIRES FOR AIR CONDITIONER WERE PINCHED AND FAILED TO WORK.*AK VEHICLE SOUNDS TO HAVE AN ELECTRICAL PROBLEM, WINDOWS HAVE FAILED, DOOR REGULATORS FAILED, BATTERY FAILED, AND WHILE DRIVING THE RPM, ODOMETER, AND TRIP METER ALL WENT TO ZERO. CONSUMER HAD TO REPLACE GOODYEAR TIRES, NO OTHER TIRE INFORMATION PROVIDED. *SLC
Engine and engine cooling, Jan 22, 2001, fire
VEHICLE CAUGHT FIRE SHORTLY AFTER CONSUMER PARKED, NO INDICATION OF ANY KINDS OF PROBLEMS PREVIOUS TO THE FIRE, POSSIBLE ENGINE FAILURE. *SLC
Suspension, Jan 14, 2001
VEHICLE HAS BEEN IN TO THE SHOP REPEATEDLY FOR FRONT END ALIGNMENT PROBLEMS. CURRENTLY WORKING WITH ATTORNEY UNDER CALIFORNIA LEMON LAW. VEHICLE HAD TWO FRONT DEFECTIVE TIRES THAT WERE REPLACED BY GOODYEAR. THE FRONT END HAS BEEN CONFIRMED BY TWO DIFFERENT DEALERSHIPS AS BEING OUT OF ALIGMENT FIVE TIMES NOW. VEHICLE INITIALLY PULLED HARD TO THE RIGHT AT FREEWAY SPEEDS. AFTER SUPPOSEDLY BEING REPAIRED BY THE DEALERSHIP, THE VEHICLE STARTED PULLING HARD TO THE LEFT AT FREEWAY SPEEDS. I FEEL THAT THERE IS A SAFETY ISSUE BECAUSE YOU HAVE TO SIGNIFICANTLY COMPENSATE "THE PULL" BY HOLDING THE STEERING WHEEL AT AN ANGLE. THE PULL OF THE VEHICLE IS DAMAGING THE FRONT TIRE THAT ARE CURRENTLY ON THE VEHICLE.*AK (TIRESIZE: 31-1050R15)( DOT NUMBER: TIRE SIZE: 31-1050R15 )
Service brakes, Hydraulic, Jan 12, 2001
I CARRIED MY VEHICLE TO SEARS AUTOMOTIVE SHOP TO HAVE MY BRAKES CHECKED BECAUSE MY BRAKE PEDAL WAS SPONGY. THE MECHANICS CHECKED MY TRUCK AND SAID MY BRAKES WERE FINE, BUT I HAD A BAD MASTER CYLINDER. THEY DIDN'T TOUCH ANYTHING, BUT THEY TOLD ME TO TAKE IT TO THE DEALER BECAUSE IT'S UNDER WARRANTY. CARL GREGORY CHECKED THE BRAKES AND CAME TO THE SAME CONCLUSION, THE MASTER CYLINDER WAS BAD. THEY ORDERED THE PART AND IT WAS IN THE NEXT DAY. THEY PUT THE NEW MASTER CYLINDER ON AND MY BRAKES ARE STILL SPONGY. MY BRAKE PEDAL CONTINUES TO GO ALMOST TO THE FLOOR BEFORE THEY START BRAKING. I AM STILL TRYING TO GET THE PROBLEM FIXED.*AK
Seat belts, Jan 9, 2001
SEATBELT FAILS TO RELEASE WHEN THE RELEASE BUTTON IS FULLY DEPRESSED. *AK
Electrical system, Jan 5, 2001
A CLIP WITHIN AIR BAR ASSEMBLY BROKE, CAUSING COMPLETE MALFUCTION OF ELECTRICAL SYSTEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Electrical system, Jan 4, 2001, fire
VEHICLE CAUGHT FIRE SHORTLY AFTER PARKING IT. IT GAVE NO INDICATION OF A PROBLEM PREVIOUS TO THE FIRE. DEALER GAVE NO EXPLANATION OR REASON FOR THE FIRE. *AK
Suspension, Jan 2, 2001
RATTLE UNDER DASH THAT CAN BE HEARD IN BACKSEATS. DEALER UNABLE TO FIX PROBLEM AFTER 5 TRIES. *AK