2003 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 339 owner complaints filed for this model year. This is the 12th highest complaint count among 25 Durango model years with reports.
Of the 2003 reports, 29 involved a crash and 18 involved a fire. 28 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Visibility, windshield wiper/washerMay 5, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V216000 on NHTSA.gov
Exterior lighting, headlights, switchDec 2, 2002
ON CERTAIN PICKUP TRUCKS, THE CENTRAL TIMER MODULE (CTM) HAS AN IMPROPERLY SIZED CIRCUIT BOARD TRACE THAT COULD POTENTIALLY CAUSE THE RIGHT HEADLAMP LOW BEAM TO BECOME INOPERATIVE.
IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL REPLACE THE CTM. OWNER NOTIFICATION BEGAN DECEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V322000 on NHTSA.gov
Representative owner complaints
339 reports, newest first.
Vehicle speed control, Apr 9, 2005
MY DURANGO ACCELERATES FOR NO REASON AT ALL WHILE IT IS STOPPED. IT HAPPENS MOST FREQUENTLY AFTER GOING UP A SMALL HILL IN DRIVE AND THEN PUTTING THE CAR IN REVERSE. WHEN THE CAR IS PUT IN REVERSE IT ACCELERATES.*AK
Suspension, Mar 30, 2005
RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER WAS UNABLE TO GET THE DEALER TO HONOR THE MANUFACTURER'S RECALL BECAUSE NO PARTS WERE AVAILABLE. MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THEY WERE UNABLE TO ADVISE HIM WHEN THE PARTS WOULD BE AVAILABLE.*AK *BF *NM
Suspension, Mar 16, 2005
INDEPENDENT MECHANIC NOTICED THAT THE UPPER FRONT BALL JOINT IN MY 2003 DODGE DURANGO NEEDED TO BE REPLACED DUE TO CIRCUMSTANCES SURROUNDING THE RECALL FOR THIS PROBLEM. BOTH DODGE AND THE LOCAL DEALERSHIP REFUSE TO CORRECT PROBLEM STATING THAT MY VEHICLE WAS NOT PART OF THE RECALL. *AK
Electrical system, Mar 7, 2005
AFTER TAKING THE KEY OUT OF THE IGNITION SWITCH, THE VEHICLE WAS STILL RUNNING. SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB
Engine and engine cooling, Power train, Mar 7, 2005
WHILE DRIVING ANY SPEED, THE VEHICLE STALLED. . THE CAUSE WAS NOT DETERMINED. *JB UPDATED 5/3/2006 - THE CONSUMER SAT FOR ABOUT TEN MINUTES AND THE VEHICLE WAS RESTARTED. WHEN IT WAS RESTARTED IT MADE A LOT OF NOISE. THE CONSUMER DROVE THE VEHICLE HOME ABOUT 10 MPH. THE NEXT MORNING THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHO INDICATED THAT THE PROBLEM WAS PROBABLY WITH THE ENGINE OR TRANSMISSION. *NM
Service brakes, Hydraulic, Mar 4, 2005
WHEN APPLYING THE BRAKES PEDAL PULSATES AND THE STEERING PULLS THE VEHICLE OFF THE ROAD. THE PART HAS BEEN REPLACED FIVE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Exterior lighting, Mar 4, 2005
LEFT TURN SIGNAL CAUSES ALL DASHBOARD LIGHTS TO FLASH. DEALER COMMENTED "WE SEE THIS A LOT ON (DURANGOS). *AK
Suspension, Mar 3, 2005
BALL JOINT MALFUNCTION ON DODGE DURANGO SLT 4X4. MY DURANGO IS NOT LISTED ON THE RECALL AS 600K OTHERS ARE HOWEVER THE NOISES, AND UNNATURAL MOVEMENTS OF THE FRONT END DURING CLOSE QUARTERS TURNING IS SUSPECT OF BEING THE SAME PROBLEM. MY CAR IS ALSO NOT KEEPING ITS ALIGNMENT AND THE BRAKES HAVE SOFTENED RAPIDLY, I SUSPECT ALL ARE RELATED. NO LOSS OF CONTROL HAS OCCURRED BUT I'M CONCERNED AND I WANT TO REPORT MY VEHICLE AND PLAN TO HAVE IT INSPECTED BY MY DEALER, WESTBORO DODGE. *JB
Service brakes, Hydraulic, Mar 2, 2005
WHILE DRIVING VEHICLE WAS HOPPING WHEN BRAKING. FIRST, AT HIGH SPEEDS AND NOW AT ANY SPEED. OWNER TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT THE ROTORS WERE MADE OF A DIFFERENT ALLOY WHICH WAS NOT COMPATIBLE TO THE BRAKE PADS, CAUSING THE ROTORS TO WARP. *AK
Suspension, Mar 2, 2005
THE CONSUMER TOOK THE VEHICLE IN FOR ROUTINE MAINTENANCE. THE MECHANIC INFORMED THE CONSUMER THAT THE LEFT AND RIGHT UPPER AND LOWER BALL JOINT NEEDED REPLACEMENT DUE TO CORROSION. PLEASE FILL IN ADDITIONAL INFORMATION. *JB CONSUMER WAS TOLD LOWER BALL JOINTS WERE NOT INCLUDED IN THE RECALL. *TT
Electrical system, Mar 2, 2005
WHILE DRIVING APPROXIMATELY 20 MPH CONSUMER HEARD A CLICKING NOISE COMING FROM THE FRONT. SUDDENLY SMOKE STARTED TO APPEAR WHILE WAITING AT STOP LIGHT. CONSUMER PULLED VEHICLE TO SIDE OF ROAD, AND HEARD A METALLIC NOISE HIT THE GROUND. HAD VEHICLE TOWED TO DEALER, AND MECHANIC DETERMINED THAT A BOLT SEPARATED FROM THE ALTERNATOR AND FELL OUT. *AK DEALERSHIP FOUND A LARGE BOLT THAT CAME LOOSE WHICH MAY HAVE ALLOWED WATER TO ENTER THE UPPER BALL JINTS CAUSING CORRSION. THE BOLT ALSO CAUSED THE WATER PUMP, GASKET, SERPENTINE BELT TO CRACK AND THE THERMOSTAT HAD TO BE REPLACED. CONSUMER RECEIVED A LETTER FROM MANUFACTURER REGARDING AN EXTENDED WARRANTY FOR THE UPPER BALL JOINTS A MONTH AFTER REPAIRS WERE PERFORMED. CONSUMER IS REQUESTING REIMBURSEMENT. *TT
Seats, Mar 1, 2005, fire
WHILE VEHICLE WAS PARKED A FIRE STARTED UNDERNEATH THE DRIVER'S SEAT. THE FIRE WAS PUT OUT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Suspension, Feb 22, 2005
WHILE DRIVING AT HIGH SPEEDS DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. SUDDENLY, THE VEHICLE PULLED TO THE RIGHT. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. *AK
Suspension, Feb 12, 2005
WE NOTICED POPPING IN THE FRONT END TOOK DURANGO TO DEALER THEY REPLACED THE LOWER CONTROL ARM ASSEMBLY, FEW MONTHS LATER IT STARTED POPPING AGAIN ,WE TOOK IT BACK TO A DEALER AND THEY HAD TO REPLACE BOTH LOWER CONTROL ARM ASSEMBLIES. IT HAS BEEN ABOUT 4 MONTHS AND IT IS POPPING AGAIN PLUS THEY SENT US THE RECALL ON THE UPPER BALL JOINTS. I AM SCARED TO LET MY FAMILY RIDE IN THIS VEHICLE I BELIEVE IT HAS SERIOUS PROBLEMS IN THE SUSPENSION SYSTEM THAT HAVE BEEN TRYING TO FIX TWO TIMES AND NOW THIS WILL BE THE THIRD TIME AND THERES NOT EVEN 30000 MILES ON IT. *JB
Suspension, Feb 11, 2005
NHTSA CAMPAIGN 04V596000. DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO PARTS IN ORDER TO REPAIR. *JB
Suspension, Jan 30, 2005
2003 DODGE DURANGO 27,500 MILES-LOWER BALL JOINTS NEED REPLACING ALREADY-DODGE EXPECTS ME TO PAY FOR ALINGMENT AFTER BALL JOINTS ARE REPLEACED. I DON'T THINK THIS IS RIGHT. BALL JOINTS DO NOT NORMALLY GO BAD AT THIS LOW MILEAGE.*AK
Suspension, Jan 25, 2005
NHTSA CAMPAIGN 04V596000; DAIMELR CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THERE WERE NO APPOINTMENTS AVAILABLE. *JB
Service brakes, Hydraulic, Jan 24, 2005, crash
WHILE DRIVING APPROXIMATELY 45 MPH, THE CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP COMPLETELY AND REAR ENDED THE VEHICLE IN FRONT OF HIS. BOTH FRONTAL AIR BAGS DID NOT DEPLOY. HOWEVER, THE DRIVER AND ONE OTHER PASSENGER SUSTAIN MINOR INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB *NM
Steering, Service brakes, Hydraulic, Jan 19, 2005
VIBRATION IN FRONT END OF SUV. THE VIBRATION OCCURS WHEN DRIVING. DEALER STATES THIS IS NORMAL ALSO VIBRATES WHEN BRAKING I AM A SERVICE MGR. FOR FARM DEALERSHIP AND DEAL WITH COMPLAINT EVERYDAY THIS IS NOT NORMAL PROBLEM WITH SUV BUT ONE THAT HAS BEEN ONGOING FROM THE DAY THE TRUCK WAS BOUGHT AND NOW DODGE AND THE DEALER DO NOT WONT TO REPAIR THIS PROBLEM IT HAS BEEN TO THE SHOP 3 TIME GOING TO DIFFERENT DEALER THIS ALSO HAD NEW TIRE INSTALLED AT DEALERS REQUEST AT MY COST AND HAD THE TIRE BALANCED THREE TIMES THE VEHICLE HAS APP 15,000 MILES ON NOW IT IS 2003 DURANGO. *NM
Service brakes, Hydraulic, Jan 13, 2005
2003 DODGE DURANGO - VIBRATION OCCURRED WHEN BRAKING. AT APPROX. 11,000 MILES DEALER REPLACED ALL FOUR BRAKE ROTORS. FOLLOWING REPLACEMENT OF ROTORS BREAKING CAPABILITY DECREASED SIGNIFICANTLY. VIBRATION RE-APPEARED AT 24,000 MILES. FRONT BRAKE ROTORS REPLACED AGAIN. NOW AT 30,000 MILES VIBRATION HAS RE-APPEARED. I TOOK THE DURANGO TO A LOCAL GARAGE SINCE DEALER WAS SAYING NO PROBLEM WITH BRAKING CAPACITY. LOCAL GARAGE INDICATES FRONT ROTORS NEED TURNED AGAIN AND ALSO THAT REAR BRAKE CALIPERS DO NOT APPEAR TO BE WORKING. *NM
Service brakes, Hydraulic, Jan 10, 2005
THIS PROBLEM HAPPENED MORE THAN ONCE, AND THE CONSUMER WAS CONCERNED. WHILE APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR , FOLLOWED BY A LOUD BANGING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS ISSUE HAD NOT BEEN RESOLVED. *AK
Electrical system, Jan 9, 2005
I OWN A 2003 DURANGO WITH 20,000 MILES. AFTER DONE SHOPPING WENT TO PARKING LOT AND HIT THE UNLOCK BUTTON ON REMOTE. HORN STARTED HONKING, LIGHTS FLASHING. THOUGHT I MIGHT HAVE HIT PANIC BUTTON BUT DIDN'T THINK SO, SO I HIT ALL THE BUTTONS AGAIN, PUT KEY IN IGNITION AND STARTED CAR BUT HORN STILL HONKED AND LIGHTS KEPT FLASHING INSIDE & OUT. COULD NOT STOP IT. STARTED TO DRIVE HOME AND LIGHTS WOULD FLASH INTERMITTENTLY AND HORN HONK INTERMITTENTLY. STOPPED AT STORE TO GET BATTERIES FOR REMOTE KEY THINKING THERE WAS SOME COMPUTER PROBLEM AND SIGNEL WASN'T RIGHT. STILL WOULD NOT STOP. CONTINUED TO DRIVE HOME ON INTERSTATE HIGHWAY WHEN I LOST THE HEADLIGHTS AND TAILLIGHTS. FOUR WAY FLASHERS KEPT FLASHING. BEFORE I COULD GET TO EXIT HIGHWAY PATROL PULLED ME OVER. SAID THAT WAS THE SECOND SUCH INCIDENT THAT DAY WITH A DURANGO. HE CALLED A TOW TRUCK FOR ME AND WE TOWED IT HOME. THE NEXT DAY I WAS ABLE TO DRIVE IT TO DEALERSHIP. THEY REPLACED THE CENTRAL TIMER MODUAL. DEALER STATES THEY HAVE HAD SEVERAL DURANGO'S WITH THIS PROBLEM. SINCE THE CAR IS STILL IN WARRANTY I DID NOT HAVE TO PAY. *AK
Engine and engine cooling, Jan 9, 2005
AS A FOLLOW UP TO ODI # 10100538, SINCE MY INITIAL COMPLAINT FILED ON ON NOVEMBER 25, 2004 SHEEHY REPLACED THE EVAPORATION CANISTER ON MY VEHICLE. ON JANUARY 5, 2005 THE CHECK ENGINE LIGHT CAME ON ONCE AGAIN. MY VEHICLE IS CURRENTLY BACK IN SHEEHY'S SHOP. THEY NOW TELL ME THAT THE GAS TANK NEEDS TO BE REPLACED AND THAT THE VEHICLE IS NOT SAFE TO DRIVE AS THE EVAPORATION LEAK IS EXCESSIVE COMING FROM THE GAS TANK. THEY HAVE PUT ME IN A RENT A CAR UNTIL THE NEW GAS TANK COMES IN. I HAVEN'T PUT 5,000 MILES ON IT YET, IT HAS LESS THAN 26, 000 MILES ON IT AND HAS BEEN IN THE SHOP 6 TIMES SINCE I PURCHASED IT IN MARCH 2004 (PURCHASED AS A USED VEHICLE). I WANT TO KNOW WHAT RECOURSE I HAVE AS EVERYTHING DONE TO THIS POINT HAS FAILED AND I AM AFRAID THAT ONCE THE GAS TANK IS REPLACED THAT I MAY BE IN DANGER OF SOMETHING ELSE FAILING IN WHICH CASE I MAY NOT BE SO LUCKY TO LIVE TO TELL OR REPORT IT TO ANYONE.*AK
Suspension, Jan 3, 2005
RECALL 04V596000, CONSUMER HAS A 2 WHEEL DRIVE DURANGO. THIS VEHICLE EXPERIENCES THE SAME PROBLEM WITH BALL JOINTS AS THE 4 WHEEL DRIVE. CONSUMER TOOK VEHICLE TO DEALER SEVERAL TIMES REGARDING THE BALL JOINT PROBLEM. HOWEVER, THE PROBLEM RECURRED. *AK....AFTER REPEATED COMPLAINTS WARRANTY WAS EXTENDED, BUT DEALER DID CHARGE D$300.00 FOR WARRANTY WORKON DEFECTIVE WHEEL BEARING. *AK
Service brakes, Hydraulic, Dec 23, 2004, crash
ON DEC 10 I WAS DRIVING WELL BELOW THE POSTED SPEED LIMIT OF 35 MPH. WITH ALL THE CHIRSTMAS TRAFFIC AND THE LIGHT RAIN FALLING I WAS BEING WHAT I THOUGHT EXTREMELY CAREFUL. THE VEHICLE IN FRONT OF ME WAS AT LEAST 5 CAR LINKS AHEAD. WHEN THAT VEHICLE APPLIED THEIR BRAKES I IMMEDIATELY APPLLIED MINE AND NOTHING HAPPENED. I TRIED TO STEER TO THE RIGHT TO GO AROUND THE VEHICLE WHICH AT THIS TIME HAD STOPPED IN FRONT OF ME AND AGAIN NOTHING HAPPENED. EVEN THOUGH THE TIRES TURNED MY 2003 DURANGO WOULD NOT FOLLOW. I SLAMMED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. SINCE I AM A WIDOW WITH 3 CHILDREN ONE OF WHICH IS HANDICAPPED I ONLY COLLECT SOCIAL SECURITY. NOW MY 2003 DURANGO IS SITTING IN MY DRIVE WAY AND I AM UNABLE TO DRIVE IT. ALSO THE BALL JOINTS I AM HAVING TROUBLE WITH PRIOR TO THE ACCIDENT JUST LIKE EVERYBODY ELSE. I THINK DODGE OWES ME TO REPAIR MY VEHICLE FROM THE ACCIDENT AND ALSO THE BALL JOINTS AT NO CHARGE. I CAN NOT BELIEVE THEY WOULD PUT UNSAFE VEHICLES ON THE ROAD. THEY SHOULD STEP UP TO BAT AND SHOW SOME TRUE CUSTOMER SERVICE. *AK