2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Engine, Sep 25, 2012
ONE DAY IT RAN FINE THEN ONE MORNING WENT OUT TO START AND IT SOUNDED LIKE RATTLING CHAINS UNDER HOOD. CHANGED STARTER...DIDN'T WORK. MECHANIC FOUND METAL IN OIL PAN. SO NOW WE NEED TO REPLACE WHOLE MOTOR. IN DOING RESEARCH ON IT, THIS IS AN EXTREMELY COMMON PROBLEM THAT DODGE REFUSES TO FIX. SO NOW I HAVE NO WAY OF GETTING MY 4 CHILDREN AROUND TO THEIR SPORTS AND I HAVE A 5TH CHILD DUE IN 7 WEEKS. WITH NO VEHICLE. THANKS DODGE. *TR
Engine, Sep 22, 2012
THIS CAR RAN PERFECT UP UNTIL THIS HAPPENED. I WENT OUT TO START IT UP ONE MORNING AND ON STARTING THE ENGINE BROKE A CONNECTING ROD ON NUMBER 7 CYLINDER,RUINING THE ENGINE .THIS IS A COMMON COMPLAINT WITH THESE 2004 DURANGOS WITH THE 5.7 HEMI ENGINE. IM A RETIRED MECHANIC WITH 31 YEARS EXPERIENCE WITH THE TRANSIT SYSTEM IN CINCINNATI,OHIO. AND I'VE NEVER SEEN ANY ENGINE DO THIS KIND OF DAMAGE FOR LACK OF MAINTENANCE. THIS IS NOTHING BUT POOR QUALITY CONTROL AND CHEAP OVER SEAS PARTS IN THESE EARLY HEMI ENGINES .DOES SOMEONE HAVE TO GET KILLED IN ORDER TO FORCE A RECALL ON THESE ENGINES???? *TR
Engine, Sep 21, 2012
PAID EXTRA TO GET THE 5.7 HEMI THAT IS SUPPOSED TO LAST FOREVER RIGHT, WELL NOW 3500 LATER WE ARE FINALLY GETTING A NEW MOTOR PUT IN IT, I BELIEVE THAT DODGE SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE. WENT OUT TO START IT ONE MORNING AND SOUNDED LIKE A GUN SHOT, SHOT A ROD CLEAN THROUGH THE OIL PAN, BUT WORST PART IS IT WAS STILL RUNNING, STILL WILL RUN, JUST SOUNDS HORRIBLE. REALLY THINK WE SHOULD BE REIMBURSED FOR THE NEW ENGINE. *TR
Engine, Sep 20, 2012
WE WERE DRIVING THE CAR AND SUDDENLY IT STARTED MAKING THIS LOUD NOISE UNDER THE HOOD AND SHOOK. I PULLED OVER AND TURNED OFF THE CAR. I CHECKED TO SEE IF THE OIL WAS OK AND IT WAS. THERE WASN'T ANY LEAKING FLUIDS. THE VEHICLE WAS TOWED TO OUR HOME AND SITS IN THE DRIVE. ANY ATTEMPT TO START IT CAUSES VIOLENT SHAKING LOUD NOISE. IT STRUGGLES TO IDLE AND DIES. *TR
Visibility, Sep 10, 2012
2004 DODGE DURANGO. CONSUMER STATES VEHICLE LEAKS WATER FROM THE SUNROOF INTO THE ELECTRICAL SYSTEM *TGW THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES FOR THE SUNROOF LEAK, WHICH CAUSED OTHER COMPONENTS TO STOP WORKING.
Power train, Engine, Sep 9, 2012
AUTO DROVE PROPERLY PREVIOUS DAY, STARTED THE ENGINE AT 6PM AND IT SOUNDED LIKE ROCKS IN THE ENGINE. A PUDDLE OF OIL WAS VISIBLE UNDERNEATH THE PARKED SUV. CAR HAS BEEN PROPERLY CARED FOR, NO WARNING LIGHTS ON THE DASHBOARD IE: OIL, ENGINE LIGHT - JUST LOUD CLANKING AND NOT DRIVABLE. EDMUNDS AND OTHER AUTO INFORMATION COMPLAINTS ARE EXACTLY LIKE OURS. THIS ISSUE HAS BEEN FIXED IN THE 05 MODELS BUT NOT IN THE 04. IT RAINED A LITTLE EARLIER IN THE DAY AND THIS VIDEO SHOWS WHAT IS TRANSPIRING IN THE 04 MODELS: HYDROLOCK= BROKEN RODS HTTP://WWW.YOUTUBE.COM/WATCH?V=I_THRVTMLX4 CHRYSLER NEEDS TO ANSWER THE HUNDREDS OF COMPLAINTS THAT ARE DOCUMENTED. WE CANNOT AFFORD A NEW FAMILY CAR. THANK YOU FOR YOUR TIME AND I HOPE THAT YOU HELP US FIND A SOLUTION AND HOLD THEM ACCOUNTABLE. *TR
Engine, Aug 27, 2012
I PULLED INTO THE MIDDLE OF AN INTERSECTION AT TAYLOR ROAD AND SR 256 IN REYNOLDSBURG, OH AND WHAT SOUNDED LIKE AN EXPLOSION WAS A ROD THAT SHOT THROUGH THE OIL PAN INTO THE SIDE OF THE ENGINE BLOCK CAUSING THE CAR TO STOP MOVING WHILE IN TRAFFIC. *TR
Air bags, Aug 14, 2012
I HAVE OWNED MY 2004 DURANGO FOR THREE YEARS AND LOVE THIS TRUCK. UNFORTUNATELY, THE PASSENGER AIRBAG LIGHT AND INSTRUMENT PANEL LIGHT KEEP COMING ON AND OFF AT WILL. THE CLOCKSPRING IS NOT BROKEN BECAUSE THE RADIO AND CRUISE CONTROL STILL WORK WHILE THE LIGHT IS ILLUMINATED. AS SOMEONE ELSE MENTIONED, THE LIGHT WILL GO OFF IF YOU MOVE THE WIRES UNDER THE PASSENGER SEAT. I HAVE READ SEVERAL POSTS ABOUT THE SEAT WEIGHTS, CONTROL MODULE, LOW BATTERY VOLTAGE, CLOCKSPRING AND ECU AS POSSIBLE CULPRITS. THE CAR HAS ALSO HAD TWO RECENT ACCIDENTS PRIOR TO THE LIGHTS APPEARANCE AND THE AIRBAGS DID NOT DEPLOY EITHER TIME? MY AUTO BODY SHOP AND INSURANCE COMPANY FOUND THIS VERY STRANGE. THIS MANUFACTURING DEFECT IS VERY DANGEROUS AND DODGE HAS HAD THIS PROBLEM WITH SEVERAL EARLIER MODEL DURANGO AND RECALLED THEM FOR DEFECTIVE AIRBAG REPAIR. DURANGO OWNERS NEED TO KEEP POSTING COMPLAINTS TO DEMAND ACTION BE TAKEN IMMEDIATELY! *TR
Interior lighting, Jul 19, 2012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INTERIOR LIGHTS WOULD NOT SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE CLUSTER CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE INTERIOR LIGHTS CONTINUED TO ILLUMINATE IN THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 03V528000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH) PREVIOUSLY AND THEY WOULD PROVIDE NO ADDITIONAL ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 74,000. UPDATED 8/31/12 UPDATED 09/11/2012 *JS
Steering, Engine, Jun 25, 2012
MY 2004 DODGE DURANGO HAS STALLED ON ME 6 TIMES NOW WITHOUT 'ANY WARNING', IT SIMPLY SHUTS OFF AND I HAVE NO CONTROL OVER THE VEHICLE. THE FIRST TWO TIMES IT HAPPENED, WE DISMISSED AS SOME WEIRD 'FLUKE', AS THE TWO TIMES WERE ABOUT A YEAR APART, SO WE NEVER THOUGHT MUCH ABOUT IT. WHEN IT HAPPENED FOR THE THIRD TIME WE REALIZED SOMETHING WAS MOST DEFINITELY WRONG. WE WERE SHOCKED TO SEE HOW MANY PEOPLE WERE HAVING THE SAME PROBLEM, WHEN WE BEGAN TO RESEARCH THE PROBLEM ON LINE. RIGHT AFTER IT HAPPENED THE 3RD TIME, WE TOOK IT IN TO OUR LOCAL MECHANIC; WHO INDICATED THAT IT MIGHT BE PART OF A FAULTY CLUSTER PROBLEM THAT HAD BEEN RECALLED. THEY REPLACED THE CLUSTER, AND I FELT SO MUCH BETTER AND SAFER. APPROXIMATELY 4 MONTHS LATER, IT HAPPENED AGAIN! I SENT AN EMAIL TO THE SERVICE DEPARTMENT OF THE DEALERSHIP TO TELL THEM WHAT I EXPERIENCED, AFTER SEVERAL UNANSWERED EMAILS AND 4 MONTHS LATER, I DECIDED THAT I NEEDED TO GO IN PERSON. JUST THIS WEEKEND, BEFORE I WENT; IT HAPPENED AGAIN AS I WAS ENTERING THE FREEWAY. I AM SCARED TO DEATH TO DRIVE THIS DURANGO ANYWHERE BUT ON THE SIDE STREETS NOW. I HAD A CHILD IN MY CAR WHEN THIS OCCURRED THIS PAST WEEKEND, AND THEY WERE VERY SCARED. EACH TIME IT HAS OCCURRED HAS BEEN AT A SLOW RATE OF SPEED AND ALWAYS MAKING A RIGHT TURN. IT IS EXTREMELY FRIGHTENING TO LOSE COMPLETE CONTROL OF YOUR VEHICLE, AND IT IS ONLY MATTER OF TIME BEFORE SOMEONE IS GOING TO DIE OR CAUSE A HORRIBLE ACCIDENT WHEN THIS SHUT DOWN OCCURS. WHY IS CHRYSLER/DODGE NOT BEING MADE TO ADDRESS THIS PROBLEM? I WAS SHOCKED TO SEE STILL MORE COMPLAINTS ABOUT THIS PROBLEM, THE MOST RECENT WAS JUNE 12, 2012 HOWEVER THESE CONCERNS ARE DATING BACK TO 2005! WHAT NEEDS TO HAPPEN BEFORE THIS SITUATION CAN BE ADDRESSED AND DEALT WITH APPROPRIATELY. THIS IS NOT A SMALL PROBLEM, THIS IS A PROBLEM WITH POTENTIALLY LIFE THREATENING CONSEQUENCES, AND NO ONE IS DOING ANYTHING ABOUT IT. *TR
Tires, Jun 25, 2012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE 245/70/R17. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRES VIBRATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE THE TIRES WERE BALANCED, AN ALIGNMENT WAS PERFORMED, AND THE TIE RODS WERE INSPECTED. THE REPAIR SHOP FOUND NO FAILURE THAT WOULD CAUSE VIBRATION OF THE VEHICLE. THE FAILURE MILEAGE OF TIRES WAS 1,000 AND THE CURRENT MILEAGE OF TIRES WAS 8,000. THE CURRENT MILEAGE OF THE VEHICLE WAS 125,000. THE VIN WAS UNAVAILABLE.
Engine, Jun 22, 2012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EMITTED A LOUD BANGING NOISE UPON START UP. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND ADVISED THAT AN ENGINE ROD WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Engine, Jun 19, 2012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE EMITTED A LOUD NOISE AND FAILED TO START. THE CONTACT ALSO STATED THAT THE ENGINE WAS DESTROYED BECAUSE WATER CAME DOWN THE WINDSHIELD AND ENTERED THE ENGINE. THE WATER WAS ABLE TO REACH THE ENGINE BECAUSE THE GASKETS ON THE INTAKE MANIFOLD WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT A HYDRO-LOCK OCCURRED WHEN THE ENGINE WAS STARTED AND WATER WAS SUCKED IN. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
Seat belts, Jun 9, 2012
THE SEAT BELT FASTENER FELL APART. PLASTIC CASING SEPARATED AND COMPONENTS THAT LOCK SEAT BELT INTO FASTENER FELL OUT. THIS IS IN THE THIRD ROW WHICH IS USED RARELY. QUICK SEARCH ONLINE SHOWS THAT THIS SEEMS TO BE A FREQUENT PROBLEM THAT HAS NOT BEEN ADDRESSED BY A RECALL. CONSIDERING THE BACK SEAT (THIRD ROW) IS PRIMARILY FOR CHILDREN GIVEN THE LIMITED LEG ROOM IT IS ESPECIALLY CONCERNING. *JS
Engine, May 21, 2012
MY 2004 DURANGO LIMITED EQUIPPED WITH THE HEMI 5.7 LITER ENGINE DEVELOPED A TICKING SOUND AND AND FAILED WHILE MERGING ONTO A HIGHWAY FORTUNATELY I WAS ABLE TO AVOID A ACCIDENT. I LATER FOUND OUT THAT THIS A FREQUENT PROBLEM THAT OCCURS WITH THE 5.7 HEMI ENGINE IN THIS MODEL YEAR, HOW COME NOTHING HAS BEEN DONE TO RECTIFY THIS. THE ENGINE IS A COSTLY REPAIR THAT CHRYSLER DOESN'T WANT TO ACKNOWLEDGE. *TT
Engine, May 16, 2012
I WAS APPROX 1/10 OF A MILE DOWN OUR LOCAL ROAD WHEN I HEARD A SUDDEN EXPLOSION UNDER THE CAR. IT SOUNDED AS IF THE TIRE BLEW. I IMMEDIATELY STARTED PULLING OVER BUT I CONTINUED TO HEAR A RUMBLE FROM THE CAR. UPON INSPECTION, I NOTICED THERE WAS OIL RUNNING DOWN THE FRONT PASSENGER TIRE. THE MECHANIC HAS CONFIRMED A THROWN ROD THROUGH THE ENGINE BLOCK. NO PREVIOUS WARNINGS OF ISSUES WITH THE 122,000 MILE ENGINE. CAR HAS BEEN REGULARLY MAINTAINED (BUT NOT AT A DODGE DEALER). NOW I'M FACED WITH A $6,000 BILL TO REPLACE AN ENGINE THAT SHOULD HAVE LASTED ANOTHER 100,000 MILES. AS I RESEARCHED THIS ON THE INTERNET I FOUND THAT THIS HAS HAPPENED TO NUMEROUS OTHER OWNERS OF THIS MODEL ENGINE (5.7 L HEMI 2004 DODGE DURANGO LIMITED). NO RECALL HAS BEEN MADE ON THIS ENGINE ALTHOUGH IT IS EVIDENT THAT THIS IS A COMMON, COSTLY, DANGEROUS MANUFACTURING DEFECT WITH THEIR ENGINE.
Engine and engine cooling, Apr 30, 2012
I WAS DRIVING DOWN THE ROAD WHEN THERE WAS A LOUD CLANK. I IMMEDIATELY PULLED OVER. IT WAS THEN TOWED TO A REPAIR SHOP AND WE WERE TOLD THE VEHICLE'S ENGINE THREW A ROD. I HAD NO PRIOR PROBLEMS WITH THE ENGINE BEFORE THIS. WE WERE THEN TOLD THAT BY THE REPAIR SHOP THAT THEY WERE UNABLE TO FIND A REBUILT MOTOR AS THEY ARE ON A TWO YEAR WAITING LIST. WE WERE ALSO TOLD THAT DODGE WAS AWARE OF THIS PROBLEM AND THAT WE CAN BUY A NEW ENGINE FROM THEM BECAUSE THEY FIXED THIS PROBLEM WITH THE NEW ENGINE. *JS
Engine and engine cooling, Apr 30, 2012
MY HUSBAND AND I WERE DRIVING TO THE STORE AFTER WORK ON APRIL 24TH. WE STOPPED FOR A STOP SIGN, SLOWLY TOOK OFF AND HEARD A BANG! WE HAD TO HAVE THE 2004 DODGE DURANGO TOWED TO A MECHANIC AND FOUND THAT THE RODS WERE BENT IN THE ENGINE...PARTICULARLY THE #7 ROD. NOT ONE SINGLE WARNING, NO CHECK ENGINE LIGHT, NOTHING!! WE KEPT THE OIL CHANGED ACCORDING TO SCHEDULE! THE TRUCK IS IN EXCELLENT CONDITION TOO; TOP OF THE LINE VEHICLE WITH DVD PLAYER AND EVERYTHING! NOW WE'RE FACING A $4-6,000 REPLACEMENT BILL. WHY WOULD WE REPLACE IT WITH AN ENGINE THAT IS GOING TO DO THE EXACT SAME THING IN A FEW YEARS BECAUSE OF POOR QUALITY?! WE ARE DONE WITH DODGE PRODUCTS AND WE'RE GOING TO TELL EVERYONE WE KNOW WHAT HAS HAPPENED TO US. *JS
Structure, Apr 30, 2012
2004 DURANGO HAS RUSTED THROUGH ON SEVERAL SPOTS. TAILGATE AND WHEEL WELLS. THIS IS EXCESSIVE FOR A VEHICLE IT'S AGE THAT HAS BEEN GARAGED AND WELL CARED FOR. I SUGGEST THAT THE ANTICORROSION COATING WAS FAULTY. I HAVE SEEN MANY DURANGO'S THIS AGE WITH THE SAME TROUBLE SPOTS. *JS
Engine and engine cooling, Apr 26, 2012
VEHICLE ENGINE STARTED KNOCKING, THE VEHICLE LOST POWER AND SHUT OFF. TOOK TO A MECHANIC AND DIAGNOSED IT AS A CAMSHAFT FAILURE. THE CAR DOES NOT START. *TR
Engine and engine cooling, Apr 25, 2012
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
Engine and engine cooling, Apr 25, 2012
THE ODOMETER JUST TURN 70,000 AND THE ENGINE BLOCK HAS A HOLE OF 3", TWO MECHANICS CHECKED FOR ME AND BOTH DIAGNOSIS SAME, THAT THE PISTON AND ROD MADE HONE ON THE BLOCK. SEARCHING THRU A CAR DEALER ON INTERNET I FOUND OUT THAT THERE IS PROBABLY AROUND 100 PEOPLE THAT HAD POSTED ALL OF THEM DURANGO 04 HEMI 5.7 JUST LIKE MINE WITH AROUND THE SAME MILEAGE WITH THE EXACT SAME PROBLEM. NOW I HAVE TO PAY A WHOLE MOTOR. THERE SHOULD BE A RECALL TO SEE HOW MANY PEOPLE COME FORWARD. *TR
Engine and engine cooling, Apr 23, 2012
CAR STALLED FOR NO REASON. LUCKY THIS HAPPEN IN A PARKING LOT AT 10MPH AS ALL THE CONTROLS WENT OUT. STOPPED THE CAR TURNED IT OFF AND IT STARTED RIGHT BACK UP WITH NO ISSUE. THIS HAS HAPPENED AGAIN 4 MORE TIMES ALL AT LOW SPEED. I HAVE CALLED THE DODGE DEALER AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME AS MY VEHICLE IS OUT OF WARRANTY EVEN IF THE NHTSA HAD OPENED AN INVESTIGATION ON THIS ISSUE A LONG TIME AGO. IT IS NICE TO SEE HOW DODGE STANDS BEHIND THEIR PRODUCTS AND AFTER READING THE NHTSA WEBSITE IT LOOKS LIKE I AM IN STORE FOR MANY MORE ISSUES THAT DODGE WILL NOT HELP WITH. THIS IS A SAFETY ISSUE AND I DO NOT UNDERSTAND HOW DODGE IS ABLE TO GET AWAY WITH THIS. I WANTED TO PASS THIS VEHICLE ONTO MY DAUGHTER SO SHE WOULD BE A PROUD DODGE OWNER SO MUCH FOR THAT. WHY KEEP THE SERVICE AT THE DEALERSHIP UP TO DATE WHEN IN THE END THERE IS NO ADDED VALUE TO PAYING MORE FOR SERVICING YOUR VEHICLE AT THE DEALERSHIP. *TR
Engine and engine cooling, Apr 17, 2012
MY WIFE WAS DRIVING THE DURANGO HOME AND IT BEGAN TO KNOCK LOUDLY. BROUGHT THE VEHICLE HOME FOR INSPECTION. THE VALVE TRAIN IS FINE, BUT THE BOTTOM END HAS 2 BENT CONNECTION RODS. THESE RODS JUST RANDOMLY BENT. THE HEADS ARE FINE, THERE IS NOT WATER LEAKING, GASKETS ARE FINE. THIS SEEMS TO BE A PROBLEM WITH THE QUALITY OF MATERIALS OF THE RODS. *JS
Engine and engine cooling, Apr 12, 2012
STARTED TO WARM UP IN MORNING, SOMETHING BROKE UNDER THE HOOD. TURNS OUT A CONNECTING ROD BROKE AND NEED A NEW ENGINE. FANTASTIC. HAS BEEN SITTING AT THE SHOP AND STILL IS THERE WHILE I TAKE A CAB TO WORK EVERY DAY. WILL NEVER BUY CHRYSLER AGAIN AND HAVE TOLD EVERYONE I KNOW. WHAT A JOKE! *TR