2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Other or unspecified, Jan 15, 2012
I HAVE BEEN ON SEVERAL SITE AND PEOPLE WHO OWN DODGE DURANGO ARE HAVE THE SAME PROBLEM. I HAD THE CAR DIAGNOSED THEY SAID IT WAS THE O2 SENSOR AND THE DURANGO HAS 4 SO I HAD THEM REPLACED. THE PROBLEM STOPPED FOR ABOUT 2 MONTHS THEN STARTED AGAIN SAID ITS MISSING BECAUSE I NEED A TUNE UP GOT THE TUNE UP STILL DOING IT. THEN ITS STILL BUCKING SHUTTING OFF WHILE YOUR DRIVING HESITATING WHEN YOU BACK UP AND PULL OFF. SO I HAD IT DIAGNOSED AGAIN SAID THE COIL NEED TO BE REPLACED. REPLACED THAT CHECK ENGINE LINE STILL ON STILL BUCKING SHUTTING OFF WHEN WHEN YOUR DRIVING HESITATING WHEN YOU BACK UP AND PULL OFF. HAD IT DIAGNOSED AGAIN SAID ITS THE PCM BUT IT CAN MASK ITSELF AS THE MAP SENSOR, TPS, CRANK OR CAM POSITIONING SENSOR. DODGE KNOWS THIS IS A ONGOING PROBLEM AND REFUSES TO DO ANYTHING ABOUT BECAUSE OF THERE SHOTTY WORKMANSHIP NO MATTER HOW MANY TIMES YOU REPLACE IT YOU STILL END UP HAVE THE SAME PROBLEM DOWN THE LINE AND ITS VERY EXPENSIVE. ITS NOT RIGHT THAT DODGE OR SHALL WE SAME DAMIEN CHRYSLER WANT REMEMDY THE PROBLEM. THE CRAZY THING IS THE WIRING HARNESS IS AFFECTED TO AND THE PARTS ALONE FOR THAT IS 1180 PCM 400 AND THATS USED AND YOU HAVE TO GET IT REBUILT WHICH CAUSING A PROBLEM BECAUSE IT CAN STILL BE DEFECTIVE.
Engine and engine cooling, Jan 13, 2012
STARTED CAR IN THE MORNING AND A LOUD KNOCKING STARTED. *TR
Engine and engine cooling, Jan 12, 2012
THE 5.7 DODGE DURANGO MOTOR IS A TICKING TIME BOMB THEY RUN SMOOTHLY THEN WITH OUT ANY WARNING BLOW UP. I ONLY HAD 122723 MILES ON IT WHEN IT BLEW IT RAN GREAT TILL THE ROAD CAME OUT THROUGH THE BLOCK. WHAT IS IT GOING TO TAKE FOR YOU TO MAKE CHRYSLER MAKE A RECALL ON THIS SOME ONE TO GET KILLED WHILE DRIVING DOWN THE HIGH WAY CAUSE I'M GLAD I WAS WITH MY WIFE OR THAT CASE COULD OF BEEN SOONER THAN U EXPECTED. CHRYSLER NEEDS TO BE HELD RELIABLE FOR THERE HUGE ENGINE MISTAKE IN THIS MIDDLE YEAR BEFORE THEY KILL SOME ONE GOING FROM 65 - 0 ON THE HIGH WAY IS TOTALLY UN SAFE COME ON GOVERNMENT STEP UP TO THE PLATE IF THIS WAS SO BACK YARD COMPANY YOU WOULD OF SHUT THEM DOWN BY NOW DO WHAT'S RIGHT AND FORCE THEM TO HAVE A RECALL BEFORE SOME ONE GETS HURT BAD OR DIES. KIDS RIDE IN THESE VEHICLES IF WE WOULD DO SOMETHING LIKE COVER UP A PROBLEM WE WOULD BE PERSECUTED FOR CRIMINAL NEGLECT AND ENDANGERING THE WELFARE OF A CHILD. AND THAT'S EXACTLY WHAT CHRYSLER MOTOR CORP IS DOING ENDANGERING THE WELFARE OF OUR CHILDREN AND FAMILY'S SO STEP UP AD FORCE THE TO FIX THE PROBLEM. *TR
Engine and engine cooling, Jan 9, 2012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO LIMITED. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE DECREASED IN SPEED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT A CONNECTING ROD HAD DETACHED AND PUNCTURED A HOLE IN THE ENGINE BLOCK. THE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 75,874. UPDATED 01/18/13*LJ
Vehicle speed control, Jan 9, 2012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING APPROXIMATELY 1 MPH WHEN THE BRAKES WERE APPLIED BUT THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE CONTACT APPLIED EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 02/09/12*LJ UPDATED 02/13/12
Engine and engine cooling, Dec 31, 2011
MY WELL MAINTAINED GARAGE KEPT 2004 5.7L DURANGO WITH 119,000 MILES WITH ABSOLUTELY NO WARNING FAILED TO START ONE MORNING AFTER SITTING FOR ABOUT 3 DAYS. IT MADE A LOUD NOISE. I HAD IT TOWED TO THE DEALER AND WAS TOLD THAT IT HAD SEIZED AND I WOULD NEED A NEW ENGINE. THE COST WOULD BE $7200. THE ONLY PROBLEM I HAD PREVIOUSLY WAS THAT IT WOULD STALL DURING EXTREME RAIN STORMS BUT IT OCCURRED INFREQUENTLY AND ONLY UNDER EXTREME CONDITIONS. THE DEALER HAD SUPPOSEDLY FIXED THE PROBLEM WITH THIS A FEW MONTHS EARLIER. I BOUGHT THIS VEHICLE BRAND NEW IN 2004 AND HAD ALWAYS MAINTAINED IT EXACTLY AS RECOMMENDED. *KB
Engine and engine cooling, Electrical system, Visibility, Air bags, Wheels, Dec 31, 2011
AT 93000 MILES WHEEL INDICATOR LIGHT STAYS ON REPLACED TIRE AT NORMAL TIME TO CHANGE, BUT LIGHT DOES NOT GO OUT. ALSO HAVING OTHER INSIDE PROBLEMS, ENGINE IS MAKING BAD NOISES, WIPERS DON'T WORK HALF THE TIME, AIR CONDITIONER NOT BLOWING COOL AIR EVEN HAVING IT FILLED WITH FREEON, CENTER PANEL OVER HEATS. AIR BAG LIGHT COME ON AND OFF WHILE DRIVING WITH NO ONE ELSE IN TRUCK. *KB
Engine and engine cooling, Power train, Electrical system, Dec 31, 2011
I BOUGHT MY DURANGO AT A USED DEALERS. IT HAD 56000 MILES ONE OWNER, 2010, CENTER COLUMN PANEL OVER HEATED AND YOU COULD SMELL PLASTIC BURNING. THE RADIO SHUT OFF THE AIR CONDITION CONTROLS WELL ACTUALLY EVERYTHING WAS SO HOT YOU HAD TO TURN OFF TRUCK TO LET THAT CENTER PANEL COOL DOWN BEFORE YOU COULD TURN THEM OFF,THE NEXT THING I STARTED HEARING A BAD SHIFTING NOISE AND IT BANGED REALLY LOUD LIKE FROM THE REAR END I ASSUMED. NO MATTER IF YOU WERE DRIVING SLOW OR FAST THE TRUCK WOULD DOWNSHIFT AND SOUNDING LIKE A ROD OR SOMETHING WAS GOING TO COME THROUGH THE FLOOR. I HAVE ALL OF THE MAINTENANCE DOWN WHEN WAS TOLD BUT THIS DIDN'T HELP AT THE TIME THE DOWNSHIFTING STARTED IT WAS 90,000 MILES ,NOW I AM AT 93,000 -OR 98,000 MILES AND SOMETHING IS REALLY KNOCKING TO ME I THOUGHT IT MIGHT HAVE BEEN A FAN HITTING THE RADIATOR BUT NOT THE CASE, IT ALSO STALLS OUT IN THE RAIN AND ENGINE WONT START UNTIL AFTER RAIN HAS STOPPED, IT STALLS OUT ON SUNNY DAYS FOR NO REASON. YOU STILL HERE A THUD NOISE OR IT DOWNSHIFTING HARD AT 15 MILES AN HOUR OR IF YOU GO ANY SPEED IT CONTINUES TO DOWN SHIFT SHAKING THE VEHICLE. THE WINDSHIELD WASHER BUTTON BROKEN OFF FROM UNDER THE HOOD THE RUBBER AROUND THE HOOD KEEPS FALLING OFF INSIDE PANEL LIGHTS ARE SHORTING OUT. WHATS WRONG WITH THIS TRUCK GOOD CARE FANTASTIC VEHICLE LOVE IT BUT IT HAS ISSUES BAD ISSUES. NOT DRIVABLE 930000# *KB
Engine and engine cooling, Dec 26, 2011
STARTED MY VEHICLE AND HEARD A HORRIBLE GRINDING METAL SOUND. TOWED IT TO A MECHANIC WHO SAID THAT A ROD HAD BLOWN A TWO INCH HOLE IN MY ENGINE BLOCK. THERE WERE PIECES OF METAL IN A PILE OF OIL UNDER MY VEHICLE WHEN IT WAS TOWED AND 2 LARGE CHUNKS FOUND UPON INSPECTION OF VEHICLE. THERE WAS NO WARNING. NO PROBLEMS PRIOR. VEHICLE RAN FINE THE DAY BEFORE. NO LIGHTS EVER CAME ON THE DASH EITHER, NO CHECK ENGINE...ETC. UPON RESEARCHING THIS ISSUE- I HAVE FOUND NUMEROUS SIMILAR STORIES. HOPING A CLASS ACTION SUIT WILL BE INVESTIGATED. *TR
Engine and engine cooling, Dec 25, 2011
STARTED VEHICLE AND HEARD A LOUD KNOCKING, SHUT THE VEHICLE DOWN THINKING SOMETHING MAY BE UNDERNEATH, RESTARTED THE VEHICLE WITH SAME RESULT. HAD VEHICLE LOOKED AT BY MECHANIC, SAYS THAT IT SOUNDS TO BE A PISTON ROD. TOOK OIL SAMPLE, AND FOUND METAL SHAVINGS. VEHICLE MAINTENANCE HAS BEEN PER MANUFACTURER RECOMMENDATIONS, ALONG WITH ALL WARRANTY AND RECALL WORK. FROM READINGS, THIS HAS BEEN HAPPENING TO OTHER PEOPLE DRIVING DOWN THE ROAD. MECHANIC SAYS ENGINE WILL HAVE TO BE REPLACED. OTHER ISSUES INCLUDE VEHICLE SHUTTING OFF WHILE DRIVING USUALLY WHEN IT RAINS, OR DURING TURNS. *TR
Engine and engine cooling, Dec 20, 2011
WHEN COMING TO A STOP MY VEHICLE STALLS / DIES! DO NOT GET A CHECK ENGINE LIGHT. HAVE HAD A DODGE COMPUTER PUT ON IT AND NO CODES WERE FOUND. *TR
Engine and engine cooling, Dec 14, 2011
ON 12-7-11, I WAS DRIVING THROUGH AN INTERSECTION AT ABOUT 25 MPH WHEN I HEARD AND FELT A LOUD BANG AND RATTLING FROM THE ENGINE. THERE WASN'T ANY WARNING FROM THE DASH BOARD NOR WAS THE ANY PINGING PRIOR TO THE ENGINES CATASTROPHIC FAILURE. I HAD LOST ALL POWER STEERING AND POWER BRAKES. THE ENGINE OIL WAS ALSO SPILL OUT OF THE BOTTOM OF THE ENGINE. I WAS LUCKY ENOUGH TO BE ABLE TO ROLL TO A STOP OUT OF THE LINE OF TRAFFIC.WE HAVE RECEIPTS THAT SHOW WE MAINTAINED MY VEHICLE REGULARLY. WE HAVE NOT HAD ANY COOPERATION FROM THE DEALERSHIP OR THE MANUFACTURER AS OF YET. I HAVE ALSO RESEARCHED SEVERAL INCIDENTS WITH THE 5.7 DODGE HEMI ENGINE. I ALSO RESEARCHED THAT, TO MY UNDERSTANDING, THE CHRYSLER CORP KNEW OF HE POTENTIAL FAILURE IN THE 2004/05 5.7 ENGINE, MADE THE CHANGES TO THE ENGINE BUT DID NOT ISSUE A RECALL. I AM ASKING FOR ASSISTANCE AND/OR ADVICE AS TO WHAT ACTION I AND MANY OTHERS SHOULD TAKE AT THIS POINT. THANK YOU. *TR
Engine and engine cooling, Dec 8, 2011
WE HAVE A 2004 DODGE DURANGO IT HAS BEEN A GOOD VEHICLE MY WIFE JUST LOVES IT BUT THE OTHER DAY SHE WENT TO LEAVE FOR WORK AND WHEN SHE STARTED THE MOTOR IT STARTED MAKING THIS REALLY LOUD TICKING NOISE. WELL I CALLED THE MECHANIC AND HE TOLD ME HE WOULD STOP BY ON HIS WAY HOME TO LISTEN TO IT HE DID AND SAID IT WAS NOT GOOD TO GO AHEAD AND BRING IT TO THE SHOP AND THEY WOULD LOOK AT IT. I HAD IT TRAILERED INTO THE SHOP AND LATER THAT DAY IS WHEN WE GOT THE BAD NEWS. THE MOTOR HAS VERY SERIOUS INTERNAL PROBLEMS IT'S EITHER A ROD, WRIST PIN OR PISTON SKIRT AND CAN COST US UP TO $6,000 FOR NEW MOTOR OR REBUILD THE LOWER END OF THIS ONE THEY WILL NEED TO PULL THE MOTOR TO TELL FOR SURE WHAT IT IS, WE NEVER HAD ANY WARNING SIGNS AT ALL THAT THERE MAY BE A PROBLEM IT JUST HAPPENED. SORRY BUT WE CAN NOT AFFORD TO REPLACE A ENGINE EVERY 90,000 MILES AND CAN NOT AFFORD TO GET THE REPAIRS DONE NOW, WE HAVE CHANGED THE OIL EVERY 5000 MILE PER MANUFACTURE RECOMMENDATION. AFTER FURTHER INVESTIGATION I SEE THAT DODGE IS HAVING A SERIOUS PROBLEM WITH THESE MOTORS AND ARE MISLEADING THE PUBLIC WITH ALL THE HYPE ABOUT THE HEMI MOTOR AND THEY ARE NOT DOING A DARN THING ABOUT THE ISSUES THEY ARE HAVING. MY WARRANTY JUST RAN OUT 4 MONTHS AGO OR 19000 MILES AGO AND THE DEALERSHIP SAID THERE IS NOTHING THEY CAN DO. I FEEL THE ENGINES SHOULD LAST LONGER THEN 90,000 MILES AND I AM VERY PEED OFF ABOUT THIS HE HAVE OWNED DODGES FOREVER AND NOW THIS HAPPENS AND THERE IS NOTHING THEY CAN DO! MY WIFE DOES NOT LIKE DODGE VERY MUCH NOW. *TR
Engine and engine cooling, Dec 1, 2011
WAS GOING TO LEAVE FOR WORK, STARTED MY TRUCK TO AN INSTANT HORRIBLE KNOCKING SOUND! NEVER EVEN PUT IT IN DRIVE. HAD IT TOWED TO MY MECHANIC, AND WAS INFORMED THAT THERE WAS A HOLE IN THE ENGINE BLOCK, CAUSED BY A ROD. NO WARNING SIGNS OR CHECK ENGINE/OIL LIGHTS EVER CAME ON.. *TR
Engine and engine cooling, Dec 1, 2011
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THERE WAS ANTIFREEZE AND WATER LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE WATER PUMP WAS LEAKING AND HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Engine and engine cooling, Nov 28, 2011
THIS VEHICLE HAS BEEN FINE, AFTER THE RECALLS WERE DONE,. I HAVE 5 KIDS LOVE THE SPACE AND POWER. I HAVE HAD RECENT PROBLEMS WITH WATER IN THE CAR WASH AND WHEN RAINING MAKING IT WANT TO STALL BUT IT KEPT ON RUNNING. EVERYTHING WAS GREAT UNTIL YESTERDAY MORNING. MY WIFE WENT OUT TO TAKE THE KIDS TO MCDONALD'S AND SHE SAYS "IT SOUNDED LIKE A LARGE BALLOON POPPED" WITH A LARGE AMOUNT OF SMOKE COMING FROM THE EXHAUST. NOW I HAVE WHAT SOUNDS LIKE A LOUD TICK OR A KNOCK FROM THE PASSENGERSIDE BACK. IT HOWEVER SOUNDS LIKE A LAWN MOWER RUNNING WHEN IT DOES RUN AND PER VALVOLINE SERVICE "NO FIRE ON NUMBER EIGHT CYLINDER". AS I NOW HAVE READ I AM NOT THE ONLY INDIVIDUAL WITH THE PROBLEM AND IT IS NOT ISOLATED. IF I HAD NOT BEEN DOING THE RECOMMENDED MATINANCE AND NOT KEEPING UP ON THIS TRUCK I COULD UNDERSTAND, BUT A VEHICLE COSTING OVER $32,000.00 NEW SHOULD LAST MORE THAN 97,000 MILES. SOMEONE NEEDS TO STAND UP AND BE ACCOUNTABLE. *KB
Engine and engine cooling, Nov 25, 2011
WHILE DRIVING ON THE INTERSTATE HWY THE ENGINE FAILED WITHOUT WARNING. *TR
Engine and engine cooling, Nov 17, 2011
MY HUSBAND WAS DRIVING ON THE HIGHWAY AT 70 MPH (OUT OF TOWN) WHEN HE HEARD A VERY LOUD "POP". THE ENGINE FAILED AND HE HAD TO MAKE HIS WAY OVER TO THE SIDE OF THE ROAD AT A HIGH RATE OF SPEED AND VERY LITTLE CONTROL DUE TO ENGINE FAILURE. HE SAID THE TRUCK JERKED SO HARD IT ACTUALLY FELT LIKE HE HIT SOMETHING. WHEN HE MADE IT OVER TO THE SIDE OF THE ROAD HE GOT OUT OF THE VEHICLE AND OIL WAS LEAKING FROM THE BOTTOM OF THE VEHICLE. HE HAD THE TRUCK TOWED TO A GARAGE. AFTER THE SERVICE TECHNICIAN INSPECTED THE VEHICLE HE SAID IT BLEW A ROD THROUGH THE ENGINE. THE VEHICLE COSTS ME NEARLY $30,000.00 AND HAD 129,000 MILES ON IT. AFTER TALKING WITH SEVERAL DIFFERENT MECHANICS I WAS TOLD THAT THESE ENGINES ARE KNOW FOR THIS PROBLEM. A JASPER REPLACEMENT ENGINE COST ABOUT $7000.00!!!! I TELEPHONED DODGE ON A FEW DIFFERENT OCCASIONS AND THEY REFUSE TO HELP BECAUSE MY EXTENDED WARRANTY I PAID THOUSANDS OF DOLLARS FOR EXPIRED. I SURELY THOUGHT I WAS BUYING A QUALITY VEHICLE BUT APPARENTLY I AM WRONG. I AM SURE GLAD I WASN'T DRIVING WITH MY KIDS WHEN THIS HAPPENED, ONE WRONG MOVE AND THE VEHICLE COULD HAVE HIT ANOTHER CAR! THANK GOD NOBODY GOT HURT. NOW I AM STUCK TRYING TO FIGURE OUT WHAT TO DO WITH THIS VEHICLE????? I CERTAINLY DON'T HAVE $7000.00 DOLLARS AND A USED ENGINE IS VERY HARD TO FIND DUE TO SO MANY PEOPLE LOOKING FOR THEM! WHEN I WENT INTO WORK THE NEXT DAY, MY CO-WORKER WHO HAS THE SAME EXACT VEHICLE WITH THE EXCEPTION OF THE COLOR, INFORMED ME HIS ENGINE BLEW TOO! COME ON DODGE-GET A CLUE! ACCEPT RESPONSIBILITY FOR YOUR HEMI'S HAVING PROBLEMS! I DON'T KNOW HOW YOU STAY IN BUSINESS! *TR
Engine and engine cooling, Nov 10, 2011
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE APPLYING THE BRAKES WITH THE ILLUMINATION OF THE INSTRUMENT PANEL LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 98,000.
Vehicle speed control, Oct 28, 2011
I WAS DRIVING TO WORK GOING APPROXIMATELY 65 MPH WHEN I PUT ON THE BREAK AS TRAFFIC HAD GOTTEN A LITTLE THICK. AS I RELEASED MY FOOT OFF OF THE BREAK THE CAR KIND OF JUMPED (SIMILAR TO WHEN ITS IN CRUISE CONTROL) AND I NOTICED THAT IT WAS PICKING UP SPEED BY ITSELF. I IMMEDIATELY THOUGHT THAT SOMEHOW IT HAD GONE INTO CRUISE CONTROL ON ITS OWN BUT WHEN I AGAIN TRIED TO PUT THE BREAK ON I NOTICED THAT THE BREAK PEDAL WAS A BIT RESISTANT AND WHEN I REMOVED MY FOOT IT AGAIN BEGAN TO ACCELERATE ON ITS OWN. STILL THINKING THIS WAS A CRUISE CONTROL ISSUE I HIT THE OFF BUTTON BUT THIS DID NOT HELP. NOT KNOWING WHAT TO DO AND REALIZING THAT GETTING THE CAR TO SLOW DOWN WAS VERY DIFFICULT I DIDN'T WANT TO EXIT THE EXPRESSWAY AND NOT BE ABLE TO STOP OR PREVENT AN ACCIDENT SO I CONTINUED MY DRIVE TO WORK WITH MY FOOT ON THE BRAKE KNOWING THAT IN THE WORSE CASE SCENARIO THERE WAS A FIELD I COULD CRASH INTO (AT MY WORK EXIT) IF I COULD NOT GET THE CAR TO STOP. AT ONE POINT I TOOK MY FOOT OFF OF THE BREAK TO SEE IF THE SPEED WOULD CONTINUE TO RISE OR IF IT WOULD STOP AT ANY POINT, BUT AFTER IT BEGAN TO APPROACH 100MPH (IT WAS CLEAR THAT IT WAS GOING TO CONTINUE RISING)AND SCARING ME EVEN FURTHER I PUT MY FOOT BACK ON THE BREAK. UPON EXITING THE EXPRESSWAY I PUT BOTH FEET ON THE BREAK AND PRESSED DOWN AS HARD AS I COULD, ONLY MANAGING TO GET THE SPEED TO ABOUT 30 MPH BEFORE I PUT IT INTO NEUTRAL AND SHUT IT OFF. I WAS LATER TOLD BY THE MECHANIC THAT MY THROTTLE WAS STUCK. NEEDLESS TO SAY IT WAS ONE OF THE SCARIEST EXPERIENCES IN MY LIFE! *TR
Engine and engine cooling, Oct 25, 2011
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT HEARD A KNOCKING NOISE AS SHE EXIT THE VEHICLE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE CURRENT MILEAGE WAS 111,500. THE APPROXIMATE FAILURE MILEAGE WAS 111,400.
Steering, Engine and engine cooling, Electrical system, Oct 12, 2011
WHEN DRIVING THROUGH A PUDDLE, THE ENGINE STALLS AND THE POWER STEERING GOES OUT. I WAS STUCK IN THE MIDDLE OF A BUSY INTERSECTION FOR 2-3 MINUTES UNTIL I WAS ABLE TO RESTART THE CAR. *KB
Engine and engine cooling, Oct 7, 2011
BOLTS IN EXHAUST MANIFOLD ARE TOO SMALL CAUSING THE BOLTS TO BREAKOFF AND CREATING A LOUD TICKING NOISE IN ENGINE MOTOR. *TR
Engine and engine cooling, Sep 28, 2011
I HAVE A DODGE 2004 DURANGO. MY CHILDREN AND I WERE HEADING TO THE DRS WHEN WE WERE DRIVING ABOUT 40 MILES AND HOUR THROUGH AN INTERSECTION AND ALL OF A SUDDEN WE HEARD THIS LOUD NOISE. I THOUGHT I HIT SOMETHING SO I PULLED OVER. COME TO FIND OUT, I BLEW A HOLE IN MY ENGINE. NOT LIGHTS, NO WARNING! I HAVE GOTTEN ESTIMATES WHICH EQUAL BETWEEN $5,500 - $6,000 TO REPLACE THE ENGINE. I HAVE BEEN DOING SOME INVESTIGATIVE WORK AND COME TO FIND OUT, THIS IS A MAJOR PROBLEM IN THE DODGE DURANGO THAT IS NOT BEING ADDRESSED BY THE MANUFACTURER. I FIND MY STORY TO BE THE SAME THAT SO MANY HAVE EXPERIENCED. I TOO HAD MY ENGINE CUT OUT WHILE I WAS DRIVING ANYWHERE FROM 25 MILES AND HOUR TO 60 MILES AND HOUR WITH NO WARNING. MANY TIMES WHILE I WAS TURNING LOSING MY POWER STEERING. THIS IS A MAJOR SAFETY ISSUE NOT TO MENTION NOW A MAJOR ECONOMIC ISSUE. I DO NOT HAVE THE MONEY TO REPAIR THIS WITHOUT GOING IN DEBT. I NEED THE ASSISTANCE NHTSA WITH THIS SITUATION. PLEASE HELP ME & MY FAMILY! *TT
Engine and engine cooling, Sep 28, 2011
ON SEPTEMBER 12, 2011, I WAS DRIVING MY 2004 DODGE DURANGO (71,300MI 5.7L HEMI) WHEN THE ENGINE FAILED. I HAD PULLED ONTO THE STREET AND WAS ACCELERATING TO 45MPH. I WAS UP TO APPROXIMATELY 35MPH WHEN I HEARD A VERY LOUD POP, MORE LIKE AN EXPLOSION, FOLLOWED BY VERY LOUD ''SLAPPING'' NOISES COMING FROM THE ENGINE AREA. IT SOUNDED LIKE A TIRE BURST, FOLLOWED BY DRIVING ON A DEAD FLAT TIRE. THE CAR WAS SLOWING VERY QUICKLY, AND IT HAD NO POWER. WITHIN SECONDS I REALIZED IT WAS A MAJOR ENGINE OR TRANSMISSION PROBLEM, AND I WAS GOING TO BE STOPPED IN THE MIDDLE OF THE ROAD. BEFORE SO, I WAS ABLE TO SHIFT INTO NEUTRAL AND COAST OFF TO THE SIDE. I DO NOT BELIEVE THAT MY WIFE OR DAUGHTER WOULD HAVE BEEN ABLE TO DO THE SAME. THEY WOULD HAVE STOPPED WITHIN SECONDS IN THE MIDDLE OF THIS VERY BUSY ROAD. THE LOUD SLAPPING NOISES STOPPED ONCE THE CAR WAS IN NEUTRAL. I WAS ABLE TO PUT THE CAR INTO PARK AND VISUALLY CHECK AROUND. I SAW NOTHING OTHER THAN A SMALL TRAIL OF OIL BEHIND THE CAR, A SMALL PUDDLE UNDER THE DRIVER''S SIDE OF THE ENGINE, AND A LARGE AMOUNT OF OIL ON THE UNDERSIDE AND ON THE SIDE OF THE ENGINE ON THE DRIVER''S SIDE. I HAVE MUCH MORE DETAILS TO THIS STORY, PLEASE REQUEST IF NEEDED, BUT THE DODGE DEALER TOLD ME I HAD THROWN A ROD, WITHOUT EVEN LOOKING INSIDE THE ENGINE. NO HELP FROM THE DEALER OR CHRYSLER, EVEN THOUGH THIS IS A HEMI (SUPPOSED QUALITY) AND THE WARRANTY ONLY EXPIRED 1300 MILES AGO. *TR