2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Electrical system, Oct 25, 2010
2004 DODGE DURANGO SLT 5.7 LITRE. 85K MIKLES AFTER DRIVING ON HIGHWAY FOR AT LEAST 2-3 HOURS, CHECK ENGINE AND ELECTRONIC THROTLLE CONTROL WARNING LIGHTS COME ONE. HAPPENS EVERYTIME ON THE HIGHWAY AFTER 2-3 HOURS. TURN OFF CAR, WAIT 2 MINUTES, AND IT STARTS UP AND ONLY CHECK ENGINE LIGHT STAYS ON UNTIL IT RECYCLES. NOW, THE OIL LIGHT COMES ON AND THE CAR SHUTS OFF IN THE MIDDLE OF THE ROAD. AFTER WAITING 2 OR 3 MINUTES AND STARTING, TI IS FINE. MECHANIC SAYS DODGE NEEDS TO REPLACE ECM / ECU. I SEE A LOT OF ISSUE WITH THIS CAR STALLING IN THE MIDDLE OF THE ROAD. THIS IS A DANGEROUS ISSUE THAT CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR. *TR
Engine and engine cooling, Oct 24, 2010
2005 DODGE DURANGO STALLED AT 60 MPH IN INTERSTATE TRAFFIC, OIL LIGHT CAME ON. HAD TO COAST WITH STEERING WHEEL LOCKED ACROSS TWO LANES OF TRAFFIC TO ARRIVE AT SHOULDER. VEHICLE WAS TOWED, WOULD NOT RESTART IMMEDIATELY. DAYS LATER VEHICLE RESTARTED BUT STALLED AGAIN LESS THAN ONE MILE FROM REPAIR SHOP WHILE MAKING U-TURN. CAR LEFT WITH MECHANIC, A SERIES OF THINGS HAVE BEEN ATTEMPTED TO REPAIR.. ANOTHER OIL CHANGE, BATTERY SERVICE, ALTERNATOR SERVICE, OIL PUMP REPAIR, ONLY REMAINING OPTIONS, FUEL PUMP OR. REBUILT ENGINE. NOT WILLING TO PAY FOR ENGINE REPAIR, ESPECIALLY ON A DEFECTIVE WELL DOCUMENTED PART. *TR
Engine and engine cooling, Oct 12, 2010
I PURCHASED THE VEHICLE ON 8/27/2010. ON 9/4/2010 WHILE DRIVING ON THE HIGHWAY AT 70MPH, THE CAR MADE A JERKING MOVEMENT THEN STALLED. I LOOKED OUT OF THE REARVIEW MIRROR, AND THERE WAS SMOKE COMING FROM THE EXHAUST. I WAS UNABLE TO STOP DUE TO THE POWER BRAKES GOING OUT AND ROLLED INTO A DITCH. I IMMEDIATELY CALLED THE CAR DEALERSHIP. THE CAR DEALERSHIP TOLD ME TO HAVE IT TOWED THERE AND THEY WOULD DIAGNOSE THE PROBLEM. TWO WEEKS LATER THE DEALERSHIP STATED THAT THE ENGINE WAS OVERHEATED AND STALLED. THERE WAS NO INDICATION WHILE DRIVING THE CAR AFTER ONE WEEK OF PURCHASE THAT THE ENGINE WAS OVERHEATED. THE CAR DEALERSHIP REFUSED TO PAY FOR ANY REPAIRS STATING THAT IT WAS DUE TO MY NEGLECT. THE CAR DEALERSHIP REPAIRED THE ENGINE THROUGH THEIR OWN MECHANICS AND I WAS FORCED TO PAY $4200 FOR A USED ENGINE. I EXPLAINED TO THE DEALERSHIP, WHILE DOING SOME RESEARCH THAT THIS IS A COMMON PROBLEM WITH THE DODGE 5.7: HEMI ENGINE AND THAT MANY FORMAL COMPLAINTS WERE MADE. ALTHOUGH THE CAR WAS UNDER A 30 DAY WARRANTY, THE DEALERSHIP WOULD NOT PAY FOR THE COST OF THE REPAIRS. *TR
Engine and engine cooling, Oct 11, 2010
2004 DURANGO 92,000 MILES. PROPERLY MAINTAIN. NO ISSUES. ONE MORNING STARTED MAKING IN CLANKING NOISE FROM THE ENGINE NEAR THE OILPAN. ROD BEARING BROKE. REPLACE ENGINE COST $7000. *TR
Fuel system, Gasoline, Oct 7, 2010
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE FUELING THE VEHICLE, GASOLINE WOULD SPILL OUT OF THE TANK. THE FAILURE OCCURRED EVERYTIME THE VEHICLE WAS FUELED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 97,000.
Electrical system, Oct 4, 2010
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SPORADICALLY, THE VEHICLE WOULD RESTART ITSELF WHILE COASTING. THE CONTACT STATED THAT ON ONE OCCASION, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY, CAUSING THE CONTACT TO SLIGHTLY LOSE CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE CAM SENSOR REPLACED YET IT DID NOT REMEDY THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THE FAILURE WAS A SERIOUS SAFETY ISSUE THAT THE MANUFACTURER NEEDED TO INVESTIGATE FURTHER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 123,000.
Electrical system, Sep 29, 2010, fire
2004 DODGE DURANGO. CONSUMER STATES PROBLEMS WITH INTERIOR LIGHTS NOT TURNING OFF.*TGW THE CONSUMER NOTICED THE INTERIOR OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND PUT THE FIRE OUT. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED REGARDING THE INSTRUMENT PANEL WHICH COULD CATCH FIRE. SHE THEN CONTACTED CHRYSLER AND THEY INFORMED HER THAT WHAT SHE DESCRIBED SOUNDED LIKE THE PREVIOUS RECALL. AFTER AN INVESTIGATION WAS DONE, THE CONSUMER RECEIVED A LETTER FROM CHRYSLER STATING THEY WERE DENYING HER CLAIM DUE TO FAILURE TO HAVE THE RECALL WORK PERFORMED. THE CONSUMER STATED SHE NEVER RECEIVED ANY RECALL NOTICES IN THE MAIL. THE INSURANCE COMPANY DECLARED THE VEHICLE A TOTAL LOSS. *JB
Electrical system, Sep 29, 2010, fire
WHILE DRIVING MY 2004 DODGE DURANGO THE SPEEDOMETER FUNCTIONED ERRATICALLY AND THE INTERIOR LIGHTS WOULD NOT GO OUT. I PULLED OFF TO THE SIDE OF THE ROAD, TURNED VEHICLE OFF, RESTARTED AND NO CHANGE. CONTINUED DRIVING HOME WHEN SMOKE STARTED COMING OUT FROM UNDER THE DASHBOARD ON DRIVER'S SIDE ONLY, AND THE VENTS ON DRIVER'S SIDE. IMMEDIATELY TURNED VEHICLE OFF IN THE MIDDLE OF THE ROAD-RAN TO A HOME. HE GRABBED FIRE EXTINGUISHER-NO FLAMES UNDER THE HOOD - HE DISCONNECTED BATTERY. TOWED TO GARAGE, INFORMED DODGE HAD RECALL FOR DASHBOARD FIRES, TOWED TO DEALER WHO TOLD ME DEFECT WAS IN THE CLUSTER, THAT WAS NOT PART OF THE RECALL AND NO WIRES IN THE CLUSTER WERE MELTED TOGETHER, THEREFORE IT WAS NOT A FIRE. I CALLED DODGE HEADQUARTERS, RECEIVED A CALL ON THIS DATE FROM "STACEY" STATING THEY HAD INVESTIGATED WHICH WAS TO CALL THE DEALERSHIP AND HAVE IT REVIEWED BY THEIR LEGAL TEAM AND THIS DID NOT FALL UNDER THE RECALL. *TR
Other or unspecified, Sep 29, 2010
DODGE DURANGO. *TR
Engine and engine cooling, Electrical system, Sep 27, 2010
PURCHASED NEW 2004 DURANGO LIMITED 5.7 HEMI: AFTER 3 1/2 YEARS AND THE WARRANTY EXPIRATION, WHEN DRIVING IN CITY TRAFFIC OR HIGHWAY AND IT STARTS RAINING THE ENGINE STARTS TO HESITATE VIOLENTLY, TO THE POINT IT WILL STOP. THIS OCCURS IF THE SUV IS PARKED IN THE RAIN AND THE ENGINE IS STARTED. I HAVE TO WAIT FOR A FEW MINUTES THEN THE ENGINE WILL START, BUT HAVE ANOTHER HEART ATTACK AS I DRIVE DOWN THE ROAD.. I HAVE HAD FUSE PANEL, ENGINE WIRING, ECM CHECKED AND NO ONE CAN FIND ANY PROBLEMS? THE ENGINE RECENTLY STARTED MISSING AND MY SCANNER SHOWED P0308 : I REMOVED THE SPARK PLUG, CHECKED THE COIL,WIRING,INJECTOR,SPARK PLUG ..ALL OK AND ERASED THE CODE: THE ENGINE HAS ABOUT 79,000 MILES ON IT AND IS PROPERLY MAINTAINED AND GARAGED AT NIGHT.. A STALLING ENGINE IN INCLEMENT WEATHER IS A VERY VERY DANGEROUS THING THAT DODGE/CHRYSLER SEEMS TO BE IGNORING..THE FACT IS EVIDENT THAT THERE ARE HUNDREDS OF DODGE CUSTOMERS WITH THE SAME DANGEROUS PROBLEM I FEEL WE SHOULD NOT BE PARTNERS TO DODGE/CHRYSLER'S DEFECTIVE DANGEROUS VEHICLES AND INTERVENTION BY OUR FEDERAL GOVERNMENT BASED ON THE NUMBER OF COMPLAINTS SHOULD BE IMPLEMENTED IMMEDIATELY. *TR
Engine and engine cooling, Electrical system, Sep 25, 2010
ON A 2004 DODGE DURANGO, WHEN ACCELERATING, THE CAR BASICALLY DIES AND GETS NO POWER. THE LIGHTNING BOLT LIGHT COME ON. THIS IS HAPPENING DURING ACCELERATION ON THE HIGHWAY CAUSING A HUGE HAZARD AND IS NOW A SAFETY CONCERN. *TR
Engine and engine cooling, Sep 7, 2010
I OWN A 2004 DODGE DURANGO SLT 5.7 HEMI, UNDER HEAVY RAIN, ENGINES STARTS TO MISFIRE. IT HAS BEEN OVER 2YRS WITH THIS ISSUE. THIS HAPPENS ONLY UNDER HEAVY RAIN. WATER IS APPARENTLY TOUCHING A COIL OR CABLE WHICH MAKES THE CAR SHAKE AS IF IT WANTS TO CUT OFF, IF UNDER EXTREME RAIN ENGINE LIGHT TURNS OFF. IT IS HORRIBLE. I HAVE NOT FOUND A REMEDY FOR THIS AND I FIND NO RECALL AS YET. I HAVE TAKEN TO THE DEALER AND COMPLAINED BUT THEY CANNOT FIND ANYTHING. WHEN I DID A TUNE UP FEB 2010 AT THE DEALER, MECHANIC MENTIONED THAT HE FOUND THE COIL MOIST, WHICH WAS ODD. BUT THIS IS A PROBLEM AS I CANNOT DRIVE THE CAR UNDER HEAVY RAIN CONDITIONS. IM AFRAID OF GETTING STUCK IN THE RAIN OR ENGINE GOING BAD IF I DON'T FIX THIS. *TR
Engine and engine cooling, Aug 18, 2010
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 65 MPH WHEN THE OIL WARNING LIGHT ILLUMINATED AND THERE WAS AN UNUSUAL TICKING COMING FROM THE VEHICLE. THE VEHICLE THEN STALLED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE WHERE IT WAS EXAMINED BY AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT THERE WAS A THICK LAYER OF BURNED OIL SLUDGE ON THE ENGINE VALVE COVERS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Electrical system, Aug 16, 2010
2004 DURANGO SHUTS OFF WHILE DRIVING. BRAKE LIGHT AND ABS LIGHT UP THEN THE ENTIRE ELECTRICAL SYSTEM GOES DEAD INCLUDING POWER STEERING, BRAKES, LIGHTS, ETC. *TR
Steering, Suspension, Aug 12, 2010
THE FAMILY & I WERE TRAVELING BACK FROM NJ TO FL. WE STOPPED FOR GAS & RESTROOMS. AS WE WERE PULLING OUT TO GET BACK TO HEAD BACK ONTO THE ROAD THE TRUCK WOULD NOT STEER IN THE RIGHT DIRECTION. WE GOT OUT & NOTICED THE TIRE WAS NO LONGER CONNECTED TO THE STEERING ROD. LUCKILY THERE WAS A DODGE DEALERSHIP RIGHT DOWN THE ROAD. WE HAD TO WAIT UNTIL MORNING TO GET IT TOWED TO THE DEALERSHIP. SO WE HAD TO GET IT MOVED INTO A PARKING SPACE AT THE CONVENIENCE STORE & STAY IN A MOTEL FOR 2DAYS UNTIL THE TRUCK WAS DONE. IT TOOK TWO DAYS BECAUSE THE PART NEEDED TO BE ORDERED. THE STAFF AT THE DODGE DEALERSHIP MADE US AWARE THAT THIS PROBLEM WAS COMMON IN DODGE DURANGOS. *TR
Air bags, Jul 26, 2010, crash
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT 70 MPH, THE DRIVER'S SIDE AIR BAG INDEPENDENTLY DEPLOYED. THE CONTACT WAS UNABLE TO SEE THE ROAD DUE TO THE AIR BAG BLOCKING HER LINE OF VISION. THE VEHICLE PROCEEDED ACROSS THE MEDIAN WHERE A SEMI-TRUCK CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT SUSTAINED SEVERE INJURIES, AS WELL AS TWO OTHER PASSENGERS. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED FROM THE SCENE BY THE CONTACT'S INSURANCE COMPANY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER ADVISED THEY WERE NOT LIABLE FOR THE AIR BAG INDEPENDENTLY DEPLOYING BECAUSE IT WAS CAUSED BY AN UNDERCARRIAGE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 110,000.
Engine and engine cooling, Jul 20, 2010
ENGINE FAILURE AT 70 MPH - NO WARNING, NO PRIOR ENGINE PROBLEMS. ROD GOES THROUGH SIDE OF BLOCK. 5.7 HEMI. *TR
Engine and engine cooling, Jul 13, 2010
WE HAVE EXPERIENCED OUR 2004 DODGE DURANGO STALLING AT LOW SPEEDS WHILE IN THE PROCESS OF TURNING THE STEERING WHEEL. THE DEALER HAS SAID THEY COULD NOT FIND ANYTHING. I HAVE SEEN AN INVESTIGATION ON YOUR SITE WITH THE SAME PROBLEM FOR A 2005 MODEL. THIS ISSUE IS BECOMING MORE FREQUENT AND IT IS SCARY WHEN IT HAPPENS. THIS HAS OCCURRED 5 TIMES IN THE PAST 6 MONTHS THE MOST RECENT EVENT WAS MONDAY JULY 12, 2010. *TR
Engine and engine cooling, Jun 29, 2010, fire
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED THE CONTACT STATED THAT IT SEEMED LIKE THE VEHICLE HAD A FLAT TIRE SO IT WAS PULLED OVER. UPON EXAMINING THE VEHICLE THERE WAS NO FLAT TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED A ROD IN THE ENGINE WAS BROKEN AND IT PUNCTURED THE TRANSMISSSION,WHICH CAUSED A FIRE. THE VEHICLE WAS NOT SERVICED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
Visibility, Jun 22, 2010
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, ALL OF THE SERVICE LIGHTS ILLUMINATED ON THE DASHBOARD AND THE ODOMETER AND SPEEDOMETER FAILED COMPLETELY. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE FAILURE PERSISTED. SUDDENLY, THE SEAT BELT WARNING CHIME ACTIVATED AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED WATER HAD LEAKED INTO THE JUNCTION BOX FROM THE SUNROOF CAUSING THE FAILURE. THE DEALER FLUSHED AN UNKNOWN TUBE AND ADVISED REPLACING THE JUNCTION BOX. THE CONTACT DECLINED. THE FAILURE AND CURRENT MILEAGES WERE 64,000.
Engine and engine cooling, Jun 19, 2010
THE PISTON BROKE AND BLOCK THE ENGINE AND CAUSED THE ENGINE TO SEIZED. I GOT A 2004 HEMI LIMITED DODGE DURANGO. *TR
Electrical system, Jun 16, 2010
INCIDENT OCCURRED ON A HOT, HUMID DAY WHILE TRAVELING DOWN THE INTERSTATE AT 70 MPH. WITHOUT ANY PREVIOUS WARNING, THE A/C, BLOWING AT FULL CAPACITY, JUST STOPPED; THERE WAS NO SOUND FROM THE A/C MOTOR NOR WAS THERE A BURNING ODOR. APPROXIMATELY 10 MINUTES LATER, I TURNED THE A/C BACK ON TO FIND IT WAS BLOWING EXTREMELY COLD AIR ON THE LOW SETTING. I MADE SEVERAL STOPS AND EVERYTIME THE A/C WOULD WORK; HOWEVER, THE LAST STOP AND START I MADE THE A/C DID NOT WORK. THE SMALL TOWN OF NATCHITOCHES, LA DOES NOT HAVE A DODGE DEALERSHIP ANYMORE; THEREFORE, I TOOK MY VEHICLE TO AN INDEPENDENT REPUTABLE AUTO SHOP IN THIS SMALL TOWN. THE MECHANIC AND OWNER OF THE SHOP SAID THAT HE HAS REPLACED ABOUT 3 OR 4 MELTED BLOWER MOTOR RESISTORS. IS THIS A COMMON PROBLEM OR IS IT A DEFECT THAT NEEDS TO BE ADDRESSED? IT SEEMS AS THOUGH IF SOMETHING IS MELTING THAT A FIRE COULD START AND CAUSE SEVERE DAMAGE TO THE VEHICLE OR WORSE, DEATH TO THOSE IN THE VEHICLE. *TR
Engine and engine cooling, Jun 2, 2010
2004 DODGE DURANGO 5.7 L HEMI PURCHASED IN 03/05 W/34 MILES ON ODOMETER. PROBLEM STARTED WITH ALL DASH LIGHTS ILLUMINATING AND RPM/SPEED INDICATORS BRIEFLY REDLINING; POWER LOSS FOLLOWED BY TEMP INABILITY TO START. LAST INCIDENT TOWED TO MECHANIC WHO SAID ENGINE HAD SEIZED & THAT DODGE HAS A PROBLEM W/THIS TYPE OF ENGINE. ENGINE COMPLETELY LOCKED & NEEDS TO BE REPLACED. ALL RECOMMENDED MAINTENANCE PERFORMED PRIOR TO FAILURE INCL'G OIL CHANGES EVERY 3K MILES. CHECKED EDMUNDS.COM BLOGS & NUMEROUS COMPLAINTS OF EXACT SAME PROBLEM PLUS OVER 500 COMPLAINTS TO ODI. OUT OF WARRANTY SO CHRYSLER REFUSES TO ACKNOWLEDGE A PROBLEM. PREVIOUS OCCURRENCE ON HIGHWAY AT SPEEDS >65 MPH WHICH CAUSED LOSS OF POWER STEERING BUT WAS ABLE TO NAVIGATE TO ROADSIDE WITHOUT INCIDENT. *TR
Engine and engine cooling, May 23, 2010
2004 DODGE DURANGO 5.7 HEMI DIES WHEN COMING TO A STOP OR IN REVERSE HAPPENING SEVERAL TIMES A DAY FOR PAST EIGHT MONTHS. DEALER DID A REFLASH BUT IT DID NOT FIX IT. *TR
Electrical system, May 6, 2010, fire
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED ALL INTERIOR LIGHTS WERE ILLUMINATED. THE CONTACT THEN STARTED THE VEHICLE AND THE DASHBOARD CAUGHT ON FIRE. THE CONTACT CONFIRMED THE FAILURE HAD OCCURRED ON FOUR DIFFERENT OCCASIONS. ON THE FOURTH INCIDENT, THE ENGINE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALER ALL FOUR TIMES IN REGARDS TO THE FAILURE. THE DEALER REPLACED THE DASHBOARD CLUSTER ON EACH OCCASION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 109,000.