2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Engine and engine cooling, Apr 30, 2010
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE ENGINE WAS REPLACED. A YEAR AFTER THE FAILURE OCCURRED, THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE CURRENT MILEAGE WAS APPROXIMATELY 73,000. UPDATED 06/29/10 *BF THE CONSUMER STATED THE SECOND ENGINE FAILED AT 73,000 MILES. THE #1 CYLINDER WAS FOUND IN THE OIL PAN IN PIECES. THE DEALER STATED A FOREIGN OBJECT MAY HAVE BEEN IN THE CYLINDER HEAD, BUT COULD NOT FIND POSITIVE PROOF. UPDATED 07/16/10.*JB
Suspension, Apr 28, 2010
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO ACCELERATE AND SPUN AROUND IN THE OPPOSITE DIRECTION WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. THE VEHICLE ALSO MADE A NOISE WHICH CAME FROM THE TIRE AREA AND WAS DIFFICULT AT TIMES TO SHIFT INTO GEAR AND THE GEARS LOCKED UP. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC WHO STATED THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 84,780.
Engine and engine cooling, Apr 22, 2010
SUV WOULD STALL WHILE DRIVING THEN START BACK UP. HEARD A TICKING NOISE WHEN TURNED KEY OVER, THEN HEARD A LOUD NOISE AND LOUDER TICKING THEN ENGINE GAVE OUT. LOOKED UNDER SUV AND THERE WAS OIL AND PIECES OF THE METAL ON THE GROUND. TOWED IT TO A SHOP AND WAS TOLD ENGINE FAILED DUE TO INTERNAL ENGINE FAILURE MOST LIKELY DUE TO PISTON. MECHANIC SHOWED ME A HOLE IN THE ENGINE BLOCK. 2004 DODGE DURANGO WITH APPRX. 86,000 MILES. ALSO TOLD THAT WHATEVER HAPPENED WITH THE ENGINE DESTROYED THE STARTER AS WELL. REPLACED BOTH THE ENGINE AND THE STARTER. *TR
Engine and engine cooling, Apr 14, 2010
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE TRAVELING AT SPEEDS OF 35 MPH, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER ADVISED THE CAM AND CRANK SENSORS WOULD NEED TO BE REPLACED. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE CURRENT MILEAGE WAS 49,800 AND THE FAILURE MILEAGE WAS 49700. UPDATED 05/18/2010. *LJ
Electrical system, Apr 13, 2010, fire
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR THE REPAIR BUT UPON ARRIVAL, THE CONTACT WAS INFORMED THAT THE PART NEEDED TO BE ORDERED; SHE WAS TOLD THAT IT WAS SAFE TO DRIVE THE VEHICLE HOME. WHILE DRIVING HOME, THE CONTACT NOTICED SMOKE EMITTING FROM THE INSTRUMENT PANEL AND THE VEHICLE SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE; A REPORT WAS FILED. THE VEHICLE WAS TOTALED AND THE INSURANCE COMPANY PLANNED TO INVESTIGATE. THE CONTACT CALLED THE MANUFACTURER WHO ALSO STATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 107,154.
Engine and engine cooling, Electrical system, Apr 12, 2010
2004 DODGE DURANGO 4X4 W/5.7 HEMI ENGINE. CATASTROPHIC ENGINE FAILURE: ALL SERVICE PERFORMED AS PER MANUFACTURERS SPECIFICATIONS AT AN AUTHORIZED DODGE DEALER. TURNED THE IGNITION TO START THE TRUCK AND HEARD A LOUD NOISE. AFTERWARD, THE IGNITION WOULD NOT TURN OVER AND THE VEHICLE MADE A TICKING SOUND. HAD THE TRUCK TOWED TO THE DEALER THINKING IT MAY BE A FAILED BATTERY. AFTER REPLACING THE BATTERY (THE SERVICE TECHNICIAN ALSO SUSPECTED A BATTERY) THE CAR FAILED TO HOLD A CHARGE. UPON FURTHER INSPECTION ON THE RACK THE MECHANIC IDENTIFIED A SIGNIFICANT HOLE IN THE ENGINE BLOCK AND A SIGNIFICANT CRACK IN THE TRANSMISSION TO ENGINE INTERFACE. THE MECHANIC DEDUCED THAT AS AN ENGINE COMPONENT BLEW, THE FORCE OF WHICH SHORTED THE BATTERY, THE STARTER AND CRACKED THE TRANSMISSION INTERFACE. AFTER REMOVING THE BATTERY, THE TERMINAL TO THE NEGATIVE GROUND WAS DISLODGED, THE BATTERY WAS BULGING AT THE SIDES, AND THE ENGINE IS DEAD. CHRYSLER MOTOR COMPANY SAYS THEY HAVE NO PRIOR KNOWLEDGE OF ANY PROBLEMS WITH HEMI ENGINES, AND GIVEN THE CAR IS OUT OF WARRANTY..SORRY NOTHING THEY CAN DO. THIS IS A PROBLEM THAT EXISTS AND IS DOCUMENTED ON NHTSA AND OTHER PUBLIC FORUMS. THE OPTION PRESENTED BY CHRYSLER IS $5500 PLUS LABOR FOR A RE-MANUFACTURED ENGINE. ESTIMATED LABOR IS $1900. THE DEALER DOESN'T GET MUCH OF A BREAK FROM CHRYSLER FOR THIS ENGINE, BUT GETS ALL THE HASSLE FOR THE SHODDY WORK THE COMPANY SELLS. THIS IS A HEAVY DUTY TRUCK, AN ENGINE SHOULD NOT DIE AT 125,000 MILES. *TR
Electrical system, Interior lighting, Apr 9, 2010
I OWN A 2004 DODGE DURANGO THAT HAS A SAFETY RECALL ON IT IN 2007-2008 FOR A POTENTIAL FIRE IN THE CLUSTER PANEL. I EXPERIENCED A PROBLEM WITH THE INTERIOR LIGHTS AND HATCH LIGHT NOT GOING AND BROUGHT IT TO A DODGE DEALER TO HAVE IT LOOKED AT. THE SERVICE MGR TOLD ME THAT IT WAS THE CLUSTER PANEL (WHICH WAS THE RECALL ON THIS VEHICLE) THAT HAD TO BE DONE AGAIN. NOW CHRYSLER NO LONGER HAS THE PART AND DUE THE POTENTIAL FIRE HAZARD THE VEHICLE CAN NOT BE DRIVEN (ALL STATED IN THE EARLIER G07 SAFETY RECALL. I HAVE PUT 10 PHONE CALLS INTO THE DODGE CUST SERVICE LINE AND HAVE HEARD NO RESPONSE FROM THEM. PLEASE LET ME KNOW IF YOU CAN BE OF ANY HELP OR PERHAPS DIRECT ME TO SOMEONE WHO CAN. I HAVE 2 SMALL CHILDREN AND THIS IS MY ONLY MEANS OF TRANSPORTATION. THANK YOU *TR
Engine and engine cooling, Electrical system, Mar 4, 2010
MY 2004 DODGE DURANGO (5.7 L) SHUT OFF WHILE MY HUSBAND WAS DRIVING IT. WE WERE MAKING A LEFT HAND TURN INTO A PARKING LOT AND THE TRUCK SHUT OFF. HE BARELY MISSED HITTING ANOTHER CAR BECAUSE THE STEERING AND THE BRAKES WENT OUT. IT TOOK 4 TRIES TO GET THE TRUCK STARTED BACK UP. THIS HAS HAPPENED TO ME 2 OTHERS TIMES WHEN I WAS SITTING AT A RED LIGHT, THANKFULLY I WAS NOT DRIVING. THE TRUCK ALSO STALLS OUT EVERYTIME THERE IS A HEAVY RAIN. THE CHECK ENGINE LIGHT HAS NOT COME ON SO EVERY DEALERSHIP I'VE SPOKEN TO SAYS THAT THERE IS NOTHING THAT CAN BE DONE ABOUT IT, BUT THEY ARE AWARE THERE IS A PROBLEM. I USE THIS TRUCK TO DRIVE MY CHILDREN EVERYWHERE AND I DO NOT UNDERSTAND HOW THIS PROBLEM HAS NOT BEEN ADDRESSED. *TR
Engine and engine cooling, Feb 28, 2010
2004 DODGE DURANGO 5.7 STALLING AT LOW SPEEDS AT INTERSECTIONS. STARTS UP RIGHT AWAY BUT CAUSES A SAFETY HAZARD WHEN STUCK IN THE MIDDLE OF THE ROAD WITH TRAFFIC COMING. HAPPENED 1 TIME ABOUT A MONTH AFTER I PURCHASED THE VEHICLE IN 2007. HAS HAPPENED 4 TIMES IN THE LAST MONTH. *TR
Vehicle speed control, Feb 26, 2010
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS IF IT WAS LOSING POWER BUT AS THE VEHICLE CAME TO A COMPLETE STOP IT WOULD CUT OFF. SHE WAS ABLE TO RESTART IT IMMEDIATELY. THE THROTTLE SENSOR WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A LOCAL MECHANIC CALLED THE DEALER AND ADVISED THEM OF THE FAILURE AND WHAT NEEDED TO BE REPAIRED; HOWEVER, THEY WERE UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS ALSO CALLED AND CONFIRMED THAT THERE WERE NO WARRANTIES OR RECALLS. THE FAILURE MILEAGE WAS 78,000. UPDATED 11/16/10. *LJ
Electrical system, Feb 14, 2010
WHILE DRIVING 2004 DODGE DURANGO HEMI, HESITATES, HAS DIED A COUPLE OF TIMES. CAN'T STEER WHEN DIES. I HAVE BEEN READING ABOUT DODGE DURANGOS. THERE HAS BEEN THOUSANDS AND THOUSANDS OF THESE COMPLAINTS AND NOTHING HAS BEEN DONE ABOUT IT. THIS IS A VERY DANGEROUS SITUATION, ESPECIALLY WHEN YOU CAN'T CONTROL THE VEHICLE WHEN IT DIES, WHILE DRIVING. WE HAVE NOT DONE ANYTHING TO CORRECT THE SITUATION, BECAUSE NO CODE COMES UP TO TELL US WHAT IS WRONG. *TR
Engine and engine cooling, Vehicle speed control, Feb 11, 2010
WHEN DRIVING AT LOW SPEEDS IT STALLS. I AM ABLE TO RESTART IT BUT IT IS NOT ALWAYS EASY TO TELL WHEN IT HAS STALLED, BECAUSE ALL ELECTRICAL THINGS STILL WORK RADIO, LIGHTS, ETC. STEERING WHEEL DOES LOCK THOUGH AND IT TAKES ALMOST A MINUTE TO GET IT INTO NEUTRAL AND START IT AGAIN. ALSO WHILE DRIVING AS YOU PRESS THE GAS PEDAL IT ACTS AS THOUGH IT IS GOING TO DIE AND THEN LUNGES FORWARD. I HAVE NOT YET CORRECTED EITHER OF THESE ISSUES. *TR
Power train, Feb 4, 2010
HAVE HAD ONGOING PROBLEM WITH THE ENGINE CUTTING OUT FOR LAST 18 MONTHS. REPLACED PLUGS AND WIRES. PROBLEM STILL PERSISTS. USUALLY OCCURS WHILE NOT GIVING GAS. OCCURRED ONCE WILL TURNING INTO A PARKING LOT. POWER STEERING WENT OUT AND VEHICLE MANEUVERED INTO ONCOMING LANE RIGHT OF WAY. NO COLLISION OCCURRED. *TR
Service brakes, Hydraulic, Air bags, Vehicle speed control, Electronic stability control (ESC), Traction control system, Feb 2, 2010
WITHIN ONE YEAR OF PURCHASING THE VEHICLE, ENGINE CLUSTER LIGHTS STARTED COMING ON. AIR BAG WARNING, ABS, TRACTION CONTROL, CHECK ENGINE AND BRAKE WARNING LIGHTS AS WELL AS THE SPEEDOMETER FAILING TO WORK. WE HAVE HAD THE VEHICLE IN OVER 12 TIMES IN THE PAST 5 YEARS FOR THIS RECURRING PROBLEM. THE VEHICLE IS NOW OUT OF WARRANTY BUT THE PROBLEM IS STILL HAPPENING. I HAVE BEEN TOLD BY A NON CHRYSLER MECHANIC THAT THE HARNESS THAT GOES TO THE ABS MODULE HAS A CONNECTOR NEAR THE WHEEL WELL. THE DEALERSHIP HAS TRIED ON MANY OCCASIONS TO SEAL THIS CONNECTOR. I UNDERSTAND LATER MODELS HAVE A CORRECTED HARNESS. THE MECHANIC TOLD ME THE CONNECTOR WAS REPAIRED PREVIOUSLY BY SPLICING THE WIRES OF THE HARNESS NEAR THE CONNECTOR. THIS WAS NOT A FACTORY AUTHORIZED REPAIR. THE CONNECTOR AND THE ABS MODULE ARE ONCE AGAIN FRIED AND MELTED. THE VEHICLE HAS NEVER HAD ABS, TRACTION CONTROL OR AIR BAGS WORKING FOR MORE THAN A MONTH AFTER EACH REPAIR ATTEMPT. SINCE THE WARRANTY EXPIRED ON THE VEHICLE, I HAVE HAD IT IN ONE TIME FOR A REPEATED ATTEMPT TO FIX IT. I HAD A BATTLE TRYING TO GET THE WORK DONE AS A WARRANTY ISSUE. THEY CHARGED ME OVER $300 TO TRACE THE PROBLEM WHICH IT HAD BEEN IN FOR 11 TIMES EARLIER. I AM THROUGH TRYING TO GET THIS DEALERSHIP TO REPAIR THE PROBLEM. MY WIFE IS CURRENTLY DRIVING A CAR WITHOUT ABS, TRACTION CONTROL OR AIR BAGS. *TR
Power train, Dec 30, 2009
MY 2004 DODGE DURANGO STALLS FREQUENTLY...ALMOST DAILY. I TOOK THE VEHICLE TO THE DEALER AFTER THE FIRST INCIDENT AND THE TECHNICIANS WERE STUMPED AND SEEMED UNAWARE OF THE ISSUE, WHICH I HAVE SINCE LEARNED IS NOT UNCOMMON. THE STALLS FREQUENTLY OCCUR AT PARKING LOT SPEEDS, BUT HAVE OCCURRED WHILE DOING 50 KM/HR AND WHILE UNDER POWER. THE HIGHER SPEED STALLS ARE A CONCERN AS THE STALL ALSO KILLS POWER BRAKING AND STEERING. TO RESTART THE VEHICLE, YOU HAVE TO PUT IT IN N AND TURN IGNITION. SO FAR, THAT HAS WORKED EACH TIME, BUT AT SPEED THIS CAN BE A LITTLE UNNERVING TO SAY THE LEAST. DODGE STATED THAT A EEC FLASH WAS AVAILABLE, BUT THAT IT DID NOT ADDRESS STALLING, ONLY SHIFTING ISSUES AND THEREFORE IT WAS NOT REQUIRED. DODGE HAS SO FAR INDICATED THERE IS NOTHING THAT CAN BE DONE. I AM DATING THE INFORMATION BELOW WITH THE MOST RECENT INCIDENT BECAUSE IT WAS THE FIRST TIME IT HAS OCCURRED AT HIGHER SPEED, BUT IT HAS BEEN STALLING WITHOUT WARNING AT LEAST ONCE A DAY FOR THE LAST 2 WEEKS. *TR
Engine and engine cooling, Dec 1, 2009
2004 DODGE DURANGO SLT WITH 5.7L HEMI ENGINE. ENGINE ONLY HAS 114,000 MILES AND HAS BEEN METICULOUSLY MAINTAINED. UPON STARTING THE CAR ON 11/20/2009 THE ENGINE SUDDENLY WITHOUT ANY PRIOR WARNING BROKE A ROD AND PUNCHED TWO HOLES IN MY OIL PAN. AFTER RESEARCHING THIS ON THE INTERNET AND CONTACTING DODGE THIS IS A COMMON PROBLEM WITH THE 2004 MODEL THAT WAS FIXED ON THE 2005 MODEL. CHRYSLER REFUSES TO REPAIR ANY DEFECTIVE ENGINES THAT ARE OUT OF WARRANTY EVEN THOUGHT THEY ADMIT TO THE ENGINE HAVING A PROBLEM. *TR
Child seat, Dec 1, 2009
TL* THE CONTACT OWNS A 2004 DODGE DURANGO, AND A 2009 EVENFLO CHILD RESTRAINT SEAT, MODEL NUMBER CA37538CN. HE HAS DIFFICULTY SECURING THE CHILD PROPERLY IN THE "CONVERTIBLE" CHILD RESTRAINT SEAT. THE HARNESS STRAPS FAIL TO EXTEND LONG ENOUGH TO BECOME LOCKED INTO THE BUCKLE. THE CHILD RESTRAINT SEAT WAS INSTALLED USING THE VEHICLE SAFETY BELT SYSTEM. THE RESTRAINT SEAT WAS REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 68,300.
Equipment, Nov 20, 2009
MY VEHICLE IS A 2004 DURANGO LIMITED AND I HAVE PROBLEMS WITH MY REMOTE TRANSMITTER THAT LOCKS/UNLOCKS THE DOORS AND SETS THE ALARM. THE REMOTE WORKS FOR A SHORT PERIOD OF TIME THEN I HAVE TO OPEN IT UP AND ADJUST THE BRACKETS THAT HOLD THE BATTERY AS IF IT'S LOOSE AND I WANT TO ENSURE CONTACT. THAT WORKED FOR SOME TIME ALONG WITH TAPPING IT UPSIDE DOWN SO THAT THE BATTERY WOULD TRANSMIT TO THE REMOTE (NOT SURE) BUT THIS IS NO LONGER WORKING. I HAVE TWO REMOTES AND ONLY ONE HAS WORKED AND I HAVE TRIED INSTALLING NEW BATTERIES IN BOTH WITH NO SUCCESS. SOMETIMES I HAVE TO OPEN THE CAR WITH THE KEY AND SETS OFF THE LOUD/OBNOXIOUS ALARM SYSTEM WHERE THE LIGHTS FLASH AND THE CAR HONKS UNTIL I TURN THE CAR ON AND IT STOPS. I NOW THINK THAT THE REMOTE TRANSMITTERS ARE DEFECTIVE AS I'VE ALWAYS HAD ISSUES WITH THEM LOCKING AND UNLOCKING WHENEVER THEY FEEL LIKE IT. *TR
Equipment, Nov 20, 2009
I HAVE A 2004 DURANGO LIMITED ED, AND THE LIGHTS ON THE STEREO SCREEN DIM AND THEN TURN OFF. THE POWER ON THE STEREO BECOMES FROZEN; IF THE RADIO IS ON WHEN STARTING THE CAR IT WILL STAY ON BUT IF IT WAS OFF, IT CANNOT BE POWERED ON. I AM ABLE TO MANIPULATE THE VOLUME VIA THE BUTTONS BEHIND THE STEERING WHEEL BUT ONLY THE AM/FM MODE WORKS AND NOT THE CD OR AUD/ALTERNATE MODE FOR MY IPOD. I'M NOT POSITIVE, BUT I BELIEVE THAT THE CONTROLS FOR THE HEATER/AC DO NOT WORK EITHER AND THE DIGITAL SCREEN IS OFF (HAS HAPPENED ABOUT 3 TIMES AND IS UNPREDICTABLE AND HAS BEEN MONTHS APART). AFTER I BOUGHT THE CAR (11/08), I NOTICED THAT THE BATTERY SHUT OFF B/C WHEN I GOT BACK INTO THE CAR AND STARTED IT, ALL OF MY RADIO STATIONS THAT WERE PROGRAMMED AND THE TIME WERE RESET. ALSO, WHEN THE STEREO "FREEZES" LIKE THIS, I CAN HEAR A LOAD ZOOMING/CLICKING SOUND FROM THE SPEAKERS ON TOP OF MUSIC WHEN PLAYING. *TR
Seat belts, Electrical system, Nov 19, 2009
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. IN SEPTEMBER 2009 SHE NOTICED SMOKE COMING FROM THE ELECTRICAL INSTRUMENT PANEL. A LOCAL MECHANIC STATED THAT THE FAILURE WAS CAUSED BY PLASTIC WITHIN THE CLUSTER PANEL. THE DEALER STATED THAT THE FAILURE WAS REPAIRED PER RECALL 07V092000 ELECTRICAL SYSTEM: INSTRUMENT PANEL; HOWEVER, WHEN THE VEHICLE WAS TOWED TO THE DEALER THEY FOUND THAT THE RECALL WAS NOT REPAIRED. AFTER THE DEALER REPAIRED THE INSTRUMENT CLUSTER THE HORN AND SEAT BELT FAILED TO OPERATE NORMALLY. THE DEALER STATED THAT FAILURE WAS NOT CAUSED BY THE RECALL REPAIR; THEREFORE, THEY ARE NOT RESPONSIBLE. THE FAILURE AND THE CURRENT MILEAGE WERE NOT AVAILABLE. UPDATED 12/30/09 *CN ALSO WHEN THE CONSUMER UNLOCKED THE VEHICLE MANUALLY, THE ALARM GOES OFF AND WILL NOT STOP. UPDATED 12/30/09
Engine and engine cooling, Nov 12, 2009
THIS MORNING WHILE TAKING MY KIDS TO SCHOOL, MY TRUCK CUT OUT IN THE MIDDLE OF A RIGHT HAND TURN. IT TOOK EVERYTHING I HAD TO STEER AWAY FROM ANOTHER VEHICLE WAITING TO TURN. AFTER I COASTED WITHIN 6 INCHES OF THE OTHER VEHICLE I PUT THE TRUCK IN NEUTRAL AND RESTARTED. IT STARTED FINE. I HAD MY 2 KIDS IN THE TRUCK AND WE CAME VERY CLOSE TO BEING IN AN ACCIDENT THIS MORNING. THIS HAPPENS OFTEN. I STARTED SEARCHING THE INTERNET THIS MORNING AND AM SHOCKED BY WHAT I FOUND. THIS HAS BEEN AN ISSUE IT SEEMS FOR ALOT OF PEOPLE. MY QUESTION IS , WHY HASN'T THIS ISSUE BEEN RESOLVED. I WOULD THINK IT WOULD BE CLOSE TO THE TOP OF THE LIST. CONSIDERING THIS VEHICLE SEEMS TO BE STALLING IN TRAFFIC. THAT'S NOT GOOD. IT IS AN ACCIDENT WAITING TO HAPPEN AND IT COULD ACTUALLY KILL SOME ONE. WHEN I PURCHASED MY VEHICLE, I THOUGHT I WAS GETTING A SAFE AND RELIABLE VEHICLE. NOT AN ACCIDENT WAITING TO HAPPEN. I AM A SINGLE MOTHER TRYING TO MAKE A LIVING IN THIS ECONOMY. I DON'T HAVE MONEY TO THROW AWAY ON ANOTHER VEHICLE. THIS ISSUE NEEDS TO BE SOLVED BEFORE SOME ONE GETS REALLY HURT OR DIES. *TR
Engine and engine cooling, Nov 12, 2009
WHILE SLOWING DOWN, OR AT STOP LIGHT, OR STARTING TO ACCELERATE, THE ENGINE CUTS OUT WITH OUT WARNING. USUALLY WHILE TAKING MY KIDS TO SCHOOL. THIS IS VERY DANGEROUS, IT HAPPENS A FEW TIMES A WEEK. I HAVE DONE MY OWN RESEARCH AND IT SEEMS TO BE A MAJOR PROBLEM. DODGE HAS DONE NOTHING TO CORRECT THE ISSUE AND PROBABLY WONT UNTIL SOME ONE DIES. ITS A SHAME THAT SOME ONE HAS TO DIE TO GET THE ATTENTION OF THE RIGHT PEOPLE TO SOLVE THE PROBLEM. I HAVE READ SO MANY COMPLAINTS ABOUT THIS PROBLEM THAT I AM DISGUSTED WITH DODGE. I LOVED MY TRUCK UNTIL THIS STARTED. SOME ONE NEEDS TO ACT ON THIS AND GET DODGE TO TAKE RESPONSIBILITY BEFORE SOMEONE DIES. *TR
Steering, Nov 2, 2009
WE HAVE NOT HAD AN INCIDENT YET. WE DO HAVE A PROBLEM WITH OUR STEERING WHEEL THOUGH. A LITTLE OVER A YEAR AGO WE NOTICED THAT IT SEEMED LOOSE. IT HAS GOTTEN WORSE SINCE THEN. *TR
Power train, Oct 27, 2009
I HAVE A 2004 DODGE DURANGO SLT IN WHICH THE ENGINE STALLS AND THE VEHICLE CUTS OFF. THIS NORMALLY OCCURS WHEN BRAKING, DECELERATION, TRAFFIC LIGHTS, LOW SPEEDS. ALSO THE PASSENGER SEAT AIRBAG IS NOT WORKING ACCORDING TO THE VISUAL LIGHTED DISPLAY IN THAT AREA. I RECENTLY PURCHASED THIS VEHICLE THIS YEAR. *TR
Power train, Electrical system, Oct 23, 2009
2004 DODGE DURANGO LIMITED HEMI ENGINE. FOR NO REASON DRIVING DOWN ROAD THE SUV WILL STOP RUNNING AT ANY SPEED, YOU LOSE ALL POWER STEERING AND BRAKES, AND ARE JUST COASTING. HAPPENED 4 TIMES IN 3 MONTHS, "NO ONE AT DODGE KNOWS WHY" EVEN THOUGH EVERY SITE ON THE INTERNET, SHOWS THIS TO BE A PROBLEM ON ALL THE 2004'S WITH NO ANSWERS FROM DODGE. THEN AFTER 4TH TIME WENT TO RESTART ENGINE AND ENGINE BLEW, A CONNECTING ROD SNAPPED IN HALF, WHICH IS OBVIOUSLY A FORGERY/METALIGY ISSUE. EVERYONE ONE WHO HAS LOOKED AT THIS SAYS SO AND IS A COMMON PROBLEM IN ALL THE 2004'S. THIS WAS A $49,000 SUV, AND THIS IS TERRIBLE, DODGE JUST SAYS $9,000. NO COMMENT. I'M SURE PEOPLE HAVE DIED FROM THE FIRST ISSUE, LOSS OF POWER, WITHOUT STEERING OR BRAKES, BUT DOES THE ENGINE FREEZING LIKE THAT, INSTANTLY, CAUSE THE WEAK CONNECTING ROD TO SNAP. IF SOMEONE THERE IS DOING THERE JOB, THIS SHOULD BE RECALLED ASAP. I'M SURE PEOPLE ARE DIEING OVER THIS AND DODGE DOES NOT CARE, WILL NOT FIX,AND WILL NOT EVEN COMMENT ON. I HAVE BEEN TRYING SINCE JULY. PLEASE HELP IS THERE ANY WAY TO SEE THE OTHER COMPLAINTS THAT HAVE BEEN FILED ABOUT THIS. I HAVE TALKED TO 14 OTHER PEOPLE WITH THE SAME HEMI ENGINE, SAME YEAR WITH THE SAME EXACT PROBLEM, BUT HAD TO FIND THEM MYSELF SEARCHING THE INTERNET. IT'S AN OBVIOUS PROBLEM, THAT'S BEEN PROVEN, REPEATEDLY, WHAT CAN WE DO TO CHANGE FIX/THIS. THANK YOU, TOM *TR