2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Engine and engine cooling, Jul 3, 2006
2004 DURANGO. V6 3.7 L ENGINE. AFTER SITTING OVER NIGHT VEHICLE IS HARD TO START AS IF IT IS OUT OF GAS. TURNS OVER FOR A VERY LONG TIME BEFORE STARTING. WHEN ACCELERATING FROM A STOP VEHICLE STALLS, OR SPUTTERS OR HESITATES EVERYTIME. MAKES A SLIGHT PING NOISE WHEN ENGINE EVENTUALLY TAKES OFF. TOOK TO DEALERSHIP THEY SUGGESTED CHANGE PLUGS I DID THAT. SAID I USED WRONG KIND CHANGED TO THERE BRAND. STILL NO DIFFERENCE. THEY CLEANED THROTTLE BODY AND INJECTOR STILL NO CHANGE. NEW DEALER STILL NO IDEA VEHICLE HAS BEEN IN SHOP 7 DAYS NOW. DODGE NO HELP WHAT SO EVER. DEALERSHIP RUDE UNHELPFUL AND DENTED MY HOOD TRYING TO CLOSE. AFRAID PROBLEM WILL GET WORSE OR CAUSE AN ACCIDENT FOR MY WIFE. *NM
Electrical system, Jun 26, 2006, fire
JUNE 23, 2006 MY DAUGHTER BAILEY CHAPMAN WAS PARTICIPATING IN THE 2006 7-11 SOCCER TOURNAMENT AT THE SAGINAW TOWNSHIP SOCCER COMPLEX LOCATED IN SAGINAW TOWNSHIP, MICHIGAN. THE SOCCER COMPLEX IS LOCATED OFF OF MCCARTY ROAD BETWEEN BAY ROAD AND MACKINAW. HER TEAM WAS SCHEDULED TO PLAY AT 7:30PM. WE WERE INSTRUCTED TO BE AT THE COMPLEX FORTY FIVE MINUTES PRIOR TO GAME TIME. WE DEPARTED OUR HOME AT 6:30PM FOR THE 10 MINUTE DRIVE TO THE COMPLEX. WE PARKED IN AN OVERFLOW TOURNAMENT PARKING LOT TO THE EAST OF THE COMPLEX. THE LOT WAS LOCATED OFF OF MCCARTY ROAD BETWEEN CABARET TRAIL W. AND FORTUNE BLVD. WE PULLED OFF MCCARTY ROAD AND PARKED AT APPROX. 6:45PM. AS I TURNED THE VEHICLE IGNITION OFF, MY WIFE AND I NOTICED SMOKE COMING FROM UNDERNEATH THE DASH BOARD. IT APPEARED THAT THE SMOKE WAS COMING FROM THE INSTRUMENT PANEL. AT THAT POINT, MY WIFE AND I INSTRUCTED THE TWO OLDER CHILDREN TO EXIT THE VEHICLE IMMEDIATELY. MY WIFE ASSISTED OUR 4 YEAR OLD OUT OF HER CAR SEAT. ONCE EVERYONE HAD CLEARED THE VEHICLE, I OPENED THE HOOD OF THE VEHICLE TO CHECK FOR SMOKE IN THE ENGINE COMPARTMENT. I SAW NO SMOKE IN THE ENGINE COMPARTMENT. ALTHOUGH, I DID SEE A SMALL AMOUNT OF SMOKE COMING OUT OF THE VENTS LOCATED NEAR THE WINDSHIELD WIPERS. I THEN PROCEEDED TO THE PASSENGER SIDE OF THE VEHICLE. AT THIS TIME THE SMOKE WENT FROM A WHITE/GREY COLOR TO BLACK. MY FIRST RESPONSE WAS TO ORDER MY FAMILY TO MOVE AWAY FROM THE VEHICLE. I THEN CALLED 911 AT 6:48PM TO REPORT A POTENTIAL FIRE IN THE VEHICLE. SHORTLY AFTER THE CALL TO 911, A ROUND FLAME SHOT THROUGH THE DASH (BEHIND THE DRIVER INSTRUMENT PANEL) TO THE WINDSHIELD GLASS. AT THIS POINT I INSTRUCTED MY FAMILY TO GET AS FAR AWAY FROM THE VEHICLE AS POSSIBLE. I MADE A SECOND CALL TO 911 TO REPORT THAT THE VEHICLE WAS NOW ON FIRE. THE VEHICLE WAS ENTIRELY BURNT WITHIN 10-12 MINUTES. *NM
Steering, Jun 23, 2006
DT*: THE CONTACT STATED THAT THE VEHICLE'S POWER STEERING FAILED FOR 15 SECONDS WHEN DRIVEN THROUGH A WATER PUDDLE AT 25 MPH. THE SERPENTINE BELT STARTED SQUEALING FOR 10 SECONDS AFTER THE INCIDENT OCCURRED. THE POWER STEERING HAS NOT FUNCTION PROPERLY SINCE THE VEHICLE IS DRIVEN THROUGH THE WATER PUDDLE. THE PROBLEM RECURS EVERY TIME THERE WERE WET ROAD CONDITIONS.
Steering, Jun 20, 2006
1) WHILE TURNING RIGHT ON TO HIGHWAY, POWER STEERING FAILED FOR A FEW SECONDS AND MADE A LOUD NOISE, WHICH ALMOST CAUSED CAR TO GO INTO LANE WITH ON COMING TRAFFIC. NOTHING RESOLVED TO DATE. 2) WHILE MAKING TURNS WE HEAR LOUD POPPING AND CRUNCHING NOISES AND THE STEERING SEEMS TO BE VERY RUFF. IT'S VERY CONCERNING TO US SINCE WE USE THIS VEHICLE TO TRANSPORT OUR LARGE FAMILY OF SEVEN: 2 ADULTS, 5 CHILDREN AGES 4 MONTHS, 2.5 YEARS, 3.5 YEARS, 9 & 16. *JB
Electrical system, Jun 19, 2006, fire
MY 2004 DODGE DURANGO CAUGHT FIRE WHILE PARKED IN MY CARPORT OVERNIGHT. THE FIRE STARTED IN THE DASH ON THE DRIVERS SIDE OF THE CAR. I CONTACTED DODGE/ CHRYSLER ABOUT THE PROBLEM. THE ONLY RESPONSE FROM THEM WAS "CLAIM IS DENIED". I WASN'T FILING A CLAIM, I WAS CONTACTING THEM TO SEE WHAT THEY COULD OR WOULD DO AS FAR WHAT HAD TAKEN PLACE BECAUSE OF THE FIRE POSSIBLY DUE TO A DEFECTIVE PART AND OF COURSE SAFETY WAS A CONCERN. CONSIDERING THE CAR CAUGHT FIRE IN THE CARPORT AND COULD HAVE BLOWN UP AND MY HOUSE COULD HAVE BURN DOWN WHILE WE WAS ALL ASLEEP. THANKS. *NM
Structure, Jun 9, 2006
ELECTRICAL PROBLEM DEVELOPED DUE TO FRONT WINDSHIELD NOT BEING INSTALLED PROPERLY AT TIME OF MANUFACTURING *NM
Vehicle speed control, Jun 8, 2006, crash
DT*: THE CONTACT STATED AS THE DRIVER WAS TURNING INTO A PARKING SPACE AT 5 MPH; THE DRIVER'S FOOT WAS ON THE BRAKE WHEN THE VEHICLE ACCELERATED ON ITS OWN HITTING A TREE. THERE WAS EXTENSIVE DAMAGE DONE TO THE VEHICLE. THIS ALSO OCCURRED ONE OTHER TIME IN JANUARY. THE VEHICLE ACCELERATED AS THE VEHICLE WAS COMING TO A STOP. THE CONTACT PLACED THE VEHICLE IN NEUTRAL IN ORDER TO STOP THE VEHICLE. THE DEALERSHIP HAS BEEN INFORMED.
Engine and engine cooling, Electrical system, Jun 6, 2006, fire
BOUGHT 2004 3.7L DODGE DURANGO JAN 2004 .WITHIN YEAR, CHECK ENGINE LIGHT CAME ON. TOOK IT TO ARRIGO DODGE, WPBCH, FLORIDA. LEFT IT FOR A FEW DAYS, CALLED TO SAY IT WAS READY. REASON FOR FAILURE - BAD SENSOR. DROVE HOME, LIGHT BACK ON.TOOK IT TO ARRIGO. THEY KEPT IT FOR A WEEK. THEY EXPLAINED THAT THE HARNESS (ELECTRICAL) HAD A SHORT, SO THEY REPLACED IT.GOT IT BACK WITH THE LIGHT ON. THEY TOOK IT BACK INTO THE SHOP FOR ABOUT 5 MINUTES THEN THE SERVICE ADVISOR TOOK IT BACK TO SAY THEY JUST TURNED OFF THE WARNING LIGHT. WITHIN A MONTH MY MECHANIC TOLD ME THAT THERE IS A VIBRATION IN THE MOTOR. BY THE BEGINING OF 2006, THE VIBRATION GOT WORSE. EVENTUALLY THE VEHICLE BROKE DOWN. BY THIS TIME, MY 75000 MILE POWERTRANE WARRANTY HAD RUN OUT. MY MECHANIC TOLD ME THAT THERE WAS SLUDGE STUCK IN THE OIL PUMP SCREEN AND AS SUCH THE OIL WAS NOT CIRCULATING LIKE IT SHOULD.THE NIGHT BEFORE I WAS SUPPOSED TO TAKE IT TO THE DEALERSHIP FOR DIAGNOSIS, I PARKED IT IN MY NEIGHBORS DRIVEWAY. WOKE UP EARLY,WENT TO THE TRUCK OPENED THE DRIVERSIDE DOOR AND IMMEDIATELY SMELLED / SAW SMOKE COMING FROM UNDER INSTRUMENT PANEL. ALL THE WARNING AND IGNITION LIGHTS WERE ON AND SPEEDOMETER WAS CYCLING BETWEEN ZERO AND 10 MPH. . I DISCONNECTED THE BATTERY, WHICH STOPPED THE BURNING. TOOK IT TO DEALERSHIP WHERE THEY DISCOVERED THAT THE MODULE IN THE INSTRUMENT CLUSTER WAS BURNT, AND FOR THE ORIGINAL PROBLEM , THEY FOUND THAT THE MOTOR WAS RUINED. AS A RESULT OF ALL THIS I HAD TO PAY $800+ TO FIX THE INSTRUMENT CLUSTER PROBLEM AND MY MECHANIC FOUND A MOTOR TO REPLACE MINE AT AN ADDITIONAL $2500. I'M CONVINCED THE WARNING LIGHT WAS INDICATION THAT SOMETHING WAS WRONG WITH THE ENGINE AND HAD THEY NOT TURNED OFF THE WARNING LIGHT, I WOULD HAVE PAID ENOUGH ATTENTION TO THE VEHICLE TO NOT WIND UP WITH A RUINED ENGINE. DEALER TOLD ME THAT THERE WAS RECALL FOR A CAPACITOR IN THE INSTRUMENT CLUSTER BUT THE RECALL WAS DONE ON MY VEHICLE BEFORE I BOUGHT IT. THUS I HAD TO PAY FOR THE REPAIR OUT OF POCKET. *NM
Engine and engine cooling, May 22, 2006, crash
FINALLY GOT TRUCK BACK FROM BODY SHOP (9 WEEKS) AND SERVICE AFTER A TOTAL OF $13219 IN DAMAGE. ALL CAUSED BY THIS STALLING PROBLEM ON 2004 DODGE DURANGO LIMITED WITH A HEMI. STILL AFTER THE ACCIDENT THEY ARE NOT ABLE TO TELL ME WHY THIS HAPPENED. THE TYPICAL ANSWER IS "SORRY BUT WE CANNOT DUPLICATE THIS PROBLEM AND NO CODES ARE COMING UP". SO TO MAKE A LONG STORY SHORT, IT HAS HAPPENED AGAIN !!! I HAVE NOT EVEN HAD THE TRUCK BACK FOR 1 MONTH !!! GOT IN THE TRUCK ON SATURDAY AROUND 10:00 AM (5/20) WITH MY WIFE AND 2 CHILDREN AFTER A HAIRCUT. STARTED THE TRUCK, PUT IT REVERSE AND NOTHING. IT STALLED !?!?! TRIED TWICE MORE AND THE SAME THING HAPPENED. FINALLY THE TRUCK STAYED STARTED ON THE FORTH TRY. STARTED DOWN THE ROAD DOING ABOUT 30-35 MPH, COMING UP TO A TRAFFIC LIGHT AND THE TRUCK STALLED. IMAGINE THAT !!! STOPPED AND PUT IN PARK AND STARTED RIGHT BACK UP. GOT BACK TO OUR HOUSE AND CALLED DEALER. HE SAID BRING IT UP. GOT A CALL TODAY (MONDAY 5/22) FROM DEALER AND YOU WILL NEVER GUESS THE ANSWER I GOT. YOUR RIGHT !!! " SORRY BUT WE CANNOT DUPLICATE THIS PROBLEM AND NO CODES ARE COMING UP". NOT SURE WHAT TO DO AT THIS POINT. WE ARE SCARED OF THIS VEHICLE AND WE ARE AFRAID TO DRIVE IT. NO ONE SEEMS TO CARE. *NM
Power train, Apr 26, 2006
WE PURCHASED OUR DURANGO NEW IN 8/04. ON 9/ 9/04 THE TRUCK STARTED, BUT DIED WHILE I WAS BACKING OUT OF MY GARAGE. WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY STATED IT NEEDED AN UPDATE PERFORMED ON THE COMPUTER SYSTEM. IT HAPPENED AGAIN ON 9/24/04 AND THEN IN OCT. IT HAD TO BE TOWED AND THEY CLAIMED THAT THEY APPARENTLY DID NOT GET THE UPDATE COMPLETED OR DONE PROPERLY. WE BEGAN NOTICING THEN THAT THE TRUCK FELT AS IF IT WAS SURGING OR ALMOST SKIPPING A GEAR. MULTIPLE PEOPLE FROM THE DEALERSHIP TEST DROVE IT ON MULTIPLE OCCASIONS. WE WERE TOLD THAT WE WERE JUST FEELING MORE W/ THIS VEHICLE BECAUSE IT WAS SUCH A SMOOTH RIDE COMPARED TO MOST 4WD VEHICLES. DOES THAT MAKE SENSE? WE FINALLY GAVE UP. NOW ON 3/ 25/06 THE TRUCK DIED WHILE IN PARK IN A PARKING LOT. THAT SAME NIGHT IT SURGED AS I PULLED OUT INTO TRAFFIC. W/IN A FEW HUNDRED YARDS I STOPPED AT A LIGHT AND WHEN I ATTEMPTED TO ACCELERATE IT WAS AS IF THE TRUCK WAS GOING TO DIE. ON THE MORNING OF 3/28 THE TRUCK SURGED AND WHEN I ATTEMPTED TO TURN THE TRUCK IT DIED IN THE MIDDLE OF THE ROAD. THE NEXT DAY IT DIED ON THE WAY TO THE DEALERSHIP. THEY KEPT THE TRUCK FOR ABOUT A WEEK, STATED THEY HOOKED IT UP TO THE COMPUTER AND IT SHOWED NOTHING WAS WRONG,DROVE IT FOR ABOUT 30 MILES DURING THAT TIME W/OUT INCIDENT. NOW IT HAS DIED AGAIN WHILE I WAS PULLING INTO MY GARAGE. I AM TIRED OF BEING TOLD THERE IS NOTHING WRONG. A VEHICLE SHOULD NOT JUST DIE WHILE YOU ARE GOING DOWN A ROAD W/OUT ANY WARNING. AT NO TIME HAVE WE HAD ANY LIGHTS COME ON THE DASH ADVISING OF A PROBLEM. IT IS VERY DISTURBING TO THINK THAT CHRYSLER IS OKAY W/ US DRIVING OUR FAMILIES AROUND IN THESE VEHICLES. I HAVE THREE SMALL CHILDREN THAT I TOTE AROUND IN THIS VEHICLE AND IT IS NOT VERY COMFORTING TO KNOW THAT IT WILL DIE UNEXPECTEDLY. *JB
Engine and engine cooling, Apr 18, 2006
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH OR LESS THE ENGINE STALLED AND LOST POWER WITHOUT WARNING. AFTERWARDS, THE VEHICLE WAS EASILY RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT PRODUCED NO FAILURES CODES. THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM. THE CONTACT CLAIMED THAT VEHICLE SHUT OFF/STALLED OFF 8 TIMES IN 16 MONTHS, AND HAS BEEN AT DEALERSHIP 4 TIMES AND NOTHING HAS BEEN REPLACED OR REPAIRED, AND IT CONTINUED TO SHUT OFF WHILE COMING TO A STOP. THIS WAS A SAFETY PROBLEM. *AK
Electrical system, Mar 29, 2006
DT*: THE CONTACT STATED AFTER STARTING THE ENGINE, ALL OF THE INTERIOR LIGHTS ILLUMINATED AND REMAINED ON. AFTERWARDS, THE INTERIOR LIGHTING WENT OUT WITHOUT WARNING AND WOULD NOT RE-ILLUMINATE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING INSPECTION. THERE IS A NHTSA RECALL, # 03V528000, REGARDING THE ELECTRICAL SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 4/11/2006 - *NM
Engine and engine cooling, Mar 16, 2006
WHILE DRIVING ON I-91 SOUTH IN MA (IN THE EVENING, WITH TWO OF MY KIDS AGES 5 & 7) IN MY 2004 DODGE DURANGO SUV THE ENGINE SUDDENLY AND UNEXPECTEDLY CUT OUT - TURNED OFF. THE VEHICLE LOST POWER STEERING AND POWER BRAKES. THE DASHBOARD LIGHTS WENT DARK. THE HEADLIGHTS REMAINED ON AND THE RADIO CONTINUED TO FUNCTION. THE CAR WAS IN DRIVE AND THE IGNITION KEY WAS IN THE PROPER POSITION - THIS WAS NOT CAUSED THE MY HAVING INADVERTENTLY PUT THE CAR IN NEUTRAL OR PARK, ETC OR BY THE CAR HAVING BEEN INADVERTENTLY TURNED OFF. THIS WAS A SUDDEN ENGINE SHUT DOWN WHILE TRAVELING AT HIGHWAY SPEEDS ON AN INTERSTATE. FORTUNATELY, I WAS ABLE TO PUT THE FLASHERS ON (THEY WORKED) AND COAST OVER TO THE SHOULDER AND STOP THE VEHICLE. I SHIFTED THE TRANSMISSION FROM DRIVE TO PARK. I TURNED THE KEY TO THE OFF POSITION. I CHECKED THE HEADLIGHTS -- THEY WENT ON AND OFF. I CHECKED THE RADIO IT WENT ON AND OFF. I WAITED A MOMENT TO COLLECT MY THOUGHTS. THEN, I TURNED THE KEY AND THE CAR STARTED RIGHT UP NO PROBLEM. I LET THE ENGINE IDLE FOR A MOMENT AND CHECKED FOR ANY ENGINE WARNING LIGHTS - THERE WERE NONE. I PUT THE VEHICLE IN DRIVE AND PROCEEDED ON THE SHOULDER FOR A SHORT DISTANCE TO SEE IF THE CAR WOULD GO. IT DID. I WAS ABLE TO ENTER BACK ON TO THE INTERSTATE AND RESUME BY TRIP. THE VEHICLE FUNCTIONED PERFECTLY NORMALLY FOR THE REMAINDER OF THE TRIP. I VEHICLE HAS ALSO CONTINUED TO FUNCTION PROPERLY SINCE THEN WITHOUT INCIDENT. THIS ENGINE CUT OUT PROBLEM HAD NEVER HAPPENED BEFORE. I AM CONCERNED, HOWEVER, THAT THE PROBLEM COULD RECUR AT ANY TIME WITHOUT NOTICE. WHILE FORTUNATELY THIS TIME THAT AN ACCIDENT DID NOT OCCUR AND NO ONE WAS INJURED, IT IS ENTIRELY POSSIBLE THAT GIVEN A DIFFERENT SITUATION AND THIS SAME PROBLEM HAPPENED THERE COULD EASILY BE AN ACCIDENT RESULTING IN DEATH AND/OR SERIOUS BODILY INJURY, AS WELL AS PROPERTY DAMAGE. A MECHANIC LOOK AT THE VEHICLE AND DIDN'T FIND ANYTHING WRONG. *JB
Electrical system, Mar 13, 2006, fire
DT*: THE CONTACT STATED WHILE DRIVING 15MPH THE VEHICLE CAUGHT ON FIRE. THERE IS POSSIBLE INTERNAL SMOKE DAMAGE TO THE CONTACT'S LUNGS. WHEN THE FIRE DEPARTMENT EXTINGUISHED THE FIRE THE POLICE DEPARTMENT FILED A REPORT. THE FIRE STARTED WITH THE INTERNAL LIGHTS AND HEADLIGHTS SWITCH. THE INSURANCE COMPANY DETERMINED THE VEHICLE WAS TOTALED AND ARE CURRENTLY INSPECTING THE VEHICLE. PREVIOUSLY, ON MULTIPLE OCCASIONS THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR ELECTRICAL ISSUES. THE INTERNAL LIGHTS REMAINED ILLUMINATED, THE ALARM TURNED ON, AND WHILE TOUCHING THE DOOR IT SHOCKED THE CONTACT. THE DEALER REPLACED THE KEYLESS ENTRY, AN ELECTRICAL PART AND A PART IN THE HEATER. THE VEHICLE WAS BEING TAKEN BACK TO THE DEALERSHIP WHEN THE FIRE OCCURRED.
Fuel system, Gasoline, Mar 13, 2006
2004 DODGE DURANGO WITH THE 5.7 HEMI ERRADIC IDLING AND STALLING AT DIFFERENT TIMES. *NM
Engine and engine cooling, Mar 6, 2006
THE VEHICLE HAS STALLED ON SEVERAL OCCASIONS, WHILE DRIVING AND WHILE STOPPED. ON TWO OCCASIONS THE VEHICLE FAILED TO RESTART FOR AN HOUR OR SO. WHEN THE ENGINE STALLS THE POWER COMPONENTS ASSOCIATED WITH THE SAFE OPERATION OF THE VEHICLE ALSO ARE EFFECTED (IE STEERING, BRAKES, ETC.). THIS HAS LED TO A COUPLE OF NEAR COLLISIONS ON THE FREEWAY AND SURFACE STREETS. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED. I HAVE VOICED MY CONCERNS TO OTHER OWNERS THAT ARE HAVING THE SAME ISSUES EVEN AFTER TSB ITEMS HAVE BEEN PERFORMED. THE TRANSMISSION ALSO FAILS TO ENGAGE WHEN SHIFTING FROM PARK INTO DRIVE OR REVERSE GEARS. *JB
Seat belts, Equipment, Mar 5, 2006
I HAVE A 2004 DODGE DURANGO SLT FROM THE BEGINNING TO PRESENT I HAVE REPLACED THE SEAT BELT COVER A WHOPPING "4" TIMES AND HAVE TO DO IT AGAIN. IT IS MADE OF PLASTIC INCLUDING THE HOOKS ON THE BACK SO EVERYTIME THE SEAT BELT TAPS ON IT JUST RIGHT IT SNAPS THE PLASTIC BRACKETS ON THE BACK AND OFF IT FALLS. I HAVE ALSO HAD TO REPLACE THE STEREO AND AM ABOUT TO DO IT AGAIN. IT SOUNDS LIKE IT IS TRYING TO FEED THE CD. WHEN YOU SHUT THE FRONT PASSENGER DOOR, IT STOPS. *NM
Electrical system, Feb 28, 2006, fire
VEHICLE CAUGHT FIRE INSIDE THE INSTRUMENT CLUSTER ON THE DRIVER'S SIDE DASHBOARD. THE VEHICLE BURNED TO THE POINT WHERE IT WAS TOTALED BY THE INSURANCE COMPANY. *NM
Steering, Feb 22, 2006
I WAS AT A STOP SIGN WAITING FOR MY TURN TO MAKE A LEFT HAND TURN. WHEN ALL WAS CLEAR I STARTED TO MAKE THE LEFT HAND TURN AND ALL OF A SUDDEN HAD ABSOLUTELY NO CONTROL OF THE STEERING WHEEL. MY TRUCK PROCEEDED TO TURN IN A LEFT HAND TURN ALMOST ALLOWING ME TO DO A 360 AT A SLOW RATE OF SPEED. I HEARD A LOT OF NOISE AND AFTER ABOUT 30-60 SECONDS HAD REGAINED CONTROL OF THE STEERING WHEEL LANDING IN A DITCH ON THE SIDE OF THE ROAD. I DROVE THE CAR DIRECTLY TO THE DEALERSHIP AND EXPLAINED THE PROBLEM. I HAVE NO IDEA WHAT THEY DID, EXCEPT THAT THEY CLAIMED TO HAVE FIXED IT AND I HAVE NOT HAD ANOTHER ONE OF THESE PROBLEMS AGAIN. I AM NOT SURE OF THE DATE SO I TOOK A GUESS. *JB
Electrical system, Vehicle speed control, Feb 16, 2006, crash
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, WHILE APPLYING BRAKE PRESSURE THE VEHICLE LURCHED FORWARD AND STRUCK AN ONCOMING VEHICLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END. A POLICE REPORT WAS TAKEN. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR FURTHER EVALUATION. THE CONTACT INDICATED THE CRASH WAS CAUSED BY MECHANICAL FAILURE IN THE VEHICLE. THE CONTACT WAS NEVER NOTIFIED OF THE MECHANICAL FAILURE. ALSO, THE CONTACT DID NOT RECEIVE NHTSA RECALLS O4V0120000 CONCERNING VEHICLE SPEED CABLES; O3V528000 CONCERNING ELECTRICAL SYSTEM WIRING , AND O4V578000 REGARDING BATTERY CABLES. THE CONTACT FELT AFOREMENTIONED RECALL FAILURES COULD HAVE CAUSED THE ACCIDENT. *AK
Engine and engine cooling, Electrical system, Feb 16, 2006, crash
I LEASE A 2004 DODGE DURANGO LIMITED W/ A 5.7 HEMI. THIS VEHICLE STALLED ON SLICK ROAD DOING APPROX, 35-40 MPH. I TRIED TO STOP VEHICLE AND LOST CONTROL. WENT OFF ROAD INTO DITCH AND ROLLED VEHICLE. ALL PASSENGERS IN VEHICLE (4) WERE ALL UNINJURED. THIS VEHICLE HAS DONE THIS SINCE IT HAD 1803 MILES ON IT. THIS TRUCK HAS HAD MULTIPLE PROBLEMS AND HAS BEEN A NIGHTMARE. THIS VEHICLE IS UNSAFE AS I HAVE SAID SINCE FIRST EPISODE OF STALLING. NOW THIS TRUCK HAS APPROX, 21000 MILES ON IT AND THIS PROBLEM RECURRED. WE ARE SCARED TO DRIVE TRUCK. MANU, SAYS NOT TO WORRY" IF THIS HAPPENS, AIRBAGS WILL STILL DEPLOY." ARE YOU SERIOUS !! ENOUGH IS ENOUGH! LETS GET TOGETHER AND MAKE THIS PROBLEM KNOWN. AT THIS POINT I AM READY FOR ACTION TO BE TAKEN AND ALL THE CONSUMERS THAT HAVE THIS PROBLEM NEED TO UNITE AND SETTLE THIS ONCE AND FOR ALL. NEXT TIME THERE MAY BE A DEATH. IT MAY BE YOUR CHILD. WE NEED TO STOP THIS PEOPLE !!! *NM
Electrical system, Feb 14, 2006, fire
CLUSTER PANEL FOR INSTRUMENT PANEL FIRE UNDER HOOD. *NM
Power train, Electrical system, Feb 13, 2006
VEHICLE STALLS, TRANSMISSION QUITS. DOESN'T WORK. *JB
Vehicle speed control, Feb 7, 2006
DT*: THE CONTACT STATED THE THROTTLE INTERMITTENTLY STICKS AT HIGHER SPEEDS OF 45-60 MPH DURING COLD WEATHER CAUSING THE ENGINE TO REV AND NOT MOVE FORWARD. THE CHECK ENGINE LIGHT HAS ILLUMINATED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM.
Electrical system, Feb 7, 2006
NUMEROUS ELECTRICAL PROBLEMS WITH 2004 DODGE DURANGO. WITHIN IN 3 MONTHS OF PURCHASING VEHICLE, 4 WHEEL DRIVE BEGAN TURNING ITSELF ON WITHOUT WARNING. THIS CAUSED PROBLEMS TURNING. VEHICLE WAS TAKEN BACK TO BENDERS IN CLOVIS NUMEROUS TIMES BEFORE COMPUTER WAS REPROGRAMMED, SOLVING THE PROBLEM. IN JANUARY, 2006 THE CHECK ENGINE LIGHT CAME ON. BENDERS TESTED THE VEHICLE AND SAID THAT THE COMPUTER WASN'T RECEIVING ANY INPUT AND IT NEEDED TO BE REPLACED. HAD TO DRIVE THE VEHICLE FOR ALMOST A MONTH BEFORE THEY WOULD CHANGE OUT THE COMPUTER. PROBLEM SEEMS TO BE RESOLVED NOW, BUT I FEEL THAT THERE IS A PROBLEM WITH THE WIRING IN THIS VEHICLE TO CAUSE SO MANY FAILURES. *NM