2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Engine and engine cooling, Aug 16, 2005
VEHICLE HAS COMPLETELY STALLED TWICE IN TRAFFIC. ONCE ON THE FREEWAY WHILE SLOWING DOWN AND ONCE ON THE CITY STREETS WHILE SLOWING DOWN. SEVERAL OTHER TIMES IT HAS ACTED LIKE IT WANTS TO STALL.*JB
Engine and engine cooling, Electrical system, Aug 8, 2005
I PURCHASED A 2004 DODGE DURANGO WITH THE HEMI ENGINE IN APRIL OF 2004. IN JULY 2004 THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE FAILED IMMEDIATELY. I HAD IT TOWED BACK TO THE DEALER SHIP (TOWNE & COUNTRY DODGE CONYERS GA). THEY FIXED IT AND DID NOT TELL ME WHAT IT WAS. IN MARCH 2005, THE SAME THING HAPPENED AGAIN. THIS TIME THEY REPLACED A VALVE SPRING IN THE 3TRD CYLINDER. TWO WEEKS AGO, IT HAPPENED AGAIN. THIS TIME THEY TOLD ME I NEEDED A NEW BATTERY. I COMPLAINED AND THEY RECHARGED THE OLD ONE. WHEN I WENT TO PICK IT UP, THERE WERE WARNING LIGHTS ON AND THE CD PLAYER DID NOT WORK. THEY ARE CHARGING ME TO DO A DIAGNOSTIC TEST. I HAVE COMPLAINED TO DODGE WITH NO SATISFACTION. *JB
Electrical system, Aug 8, 2005
TURNED KEY IN IGNITION AND THE DASHBOARD LIT UP. THERE WERE EVEN LIGHTS ON THE DASHBOARD THAT I DID NOT RECOGNIZE. NOTHING WORKED: NO AC, NO GAS GAUGE, NO ELECTRIC WINDOWS, NO HEADLIGHTS (OR ANY OTHER LIGHTS), NO SPEEDOMETER, NO WINDSHIELD WIPERS. DROPPED DURANGO OFF FOR SERVICE 2 DAYS LATER, IT SAT IN OUR DRIVEWAY UNDRIVEABLE FOR THOSE TWO DAYS. CHRYSLER RESET A COMPUTER SWITCH AND INFORMED US THAT THE FIX WAS TEMPORARY TO GET US THROUGH THE WEEKEND, FOR A MONDAY APPOINTMENT FOR SERVICE. DROPPED OFF THE DURANGO ON 7/24/05 AND TODAY, 8/8/05 IT IS STILL IN THE SHOP. THEY HAD TO REMOVE A PART OF THE COMPUTER AND SEND IT OFF TO THE MANUFACTURER TO BE REPAIRED/RESET. WE WERE TOLD A WEEK AGO THAT THE MANUFACTURER DOESN'T HAVE THE PART NEEDED FOR THE REPAIR, BECAUSE THIS HAS NEVER HAPPENED BEFORE, AND THAT IT WOULD BE ANOTHER WEEK BEFORE THE DURANGO IS FIXED. AT THAT TIME, WE REQUESTED A LOANER VEHICLE AND WAS APPROVED BY CHRYSLER FOR A LOANER FOR A 10 DAY PERIOD. TODAY IS DAY NUMBER 7, AND CHRYSLER IS PREDICTING THAT THE PART MAY BE DELIVERED TO THEM IN THE NEXT FEW DAYS, SO MAYBE WE'LL HAVE THE VEHICLE PRIOR TO THE WEEKEND. AT THIS THE VEHICLE HAS BEEN UNDRIVEABLE FOR 15 DAYS....I'M LOOKING INTO THE VA LEMON LAW, AND IF THE PROBLEM PERSISTS, MAY PURSUE THAT. IF ANYONE ELSE HAS HAD THIS PROBLEM WE'D LIKE TO KNOW ABOUT IT. *NM
Engine and engine cooling, Jul 27, 2005
2004 DODGE DURANGO WITH HEMI ENGINE HAS STALLED TWICE WITHOUT WARNING IN PAST 6 MONTHS. WHEN THE ENGINE LOSES POWER STEERING THE VEHICLE IS ALMOST IMPOSSIBLE. THE ENGINE HAS STALLED WHILE MERGING ONTO A FREEWAY AND ALSO ON A RESIDENTIAL STREET. ON THE RESIDENTIAL STREET I WENT UP ON THE SIDEWALK DUE TO LACK OF STEERING.
Service brakes, Hydraulic, Jul 25, 2005, crash
MY GAS PEDDLE GOT STUCK AND WHEN I HIT THE BRAKE PEDDLE IT WOULD NOT BRAKE . I HIT A CAR IN FRONT OF AND THE BRAKES WOULD NOT WORK . THERE'S A RECALL ON THE THROTTLE ON THE DURANGO'S . I HAD TAKEN MY DURANGO TO THE SHOP AND I TOLD THEM THAT THE DURANGO WAS SOUNDING WIERD THAT IT FELT LIKE SOMETHING WAS SKIPPING . BUT THEY SAID NOTHING WAS WRONG .
Engine and engine cooling, Jul 24, 2005
2004 DODGE DURANGO LTD. 5.7 HEMI FAILS TO START, AFTER SEVERAL ATTEMPTS AND STEPPING ON THE GAS, THE CAR STARTS, BUT IDLES VERY ROUGH. DEALER (STANLEY MOTORS, OLD SAYBROOK CT) COULD NOT FIX THE PROBLEM, AFTER HAVING THE CAR FOR SEVEN DAYS- THEY INSTALLED NEW VALVE SPRINGS. THE CAR IS STILL NOT STARTING EASILY, AND IS IDLING VERY ROUGH, CONDITION SEEMS TO BE GETTING WORSE. I'M CONCERNED THERE WILL BE LONG TERM DAMAGE TO THE ENGINE, AND I WILL BE LEFT STRANDED WITH THE FAMILY.
Engine and engine cooling, Jul 22, 2005
2004 DODGE DURANGO STALLING WHILE DRIVING AT HIGHWAY SPEEDS.*MR THE CONSUMER STATED THE STALLING OCCURRED ON 3 SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Exterior lighting, Jul 22, 2005, crash
DT: CONTACT'S VEHICLE DID NOT HAVE ANY BRAKE LIGHTS AND IT RESULTED IN AN ACCIDENT. THE CONTACT'S VEHICLE WAS NOT INVOLVED IN THE ACCIDENT, BUT THE VEHICLE BEHIND DID NOT REALIZE CONTACT WAS TOPPING DUE TO NOT HAVE ANY BRAKE LIGHTS, CAUSING ANOTHER VEHICLE TO HIT IT. CONSUMER DID NOT KNOW SHE DID NOT HAVE ANY BRAKE LIGHTS OR HOW LONG SHE HAD BEEN DRIVING WITHOUT BRAKE LIGHTS. CONSUMER DID NOT KNOW WHY THE BRAKE LIGHTS WERE NOT WORKING. THE VEHICLE WAS AT SERVICE DEALER, THEY DID NOT KNOW WHAT WAS CAUSING THE BRAKE LIGHTS NOT TO WORK. THERE WAS NOTHING WRONG WITH THE BULBS. IT COULD BE SOMETHING WITHIN THE SWITCH OR IN THE ELECTRICAL WIRING.*AK
Electrical system, Jul 21, 2005
1. YEAR: 2004, MODEL/TYPE: DODGE/DURANGO (TWO WHEEL DRIVE, HEMI, V8) PURCHASED DATE/LOCATION: JUN 2003/AUGUSTA DODGE DEALER, AUGUSTA, GA. 30907 2. DEFEATED ELECTRONIC AND/OR WIRING CAUSING A HIGH SAFETY RISK WHILE DRIVING OR TO DRIVE. ISSUE: VEHICLE DEFEATED ELECTRONIC/WIRING CAUSES THE REMOTE KEYLESS ENTRY (KEY), THE OVER HEAD CONSOLE (COMPASS, TEMPERATURE, MINI-TRIP COMPUTER), AND THE HEATER/AC TO BECOMES INOPERATIVE. THE DEFEATED SYSTEMS, WHICH FIRST OCCURRED THREE WEEKS AFTER THE PURCHASE DATE AND RANDOM AFTERWARDS UNTIL NOW, ARE AS FOLLOW: WHILE DRIVING WITH HEATER/AC UNIT ON OR OFF, ALL THREE AREAS IDENTIFIED IN THE ISSUE ABOVE BECOMES INOPERATIVE OR SHUTS OFF. THEN SUDDENLY, THE VEHICLE (HEATER/AC) BLOWER UNIT STARTS BLOWING, ON HIGH, HOT AIR (20 MINUTES DURATION UNTIL NOW). VEHICLE HAVE TO BE MANUALLY OPEN BY KEY AND ALARM TURN OFF BY TURNING THE IGNITION (WHICH WILL START THE DEFAULT BLOWER TO BLOW HIGH HOT AIR). NOTE: VEHICLE WAS TAKEN TO THE AUGUSTA DODGE SERVICE DEPARTMENT TWICE WITH THE FIRST VISIT FOUR MONTHS AFTER THE PURCHASE DATE AND AGAIN TO THE LIPSENCE DODGE, WOODBRIDGE, VA IN JUNE 2005, (703) 494-1900/492-3619 (POCS: MR. PETE, SERVICE MANAGER), HOWEVER, THE PROBLEM/DEFEAT COULDN'T BE IDENTIFY BECAUSE OF THE RANDOM OCCURRENCE. AS OF 20 JULY 2005, I RETURNED MY VEHICLE BACK TO LIPSENCE DODGE BECAUSE THE DEFEATED PROBLEM IS CONTINUOS AND NOW CAUSING A HIGH SAFETY RISK FOR MYSELF AND OTHERS. 3. I REPORTED THIS PROBLEM (THREE TIMES) TO THE DODGE/CHYLSER CUSTOMER ASSISTANCE AT 1800-992-1997 (REF# 1372540) AND NEVER RECEIVED ANY CALL AFTER BEING TOLD. I'M NOT GETTING ANY ASSISTANCE BUT REMINDED THAT MY WARRANTY HAD RAN OUT AND IT'S ON ME. I REQUEST THIS SAFETY ISSUE/VEHICLE DEFEAT BE INVESTIGATED. I HOPE NO ONE ELSE IS EXPERIENCING THIS AFTER GETTING A LOAN TO PURCHASE A VEHICLE FOR $41,000.00 AND OWE AROUND $31,000.000 AND BE DITCHED BY THE PRODUCT MAKER (DODGE/CHYSLER). JEROME W. LACY SR.
Electrical system, Equipment, Jul 20, 2005
DT: THE CONTACT OWNED A 2004 DODGE DURANGO. AIR CONDITIONER AS WELL AS THE REMOTE CONTROL SWITCH. MALFUNCTIONED. THE SYSTEM BLEW OUT STEAMING HOT AIR BECAUSE OF A SHORT CIRCUIT. IT WAS SO HOT IN THE VEHICLE THAT CONSUMER WAS UNABLE TO DRIVE FOR A LONG PERIOD OF TIME IN HOT WEATHER. DEALER COULD NOT FIND OUT WHAT WAS THE CAUSE OF THE PROBLEM. . WHEN THIS OCCURRED THE REMOTE KEY DID NOT WORK. ALSO, ALL THE ELECTRONIC FEATURES IN THE VEHICLE STOPPED WORKING. THIS INTERFERED WITH THE NAVIGATIONAL SYSTEM. CONSUMER REPORTED THIS TO THE MANUFACTURER, AND THEY HAVE NOT CONTACTED HIM. *AK
Power train, Jul 19, 2005
NOT REPORTING A FAILURE OR INCIDENT, JUST A POORLY MANUFACTURED VEHICLE WITH AN INHERENT PROBLEM THAT THE DEALER/COMPANY WAS AWARE OF BUT DID NOT DISCLOSE AT TIME OF PURCHASE, NOR DO THEY HAVE A FIX FOR IT. JUST A SHRUG OF THE SHOULDERS.
Electrical system, Jul 19, 2005
DT: VEHICLE HAS RANDOM SHUT OFF WHILE DRIVING AT ALL SPEEDS. THE DEALER CHECKED THE VEHICLE MULTIPLE TIMES. THEY CLAIMED THE COMPUTER COULD NOT FIND THE CAUSE OF THE PROBLEM. . THIS STARTED HAPPENING ABOUT 2 MONTHS AFTER IT WAS PURCHASED. AROUND OCT 1, 2004. *AK
Engine and engine cooling, Jul 19, 2005
SINCE PURCHASING DODGE DURANGO 2004 HEMI 5.7 IN FEBRURARY 2004 AN ENGINE STALLED 3 TIMES WITHOUT ANY REASON. ALL TIMES IT HAPPENED AFTER A COMPLETE STOP AT STOP LIGHT OR IN A PARKING LOT. THE ONLY WAY TO RESTART AN ENGINE WAS TO TURN OFF A KEY, WAIT A LITTLE BIT AND START AN ENGINE ONCE AGAIN. DEALER (WESTGATE DODGE IN RALEIGH, NC) MADE AN INVESTIGATION AND DIDN'T FIND ANYTHING WRONG. THE ONLY THING WHAT HE DID WAS TO FLASH PCM, WHICH LEADS TO REDUCING AN ENGINE POWER AND DECREASING A FUEL ECONOMY. I DON'T FEEL SAFE BECAUSE THIS MAY HAPPEN SOMEWHERE IN A MIDDLE OF A ROAD, WHICH MAY LEAD TO AN INCIDENT AND/OR CRASH.
Fuel system, Other, Jul 14, 2005
FUEL GAUGE SYSTEM IS UNRELIABLE... DEALER HAS TOLD ME NOTHING CAN BE DONE... I CAN NEVER KNOW HOW MUCH FUEL IS IN THE SYSTEM.. AS THE VEHICLE RUNS THERE IS A PRESSURE CHANGE IN THE FUEL TANK, WHICH CAUSES THE SYSTEM TO BE FAULTY AND FAILS TO PROVIDE ACCURAATE DETAILS CONCERNING FUEL LEVEL THIS HAS BEEN A PROBLEM SINCE I PURCHASED THIS VEHICLE , NEW FROM THE DODGE DEALER
Engine and engine cooling, Power train, Electrical system, Jul 10, 2005
INSTANT STALLING, WHETHER TURNING OR GOING STRAIGHT. WARM OR COLD DOESN'T MATTER. DEALER HAS NO CLUE.
Electrical system, Jul 6, 2005
MY 2004 DODGE DURANGO [XXX] HAS HAD AN INTERMITTENT ELECTRICAL DISTRIBUTION FAILURE. FIRST INCIDENT OCCURRED 4 MONTHS AFTER PURCHASE. IT IS NOW 14 MONTHS SINCE PURCHASE, THE VEHICLE HAS BEEN IN FOR REPAIRS 7 TIMES, AND THE CAUSE OF CASUALTY REMAINS UNDETERMINED. THIS IS LARGELY IN PART DUE TO DAIMLER CHRYSLER'S INATTENTION TO MAINTENANCE PROCEDURES. THEY ATTEMPT TO REPAIR THE SYMPTOM RATHER THAN THE CAUSE. THE ELECTRICAL DISTRIBUTION SHORTCOMING INTERMITTENTLY IMPACTS THE A/C, RADIO, CONSOLE LIGHTS, AND TODAY... THE AIRBAGS. PENDING THE TURN OF THE IGNITION KEY DETERMINES WHICH SYSTEM IS IMPACTED. ONE ONLY NEEDS TO TURN OFF THE CAR AND RESTART IT TO MOVE THE "GREMLIN" TO A DIFFERENT SYSTEM. ALSO, THE MECHANIC AT GREENBRIER DODGE CLAIMED THIS TO BE A NEW ELECTRICAL SYSTEM THAT OPERATES OFF OF BUSES. MORE IMPORTANTLY, HE CLAIMED THAT DAIMLER CHRYSLER HAS SEEN OCCURRENCES SIMILAR TO THAT OF MY OWN BEFORE. THIS IS A FIRE HAZARD WAITING TO HAPPEN. OR, IF IN A CRASH, WILL MY AIR BAG WORK? COULD I BE DRIVING DOWN THE HIGHWAY AND MY CONSOLE LIGHTS GO OUT, HIDING THE STATUS OF MY ENGINE (I.E., OIL LOW, ETC)? *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and engine cooling, Jul 5, 2005
EVENTS LEADING UP TO ENGINE STALL WHILE DRIVING. EVERY GAUGE ON DASH BROAD WILL LIGHT UP AND THEN THE ENGINE WILL STALL WHILE DRIVING. EVERYTHING THEN GOES DEAD. THIS IS THE FORTH TIME THIS HAS HAPPENED. EVERYTIME WE BRING IT INTO A DODGE SERVICE DEPART. THEY TELL US THAT THEY CAN'T FIND ANYTHING WRONG AND SEND US BACK ON THE ROAD. WAS EVEN TOLD THAT THE OWNER OF THE DEALERSHIP DROVE IT AND IT DIDN'T STALL SO NOTHING WRONG WITH IT. IT HAS BEEN HAPPENING EVERY TWO TO THREE MONTHS. MOST RECENTLY JULY 1, 2005. THIS TIME IT DOES HAVE A CO-PILOT ATTACHED, BUT WAS TOLD BY DEALERSHIP, THAT IT PROBABLY WON'T FIND ANYTHING. THE DEALERSHIP HAS RECORDS OF THE EXACT DATES. IT HAS HAPPENED FOUR TIMES IN A TEN MONTH PERIIOD. I HAVE HAD THE CAR THE WHOLE TIME; BRAND NEW OFF THE LOT. MY COMPLAINT IS THAT ALL THE DEALERSHIP IS DOING IS PUTTING ON THE COMPUTER AND SENDING US BACK ON THE ROAD WITH AN UNSAFE AND DANGEROUS VEHICLE.
Engine and engine cooling, Jun 30, 2005
MY PREVIOUS ODI IS 10126311 THIS VEHICLE WAS PICKED UP IN CLOVIS, NM THIS MORNING. BENDER DODGE HAD JUST REPLACED MY SHORT BLOCK DUE TO A SNAPPED NUMBER 7 ROD BETWEEN THE PISTON AND CRANK JOURNAL. THE TRIP WAS OVER 250 MILE FOR US AND ABOUT 10 MILES BEFORE WE REACHED BELEN, NM MY CHECK ENGINE LIGHT CAME ON. THE IDLE WAS HIGH AND THE RPMS WERE JUMPING UP AND DOWN. I CALLED CHRYSLER ROADSIDE ASSIST AND THEY COULD NOT ADVISE ME IF I SHOULD CALL A TOW TRUCK OR DRIVE IT. I HUNG UP MY CELL PHONE AND CALLED BENDER DODGE AND SPOKE TO ERIC IN THEIR SERVICE DEPARTMENT. HE THOUGHT IT SOUNDED LIKE A INTAKE AIR LINE AND TOLD ME IT WOULD BE FINE TO CONTINUE DRIVING TO AUGE'S DODGE IN BELEN. AUGE'S HAD THE VEHICLE FOR A COUPLE OF HOURS AND SEEMED TO THINK IT WAS JUST A CENSOR, THEY RESET IT AND WAITED FOR THE VEHICLE TO COOL OFF AND SENT US ON OUR WAY. ON THE WAY HOME THE CHECK ENGINE LIGHT NEVER CAME ON BUT THE CAR IS NOW IDLING VERY HIGH AND WHEN YOU LET OFF THE GAS THE WHOLE VEHICLE JERKS. DAIMLER/CHRYSLER IS NOT EASY TO DEAL WITH AND HAVE BEEN VERY UNHELPFUL TO US. I SEE A LONG ROAD WITH A VEHICLE THAT WON'T GET US DOWN IT. I HAVE A VEHICLE THAT IS NOT GOING TO BE RELIABLE AND WANT A REPLACEMENT VEHICLE SO I CAN GET TO WORK AND BACK EACH DAY AND ENJOY TRIPS WITH MY FAMILY.
Engine and engine cooling, Jun 30, 2005
DT: CONSUMER STATES THAT IN JANUARY HER VEHICLE STALLED WHILE SLOWING WITH NO WARNING DURING THE DAY. SHE THEN PULLED OVER TO THE SIDE OF THE ROAD, PUT THE VEHICLE INTO PARK AND WAS ABLE TO RESTART IT. THEN ON FEBRUARY 6,2005, THIS HAPPENED AGAIN, WHILE GOING 60 MPH, THERE WAS NO SLOWING INVOLVED. THIS HAPPENED AT NIGHT THE DASH BOARD LIGHTS STAYED ON BUT SHE DID LOSE ALL POWER TO THE VEHICLET, SHE PUT THE VEHICLE INTO PARK AND THE VEHICLE DID RESTART RESTART. AT THAT TIME SHE TOOK THE VEHICLE INTO THE DEALERSHIP AND WAS TOLD THAT BECAUSE THEY COULDN'T DUPLICATE THE PROBLEM THEY COULDN'T DO ANYTHING BUT SHE SHOULD CHECK BACK FOR COMPUTER UPDATES. THE VEHICLE IS CURRENTLY IN THE SERVICE DEPARTMENT AND THEY ARE TRYING TO FIND THE PROBLEM WITH THE VEHICLE. *AK
Electrical system, Equipment, Jun 27, 2005
WHEN THE AMBIENT TEMPERATURE IS ABOVE 105 DEG F, THE AIR CONDITIONER BLOWS OUT HOT AIR. I HAVE HAD THE 31 MAR 05 TSB FIX PUT IN PLACE, BUT THE AC STILL DOES NOT WORK CORRECTLY.
Engine and engine cooling, Jun 24, 2005
ON THREE SEPARATE OCCASIONS THE CONSUMERS 2004 DODGE DURANGO STALLED WHILE DRIVING. *JB *SC *JB
Engine and engine cooling, Jun 23, 2005
ON JUNE 5, 2005 WE TOWED OUR BOAT TO CONCHAS LAKE FOR VACATION. THE NEXT AFTERNOON THE MOTOR BEGAN TO KNOCK AFTER LAUNCHING OUR BOAT. ON THE MORNING OF JUNE 7, 2005 I CALLED ROADSIDE ASSISTANCE AND THEY TOWED MY CAR 118 MILES TO CLOVIS NM. MY CAR NEEDED A NEW MOTOR. BENDER DODGE HAS HAD THE VEHICLE SINCE JUNE 7, 2005, TODAY IS JUNE 23, 2005 AND IT IS STILL NOT READY. I RECIEVED A RENTAL CAR FOR 5 DAYS BECAUSE OF MY EXTENDED WARRANTY, KEPT IT FOR 7 DAYS AND HAD TO PAY FOR THE OTHER 2 DAYS. MY BOAT IS IN STORAGE IN CONCHAS, 188 MILES FROM HOME. MY 2004 DODGE DURANGO IS IN CLOVIS, 244 MILES FROM HOME. THIS VEHICLE WAS PURCHASED NEW AND NEEDED A NEW MOTOR AFTER 17,169 MILES.
Service brakes, Hydraulic, Jun 20, 2005
WHILE DRIVING THE 2004 DODGE DURANGO THE CONSUMER TRIED TO BRAKE BUT THE VEHICLE WAS NOT RESPONDING.*MR
Engine and engine cooling, Jun 11, 2005
2004 DODGE DURANGO STALLING WHILE DRIVING AT HIGHWAY SPEED AT 3 DIFFERENT TIMES- DEALER DENIED ANY PROBLEMS WITH SUCH STALLING AND COULDN'T DO ANYTHING ABOUT IT UNLESS IT STALLED WHILE ONE OF THEIR MECHANICS IN CAR WHEN IT HAPPENED- CAR WAS ONLY A FEW MONTHS OLD WHEN THIS STARTED - LUCKY NOT TO HAVE CAUSED SEROIUS AND DEADLY MULTI-CAR ACCIDENT-THIS IS A VERY SERIOUS PROBLEM AND IT NEEDS IMMEDIATE ATTENTION!
Electrical system, Jun 8, 2005
VEHICLE STALLS WITHOUT WARNING