2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Fuel/propulsion system, Mar 19, 2016
TAKATA RECALL - MY TRUCK SMELLS LIKE GAS ON THE INSIDE & OUTSIDE & IS LEAKING GAS THE FUEL TANK HAS COLLAPSED FOR THE SECOND TIME I HAVE REPLACED IT 5YEARS AGO & NOW IS COLLAPSED AGAIN IS THERE ANY RECALL DO TO IT BEING A REOCCURRING ISSUE , AFRAID THAT IS GOING TO CATCH ON FIRE WHILE DRIVING IT OR PARKED ANY LITTLE SPARK PROBABLY CAN IGNITE IT INTO FLAMES.
Air bags, Mar 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 14, 2016, crash
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING 12 MPH, THE AIR BAGS INADVERTENTLY DEPLOYED AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED FACE, RIGHT KNEE, HAND, AND INTERNAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE OF THE CRASH TO AN AUTO BODY REPAIR CENTER. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/11/16*LJ *TR
Electrical system, Engine, Mar 7, 2016, fire
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE POWER OUTLET IN THE CENTER CONSOLE STARTED SMOKING. THE CONTACT AND THE PASSENGER FOUND THE SOURCE OF THE SMOKE, PULLED THE PANEL OFF THE CENTER CONSOLE, AND NOTICED THE OUTLET WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ON ANOTHER OCCASION, THE CONTACT HEARD LOUD GRINDING NOISES COMING FROM THE ENGINE. WHILE DRIVING 50 MPH AND WITHOUT WARNING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. ONCE HOME, THE VEHICLE STALLED. UPON FURTHER INVESTIGATION, THE CONTACT STATED THAT THE SPRING SEPARATED FROM THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 135,000.
Air bags, Mar 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Mar 3, 2016
EVERY TIME I FUEL MY DURANGO IT SPEWS GASOLINE AFTER THE PUMP IS SHUT OFF.
Electrical system, Mar 2, 2016, fire
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING 10 MPH, SMOKE BEGAN TO ENTER THE VEHICLE FROM THE DASHBOARD. WITHIN MINUTES, THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VEHICLE WAS DESTROYED.
Power train, Feb 23, 2016
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE 4-WHEEL DRIVE ENGAGED INDEPENDENTLY WITHOUT WARNING. AS A RESULT OF THE FAILURE, THE WHEELS LOCKED AND IT WAS EXTREMELY HARD TO MAKE ANY TURNS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
Engine, Feb 11, 2016
AFTER NOTICING A DIFFERENCE IN DRIVING POWER FROM A STOP THE RPM'S WOULD ALMOST HIT 2K BEFORE MOVING. ENGINE LIGHT CAME ON AND SAID THAT I HAD A MISS-FIRE IN CYLINDER 8 AND I NEEDED A NEW IGNITION COIL. BOUGHT NEW PLUGS AND AN IGNITION COIL AND PROCEEDED TO CHANGE THEM OUT. THE DRIVERS SIDE OF THE ENGINE PLUGS STILL LOOKED CLEAN AND NEW. THE PASSENGERS SIDE WERE BURNT, HAD MOISTURE AND THE CYLINDER 8 PLUG WAS FOULED AND BROKE OFF IN THE ENGINE. FINISHED CHANGING EVERYTHING OUT AND PUT THE TRUCK BACK TOGETHER WITH STILL NO CHANGE IN CODES OR POWER. FOUND THAT THE STARTER WAS CORRODED AND INFORMATION CONCERNING A BAD COWL DESIGN CAUSING HYDRO-LOCKING OF THE ENGINES. ALSO REPLACED THE EXHAUST GASKETS 3 TIMES IN 5-6 YEAR PERIOD EACH TIME WITH BROKEN BOLTS FOUND. CHANGED OUT THE PCM, THEN REPLACED ALL THE INJECTORS WHICH WERE FOUND TO BE CRACKED AND SWOLLEN. THE TRUCK IS STILL GOING INTO LIMP MODE AND TURNED MY FOCUS ON THE TRANSMISSION (REPLACED AS WELL) AND STILL HAVING CYLINDER 8 MISS-FIRE CODES.
Electrical system, Exterior lighting, Feb 11, 2016
IN EARLY NOVEMBER 2015 WHILE DRIVING 45-50 MPH THE INSTRUMENT PANEL RANDOMLY WENT HAYWIRE AND ALL THE LIGHTS STARTED FLASHING AND THE INTERIOR LIGHTS AT THE SAME TIME. ABOUT TWO WEEKS LATER I REALIZED THAT THE OUTSIDE HEADLIGHTS WERE ALSO FLICKERING WHEN THE INSIDE LIGHTS FLICKERED. I TOOK TO THE LOCAL DEALERSHIP AND AFTER 4 DAY'S I WAS TOLD THEY COULD NOT RE-PRODUCE THE ISSUE. I QUIT DRIVING AFTER DARK DUE TO THE LACK OF CONTROL IN KEEPING THE LIGHTS ON THEN NOTICED I WOULD HAVE INTERMITTENT FLICKERING WITH THE HEADLIGHT KNOB OFF. AFTER RESEARCHING THE DODGE FORUMS AND RULING OUT THE FUSES I PURCHASED A NEW "REDESIGNED" HEADLIGHT SWITCH AND INSTALLED IT. TOOK CARE OF ALL THE FLICKERING LIGHT ISSUES AND NOW I CAN DRIVE AT NIGHT AGAIN.
Engine, Feb 9, 2016
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE AS THE FRONT END VIBRATED SEVERELY. THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED WITH AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,714.
Electrical system, Structure, Engine, Feb 9, 2016
ROD PIERCED THRU THE BOTTOM OF ENGINE AND LOCKED UP (110K MILES), FAMILY ON BOARD AND HAPPENED WHILE TURNING AT BUSY INTERSECTION.. HAD TO REPLACE ENGINE USED( FOUND ONE WITH 70K, WAITING ON THIS ONE TO DO THE SAME) CONSUMES TONS OF OIL. ELECTRICAL WITHIN DRIVER SEAT AND CD PLAYER ARE FAULTY/BROKEN. RUST ON REAR OUTER WHEEL WELLS. (NOTICED THIS RUST IS APPARENT IN EVERY SAME MODEL MAKE YEAR THAT I RUN ACROSS)
Air bags, Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jan 29, 2016
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Jan 21, 2016
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO VIBRATE SEVERELY AND VARIOUS WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE WITH NO FAILURE PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY WAS SERVICED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, WHILE PARKED, THE VEHICLE WAS UNABLE TO START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,953.
Engine, Jan 14, 2016
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE COMPARTMENT FLOODED IN THE RAIN CAUSING THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Air bags, Jan 2, 2016
PASSENGER AIRBAG INFLATOR HOUSING IN MY VEHICLE MAY RUPTURE ,FCA US LLC OS CONDUCTING A SAFETY RECALL REGISTERD IN FLORIDA.I BEING CALLING TO SCHEDULE A SERVICE APPOINTMENT SINCE JUNE 1915 BUT THEY DID NOT ORDER THE PARTS FOR REPAIR THE VEHICLE. THANK VERY MUCH.
Air bags, Dec 30, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Dec 28, 2015
WHILE ENTERING A HIGHWAY AND ACCELERATING UP TO SPEED THERE WAS A LOUD BANG, BOTH HEARD AND FELT, FOLLOWED BY VERY ROUGH ENGINE OPERATION. TURNED ONTO THE FIRST AVAILABLE SIDE STREET AND STOPPED THE VEHICLE. WHILE EXAMINING THE VEHICLE AND LOOKING IN THROUGH THE DRIVER'S SIDE FRONT WHEEL WELL DISCOVERED A HOLE IN THE ENGINE BLOCK. THE CRANKSHAFT IS VISIBLE THROUGH THE HOLE.
Engine, Dec 27, 2015
WE WERE VERY HAPPY WITH OUR DURANGO UNTIL A FEW DAYS AGO. MY HUSBAND AND KIDS LOADED UP A FEW DAYS BEFORE CHRISTMAS TO GO DRIVE UP THE MOUNTAIN, THEY MADE JUST AS FAR AS THE NEIGHBORS DRIVEWAY WHEN THEY HEARD A LOUD BANG AND WERE ABLE TO PULL IN TO THE DRIVEWAY OF A NEIGHBOR. THE ENGINE COMPLETLY SEIZED, ALL OIL LEAKED OUT. THE CAR HAS ALWAYS BEEN WELL MAINTAINED. NO WARNING AT ALL! A FEW DAYS EARLIER I HAD DROVE IT TO TOWN IN THE RAIN AND IT WAS IDLING ROUGH, BUT THE NEXT DAY SEEMED FINE. NOW THE ENGINE IS SHOT. WE HAVE BEEN HAVING HEAVY RAIN FOR DAYS AND LOOKS LIKE WATER WAS LEAKING IN TO THE ENGINE DUE TO A FAULTY COWL OR SOMETHING, WHICH CAUSED THE ENGINE TO FAIL. WE HAD JUST PUT BRAND NEW TIRES ON THE VEHICLE AND JUST RECEIVED NEW TAGS FOR IT! ALL THIS WITH ABSOLUTELY NO WARNING! WE ARE JUST OUT A VEHICLE AND 2 DAYS BEFORE CHRISTMAS! HAD WE KNOWN THIS WAS AN ISSUE WE WOULD HAVE GLADLY DONE EVERYTHING WE COULD TO FIX IT, BUT WE HAVE ONLY HAD THE VEHICLE FOR A FEW YEARS AND HAD NO IDEA RAIN COULD CAUSE OUR ENGINE TO SEIZE UP! THANKFUL IT HAPPENED CLOSE TO HOME AND NO ACCIDENT, BUT VERY SCARY WHEN SOMETHING LIKE THIS HAPPENS!
Electrical system, Dec 26, 2015
I HAVE A 2004 DODGE DURANGO 5.7 AND IT HAS BEEN HAVING AN ISSUE WITH THE BATTERY CONTINUOUSLY DRAINING. IT STARTED IN NOV 2014 WHEN THE BATTERY DRAINED AND WOULD NOT HOLD A CHARGE. I LET THE VEHICLE SIT UNTIL MARCH 2015, WHEN I NEED AN INSPECTION, THE SHOP RECOMMENDED I PURCHASE A NEW BATTERY. I DID AND THE BATTERY DRAINED WITH 3 WEEKS, SO I EVENTUALLY SCHEDULE AN APPT. WITH THE DEALER TO HAVE A DRAIN ON THE BATTERY CHECK, THEY SENT THE VEHICLE BACK STATING THERE WAS NO DRAWL ON THE BATTERY, IT SAT FOR MONTHS AGAIN, BECAUSE IT DRAINED BACK OUT. IN NOV. 2015 I FOUND OUT ABOUT THE G07 INSTRUMENT PANEL RECALL AND TOOK IT BACK TO THE DEALER FOR THAT. THEY CLAIMED THEY REPAIRED A WIRE IN THE PANEL AND THAT FIXED THE DRAIN, HOWEVER I STILL LOST POWER 2 WEEKS LATER. I THEN TOOK IT TO ANOTHER DEALER TO HAVE THE RECALL CHECKED AGAIN, BECAUSE OF A DEAD BATTERY AGAIN THE HEADLIGHTS AND INTERIOR DASH LIGHTS WOULD FLICKER ON AND OFF. 3 DAYS LATER STILL NOTHING THEY STATED THEY WERE UNABLE TO DUPLICATE FAILURE AND THEY DID NOT FIND ANY DRAIN OR FLICKERING. THE VERY MOMENT I PICKED UP THE VEHICLE AND DROVE IT HOME WITH MY HEADLIGHTS ON THEY BEGAN TO FLICKER ON AND OFF. TWO DAYS LATER MY BATTERY WAS DEAD AGAIN. THIS MAKES NO SENSE TO ME THAT THE DEALER CAN NOT PIN POINT ANYTHING, SO I BEGAN TO PROCEED TO FIX ON MY OWN, I HAVE FOUND THAT THE HEADLIGHT SWITCH WAS SHORTED OUT CAUSING THE LIGHTS TO GO ON AND OFF, AND I REPLACED IT. I STILL HAVE A DRAIN SOMEWHERE THOUGH, BATTERY DIED WITHIN 8 HOURS OF THE LAST START.
Electrical system, Engine, Dec 26, 2015
I PURCHASED THE VEHICLE IN 2009, WITHIN A 1 YEARS, I NOTICED WHILE DRIVING DURING A HEAVY DOWNPOUR THE CAR WOULD SHAKE AND SOMETIMES STALL OUT. I TOOK IT TO THE DEALER IN 2011 AND THEY REPLACED THE INTAKE GASKETS. I AM NOW REALING THAT THIS SEEMS TO BE A COMMON PROBLEM AND SHOULD HAVE HAD A RECALL ON IT.
Electrical system, Air bags, Dec 15, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 07V092000 (ELECTRICAL SYSTEM) AND 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Dec 15, 2015
RECEIVED RECALL, REF AIRBAG PROBLEM, CALLED CROSSWROADS DODGE, 4510 WHITEHILL BLVD, PRINCE GEORGE, VA ON SEPT. 8,201, WAS TOLD THAT THE DEALERSHIP DID NOT HAVE REPAIR PARTS BUT WOULD PLACE MY NAME ON LIST TO BE CONTACTED WHEN PARTS COME IN. CALLED BACK ON NOV 30, 2015, WAS AGAIN TOLD THAT PARTS HAVE NOT COME IN, AND THERE IS A LIST OF 300 OTHER CUSTOMERS WAITING TO BE CALLED, BUT I WOULD BE NOTIFIED WHEN PARTS COME IN. AS OF TODAY DEC 15, 2015, HAVE NOT RECEIVED CALL FROM DEALERSHIP.
Other or unspecified, Dec 5, 2015
MY TRUCK CUTS OFF WHILE I'M DRIVING ALL THE TIME WHEN IM TURNING CORNERS