2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Engine, Nov 30, 2015
11/18/15. IT WAS RAINING HARD HERE IN OREGON AS I WAS ON MY WAY BACK FROM TAKING MY GIRLFRIEND TO THE DOCTORS. I WAS FIRST IN LINE AT AN INTERSECTION. WHEN THE LIGHT TURNED GREEN I PROCEEDED. HALF WAY THROUGH THE INTERSECTION, WITHOUT WARNING, I HEARD A TERRIBLE REPEATING BANG. MY VEHICLE DIED AND I WAS ABLE TO COAST INTO A NEAR PARKING LOT. I HAD IT TOWED TO MY MECHANIC AND HE TOOK IT APART AND HAD FOUND OUT THE ENGINE WAS SHOT. HE REPORTED TO ME, THAT HE HAS HAD A FEW OF THESE DURANGOS LATELY WITH THE SAME PROBLEM.
Power train, Nov 27, 2015
DURANGO DECIDES TO GO INTO 4 WH DRIVE AT RANDOM WITHOUT INPUT FROM THE DRIVER TO DO SO. STEERING BECOMES HEAVY ... OFTEN THIS OCCURS WHEN THE DRIVER IS MAKING A TURN AT SLOW SPEEDS. DEPENDING OF THE STRENGTH OF THE DRIVER THIS CAN EASILY CAUSE A CRASH. THE MOTOR RPMS ARE PULLED DOWN AS THE DRIVER MAKES THE TURN AND CAN CAUSE THE CAR TO STALL...MAKING THE STEERING VERY HEAVY. THIS IS A KNOWN PROBLEM WITH THE DURANGO... FAULTY TRANSFER CASE MOTOR. THIS SHOULD BE REPLACED BY CHRYSLER.
Engine, Fuel/propulsion system, Nov 19, 2015
PURCHASED VEHICLE IN APRIL 2013. FIRST WEEK FUEL PUMP WENT OUT. IN LATE 2013 REPLACED FUEL PUMP AGAIN AFTER IT WENT OUT A SECOND TIME. BY NOW WE REALIZED THAT IF WE DROVE THE VEHICLE IN THE RAIN OR THROUGH A CAR WASH IT WOULD SHUTTER AND CUT OFF. IN EARLY 2014 THE FUEL PUMP WENT OUT AGAIN. WE REPLACED FUEL PUMP AGAIN AND ALSO COWL AS WE HAD FOUND INFORMATION THAT THE COWL WAS ALLOWING WATER TO DRIP DOWN ON THE ENGINE AND ELECTRICAL BOX. THIS HELPED FOR ABOUT 14 MONTHS. IN JULY 2015 REPLACED FUEL PUMP TWICE. NOW IT IS NOVEMBER 2015 AND AS I TYPE THIS IT IS BACK IN THE SHOP HAVING THE FUEL PUMP REPLACED AGAIN. WATER IS AGAIN LEAKING ONTO THE ENGINE AND COMPUTER BLOCK. IT CAUSES SHUTTERING AND STALLING AND THEN WITHIN A SHORT TIME THE FUEL PUMP GOES OUT. DRIVING DOWN THE ROAD IN THE RAIN IS TERRIBLY DANGEROUS BECAUSE THERE IS NO WAY TO TELL IF THE VEHICLE WILL SHUT OFF OR NOT. I HAVE CONTACTED DODGE AND THERE IS A TECHNICAL SAFETY BULLETIN ABOUT THIS ISSUE, BUT NO RECALL AS OF YET. A QUICK SEARCH SHOWS HUNDREDS OF OTHER DODGE OWNERS HAVING THE SAME ISSUE. BECAUSE MOST OF THE VEHICLES ARE NO LONGER UNDER WARRANTY DODGE HAS NOT ADDRESS THE ISSUE AS A WHOLE. I HOPE IT DOESN'T TAKE SOMEONE OR A FAMILY BEING KILLED BEFORE A RECALL IS ISSUED.
Air bags, Nov 18, 2015
TAKATA RECALL: TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Nov 18, 2015
2004 DURANGO 5.7 EVERY TIME WE HAVE A HARD RAIN THE MOTOR STALLS OR RUNS EXTREMELY ROUGH AND WE HAVE TO PULL TO THE SIDE OF THE ROAD. I TRAVEL FOR WORK, AND RECEIVED A CALL FROM MY WIFE THAT THE DURANGO WOULD NO CRANK OVER BUT WAS NOT CAUSED BY BATTERY ISSUE AS IT HAD JUST BEEN REPLACED. HAD SEVERAL PEOPLE LOOK AT IT AND THEY SAID MOTOR WAS LOCKED UP (HAD RAINED THE NIGHT BEFORE). LET IT SIT UNTIL I GOT HOME AND IT STARTED UP WITH A LITTLE KICK BACK AGAINST STARTER. LET IT WARM UP AND WENT AND HAD THE BATTERY AND STARTER CHECKED, BOTH WERE WITHIN SPECIFICATION FOR VOLTAGE AND AMP DRAW. DROVE ON COUNTY HWY WITH 45 MILE SPEED LIMIT APPROX. THREE MILES TO THE BANK. LEAVING THE BANK MADE A RIGHT TURN ONTO MAIN STREET AND THE MOTOR WENT THUMP, CLUNK, BANG AND DIED. COASTED OFF ROAD AND LOOKED UNDER VEHICLE THINKING WE HAD THROWN A BELT OR HIT SOMETHING. SAW OIL DRIPPING FROM PASSENGER SIDE OF MOTOR AND FOUND A HOLE IN THE OIL PAN WITH PART OF THE CONNECTING ROD STICKING THROUGH IT. I USED TO BE A MECHANIC SO I KNOW WHAT I WAS LOOKING AT. AFTER DOING RESEARCH I HAVE FOUND THAT THE RAIN GUTTER CHANNELS WATER ONTO THE TOP OF THE MOTOR WHERE THE PLASTIC INTAKE MANIFOLD HAS CRACKED ALLOWING WATER INTO THE MOTOR, THIS WATER CAN BECOME TRAPPED IN THE INTAKE MANIFOLD AND BE PULLED INTO THE MOTOR WHILE IT IS RUNNING AND YOU ARE MAKING A TURN. TALKED TO MY LOCAL DODGE DEALER, THEY SAID THEY HAD NEVER HEARD OF SUCH A PROBLEM BUT KINDLY TOLD ME $8000 TO REPLACE MY MOTOR. TALKED TO THE PARTS DEPARTMENT AND THEY DID NOT HAVE ANY INFORMATION ON AN UPDATED RAIN GUTTER, EVEN THOUGH THERE APPEARS TO BE A SERVICE BULLETIN ON THIS PROBLEM. THE NUMBER OF COMPLAINTS I HAVE SEEN SAYS TO ME THAT THERE SHOULD HAVE BEEN A RECALL ON THIS PROBLEM AS EVERY THING I HAVE READ SAYS IT IS QUITE COMMON
Air bags, Nov 17, 2015
TAKATA RECALL: TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,404. PARTS DISTRIBUTION DISCONNECT.
Engine, Nov 12, 2015
AFTER HEAVY RAINS THE ENGINE WOULD RUN ROUGH AND THEN SMOOTH OUT. THEN DURING ONE HEAVY RAIN I TRIED TO START THE VEHICLE AND HEARD A LOUD KNOCKING. I BROUGHT IT TO THE SHOP AND THEY DETERMINED THAT IT HAD HYDROLOCKED DUE TO WATER GETTING INTO THE INTAKE GASKET FROM THE COWL. AFTER TWO MONTHS OF AGRUING WITH THE WARRANTY COMPANY AND THE DEALER, THE WARRANTY COMPANY COVERED ALL BUT 1000 DOLLARS OF THE ENGINE REPLACEMENT BUT THE COWL IS NOT REPLACED. I FEAR THAT THIS WILL HAPPEN AGAIN.
Engine, Nov 11, 2015
ENGINE BLEW. A ROD OR SOMETHING BLEW WITHOUT WARNING THROUGH THE ENGINE CASE AS I WAS DRIVING AT 35 MPH ON STRAIGHT ROAD ON A TOWN STREET
Vehicle speed control, Service brakes, Nov 9, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. IN ADDITION, THE BRAKES FAILED WHEN DEPRESSED. THE GEAR SHIFT HAD TO BE SHIFTED INTO NEUTRAL TO REGAIN CONTROL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,085.
Engine, Nov 2, 2015
IF ANY WATER GETS INTO ENGINE COMPARTMENT (RAIN, ETC..) THE ENGINE WILL MISFIRE (STATIONARY) OR SHUT OFF (STATIONARY OR DRIVING). IF DRIVING WHILE RAINING, THE SUV WILL MISFIRE AND MAY SHUT OFF WHILE DRIVING. THE ERROR SEEMS TO BE WELL DOCUMENTED ON THE INTERNET AND BECAME ALL TO REAL THIS WEEK WHEN THE CAR SHUT OFF AT 70 MPH ON THE HIGHWAY WHILE IT WAS RAINING ALMOST CAUSING AN ACCIDENT AND POTENTIALLY KILLING MY FAMILY.
Engine, Nov 2, 2015
VEHICLE WOULD STALL DURING HEAVY RAINS AND TAKING IT THROUGH A CAR WASH WHILE DRIVING. SOMETIMES IT WOULD EVEN CUT OFF. ONE DAY IT CUT OFF AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP. I BOUGHT MY VEHICLE BRAND NEW AND THIS PROBLEM HAS BEEN GOING ON SINCE THEN. GOODYEAR COULD NOT DETERMINE THE CAUSE OF THE ISSUE AND THE DODGE DEALERSHIP INFORMED ME THAT IT WAS THE FUEL PUMP. SO THEY REPLACED MY FUEL PUMP AND THE PROBLEM STILL OCCURS DURING HEAVY RAINS AND GOING THROUGH THE CAR WASH. I REPLACED THE BATTERY A THIRD TIME AFTER CONTACTING ROADSIDE ASSISTANCE. NOW THE VEHICLE IS MAKING A KNOCKING SOUND. I'M AFRAID IT'S THE ENGINE. AFTER RESEARCHING, THERE ARE THOUSANDS OF COMPLAINTS ABOUT THE ISSUE WITH THE WIPER COWL LEAKING. THERE IS A SERVICE BULLETIN 18-006-05 PUT OUT BY CHRYSLER.
Engine, Oct 27, 2015
STALLED IN RAINSTORM WHILE DRIVING ON INTERSTATE 95, A DAY BEFORE. WE HAD BATTERY TESTED AT ADVANCED AUTO. BATTERY GOOD. DROVE HOME. THE NEXT DAY WE STARTED IT UP AND IT MADE A LOUD NOISE. SHUT IT OFF AND THEN RESTARTED IT. THE ENGINE WAS RAPPING. NEEDED A NEW ENGINE. UPON LIFTING HOOD TO SEE PROBLEM WE SAW A HOLE IN THE BLOCK. YOU COULD SEE CONNECTING ROD IN THERE.
Engine, Oct 27, 2015
IT WAS A RAINY DAY ON FRIDAY OCT. 2, 2015. THAT MORNING MY VEHICLE STARTED FINE, IT WASN'T UNTIL I CAME OUT OF WORK THAT EVENING WHEN I WENT TO START IT THE ENGINE MADE A LOUD SOUND AND IT WOULDN'T START. I TRIED A FEW TIMES UNTIL SUDDENLY IT TURNED ON AND IT WAS MAKING A KNOCKING NOISE. I THEN CALLED MY MECHANIC AND EXPLAINED THE SITUATION AND HE TOLD ME TO BRING IT TO THE SHOP SO THEY CAN PUT IT ON A LIFT TO TAKE A LOOK UNDERNEATH. AS I DROVE AWAY THE SOUND WAS UNBEARABLE AND THE FASTER I DROVE THE LOUDER IT GOT, SUDDENLY I HEARD A LOUD EXPLOSION AND THE VEHICLE STOPPED. IT FELT LIKE THE ENGINE FELL OUT, THERE WAS A LOT OF SMOKE AND OIL EVERYWHERE. I GOT THE VEHICLE TOWED TO THE MY MECHANICS SHOP FOR FURTHER DIAGNOSING WHEN THEY TOLD ME THE ENGINE BLEW OUT. THE NEXT DAY I GOT A CALL AFTER THEY TOOK THE ENGINE APART AND TOLD ME THE BLOCK HAD A HOLE BECAUSE THE PISTON BLEW THROUGH IT. THEY TOLD ME IT WOULD COST MORE MONEY TO REBUILD MY ORIGINAL ENGINE THAN BUYING A USED ONE, I OPTED OUT ON THE USED ONE. AS I WAS HOME I WENT ONLINE AND DID SOME RESEARCH WHEN I COME TO FIND OUT THAT MANY PEOPLE HAD THE SAME PROBLEM HAPPEN TO THEM WITH THE SAME VEHICLE ON A RAINY DAY OR WHEN THEY TOOK THEIR CAR THROUGH A CAR WASH. SO AS I DID MORE RESEARCH IT TURNS OUT THE WIPER COWL WHICH AT SOME POINT CHRYSLER CAME OUT WITH AN UPGRADE TENDS TO LEAK WATER ON TOP OF THE INTAKE MANIFOLD WHICH IS ANOTHER BAD DESIGN, THEN SUCKS IN WATER INTO THE ENGINE EVENTUALLY CAUSING IT TO HYDRO LOCK. I BOUGHT MY VEHICLE BRAND NEW IN 2004 AND NOW I'M DISAPPOINTED THEY NEVER ISSUED A RECALL TO FIX THIS PROBLEM. I JUST PAID OVER $4000 TO REPAIR IT AND GOD KNOWS HOW LONG UNTIL THIS USED ENGINE GOES OUT WITH THE SAME PROBLEM. I FILED A COMPLAINT WITH DODGE AND SPOKE TO SOMEONE YESTERDAY FOR THEM TO TELL ME THAT MY VEHICLE IS OUT OF WARRANTY . PLEASE HELP ME WITH THIS MATTER.
Power train, Oct 26, 2015
MY 2004 DODGE DURANGO 5.7L AWD IS ENGAGING IN FOUR WHEEL DRIVE AT HIGH SPEEDS ON ITS OWN ON THE INTERSTATE. IT MADE A VERY LOUD GRINDING AND CLUNKING NOISE, THE SERVICE 4WD LIGHT WILL COME ON AND THEN TURN OFF AND THEN THE 4WD LO LIGHT WILL COME ON AND TURN OFF. I WAS FORCED TO PULL OFF THE ROAD AND IT FELT LIKE THE CAR WAS STUCK IN FOUR WHEEL DRIVE AND WILL NOT COME OUT. I TRIED TO PUT IT IN GEAR WHILE JUST SITTING STILL AND IT JUST MAKES THAT GRINDING NOISE. I HAD TO HAVE THE CAR TOWED AS I AM AFRAID THAT DRIVING IT WOULD CAUSE MYSELF OR OTHERS PHYSICAL HARM. PLEASE CONSIDER LOOKING INTO THIS MATTER BECAUSE AS I AM READING ON SEVERAL DODGE FORUMS THIS IS A COMMON PROBLEM AND CAN BE VERY SERIOUS TO DRIVERS AND OTHERS. I HAVE READ THAT THERE ARE SEVERAL PROBLEMS WITH THE TRANSFER CASE IN 2004 AND 2005 DODGE DURANGO. A BIG COMPANY SUCH AS DODGE SHOULD INVESTIGATE THE NEED FOR A POSSIBLE RECALL SINCE THESE PROBLEMS ARE BEING ADDRESSED ON DODGE FORUMS. AS FAR AS GETTING IT FIXED OR TRYING TO FIGURE OUT HOW TO GET IT FIXED IS THE NEXT PROBLEM.
Steering, Air bags, Oct 21, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,271.
Air bags, Oct 15, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AND THE PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Other or unspecified, Engine, Fuel/propulsion system, Oct 13, 2015
I HAVE HAD THIS SUV FOR JUST A FEW MONTHS THE DAY I MAD MY FIRST PAYMENT IT WENT INTO THE SHOP TO BE FIXED. AT FIRST IT WAS APPARENTLY MY #5 PISTON SHOT THRU THE BLOCK WITH ONLY 120,000 MILE ON IT. THAN AFTER SPENDING THE $3,700 TO GET THAT FIXED IT WAS STILL SMOKING AND HAVING ISSUES. NEXT THING I KNOW IT IS NOW THE INTAKE MANIFOLD WHITCH WAS ANOTHER $700.00 AND IT WAS 84 IN BACK ORDER WHEN I SEEN THAT I PULLED IT UP ONLINE WERE I READ THAT THOUSANS AND THOUSANDS OF PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE FIRST YEAR OF THE HEMI MOTOR IN THE DURANGO. I HAVE THREE SMALL CHILDREN AND I SUPPORT MY KIDS AND HUSBAND DUE TO HIS SPINE SURGERYS. I FEEL IF THERE HAS BEEN THIS MANY PARTS GO BAD THAT IT SHOULD HAVE A RECALL WITH IT. I CANT AFFORD TO KEEP PUTTING MONEY IN SOMETHING THAT IS STILL NOT GOING TO DRIVE PROPERLY WITH MY CHILDREN IN IT. IT HAS SHUT OFF WHILE DRIVING THE SUV. IT IS NOT SAFE FOR MY KIDS TO BE IN IM AFRAID THEY WILL BE HURT OR KILLED IF IT HAPPENS AGAIN. DODGE NEEDS TO DO THE RIGHT THING AND HAVE THISS RECALLED AS SOON AS THEY CAN. THE VECHILE TURNED OFF WHILE ON A STREET THANK GOD IT WAS NOT ON THE FREE WAY.
Engine, Oct 11, 2015
JUST PURCHASED THIS VEHICLE TWO MONTHS AGO FROM DEALER IN NJ. WE HAD A HARD RAIN ABOUT A MONTH AGO, AND THE DURANGO WOULDN'T START IMMEDIATELY. I TURNED IT OVER AGAIN A FEW HOURS LATER AND IT STARTED WITH A HARD RUMBLE, BUT IT STARTED UP. IT DROVE FINE FOR ABOUT A MONTH, AND JUST AS THE WIFE AND I WERE LEAVING A GAS STATION, WE DROVE ABOUT FIFTY FEET AND HEARD A LOUD BANG. SMOKE WAS COMING OUT OF THE PASSENGER SIDE OF THE ENGINE, AND THE DURANGO WAS MAKING A NOISE LIKE METAL WAS ROLLING AROUND IN THE ENGINE. I STOPPED THE CAR, PULLING OVER TO THE SIDE OF THE ROAD. I LOOKED UNDER THE DURANGO AND SAW OIL DRIPPING OUT FROM THE ENGINE. I GOT UNDER THE CAR TO INSPECT IT A LITTLE FURTHER AND SAW A DIME SIZE HOLE IN THE ENGINE BLOCK. I GOT THE CAR TOWED BACK TO MY HOME AS IT WAS SATURDAY AND THE MECHANIC WAS NOT OPEN. THE TOW TRUCK DRIVER TOLD ME THAT THIS WAS THE THIRD DURANGO HE PICKED UP THAT DAY. NOT SAYING THAT ALL OF THE OTHER CARS WERE TOWED BECAUSE A BLOWN ENGINE, BUT YOU GET THE IDEA. DEALER WOULDN'T WARRANTY VEHICLE BECAUSE OF MILEAGE. I COULDN'T GET ANYONE TO WARRANTY THE DURANGO BECAUSE OF THE MILEAGE BEING OVER 150000. NOW IM TOLD I WILL HAVE TO BUY A REMANNED/NEW ENGINE FOR THIS CLUNKER. I WILL BE MAKING A COMPLAINT TO THE MANUFACTURER. I KNOW IT MAY NOT GO ANYWHERE. I HAVE READ ALL OF THE COMPLAINTS HERE AND ON THE INTERNET, FORUMS, ETC. ALL THE RESULT OF BLOWN ENGINES DUE TO "HYDRO-LOCKING", AND THE WIPER COWL DEFECT WERE WATER WOULD GET INTO THE ENGINE DURING HEAVY RAINS OR CAR WASHES. I HOPE OUR GOVERNMENT WOULD INTERVENE ON BEHALF OF ITS CITIZENS AND FORCE CHRYSLER TO ISSUE A RECALL OR AT LEAST BE RESPONSIBLE FOR A DEFECT THAT THEY CREATED, BUT I WON'T HOLD MY BREATH. MY DURANGO CURRENTLY HAS 160131 MILES ON IT, AND I GUESS IT'S GONNA STAY THAT WAY NOW BECAUSE IT CAN'T MOVE, AND I STILL OWE MONEY ON A SUV THAT I CANNOT DRIVE. NHTSA DO THE RIGHT THING.
Engine, Oct 10, 2015
BOUGHT THIS VEHICLE 3 MONTHS AGO WITH JUST 52000 MILES AND RUNNING IN GOOD CONDITION. DURING THE WEEKEND OF 25TH OF SEPTEMBER 2015 IT RAINED AND UPON TRYING TO TURN ON THE VEHICLE TO GO TO WORK ON MONDAY AS USUAL, THE MOTOR/ENGINE WAS HYDROLOCKED. WATER HAD SEEPED INTO THE CYLINDERS AND THE MOTOR SUFFERED FAILURE AND BROKE RODS. I HAD INSTALLED THE NEWLY REDESIGNED COWL VENT GRILLE THAT WAS SUPPOSED TO PREVENT THIS ,BUT IT DIDN'T WORK. DODGE COMPANY IS VERY WELL AWARE OF THEIR BAD ENGINEERING BUT WON'T RECALL THE VEHICLES AND PROTECT THEIR CUSTOMERS. I JUST LOST OVER 9000.00 DOLLARS IN INVESTMENT, INCLUDING TAXES FOR 700.00 + GETTING THE VEHICLE REGISTRATION, INSPECTED, TAGS, ETC. THE VEHICLE WASN'T IN MOTION WHEN THIS HAPPENED. IT WAS PARKED. NOT EVEN THEIR REDESIGNED COWL VENT GRILLE PREVENTS HYDROLOCK, WATER FROM LEAKING INTO THE INTAKE MANIFOLD, FROM HAPPENING.
Air bags, Oct 9, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Oct 9, 2015, crash
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MINOR CUTS AND BRUISES ON THE RIGHT SIDE OF THE UPPER BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Oct 8, 2015
CONSUMER STATED THAT HE FILED A PRO-SE LAWSUIT AGAINST FCA US LLC THAT HE WILL BE MAILING THE COMPLETE LAWSUIT AND OTHER SUPPORTING DOCUMENTS TO SUBSTANTIATE HIS COMPLAINTS IN REGARDS TO ISSUING RECALLS. *BF THE CONSUMER STATED HIS ISSUE INVOLVED A DEFECTIVE COWL PANEL, WHICH ALLOWED WATER TO PENETRATE THE SPARK PLUGS AND ENGINE COMBUSTION CYLINDERS CAUSING IT TO HYDROLOCK AND/OR THROW A ROD. THE DAMAGES COST THE CONSUMER $8,900.00.*JB
Air bags, Oct 7, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Oct 7, 2015
2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG AND FRONT BRAKE ISSUES. *SMD THE CONSUMER STATED THE DRIVER'S SIDE AIR BAG WAS REPLACED. HOWEVER, THE PART WAS NOT AVAILABLE FOR THE PASSENGER SIDE. *JB
Air bags, Oct 6, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.