2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
800 reports, newest first.
Electrical system, Electronic stability control (ESC), Dec 4, 2015
I WAS DRIVING ON A MAJOR INTERSTATE (I-70) WHEN DASHBOARD LIGHTS STARTED FLASHING AND SIGNALS STARTED GOING OFF. SEAT BELT SIGNAL. AIRBAG SIGNAL. ABS LIGHT SIGNAL. I THEN LOST POWER STEERING. MY 12-YEAR OLD WAS WITH ME AND SCARED TO DEATH AS CARS WHIZZED BY AT 70 MPH. I LUCKILY WAS AT AN OFF RAMP AND TOOK IT AND MANAGED TO PULL OFF THE MAIN ROAD. CAR WOULD NOT TURNOVER WHEN I TRIED IT AGAIN. GOT TOWED TO A DEALERSHIP. BATTERY WAS REPLACED FIRST. THEN THEY HOOKED UP THE ALTERNATOR TO THE NEW BATTERY, AND THE ALTERNATOR DRAINED THE NEW BATTERY BY HALF IN A MATTER OF SECONDS. AND STARTED SMOKING PROFUSELY. DEALERSHIP REPLACED THE ALTERNATOR, WHICH WAS A 220 AMP. AFTER THE ALTERNATOR WAS REPLACED IT WAS DETERMINED THAT THE ALTERNATOR BLEW THE PCM, SO I HAD TO HAVE THE COMPUTER PCM REPLACED TOO. DEALER SAYS THERE MAY BE MORE ISSUES THAT ARISE FROM THE BAD ALTERNATOR. HE WAS SURPRISED MORE WIRES AND FUSES WEREN'T MELTED OR DAMAGED BECAUSE OF HOW BAD THE ALTERNATOR WAS. MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A 220 AMP. BUT ALL OF THE SYMPTOMS THEY DESCRIBE FOR THE 160 AMP ALTERNATOR IS WHAT I EXPERIENCED WITH MY CAR. I AM JUST THANKFUL MY SON AND I, NOR ANYONE ELSE, WAS HURT OR KILLED IN THIS INCIDENT. ALL ALTERNATORS NO MATTER WHAT AMP NEED TO BE RECALLED. THIS IS A TRUE SAFETY HAZARD!
Electrical system, Other or unspecified, Nov 27, 2015
MY 2011 DODGE DURANGO ALTERNATOR WENT OUT AND MY PCM. NO WARNING CAR JUST SHUT DOWN. YOU NEED TO DO A RECALL ON ALL NO MATTER THE AMP!!! I WILL NEVER BUY DODGE AGAIN!
Electrical system, Nov 22, 2015
WHILE DRIVING ON THE EXPRESSWAY TOWING A TRAILER, FAMILY IN TOW MY 2011 DODGE DURANGO BATTERY LIGHT CAME ON AND THE SMELL OF SOMETHING BURNING WAS PRESENT. 2 MINUTES AFTER THE LIGHT CAME ON THE CAR DIED AND HAD TO PHYSICALLY NAVIGATE TO THE BREAKDOWN LANE WITH NO POWER WHAT SO EVER, IT WAS DARK AND CARS PASSING BY AT EXPRESSWAY SPEEDS, I HAD NO FLASHERS OR WARNING LIGHTS AT ALL. CAR WAS TOWED TO MY HOUSE.. IT WAS DETERMINED THAT THE ALTERNATOR WAS FROZEN SOLID. I REPLACED IT WITH AN 160 AMP ALT. AND A NEW BATTERY BECAUSE IT WAS COOKED ALSO, THE BATTERY WAS HOT. AFTER REPLACING IT AND HOOKING UP BATTERY NEG FIRST THEN POSITIVE. IT STARTED AND AFTER A BRIEF FEW SECONDS WHERE EVERYTHING APPEARS TO BE NORMAL THE GREMLINS COME OUT, THE WIPERS ARE ON WITH NO CONTROL THE AIR BAG LIGHT IS ON, NO DISPLAY OR RADIO, CHECK ENG LIGHT IS ON AS IS A HOST OF OTHER THINGS AFTER INITIAL START UP. I CALLED THE DEALER, GAVE MY VIN THEY SAID THAT IT DIDN'T FALL UNDER ANY RECALL. AND A DIAGNOSTICS TEST HAD TO BE DONE @ $125.00 JUST TO SEE WHAT IS WRONG .. I FEEL IF IT WERE MY WIFE OR DAUGHTER IN THE CAR DRIVING THEY WOULDN'T HAVE BEEN STRONG ENOUGH TO STEER WITHOUT ANY POWER CERTAINLY A SAFETY COMPLAINT..... AND PEOPLE WONDER WHY THIS COUNTRY IS GOING TO HELL.
Fuel/propulsion system, Nov 17, 2015
VEHICLE STALLED WHILE DRIVING APPROX. 30 MPH ON 2-WAY ROAD WHILE APPROACHING A TURN. ALL POWER STOPPED. WAS ABLE TO BRAKE AND TURN JUST ENOUGH TO AVOID COLLISION. AT STOP HAD TO PUT INTO PARK IN ORDER TO RESTART VEHICLE. COINCIDENTALLY, JUST REC'D INFO IN MAIL RE: TIPM SAFETY RECALL.
Electrical system, Nov 9, 2015
WHILE DRIVING THE VEHICLE, I NOTICED A BURNING SMELL AND GRINDING NOISE. I PULLED OVER TO INVESTIGATE AND WHEN I RAISED THE HOOD SMOKE WAS COMING FROM THE ALTERNATOR. ALTERNATOR OVERHEATED CAUSING VEHICLE TO BE UNDRIVEABLE. THERE HAS BEEN SEVERAL RECALLS ON THIS VEHICLE AND OTHERS BUT DON'T UNDERSTAND WHY THE ALTERNATOR RECALL ISN'T RELATED TO THIS PARTICULAR VEHICLE. ALL THE SYMPTOMS ARE THE SAME THAT I VE READ FROM VEHICLES THAT ARE LISTED IN THIS RECALL.. OVERHEATING....
Electrical system, Nov 6, 2015, fire
MY HUSBAND AND I WERE DRIVING HOME IN THE HEAVY RAIN. WHEN WE GOT HOME AND PARKED WE NOTICED A BURNING SMELL COMING FROM THE CAR (2011 DODGE DURANGO CITADEL). WE LIFTED THE HOOD TO INVESTIGATE WHERE THE SMELL WAS COMING FROM AND THE ALTERNATOR CAUGHT FIRE RIGHT BEFORE OUR EYES! SINCE WE WERE HOME AND IN OUR DRIVEWAY WE WERE ABLE TO PUT THE FIRE OUT WITH OUR WATER HOSE ALMOST IMMEDIATELY. I THINK THE HEAVY RAIN KEPT IT FROM CATCHING FIRE WHILE WE WERE ON THE ROAD! WE TOOK THE CAR TO THE DEALERSHIP AND CONTACTED CHRYSLER WHO TOLD US OUR VIN NUMBER WAS NOT PART OF THE ALTERNATOR RECALL AND WE HAD TO PAY FOR A NEW ALTERNATOR OUT OF POCKET. I'VE NEVER HEARD OF A 4 YEAR OLD ALTERNATOR CATCHING FIRE!!! VERY FRUSTRATING AS THIS IS A DANGEROUS ISSUE AND COULD HAVE CAUSED A DEADLY ACCIDENT HAD THIS HAPPENED ON THE OPEN ROAD. ALSO SUSPICIOUS THAT THEY HAVE AN ALTERNATOR RECALL WITH THE SAME ISSUES WE REPORTED BUT OUR VIN NUMBER IS NOT INCLUDED! BE CAREFUL IF YOU HAVE THIS CAR!
Electrical system, Nov 6, 2015
VEHICLE EXPERIENCED FAILURE OF ALL ELECTRICAL SYSTEMS, WHILE VEHICLE IN MOTION AT 45MPH. I WAS DRIVING ON THE HIGHWAY AND NOTICED MY RED "BATTERY INDICATOR" CAME ON. I ASSUMED IT WAS A WARNING THAT IT NEEDED TO BE REPLACED. AFTER APPROX 35 MILES, THE "DRIVER'S SEATBELT UNBUCKLED" WARNING CAME ON (IT WAS BUCKLED) AND THAT WARNING CYCLED OFF AND ON RAPIDLY, AND THEN OTHER WARNINGS TO CHECK THIS OR THAT APPEARED. WITHIN 30-60 SECONDS OF THAT BEGINNING, THE A/C SYSTEM SHUT DOWN, THE ABS AND TRACTION CONTROL OFF LIGHTS CAME ON, THE WINDSHIELD WIPERS TURNED ON, AND THEN I LOST THE POWER STEERING AS WELL. I WAS ABLE TO STEER JUST ENOUGH TO ANGLE INTO A GAS STATION AND PUT IT INTO PARK. AT THAT POINT, NO ELECTRICAL SYSTEMS WERE FUNCTIONING, THE CAR COULD NOT BE PLACED BACK IN "NEUTRAL" TO MOVE IT FURTHER, AND WE WERE UNABLE TO REMOVE THE KEY FOB. THERE WAS A FAINT SMELL, LIKE BURNING RUBBER OR SIMILAR. THE VEHICLE WAS TOWED TO OUR HOME, AS IT IS OUT OF WARRANTY (111K MILES) AND MY HUSBAND WISHED TO INVESTIGATE THE ISSUE AND REPAIR HIMSELF, IF POSSIBLE. HE REMOVED THE BATTERY, APPROXIMATELY 3 HOURS AFTER THE VEHICLE WAS SHUT OFF, AND IT WAS STILL VERY HOT TO THE TOUCH. HE REPLACED THE BATTERY WITH A NEW ONE, BUT WITHIN 1/2 MILE DRIVE THE RED "BATTERY" INDICATOR CAME BACK ON AND WE IMMEDIATELY RETURNED HOME. UPON FURTHER TESTING WITH A VOLTMETER, HE DETERMINED THE ISSUE IS THE ALTERNATOR. WE BELIEVE THIS ALTERNATOR IS FAULTY AND DANGEROUS, HOWEVER OUR VIN NUMBER IS NOT LISTED UNDER THE CURRENT RECALL (14V634000) OF THE 160 AMP ALTERNATOR (I AM NOT SURE WHAT AMP ALTERNATOR I DID HAVE). MY HUSBAND HAS OPTED TO REPLACE THE ALTERNATOR HIMSELF, RATHER THAN PAY THE DEALERSHIP TO DO SO, BUT WE BELIEVE THIS SHOULD BE INVESTIGATED FURTHER AS THE POSSIBILITY OF AN ACCIDENT SEEMS PRETTY HIGH IN THIS TYPE OF TOTAL ELECTRICAL FAILURE.
Engine, Nov 3, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. AFTER THE VEHICLE WAS PARKED, THE VEHICLE WOULD NOT SHUT OFF. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE TURNED OFF AFTER A BRIEF PERIOD OF TIME. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Engine, Oct 31, 2015
BOUGHT USED, HAD CAR LESS THAN 12 HOURS AND CAR STALLED WHILE DRIVING THRU 90 DEGREE CORNER ON HIGHWAY. LOSS OF POWER =NO POWER STEERING=ACCIDENT WAITING TO HAPPEN. CALLED DEALER AND RETURNED NEXT DAY. THEY COMPLETED AN OUTSTANDING RECALL. PROBLEM NOT FIXED, HAD CAR BACK 7 DAYS, STALLED AGAIN TWICE IN ONE DAY. RETURNED TO DEALER, HAD IT A WEEK AND A HALF AND COULD NOT GET TO REPLICATE, CLEANED AND ADJUSTED FCW SENSOR. HAD CAR BACK 4 DAYS AND STALLED AGAIN. BACK TO SERVICE NOW FOR 2 WEEKS. MAKING PAYMENT ON CAR THAT I HAVEN'T HAD VERY FRUSTRATING. ALWAYS OCCURS GOING THRU CORNERS. VERY SCARY AND LUCKY NO TRAFFIC BEHIND ME SINCE I HAVE TO PUT IN PARK TO RESTART BY PUSH BUTTON IGNITION. I AM VERY DISAPPOINTED WITH DODGE AS I HAVE READ SEVERAL SIMILAR COMPLAINTS WITH NO RESOLUTION. THE DEALER IS NOW OFFERING TO TAKE CAR BACK AND TRADE FOR SOMETHING ELSE OR REFUND MY MONEY (LEMON LAW). I WAS IN LOVE WITH THIS CAR BUT DON'T KNOW THAT I WANT TO STICK WITH DODGE AFTER ALL OF THESE ISSUES. IT SEEMS THAT PEOPLE HAVE BEEN FORTUNATE NOT TO GET INTO A SERIOUS ACCIDENT AND I HOPE THAT DODGE FIGURES THIS OUT BEFORE SOMEONE LOSES THEIR LIFE.
Electrical system, Oct 29, 2015
I WENT TO START MY DURANGO THIS MORNING, STARTED UP, BUT AFTER 10 SECONDS IT SHUT DOWN. NOTHING ELECTRICAL WORKED. COULD NOT REMOVE MY KEY. DISCONNECTED THE BATTERY-RECONNECTED. NO GOOD. HAVING TOWED . I WANT TO SAY THAT NOTHING ELECTRICAL GOES ON NO MATTER WHAT I DO. THE POWER FAILURE WAS COMPLETE. I SHUDDER TO THINK IF THIS HAPPENED WHILE I WAS DRIVING, IT COULD HAVE BEEN FATAL.
Electrical system, Oct 28, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AFTER THE NAVIGATION SYSTEM POWERED OFF, THE WINDSHIELD WIPERS ENGAGED, THE SEAT BELT AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Air bags, Oct 23, 2015
AIR BAG ICON DISPLAYED ON DASH. DEALER REPLACED AIR BAG WIRING HARNESS UNDER FRONT DRIVER SEAT. SAID IT GOT PINCHED BY THE SEAT? SINCE THEN INVERTER POWER PLUG IN BACK SEAT DOESNT WORK NOW NEEDS TO BE REPLACED. TIRE SENSOR REAR DRIVER SIDE DISPLAYED THAT IT HAD NO PRESSURE AND HAD TO BE REPLACED. ARE THESE THINGS CONNECTED ELECTRICALLY?
Electrical system, Engine, Fuel/propulsion system, Oct 6, 2015
THE CAR WILL CRANK BUT WILL NOT START. WHEN PRESSING THE PUSH TO START BUTTON IT TURNS OVER LIKE ITS GOING TO START BUT WILL NOT START. AFTER TAKING IT TO THE DEALERSHIP FOR RECALL WORK IT HAS THE SAME RE-OCCURING ISSUE. DODGE SAYS THAT IT WAS FIXED BUT I NOW HAVE TO TAKE IT TO AN INDEPENDANT REPAIR SHOP TO PAY OUT OF POCKET FOR A KNOWN ISSUE WITH THIS VEHICLE. THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL AND SHOULD BE PAID FOR AND FIXED BY MOPAR AND NOT THE CUSTOMER!
Wheels, Fuel/propulsion system, Oct 5, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT ALL FOUR RIMS OF THE TIRES WERE REPLACED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE RIMS WERE NOT COMPLETELY MADE OF ALUMINUM, WHICH POSSIBLY WAS CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO SMELLED A STRONG ODOR OF FUEL EMITTING AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,481.
Electrical system, Other or unspecified, Sep 21, 2015
I OWN A 2011 DODGE DURANGO CITADEL WITH 53,000 MILES. WAS LEAVING MY HOUSE WHEN THE CAR STARTED MAKING A HIGH PITCHED WHINE, TURNED AROUND WENT BACK HOME, TURNED OFF THE CAR, COULD SMELL BURNING WHEN I GOT OUT OF THE CAR. OPENED THE HOOD AND THE ALTERNATOR (220 AMP) WAS SMOKING. IF I WOULD HAVE DRIVEN ANY LONGER THE ALTERNATOR MOST LIKELY WOULD HAVE CAUGHT FIRE AND COULD HAVE BURNT MY CAR TO THE GROUND.
Electrical system, Sep 18, 2015
WHILE DRIVING ON THE HIGHWAY THE CAR JUST SUDDENLY STOPPED WORKING,ELECTRICAL SYSTEM STARTED GOING CRAZY ON ELECTRONIC INFORMATION CENTER THEN ALL POWER WAS LOST,NO WARNING,NO BATTERY LIGHT WARNING.THIS PART HAS ALREADY BEEN RECALLED ON THE FOLLOWING YEAR MODELS 2011-2014,FOR CERTAIN MODELS.THIS CAR IS NOT INCLUDED SINCE IT HAS 180 AMP INSTEAD OF THE 160 BUT THE SAME ISSUE HAS HAPPENED. RECALL NUMBER IS CHYSLER P60.IT IS ALREADY LISTED WITH THE NHTSA #14V634000..THE CONSEQUENCE ON YOUR WEBSITE SAYS IF THE ALTERNATOR FAILS,THE VEHICLE MAY STALL WITHOUT WARNING,INCREASING THE RISK OF A CRASH. PLEASE INVESTIGATE AND FOLLOW UP,THIS TYPE OF FAILURE CAN BE VERY DANGEROUS IF DRIVER DOESN'T HAVE STRENGTH TO PHYSICALLY PRESS BRAKE PEDAL AND MANUALLY STEER OFF TO THE SIDE OF THE ROAD SINCE ALL POWER HAS SHUT DOWN,AND POSSIBLY A CRASH.
Electrical system, Sep 9, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 45 MPH, AN ABNORMAL LOUD NOISE EMITTED FROM THE VEHICLE AND IT STALLED. THE CONTACT MENTIONED THAT ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED AND THE FAILURE LATER RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Electrical system, Sep 2, 2015, fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED IN AND AROUND THE VEHICLE. THE SMOKE APPEARED FROM THE RACK ON THE DRIVER SIDE AND FLAMES EMITTED ON THE DRIVER SIDE HEAD RACK. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Electrical system, Sep 2, 2015
2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Service brakes, Aug 26, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL SOUND EMITTED FROM THE BRAKES. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ROTORS WERE DEFECTIVE AND THAT THE BRAKE AND PADS FAILED TO RELEASED WITHOUT A WARNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Electrical system, Aug 21, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Electrical system, Aug 15, 2015
GOT OUT OF MY CAR AND SMELT BURNING WIRES I LIFTED MY HOOD AND SAW SMOKE COMING OUT BY THE ALTERNATOR. THEN I NOTICED THE MY BATTERY WAS DEAD. I WOUND UP REPLACING THE ALTERNATOR AND BATTERY. THE CAR STARTED AND ALL SEEMED FINE. LATER THAT DAY MY BATTERY LIGHT CAME ON AND THE DASH LIGHTS ALL STARTED TO COME ON AND GO OFF. I WENT TO THE STORE AND ON MY WAY HOME MY LIGHTS STARTED GOING OFF AND ON THE DASHBOARD STARTED TO LIGHT UP AGAIN AND THE RADIO WENT OFF AND CAME ON MY A/C WENT OFF AND ON. THEN MY POWER STEERING WENT OUT AND MY BRAKES FAILED. I ALMOST WRECKED. THANKFULLY I WAS IN MY NEIGHBORHOOD AND WAS ABLE TO GET HOME WITHOUT INCIDENT. THIS CAR DEFINITELY HAS A ELECTRICAL PROBLEM.
Suspension, Other or unspecified, Aug 14, 2015
WHILE DRIVING ON THE HIGHWAY WHEN I COME ACROSS A ROUGH SPOT THAT IS UNAVOIDABLE (WITH ALL THE CONSTRUCTION ON THE ROADS) MY STEERING WHEEL STARTS ROCKING AND IT BECOMES VERY DIFFICULT TO MAINTAIN CONTROL OF THE CAR. IT RESEMBLES A FLAT TIRE. I HAVE TO REALLY PAY ATTENTION AND KEEP THE CAR IN MY LANE. THERE IS ALSO A VERY NOTICEABLE RATTLE/NOISE/VIBRATION UNDER THE CAR. I HAVE HAD THE ALIGNMENT DONE AND EVEN PURCHASED NEW TIRES, BUT SO FAR NOTHING HAS HELPED.
Electrical system, Aug 11, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT 10 MPH AND COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Electrical system, Aug 7, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.