2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
800 reports, newest first.
Fuel system, Gasoline, Electrical system, Jun 7, 2023
The contact owns a 2011 Dodge Durango. The contact stated that while driving approximately 45 MPH, the vehicle stalled without warning. The vehicle was towed to the local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 136,000.
Engine, May 3, 2023, fire
The contact owns a 2011 Dodge Durango. The contact stated after driving at approximately 40 mph approximately three miles the vehicle was parked. The contact stated there was a burning odor present. The contact was informed that the vehicle was smoking. The contact witnessed smoke emanating from the engine compartment and opened the hood. The contact observed fire emanating from the engine compartment. The fire was extinguished with a fire extinguisher borrowed from a nearby service station. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Engine, Mar 8, 2023
Started idling rough and jerking when accelerating from a complete stop (traffic lights, intersections, etc) and when accelerating after braking in traffic.
Fuel system, Gasoline, Feb 27, 2023
The contact owns a 2011 Dodge Durango. The contact stated while driving 75 MPH, the vehicle lost motive power and stalled. The electronic throttle control (ETC) warning light was illuminated. After the vehicle cool down the contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 164,000.
Electrical system, Feb 24, 2023
With the initial incident with us as we were pulling into a roundabout & braking & turning to the left at some point and turning back to the right the engine stalls. All electrical was still working except for the engine and I smelled an odor of burning wire Seemingly coming from the center of the steering wheel. Shift into neutral hit the ignition and it restarts and everything‘s fine. After a couple times of this happening sporadically, we were notified there was a recall notice seemingly for this problem, but there was a wait while for the recall parts for the solution. With the subsequent occurrences there was no electrical smell, there’s no problem restarting it and there is no problem with any other electrical. Problem occurs with various levels of fuel. We had the recall work performed, and yet the problem still occurs, again, sporadically which makes it difficult to diagnose. The Dodge dealer service dept here, in Billings Montana, cannot seem to reproduce the problem. There are no error codes produced when it happens. It is becoming extremely dangerous. I wonder if anyone else has experienced that faint electrical smell like the first time coming possibly from the steering wheel. I think the recall was related to the fuel pump relay, but I think our problem has something to do with the wiring in the steering column. As I said, intermittently, the engine stalls upon braking with a slight turn to the left & then back to the right. It probably happens roughly once every three or four months and almost always any more pulling into a roundabout. Only once has it occurred other than entering a roundabout.
Electrical system, Feb 20, 2023
Was driving home car shut off battery Battery went completely dead had to tow to my house put a new battery new alternator and PCM Called NHTSA and they said my vehicle Wasn't On the recall list but I have the same problems as the vehicles that were on the recall list
Vehicle speed control, Service brakes, Fuel/propulsion system, Nov 10, 2022
vehicle keeps staling on road while operating, AND has THE BRAKES SYTEM failure. No brakes, brake booster had failed and also has recall part for brake booster.. the safety of my entire family was put at risk, I almost crashed into traffic. vehicle was taken to local dealership, was told FUEL PUMP relay has recall. no parts available, ONE YEAR LATER, STILL WAITING AND STILL NO PARTS AVAILABLE. VEHICLE HAS CHECK ENGINE LIGHT ON. ITS APPEAR AFTER BRAKES SYSTEM GAVE OUT.
Engine, Oct 24, 2022
Vehicle continues to die while driving. Fortunately the vehicle dies when slowing down to a stop or turn. It has been recalled for this twice.
Air bags, Sep 28, 2022, crash
Durango was T-boned on driver's side. Durango was turning left into a parking lot from a county road. Tahoe was going 50-55+mph in the same lane and direction as Durango. Durango put on left turn signal, slowed down to ~10mph, and turned left towards parking lot. At the same time, Tahoe sped up behind Durango, Tahoe tried to pass Durango on the left. Tahoe collided with left side of Durango, pushing it 30+ feet into the ditch. Tahoe drivers airbag deployed. No airbags deployed in the Durango. The Driver of the Durango smashed head/face into door column, causing concussion, whiplash, contusion to forehead/eyebrow requiring 8 stitches.
Electrical system, Sep 26, 2022
There was a whirring noise associated with engine rpm. It appeared to be something driven by the serpentine belt. Within a few miles the battery charge light came on. I figured the noise was then the alternator. I stopped at a parts store to order one and when I came back out, smoke was billowing out of the hood. I opened the hood and it was coming from the alternator. It wasn't slowing down. I asked for some tools from the parts store to unhook the battery and then the smoke started subsiding. It appeared the alternator created a short and the battery was feeding the potential for fire. This all happen in the course of 4 miles. The day before I had parked this vehicle in a parking garage below a college building for a sporting event. This could have caught fire and potentially caused a lot of damage to other vehicles and building. I don't think I would have heard the issue at highway speeds either, and eventually the short caused the entire electrical system to fail (hooked battery up to put car in neutral to load onto tow truck). I currently have the alternator and ordered a replacement (with a core charge). The back of the alternator has some metal that had melted along with the back plastic housing. The bearings seem smooth. I noticed another recall with same vehicle and alternator but with electric hydraulic power steering with the alternator shorting to ground, but my vin is not affected by that.
Vehicle speed control, Other or unspecified, Engine, Sep 25, 2022
The engine valve stem failed prematurely due to poor quality manufacturing. Due to this low quality product it has created low compression in the engine. This has triggered multiple codes such as misfire, ETC, and has affected the acceleration of the vehicle as well as performance and at times from even starting. My family's safety has been put at risk due to stalling of the vehicle in traffic.This was inspected by a proper mechanic who looked into my engine with a camera and used diagnostic tools. There was no lights active during fault..
Electrical system, Aug 9, 2022
Alternator failed
Engine, Jun 14, 2022
My cars fuel pump is being recalled which is causing starting issues and at times the car wont start. When driving the car it feels a bit of a lag or a loss in power. i have called for the recall parts to be fixed at the dealer for months now. they claim there is part issues or shipping issues on the parts. This an important part needs to be fixed and may cause more damage in the future to the engine if not fixed in a timely manner.
Electrical system, Forward collision avoidance, Jun 5, 2022
Vehicle became unresponsive on the highway due to 220 amp Alternator overheating and frying the PCM as a result. Same exact issue as recall item T36.
Air bags, Service brakes, Fuel/propulsion system, Apr 20, 2022, crash
Rear-ended into another vehicle. Car resisted braking
Engine, Mar 30, 2022
Car keeps stalling when pressing on the brake. even after the recall fix. Was only happening occasionally now more often. Happened on the expressway
Engine, Mar 29, 2022
The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds and making a turn or depressing the brake pedal, the vehicle would stall without warning. The contact stated that after each failure, the vehicle would be restarted and operate as designed. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 128,450.
Engine and engine cooling, Mar 8, 2022
The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 50 MPH, the temperature gauge was rising and the vehicle was overheating. There was also an antifreeze odor coming from the vehicle. The contact pulled off the road safely and added antifreeze to the coolant reservoir, and then drove home. A local independent mechanic diagnosed that the radiator and thermostat had failed and needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 210,000.
Electrical system, Mar 1, 2022, fire
The contact owns a 2011 Dodge Durango. The contact stated that while driving at 45 MPH, the contact noticed smoke coming from above the driver’s side sun visor. The contact lowered the sun visor and saw red coals and black smoke coming from the headliner. The contact pulled into a parking lot to get water to extinguish the fire. Upon returning to the vehicle the contact saw flames coming from inside the vehicle. The emergency services were contacted and notified of the fire. The fire department arrived on the scene. When the fireman pulled down the headliner there were flames underneath the headliner. The fire department was able to extinguish the fire. A police and fire report was filed. There was an injury reported. The fire department determined that the fire was caused by an electrical fault. The vehicle was towed to a tow lot. The insurance provider had not determined if the vehicle would be a total loss. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 181,000. The VIN was not available.
Fuel/propulsion system, Feb 6, 2022
The vehicle shutdown and steering is not responsive. I have to quickly put the vehicle in neutral and power on the vehicle again without getting into an accident.
Electrical system, Engine, Fuel/propulsion system, Dec 6, 2021
All current recalls have been performed on this vehicle. While making left and right hand turns after coasting down from a highway speed (55MPH or greater) the vehicle will stall. We will loose all power steering and brakes. No warning lights come on and everything appears normal except the engine is not running. Something in the fuel or electrical system is intermittently failing. I suspect it to be a "Dumb" device. Something that is told to turn on or off but there is no feedback to the computer to set a code when it fails. The vehicle is available for inspection at any time. This started occurring after one of the fuel pump relay recalls. It happens at random and is hard to duplicate, while we do have video of it, the dealer has been unable to duplicate it. The vehicle shows no codes, or anything wrong when it happens. Once the vehicle is stopped, shifted back into park, it will restart and run just fine. This has placed us in unsafe conditions in the middle of the opposing lane, in a turn, trying to restart the vehicle before another car comes around the turn. It is also hard to steer and stop a large SUV when power steering and brakes have been lost. There have been several close calls of getting the vehicle stopped prior to going off the road. The dealer has checked the vehicle over with no solution found for the issue. There has never been any warning lights associated with the vehicle stalling while driving. The vehicle does not know anything is wrong.
Air bags, Seat belts, Nov 19, 2021
The contact owns a 2011 Dodge Durango. The contact stated that after start-up, the air bag warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that the wiring on the inside of the driver’s side belt buckle was defective. The contact was informed that the defect was related to the air bag failure and that the buckle needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle and that she would be responsible for repair. The vehicle was not repaired. The failure mileage was approximately 224,000.
Steering, Electrical system, Air bags, Nov 15, 2021
While driving lights on dash all flash, windshield wipers come on, horn won’t work, windows won’t work, headlights will turn off, speedometer drops to zero. Problem started a year ago. Took it to dodge and 2 independent auto repair places, with no fix. We were without the car for 4 months while waiting to see if anyone could find a fix-as far as we were told there was none. Car drove fine for a couple of months with some “minor” issues-lights flash speedometer drops- pull over turn car off- everything ok. Today full electric failure! EVERYTHING stated above happened at once, in addition to feeling like I could not accelerate.
Power train, Electrical system, Forward collision avoidance, Oct 22, 2021
While at speed, the FCW light goes off and the vehicle looses the ability to accelerate. I usually have to pull over, shut down the vehicle, and restart it to continue. I have had all of the recalls completed as soon as possible, and the last one was completed several years ago. Similar things happened previously with this car but seemed to be fixed by recalls. This has only started happening again recently, say within the last month or two, and is happening with greater frequency.
Electrical system, Oct 7, 2021
Every so often, while I’m driving, my vehicle totally shuts down in the middle of traffic as I slow down for a turn or to stop. The steering wheel becomes very difficult to maneuver, forcing me to stop exactly where I am, to shift it to park and crank it up again.