2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
800 reports, newest first.
Electrical system, Dec 2, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Nov 25, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED AN ISSUE. UPDATED 12/30/14*LJ UPDATED 5/28/2015 *JS
Electrical system, Nov 25, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 49,000.
Electrical system, Nov 25, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Nov 24, 2014
DRIVING OUR VEHICLE ON THE INTERSTATE AND THE VEHICLE COMPLETELY SHUT DOWN ON US. NOW, THE VEHICLE WILL ONLY START PERIODICALLY. THE STARTER TURNS OVER BUT WILL NOT CRANK ON MOST ATTEMPTS. USUALLY WILL START AFTER TRYING FOR ABOUT 10 TO 15 MINUTES. RESEARCHED THE PROBLEM AND FOUND THAT THIS VEHICLE HAS A FAULTY TIPM. CHRSYLER CUSTOMER SERVICE IS OF NO HELP. THEY HAVE ISSUED A RECALL BUT HAVE NO PARTS AVAILABLE AND DO NOT KNOW WHEN THEY WILL. VERY POOR CUSTOMER SERVICE!!! THIS HAS NOW BECOME A VERY DANGEROUS VEHICLE TO DRIVE AND CHRSYLER/DODGE SEEMS TO BE IN NO HURRY TO COME UP WITH A REMEDY FOR ITS CLIENTS. *TR
Electrical system, Engine, Nov 21, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ON A SEPARATE OCCASION, THE CONTACT STATED THAT THE REMOTE STARTER INDEPENDENTLY ACTIVATED AS A RESULT AND THE ENGINE WAS TURNED ON WHILE PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Electrical system, Nov 19, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Nov 18, 2014
FOR SEVERAL WEEKS VEHICLE HAD ISSUES STARTING. EVENTUALLY THE VEHICLE WOULD NOT START. DODGE DEALER ADVISED TIPM MODULE WAS BAD. DEALER REPLACED MODULE WITH SIMILAR TIPM BUT STATED THIS WAS ONLY A TEMPORARY SOLUTION AND THAT DODGE HAD NOT COME UP WITH PERMANENT FIX. *TR
Electrical system, Fuel/propulsion system, Nov 17, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING APPROXIMATELY 45 MPH AND ATTEMPTING TO EXIT A MAJOR HIGHWAY, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE SERVICE MANAGER INDICATED THAT THE TECHNICIAN WAS HARD WIRING THE POWER TO THE FUEL PUMP MODULE THROUGH THE RELAY AS AN INTERIM REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL PROPULSION SYSTEM). THE CONTACT WAS WAITING FOR THE PART TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Electrical system, Nov 14, 2014
FOR SEVERAL DAYS MY CAR HAS BEEN MAKING A HIGH PITCHED WHINING NOISE COMING FROM UNDER THE HOOD. AFTER READING SEVERAL SIMILAR COMPLAINTS ONLINE IM ASSUMING IT WAS THE ALTERNATOR. FINALLY ON 11/13/14 JUST AS I HAD LEFT MY HOUSE THE CARS ELECTRICAL SYSTEM WENT HAYWIRE, ALL MY WARNINGS LIGHTS CAME ON AND THEN THE CAR STALLED AND WONT RESTART. LUCKILY MY FAMILY AND I WEREN'T INJURED BUT NOW IM FACED WITH WAITING FOR THE RECALL TO PUSH THROUGH OR DISH OUT $1100.00 TO HAVE THE ALTERNATOR FIXED... *TR
Service brakes, Nov 13, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Service brakes, Nov 13, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/09/15*LJ UPDATED 06/3/2015 *JS
Fuel system, Gasoline, Nov 12, 2014
TL* THE CONTACT OWNS 2011 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL PUMP REMAINED RUNNING AFTER THE VEHICLE WAS TURNED OFF. THE BATTERY BECAME DRAINED AS A RESULT. THE CONTACT NOTIFIED THE MANUFACTURER AND THE DEALER BUT THE PART NEEDED TO HAVE THE VEHICLE REPAIRED WAS UNAVAILABLE. THE CONTACT EXPERIENCED THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Electrical system, Service brakes, Nov 12, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MERGED OVER TO AN EMERGENCY LANE AND RESTARTED THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE, ABS AND BRAKE WARNING LIGHTS WERE CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE HAD FAILED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V530000 (FUEL SYSTEM), 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Engine, Fuel/propulsion system, Nov 12, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. AS A RESULT, THE BRAKES FAILED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL/PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE OF THE VEHICLE WAS 17,000.
Fuel/propulsion system, Nov 10, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR TO BE PERFORMED. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel system, Gasoline, Electrical system, Nov 10, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND AFTER IT RESTARTED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,430. UPDATED 12/22/14*LJ THE CONSUMER STATED THE FUEL PUMP WOULD CONTINUE TO RUN AFTER THE VEHICLE WAS SHUT UP. THE FUEL PUMP FUSE HAD TO BE REMOVED AND PLACED BACK FOR IT TO STOP. UPDATED 05/26/2015 *JS
Fuel/propulsion system, Nov 10, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE A FAILURE.
Engine, Fuel/propulsion system, Nov 8, 2014
DRIVING WITH MY FAMILY TO CHURCH ON RUCKER AVENUE IN EVERETT WASHINGTON AT A SPEED OF APPROXIMATELY 35 MILES PER HOUR. THE ENGINE STALLED AND CAR LOST POWER. WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. SAME THING HAPPENED A WEEK LATER WHILE DRIVING ON COLBY AVENUE IN EVERETT. THE CAR HAD BEEN HAVING DIFFICULTY STARTING, IT WOULD CRANK OVER BUT NOT START. ON OCTOBER 1'ST I TOOK THE CAR TO DWAYNE LANES IN EVERETT, THEY TOLD THEY HAD FIXED THE PROBLEM. THE CAR STILL DID NOT START AND THE PROBLEM REMAINS. TOOK THE CAR BACK TO DWAYNE LANES AND INFORMED THEM THAT THE CAR WAS STALLING WHILE DRIVING. THEY COMMENTED THAT THE PART WAS ON BACK ORDER AND SUBJECT TO A RECALL (P54/NHTSA 14V-530). DWAYNE LANES ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BE IN AND SUGGESTED THAT I TAKE THE VEHICLE BACK AND UTILIZE IT UNTIL THE PART CAME IN. I INFORMED DWAYNE LANES THAT I WOULD NOT BE DRIVING A CAR THAT LOSES POWER AT RANDOM TIMES ON PUBLIC ROADS. I INFORMED DWAYNE LANES THAT THIS WOULD PUT MY SAFETY AT RISK AS WELL AS EVERYONE ELSE ON THE ROAD. DWAYNE LANES INFORMED ME THAT THERE IS NOTHING THEY CAN DO. THE CAR HAS 32,000 MILES ON IT, AND IS STILL UNDER WARRANTY. HAVE CONTACTED CHRYSLER, TEMPE DODGE, AND DWAYNE LANES, AS WELL AS INSURANCE. NO PERSON WILL PROVIDE A LOANER VEHICLE, OR AN ESTIMATE OF WHEN THE CAR WILL BECOME DRIVABLE AGAIN. *TR
Fuel/propulsion system, Nov 7, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL/PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Nov 7, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER MULTIPLE ATTEMPTS. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Fuel system, Gasoline, Nov 7, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,934.
Electrical system, Nov 7, 2014
WE ARE GETTING A CHECK ENGINE LIGHT IMMEDIATELY FOLLOWED BY A TRACTION CONTROL WARNING LIGHT WHICH IS THEN FOLLOWED BY A LOSS OF POWER. YOU CAN PUSH THE GAS PEDAL TO THE FLOOR WITHOUT ANY ACCELERATION. THIS HAS HAPPENED NUMEROUS TIMES ON THE HIGHWAY. YOU CAN BE IN THE LEFT LANE WITHOUT THE ABILITY TO ACCELERATE AND NOW YOU HAVE TO PULL OFF TO THE LEFT OR STRUGGLE TO MANEUVER TO THE RIGHT. IT HAS OCCURRED WHILE ON THE ON-RAMP TO HIGHWAYS AND LIMITED THE VEHICLE TO 20-30 MPH CAUSING RIGHT LANE TRAFFIC TO SLAM THEIR BRAKES OR SWERVE AROUND US. OUR 2011 DURANGO ALSO BURNS THROUGH BULBS BOTH FRONT AND REAR AT AN ALARMING RATE LEAVING OUR FAMILY ON THE ROAD OFTEN TIMES WITHOUT A HEADLIGHT, BRAKE LIGHTS OR TURN SIGNAL. *TR
Fuel/propulsion system, Nov 6, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Engine, Nov 6, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD START INTERMITTENTLY AND THE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.