2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
800 reports, newest first.
Fuel/propulsion system, Sep 16, 2014
I HAVE PROBLEMS TO START THE VEHICLE SOMETIMES THE FUEL PUMP DOES NOT TURN ON, I REPLACED THE PRIMARY FUEL PUMP AND IT WAS WORKING GOOD FOR 2 WEEKS AFTER THAT, THE PROBLEM CAME BACK AND OTHER ISSUE WHEN I'M DRIVING, THE CAR ACCELERATE BY ITSELF THE RPM'S GOES ALL THE WAY UP, I WENT TO THE DEALER BUT THEY SAY THAT IF THERE IS NO LIGHT ON (CHECK ENGINE) THEY CAN'T DO ANYTHING. *TR
Fuel/propulsion system, Sep 16, 2014
VEHICLE HAVING PROBLEMS TURN ON IT'S TO NEW TO BE HAVING FUEL PUMP ISSUES VERY DISAPPOINTED IN THIS VEHICLE AND READING ALL OF THE ELECTRICAL ISSUES THIS MODEL HAS IS RIDICULOUS AND SOMETHING NEEDS TO BE DONE ABOUT THIS CAR BEFORE IT EITHER CATCHES ON FIRE OR SOMEONE LOSES A LIFE! *TR
Electrical system, Engine, Fuel/propulsion system, Sep 16, 2014
THIS IS THE KNOWN ISSUE WITH TIPM FAILURE, THE CAR JUST STALLED AND LOST ALL POWER AND WOULD NOT START BACK UP. THE ENGINE WOULD TURN JUST FINE WHEN STARTING BUT WOULD NOT START. HAD IT TOWED TO MY REGULAR MECHANIC AND HE LET ME KNOW TODAY THAT IT IS THE TIPM WHICH IS CURRENTLY UNAVAILABLE WITH LONG WAIT TIMES. *TR
Service brakes, Sep 16, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Fuel/propulsion system, Sep 15, 2014
VEHICLE BEGAN ON OCCASION, TO NOT START, TO SHUT DOWN AFTER STARTING AND FOR THE FUEL PUMP TO CONTINUE TO RUN AFTER THE CAR WAS SHUT DOWN CAUSING THE BATTERY TO BE RUN DOWN. IT HAS BEEN DETERMINED TO BE A FAILED TIPM UNIT AT THE COST OF $963.04 FOR A VEHICLE THAT IS 3 YEARS OLD. THE DEALER SHIP IS AWARE OF THE ISSUES HOWEVER CHRYSLER HOTLINE SAID THEY ARE UNAWARE OF ANY PROBLEMS AND WILL NOT COVER THE PART. *TR
Electrical system, Engine, Sep 13, 2014
VEHICLE WAS HAVING TROUBLE STARTING EVERY ONCE AND A WHILE. THE ENGINE WOULD TURN OVER AND OVER BUT WOULD NOT START. APPLYING THE BRAKES AND PUSHING THE START BUTTON WOULD STOP THE MOTOR FROM TURNING OVER. OCCASIONALLY THE ENGINE WOULD START AFTER MULTIPLE TRIES. HOWEVER, IT NOW DOES NOT START AT ALL. *TR
Service brakes, Sep 12, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 11, 2014
2011 DURANGO WITH THE TIPM ISSUE. CHRYSLER DODGE BASICALLY SAID I'M SOL AND SO DID THE LOCAL DEALERSHIP MAC HAIK GEORGETOWN. PARTS ON BACK ORDER AND WILL COST $1200. NO HELP FROM EITHER PARTIES. HOW MANY CUSTOMERS HAVE TO BE IN ACCIDENTS BE FOR THEY TAKE ACTION? I GET A RECALL FOR A VANITY LIGHT WIRE THAT MAY SHORT AFTER A HEADLINER REPAIRS....REALLY, WHAT ABOUT THE FACT THAT MY DURANGO MAY SHUT DOWN WITHOUT NOTICE, LOSS ALL POWER AND POSSIBLY CRASH, POSSIBLY INJURING MY FAMILY OR SOME ONE ELSE? I LEFT CHEVROLET FOR DEFECTS AND POOR CUSTOMER RELATIONS AND NOW I WILL LEAVE CHRYSLER. AMERICAN TAX PAYERS BAIL THESE GUYS OUT AND THIS IS HOW THEY TREAT THE PEOPLE HOW KEPT THEM FROM DISSOLVING. *TR
Service brakes, Hydraulic, Service brakes, Sep 10, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/14*CN
Electrical system, Sep 9, 2014
NOTICED A VEHICLE STARTING PROBLEM SOMETIME IN EARLY 2014. THE STARTER WOULD JUST CRANK THE ENGINE WITHOUT IT FIRING. I DID NOTICE THE LIGHTNING BOLT WARNING ILLUMINATED AS THE VEHICLE FAILED TO START. I HAD TO LET OFF THE BRAKE AND PUSH THE START BUTTON TO DISENGAGE THE STARTER FROM TURNING THE ENGINE OVER. I THEN REPEATED THE PROCESS TO START THE VEHICLE AND IT STARTED RIGHT UP WITH NO FURTHER PROBLEMS & NO LIGHTS. THIS ISSUE HAPPENED SEVERAL MORE TIMES OVER THE MONTHS WITH THE SAME OUTCOME UNTIL AUGUST 31, 2014. ON THIS DATE, THE VEHICLE WOULD NOT START AFTER 3 OR 4 TIMES, ALSO NOTING THE LIGHTNING BOLT ILLUMINATED. I THEN PLACED THE VEHICLE IN NEUTRAL AND IT STARTED WITH WARNING LIGHTS EXTINGUISHED. THIS HAPPENED AGAIN THE NEXT DAY ON SEPTEMBER 1, 2014 AND AGAIN HAD TO START THE VEHICLE IN NEUTRAL. WHILE DRIVING THE VEHICLE THAT DAY I NOTICED THE FCW LIGHT ILLUMINATE FOR ABOUT 10-15 MINS THEN WENT AWAY FOR THE REMAINDER OF THE DRIVE. I HAVE NOTICED THIS LIGHT INTERMITTENTLY WHILE DRIVING BEFORE AND AFTER SEPTEMBER 1ST. THE START PROBLEM HAS BECOME A RECURRING ISSUE. SEPTEMBER 9, 2014, IT TOOK ABOUT 15 ATTEMPTS TO FINALLY START THE VEHICLE WITH THE ELECTRONIC THROTTLE CONTROL (LIGHTNING BOLT) LIGHT STEADILY ILLUMINATED UNTIL THE VEHICLE STARTED. ONCE IT STARTED, THE FOLLOWING WARNING LIGHTS REMAIN ILLUMINATED: 1) ANTI-LOCK BRAKE SYSTEM, 2) ELECTRONIC STABILITY CONTROL, 3) BRAKE, AND 4) BOTH LEFT & RIGHT MIRROR BLIND SPOT WARNING TRIANGLES. IN ADDITION, THE ELECTRONIC SPEEDOMETER READ ZERO WHILE DRIVING. I DROVE A HALF MILE TO THE STORE AND TURNED THE VEHICLE OFF FOR 10 MINS. IT THEN STARTED NORMALLY WITH NO WARNING LIGHTS ILLUMINATED. I DROVE ABOUT ANOTHER MILE TO MY HOUSE WITHOUT ANY ISSUES. I'VE HAVE FOUND NUMEROUS PEOPLE WITH THE SAME TYPE OF ISSUES ON CHRYSLER PRODUCTS AND ALMOST ALL HAVE LED TO A FAULTY TIPM WITH REPAIR COSTS OVER $1,000. *TR
Electrical system, Sep 9, 2014
VEHICLE WILL NOT START OR IF IT STARTS IT TURNS BACK OFF. IT TAKES SOMETIME UP TO 4 TIMES BEFORE IT WILL START. *TR
Electrical system, Sep 9, 2014
VEHICLE TIPM FAILURE. VEHICLE HESITATES TO START OR FAILS TO START. FUEL PUMP STAYS ENGAGED UNTIL BATTERY IS DISCONNECTED. *TR
Electrical system, Fuel/propulsion system, Sep 8, 2014
VEHICLE STALLED A FEW TIMES AND HAD A ISSUE WITH RESTARTING.TOOK IT TO DODGE THAT FOLLOWING WEDNESDAY TO GET DIAGNOSED THEY FOUND A COUPLE ISSUES THE MAIN ONE BEING THE RELAY TO THE FUEL PUMP LOCATED IN THE TIPM WAS INOP AND CAUSING THE NO START ISSUE THAT MADE THE VEHICLE EVENTUALLY TOTALLY SHUT OFF. REPLACED THE VEHICLE BATTERY THE NEXT WEEK AND THE SAME ISSUE EXISTS. EVERY TIME WHEN THE VEHICLE WAS JUMPSTARTED IT REMAINED TO OPERATE UNTIL THE NIGHT WHEN IT WAS DEAD NO RESPONSE. SEEMS AS THOUGH THE VEHICLE TIMES OUT AND DEFAULTS TO THE TOTALLY DEAD MODE UNTIL JUMPSTARTED THE NEXT DAY. *TR
Electrical system, Sep 5, 2014
MY CAR WAS HAVING TROUBLE ACCELERATING AND/OR JERKING DURING DRIVING BEFORE FINALLY NOT STARTING AT TIMES. THE PROBLEM TURNED OUT TO BE THE TOTALLY INTEGRATED POWER MODULE; WHICH HAS BEEN DOCUMENTED AS A PROBLEM BY MANY DODGE OWNERS IN SEVERAL VEHICLES, BUT THERE HAS BEEN NO RECALL, IT AS IF THE COMPANY IS WAITING ON SOMEONE TO STALL IN TRAFFIC AND CAUSE AN ACCIDENT OR DEATH BEFORE THEY RESPOND TO THE ISSUE. THE SERVICE REPS EVEN DENIED ANY ON GOING ISSUE WITH THE PART IN THEIR VEHICLES, BUT WHEN YOU SEARCH THE WEB THE COMPLAINTS ARE WELL DOCUMENTED. *TR
Electrical system, Sep 5, 2014
SINCE NEW THIS CAR HAS HAD INTERMITTENT NO START CONDITION. WE RETURNED TO DEALER MORE THAN ONCE. HAD FOBS REPLACED ETC. DEALER WAS UNABLE TO RESOLVE. WE HAD MADE AN APPT FOR A WEEK OUT TO GET THE DEALER (QUICKEST THEY WOULD GIVE US). CAR AGAIN WENT INTO NO START MODE. WE TOOK TO A DIFFERENT DEALER . THEY TOLD US THEY HAVE SEEN THE ISSUE AND WOULD REPAIR BY ADDING A RELAY SO FUEL COULD GET TO ENGINE. (STAR CASE #S130800039). THEY MADE THE REPAIR. WE HAVE NOT HAD ISSUE AGAIN. THIS IS A SAFETY ISSUE BEING LEFT STRANDED WITH A CAR THAT WILL NOT START. PLEASE REQUIRE DODGE TO RECALL AND REPAIR ALL LIKE VEHICLES. ALSO REQUIRE DODGE TO REIMBURSE THOSE OF US LEFT HOLDING THE BILL FOR REPAIRS COMPLETED! THANK YOU. *TR
Service brakes, Sep 4, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 4, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND IMMEDIATELY. THE VEHICLE RESUMED NORMAL OPERATION SHORTLY AFTER. THE FAILURE RECURRED TWICE. THE CONTACT WAS AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Electrical system, Engine, Fuel/propulsion system, Sep 4, 2014
THE PROBLEM FIRST MANIFESTED ITSELF IN AN OCCASIONAL DIFFICULTY STARTING THE VEHICLE, TYPICALLY AFTER IT SAT OVERNIGHT. UPON PRESSING THE START BUTTON THE STARTER WOULD ENGAGE BUT THE ENGINE WOULD NOT START. PRESSING THE START BUTTON AGAIN TO STOP THE CRANKING AND THEN RE-PRESSING THE BUTTON WOULD GET THE ENGINE TO START. WEEKS WOULD SOMETIMES GO BY WITHOUT THE PROBLEM RECURRING. AROUND THE MIDDLE OF JULY 2014 THE PROBLEM STARTED TO GET MUCH WORSE, THE CAR SOMETIMES NOT STARTING MULTIPLE TIMES DURING THE DAY EVEN AFTER SHORT STOPS. AROUND THE END OF JULY MY WIFE HAD THE PROBLEM HAPPEN TO HER, GOT THE VEHICLE STARTED, BUT AS SHE BACKED OUT OF A PARKING SPOT THE VEHICLE STALLED IN THE TRAFFIC LANE. AFTER THAT INCIDENT I TOOK THE VEHICLE TO A DODGE DEALERSHIP WHERE THEY "CLEARED SEVERAL FAULT CODES" AND SENT ME ON MY WAY. THREE DAYS LATER THE VEHICLE ONCE AGAIN WOULDN'T START, BUT THE "RESET AND REPRESS" TACTIC WOULD WORK AND THE VEHICLE WOULD RUN. AROUND AUGUST 7 2014 THE PROBLEM GOT MUCH WORSE. THE VEHICLE TOOK MULTIPLE ATTEMPTS AND 1-2 MINUTES TO GET RUNNING ON SEVERAL MORNINGS, NOW THOUGH THE VEHICLE WOULD STALL ONCE STARTED AND BEFORE MOVING. ONCE RUNNING, IN GEAR, AND MOVING THE CAR WOULD RUN FINE. CAR FAILED TO START THEN EACH MORNING AUG 15-17, TAKING 1-2 MINUTES EACH MORNING AND MULTIPLE STALLS. ON AFTERNOON OF AUGUST 17, 5 MINUTES AFTER MAKING A DEALER APT FOR NEXT MORNING, I WAS DRIVING AT ABOUT 10 MILES PER HOUR AND THE ENGINE DIED COMPLETELY, POWER STEERING AND BRAKES WENT OUT AS WELL. ONLY AFTER 3 MINUTES DID FINALLY USING THE REMOTE START FUNCTION ON THE KEY FOB GET THE VEHICLE TO START AND RUN, THIS ON A VERY BUSY ROADWAY BLOCKING A LANE OF TRAFFIC. NEXT DAY VEHICLE WOULD NOT START AT THE DEALER EITHER, THEY DIAGNOSED A BAD TIPM MODULE AND OFFERED ME A NEW MODULE FOR $1200 OR A "RELAY KIT" FOR $587. NEW MODULE CURED PROBLEM FOR NOW. *TR
Service brakes, Sep 4, 2014
YOU SENT OUT A RECALL ON MY VEHICLE. I CALLED AND MADE AN APPT., WITH DEALERSHIP FOR JUNE 2014. WHEN I SHOWED FOR MY APPT., I WAS INFORMED THAT THEY DID NOT HAVE PARTS NEEDED TO FIX MY VEHICLE. I WAS TOLD TO CALL THEM IN AUGUST BECAUSE THAT'S WHEN THE PARTS WOULD BE IN. I CALLED IN AUGUST AND WAS TOLD THEY ARE ONLY GETTING A FEW PARTS AT A TIME AND FOR ME TO CHECK BACK PERIODICALLY. I JUST CALLED THEM AND THEY NOW HAVE PUT ME ON A WAITING LIST STATING THEY STILL DO NOT HAVE PARTS AND THAT SEVERAL ARE IN FRONT OF ME ON LIST. YOUR LETTER STATES THAT I NEED TO FILE A COMPLAINT IF THE PROBLEM IS NOT FIXED WITHOUT CHARGE AND IN A TIMELY MANNER. *TR
Service brakes, Sep 4, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE PART WAS ORDERED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 3, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND CAMPAIGN ID NUMBER: 14V391000 (LIGHTING). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Electrical system, Service brakes, Sep 3, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Sep 3, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START DURING THE DAYTIME OR WHEN THE VEHICLE WAS HOT. THE PROBLEM HAS OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE WAS 59,000.
Electrical system, Sep 2, 2014
THE INITIAL INDICATION OF A PROBLEM WAS THE VEHICLES INABILITY TO START (USUALLY TOOK 3-4 TRIES). ONCE IT STARTED THE FIRST TIME IT WOULD SHUTTER THEN SHUT OFF AGAIN. FINALLY STARTING OKAY AFTER SEVERAL STUMBLING STARTS. IT WOULD RANDOMLY CUT OFF WHILE DRIVING (MAKES THE POWER BRAKES AND STEERING VERY DIFFICULT TO HANDLE). THE FINAL TIME WAS WHEN THE TRANSMISSION WOULD NOT GO BACK INTO DRIVE (OR PARK). IT WOULD ACT AS IF IN NEUTRAL EXCEPT THERE WAS AN AUDIBLE BUZZING WHEN CLICKED BACK TO PARK. THE INITIAL ENGINE ISSUES TURNED OUT TO BE THE TIPM (TOTAL INTEGRATED POWER MODULE). THE FUEL PUMP WAS BEING SHUT DOWN BY THE TIPM. THE SECOND ISSUE WITH THE TRANSMISSION WAS DUE TO A 4 LOW NEUTRAL SWITCH BEING STUCK IN THE DOWN POSITION. BOTH ARE BEING FIXED MY OUR EXPENSE NOW AS THEY ARE NO LONGER COVERED UNDER WARRANTY. THESE PARTS ARE EXPENSIVE AND CAUSED SOME SAFETY OF USE ISSUES AS AN INEXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT WHEN THE POWER STEERING AND BRAKES WERE DIFFICULT TO HANDLE. *TR
Electrical system, Engine, Fuel/propulsion system, Sep 1, 2014
I HAVE A 2011 DODGE DURANGE THAT HAS A FAILING TIPM (TOTALLY INTEGRATED POWER MODULE) AND DODGE IS AWARE OF THIS PROBLEM HOWEVER, WILL CONTINUE TO SELL THE CARS WITHOUT FIXING SO WE GET SO SPEND OVER 1,000.00 TO FIX IT! *TR