2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
800 reports, newest first.
Engine and engine cooling, Electrical system, Oct 1, 2014
I HAD PROBLEMS STARTING MY CAR. THE ENGINE WOULD TRY TO TURN OVER, BUT WOULD NOT START. I PUT THE IGNITION ON RUN, PUMPED THE GAS A FEW TIMES AND IT WOULD EVENTUALLY START MOST OF THE TIME. TOOK IT TO MY MECHANIC AND WE REPLACED THE FUEL PUMP. THAT DIDN'T FIX THE PROBLEM. AFTER RESEARCHING THE ISSUE WE REPLACED THE TIPM. THAT HAS SO FAR FIXED THE STARTING ISSUE, BUT NOW MY FOG LIGHTS BLINK WHEN I TRY TO USE MY RIGHT TURN SIGNAL. THIS IS PUTTING ME AND MY FAMILY AT DANGER WHILE DRIVING THE VEHICLE AND NOT BEING ABLE TO USE MY RIGHT BLINKER. THE DEALER HERE HAS SAID THAT WE NEED TO HAVE THE TIPM "FLASHED" IN ORDER TO FIX THE PROBLEM. SO THE COST OF THAT IS AN ADDITIONAL $125. MY FEAR IS THAT THIS WILL CAUSE EVEN MORE DANGEROUS ISSUES AS I HAVE RESEARCHED AND READ MANY EXPERIENCES BY OTHER 2011 DURANGO OWNERS. I HAVE READ ABOUT THE UPCOMING RECALL P54 TO FIX THE FUEL RELAY. BUT NOW THAT PROBLEM IS FIXED AND THERE IS ANOTHER PROBLEM CREATED. *TR
Electrical system, Engine, Sep 29, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE PUSH BUTTON START WAS DEPRESSED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Electrical system, Sep 29, 2014
THE RECALL FOR THE EXTERNAL FUEL PUMP RELAY WAS ANNOUNCED AROUND 09/20/14. ON 09/23/14 MY DURANGO STARTED HAVING TROUBLE STARTING. IT WOULD TAKE 2 OR 3 TRIES TO START BUT IT EVENTUALLY STARTED. ON 09/26/2014 IT TOOK MORE THAN 2 HOURS TO GET MY CAR TO START. I DROVE STRAIGHT TO THE DEALERSHIP WHO PROMPTLY TOLD ME THEY DIDN'T KNOW ANYTHING ABOUT THE RECALL. I HAD ALREADY SPOKEN TO CHRYSLER CUSTOMER CARE WHO SAID THAT SINCE THEY DIDN'T HAVE THE LIST OF VIN NUMBERS YET THEY COULDN'T DO ANYTHING ABOUT IT. I JUST SPOKE TO THE DEALERSHIP WHO CONFIRMED THAT IT IS INDEED THE PART UNDER RECALL BUT THAT I WILL HAVE TO PAY $530 TO GET MY CAR REPAIRED AND THEN ASK FOR REIMBURSEMENT WHEN CHRYSLER GETS AROUND TO SENDING OUT THOSE LETTERS AT THE END OF OCTOBER. I CALLED CHRYSLER CUSTOMER CARE AGAIN TO ASK HOW THE REIMBURSEMENTS WORK. SHE SAID ONCE THEY RECEIVE MY CLAIM IT WILL TAKE SIXTY DAYS TO PROCESS. SO, I AM GOING TO SPEND THE MONEY I HAD SAVED IN ORDER TO BUY CHRISTMAS GIFTS FOR MY 3 KIDS ON REPAIRING A PART THAT HAS ALREADY BEEN RECALLED. I WON'T GET THAT MONEY BACK UNTIL AFTER CHRISTMAS, IF I EVER GET IT BACK. I'M A SINGLE MOM OF 3 KIDS AND I LIVE ON A TEACHER'S SALARY. THIS IS GOING TO HURT MY FAMILY. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN. THEIR CUSTOMER SERVICE SUCKS. *TR
Electrical system, Sep 29, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT INDICATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE TIPM SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 12/9/14*CN UPDATED 06/1/2015 *JS
Electrical system, Sep 29, 2014
IGNITION JUST KEEPS CLICKING/SPINNING WHEN TRYING TO START THE CAR. IT ISN'T CONSISTENTLY STARTING, AND THE LAST TIME IT DID, THE RPM'S KEPT ACCELERATING WHEN THE GAS PEDAL WASN'T BEING PUSHED ON. THIS OCCURRED AT AROUND 25-30 MPH. I DO NOT TRUST DRIVING THE CAR UNTIL THIS ISSUE IS SOLVED. *TR
Electrical system, Sep 29, 2014
THE FUEL PUMP STARTED RUNNING WHILE THE CAR WAS TURNED OFF. THE FOLLOWING MORNING THE BATTERY HAD BEEN COMPLETELY DRAINED. THE BATTERY WAS REPLACED. IN THE SPAN OF TWO WEEKS FOLLOWING HAVING THE BATTERY REPLACED, THE FUEL PUMP WOULD RUN WITH THE VEHICLE TURNED OFF INTERMITTENTLY. THE CAR ALARM WOULD RANDOMLY GO OFF. THE VEHICLE WOULD BE DIFFICULT TO START. IT WOULD TAKE SEVERAL ATTEMPTS TO GET IT TO TURN OVER. TOOK IT TO THE DEALER FOR SERVICE. IT TOOK A COUPLE OF DAYS TO DIAGNOSE THAT PROBLEMS WERE CAUSED BY A FAULTY TIPM. THE COST TO REPLACE THE TIPM AND REPROGRAM IT WAS $1350. *TR
Electrical system, Engine, Sep 29, 2014
WHEN I PRESS THE START/STOP BUTTON THE STARTER CONTINUES TO TURN BUT THE CAR DOES NOT START. IT IS NECESSARY TO PUT THE CAR IN GEAR TO GET THE STARTER TO STOP SPINNING. VARIOUS ELECTRICAL FAILURE NOTIFICATIONS ARE DISPLAYED ON THE DASH. *TR
Fuel/propulsion system, Sep 29, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE FAILED TO START. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. AN AUTHORIZED MECHANIC PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE FUEL PUMP. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,868.
Fuel/propulsion system, Sep 26, 2014
INITIALLY IT WOULD NOT START UP LIKE NOT GETTING FUEL. DRIVING DOWN THE HIGHWAY 65 MILES IT QUIT RUNNING JUST LOST ALL POWER. NOW THE FUEL PUMP CONTINUES TO RUN EVEN WITHOUT KEYS IN VEHICLE. *TR
Electrical system, Engine, Sep 26, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Electrical system, Sep 25, 2014
2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO TIPM RECALL ISSUES. *SMD THE CONSUMER LEARNED THERE WAS A SHORTAGE OF PARTS FOR SEVERAL MONTHS. *JB
Electrical system, Sep 24, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER TO RESTART THE VEHICLE. THE CONTACT HEARD A GRINDING NOISE EACH TIME THE VEHICLE STARTED. THE DEALER DID NOT PROVIDE A REMEDY. THE VEHICLE WAS SOLD TO THE CONTACT WITHOUT INFORMING THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Electrical system, Sep 22, 2014
I WAS DRIVING DOWN THE ROAD AND MY CAR STALLED. SOUNDED LIKE ENGINE JUST SHUT OFF AND THEN IT STRUGGLED TO START AGAIN AND THEN JUST SPONTANEOUSLY STARTED. ADDITIONALLY SOMETIMES AND EVER INCREASING MY CAR WILL NOT START OR TAKES SEVERAL ATTEMPTS. YOU TURN THE KEY AND IT TRIES TO START YOU CAN HEAR IT, BUT WONT WITHOUT SEVERAL ATTEMPTS.SOMETIMES I WILL GO TO BACK OUT AND IT WILL GO AND THEN JUST STOP AND TURN OFF. I THOUGHT DUE TO MY CAR HAVING DIFFICULTIES STARTING IT COULD BE MY BATTERY SO I WENT AND GOT THAT CHECKED AND HE SAID MY BATTERY WAS WEAK SO I PURCHASED A 200 DOLLAR BATTERY TO FIND OUT MY CAR IS STILL NOT STARTING. MY CAR HAS STALLED ONCE ON MAIN ROAD WHICH IS FRIGHTENING WITH 4 KIDS IN THE CAR IN A VERY BUSY CITY! NOT TO MENTION WHEN UR BACKING OUT AND UR CAR JUST STOPS THAT'S A SAFETY RISK TOO! I HAVE HEARD OTHERS ARE HAVING SAME ISSUE AND THEY ARE UNDER A RECALL STARTING OCTOBER 24TH, BUT CHRYSLER TOLD ME MY CAR ISN'T UNDER A RECALL FOR IT, THOUGH IT IS A 2011. I WANTED TO BE SURE MY ISSUE WAS DOCUMENTED SINCE THIS IS A SAFETY ISSUE AND FRIGHTENING WHEN YOU HAVE 4 YOUNG KIDS IN THE CAR WITH YOU. I HOPE THAT THEY WAKE UP AND WIDEN THEIR RECALL BECAUSE WITH JUST OVER 50000 MILES MY CAR SHOULDN'T BE FACING THESE TYPE OF ISSUES AND IT IS A RISK TO MY FAMILY! *TR
Electrical system, Engine, Fuel/propulsion system, Sep 22, 2014
MY WIFE HAD PROBLEMS STARTING THE DURANGO ON TUESDAY MORNING 9/16. MY WIFE REPEATLY TRIED TO RESTART THE VEHICLE. WHEN IT WOULD FINALLY CRANK, IT WOULD SPUTTER AND DIE. IF YOU TRIED TO GIVE IT GAS THE ACCELERATOR WOULD GO ALL THE WAY TO THE FLOOR WITHOUT THE ENGINE REVVING. AFTER SEVERAL MORE ATTEMPTS IT FINALLY STARTED AND SHE WAS ABLE TO MAKE IT TO WORK WITHOUT ANY PROBLEMS. AS SHE LEFT WORK THE SAME PROBLEM OCCURED TURN THE KEY NOTHING, TURN THE KEY NOTHING, TAKE THE KEY OUT, TURN THE KEY, IT CRANKS AND THEN SHUTS OFF. AFTER GOING THROUGH THE SAME ROUTINE OVER AND OVER WE FINALLY GOT IT TO CRANK. WE DECIDED TO HAVE THE CAR BATTERY TESTED AND IT PASSED. WE GOT A NEW BATTERY FOR THE REMOTE BUT THAT DIDN'T SOLVE THE PROBLEM. WE FINALLY TOOK OUR DURANGO TO THE LOCAL DEALERSHIP THE NEXT DAY 9/17 KNOWING THEY WERE GOING TO CHARGE $100 DIAGNOSTIC FEE. WE EXPLAINED THE PROBLEM AND EVEN TOOK THE SERVICE MAN TO THE VEHICLE AND IT WOULD NOT START. SO HE ACTUALLY OBSERVED THE ISSUE. 2HRS LATER THEY CALL SAYING A PROBLEM COULD'NT BE FOUND. THE TEST DIDN'T PRODUCE A CODE. OK, SO WE SPENT $100 DOLLARS ON A DIAGNOSTIC TEST WITH NO DIAGNOSIS. AS WE PICKED UP THE VEHICLE I ASKED THE SERVICE MAN IF THEY HAD SEEN THIS PROBLEM BEFORE AND OF COURSE HIS ANSWER WAS NO. HE SUGGESTED IT WAS PROBABLY A COMMUNICATION PROBLEM. WELL DUH, SOMETHING WASN'T COMMUNICATING. HE TELLS US TO MAKE SURE ALL DOORS, INCLUDING THE REAR HATCH ARE CLOSED BEFORE STARTING. NOT WHAT I WAS EXPECTING FOR $100. WELL, HE MAY HAVE BEEN TELLING THE TRUTH BUT I AM NOT A MECHANIC AND SINCE THEN I HAVE RESEARCHED THE PROBLEM AND FOUND MANY COMPLAINTS REGARDING THE FAULTY TIPM. I AGEEE WITH OTHERS WHO HAVE FILED A COMPLAINT. CHRYSLER IS AWARE OF THIS PROBLEM AND ARE REFUSING TO TAKE OWNERSHIP. WHAT WILL IT TAKE, DEATH OR A SERIOUS INJURY? I WANT MY FAMILY SAFE. NO AMOUNT OF MONEY CAN REPLACE LOVED ONES! *TR
Fuel/propulsion system, Sep 22, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL DURING START UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS. THE DEALER WAS FINALLY ABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 44,000.
Electrical system, Sep 20, 2014
THIS VEHICLE HAS BEEN TO THE DEALERSHIP 4 TIMES FOR THE SAME ISSUE, FAILURE TO START. THE STARTER WOULD CRANK, THE FUEL PUMP WOULD WORK, IT JUST WOULD NOT TURN OVER. THE FIRST TIME THEY REPLACED THE BATTERY. THE SECOND TIME THEY SAID THEY COULD NOT FIND A PROBLEM. THE THIRD TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THEY SAID THE BATTERY WAS DRAINED. THEY CHARGED IT AND IT TESTED FINE. IT STILL HAD ISSUES STARTING. THEY KEPT IT FOR 2 DAYS AND FINALLY REPLACED THE TPIM. 2 WEEKS LATER, THEY VEHICLE FAILED TO START AGAIN. THEY TOLD ME I HAD A DEAD BATTERY AND REPLACED IT AGAIN. IT LOOKS LIKE THIS EXACT ISSUE IS NOTED BY MANY OTHER PEOPLE. WHY HAS A RECALL NOT BEEN ISSUED ON THIS ISSUE? MY WIFE, 2 YEAR OLD AND 1 MONTH OLD WERE STUCK IN 110 DEGREE HEAT TRYING TO START THE VEHICLE. THIS IS A SAFETY ISSUE! *TR
Service brakes, Hydraulic, Sep 19, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER WAS UNABLE TO REPAIR THE VEHICLE FOR NINE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 18, 2014
THE TIPM IS RESPONSIBLE FOR CONTROLLING AND DISTRIBUTING POWER TO ALL OF THE ELECTRICAL FUNCTIONS OF THE VEHICLE, INCLUDING SAFETY AND IGNITION SYSTEMS. THE LAWSUIT CLAIMS CHRYSLER HAS LONG BEEN AWARE OF THE TIPM PROBLEM, BUT REFUSES TO PUBLICLY ACKNOWLEDGE IT. A DEFECTIVE TIPM CAN SOMETIMES MAKE IT IMPOSSIBLE TO START YOUR CAR. IN ADDITION, IT CAN CAUSE ANY OF THE FOLLOWING: THE FUEL PUMP NOT TURNING OFF THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE HORN GOING OFF AT RANDOM TIMES IN OTHER WORDS, HAVING A VEHICLE WITH A FAULTY TIPM IS LIKE DRIVING SOMETHING POSSESSED. *TR
Electrical system, Sep 18, 2014
MY 2011 DODGE DURANGO WILL NOT START AS OF TODAY. THERE HAVE BEEN HINTS OF A PROBLEM OVER THE PAST FEW WEEKS WITH HESITANT STARTS AND/OR REQUIRING 3-4 ATTEMPTS BEFORE THE VEHICLE STARTS. LOOKS LIKE THIS IS THE INFAMOUS TIPM ISSUE, BUT I'M TAKING IT TO THE DEALER TOMORROW FOR CONFIRMATION. *TR
Electrical system, Sep 18, 2014, fire
MY WIFE HAD PROBLEMS STARTING THE VEHICLE THAT MORNING AFTER 10 MINUTES IT FINALLY STARTED SHE WAS GOING TO WORK AND WHEN SHE ARRIVED AND TURNED IT OFF THE VEHICLE WAS SMOKING. IT WOULD NOT START AGAIN. SHE CALLED THE DEALERSHIP WHO CAME OUT AND PICKED IT UP. AFTER THEY CHECKED IT OUT THEY FOUND OUT THAT THE TIPM HAD SHORTED . WE WERE INFORMED THAT IT WAS NOT COVERED UNDER ANY WARRANTY WE HAD. I THEN CONTACTED DODGE AND EXPLAINED WHAT HAD HAPPENED AND WAS INFORMED THERE WAS NOTHING THEY WOULD DO FOR ME. I THEN EXPLAINED THAT THIS WAS SOMETHING I HAD NO CONTROL OVER WITH THIS PART GOING OUT AND THAT REPEATED THERE WAS NOTHING THEY WERE GOING TO DO. THE NEXT DAY I CONTACTED THE DEALER REQUESTING THE PART THEY WERE GOING TO REPLACE AND I WAS INFORMED IT I WANTED IT I WOULD HAVE TO PAY A CORE FEE OF $150.00, I WAS ALREADY PAYING $1200.00 TO REPLACE THE PART. SO ONCE AGAIN I CALLED DODGE AND WAS INFORMED IF I WANTED THE PART I WOULD HAVE TO PAY THE CORE FEE AND THERE WAS NOTHING THEY COULD DO FOR ME. AFTER SOME INVESTIGATING THE NIGHT BEFORE I FOUND OUT THAT IS HAS BEEN AN ONGOING SINCE 2007 AND THAT IT WAS UNDER INVESTIGATION, AND A POSSIBLE RECALL WAS PENDING I ASKED BARBRA WITH DODGE ABOUT THIS AND SHE INFORMED ME IF THAT WAS THE CASE SAVE MY RECEIPTS. MY QUESTION IS HOW LONG IS THIS GOING TO BE ALLOWED TO GO ON. *TR
Air bags, Sep 17, 2014
MY AIRBAG LIGHT HAS BEEN COMING ON AND OFF SINCE I BOUGHT THIS SUV BRAND NEW. I HAVE TAKEN IT BACK TO THE DEALER THEY CLEAR THE CODE CAUSE THEY SAID NOTHING WAS WRONG. WELL NOW IT IS ON AND WONT GO OFF, THE DEALER WONT SEND ME MY RECORDS I HAVE REQUESTED THEM THROUGH CHRYSLER DODGE 3 MONTHS AGO. THE DEALER IS SAYING I HAVE NEVER BROUGHT IT IN FOR THAT WHICH IS NOT TRUE. THEY ARE REFUSING TO FIX THE TWO OPEN RECALLS THEY WANT ME TO DRIVE 80 MILES TO GET IT FIXED THEY KEEP SAYING THERE IS A LEGAL ISSUE AND THERE IS NO LEGAL ISSUE. CHRYSLER DODGE IS BELIEVING EVERYTHING THEY ARE SAYING WITH NOW PROOF. I HAVE ONLY THIS SUV FOR MY FAMILY AND NOW THE AIRBAGS WILL NOT DEPLOY IF IN A WRECK AND CHRYSLER HAS INFORMED ME THEY COULD DEPLOY ANYTIME. HOW IS THIS SAFE??? TODAY I TOOK IT TO A DIFFERENT AUTO PLACE THEY HOOKED IT UP AND GOT THE CODE B1C29, LOW AND BEHOLD WENT ONLINE I FOUND 4 OPEN COMPLAINTS WITH THE SAME PROBLEM, AND THE SAME SERVICE FROM CHRYSLER THEY ARE PUTTING LIVES AT RISK. MY 16 YEAR OLD DAUGHTER DRIVES MY SUV AND I HAVE TO WORRY ABOUT HER CAUSE NO AIRBAGS, THIS IS WHY I BOUGHT THIS SUV FOR THE SAFETY ASPECTS. PLEASE GET THEM TO FIX THIS AND THE TWO OPEN RECALLS. YOUR MY LAST HOPE. *TR
Electrical system, Sep 17, 2014
MY CAR WOULDN'T START AND AFTER CHECKING THE FUSES AND RELAYS I FOUND A RELAY THAT RESET THE DASHBOARD ALARM I BOUGHT A NEW RELAY AND REPLACED IT.SOMETIME LATER MY CAR LOST ALL POWER . TOOK MY BATTERY OUT AND INSPECTED AND FOUND THAT THE BATTERY WAS DRAINED /BAD. AFTER BUYING A NEW BATTERY MY WIFE REPORTED TO ME A NOISE COMING FROM THE GAS TANK AREA . AFTER INSPECTING THE AREA IN QUESTION I TOOK IT TO GET LOOKED AT AND FOUND OUT THAT MY FUEL PUMP WILL NOT SHUT OFF AND WAS THE REASON WHY MY ORIGINAL BATTERY DIED.AFTER DOING SOME RESEARCH I HAVE FOUND THE SAME PROBLEMS WITH OTHER DODGE DURANGO'S AND THE ROOT CAUSE BEING THE TIPM.I DON'T WANT TO SPEND THE MONEY ON A TEST FROM THE DEALER TELLING ME I HAVE A BAD TIPM WHEN I ALREADY KNOW WHAT'S WRONG. SO WHERE DO I GO FROM HERE? I SPENT GOOD MONEY ON THIS CAR AND I AM IN FEAR OF MY FAMILY'S SAFETY WHEN DRIVING THIS CAR. *TR
Electrical system, Sep 17, 2014
OVER THE LIFE OF THE VEHICLE EXACT SAME YEAR MAKE AND MODEL I HAVE SEEN MORE THAN 1500 COMPLAINTS OF THE IGNITION ISSUES INVOLVING THE KEY MECHANISM ON THIS VEHICLE. SOME COMPLAINTS HAVE WARNED OF POTENTIAL FOR THE VEHICLE TO SHUTDOWN WHILE BEING DRIVEN. MY VEHICLE STALLED OUT IN TRAFFIC IT WOULD APPEAR THE KEY HAD SLIPPED BACK TO THE OFF POSITION. SOON AFTER WHEN ATTEMPTING TO RESTART THE VEHICLE IT WOULD NOT START BUT SOUND AS IF IT WERE TRYING TO START. I BELIEVE DODGE IS AVOIDING TRYING TO AVOID ADDRESS THESE ISSUES AND JUST HOW WIDE SPREAD THIS ISSUE HAS BECOME. *TR
Service brakes, Sep 17, 2014
RECEIVED RECALL P14/NHTSA 14V-154 LATE MAY/ EARLY JUNE OF THIS YEAR. CALLED DEALER 6/5/2014 AND WAS TOLD PARTS NOT YET AVAILABLE. CALLED AGAIN 8/7/2014 AND WAS TOLD WHEN PARTS COME IN I WILL BE CONTACTED. 9/17/2014 CALLED DEALER TO CHECK STATUS AND HE HAD NO MORE INFORMATION OR EVEN A GUESS ON WHEN PARTS WILL BE AVAILABLE. I THEN CONTACTED CHRYSLER GROUP VIA THE 800 NUMBER ON THE WEB SITE AND WAS TOLD THAT THE BRAKE PARTS ARE BEING SENT IN "CONTROLLED QUANTITIES"? THE PERSON I SPOKE WITH ANSWERED MY QUESTIONS FROM A SCRIPT AND COULD NOT EXPLAIN TO ME WHY A RECALL CONCERNING BRAKES IS BEING HANDLED ON A ONE TO ONE BASIS. HE TOLD ME WHEN THE DEALER VERIFIES THAT THE RECALL HAS BEEN SATISFIED ON ONE VEHICLE ANOTHER PART IS THEN SENT TO THE DEALER FOR THE NEXT AFFECTED VEHICLE. MY QUESTION/COMPLAINT IS WHY ARE THE PARTS BEING RATIONED FOR SUCH A VITAL PART OF SAFE VEHICLE OPERATION AND NOW THAT THIS RECALL IS WELL INTO ITS FOURTH MONTH WHEN SHOULD I EXPECT THE REPAIRS TO BE COMPLETED? THIS VEHICLE IS USED IN A FOUR SEASON ENVIRONMENT WITH VERY HARSH WINTERS. IT IS ALSO THE PRIMARY VEHICLE THAT MY WIFE AND CHILDREN USE EVERYDAY. I WOULD LIKE CHRYSLER TO BE COMPELLED TO ACT QUICKLY ON THIS RECALL AND NOT PUT PROFIT OVER PUBLIC AND PERSONAL SAFETY. *TR
Air bags, Sep 16, 2014
WHILE DRIVING MY VEHICLE AT 45MPH THE AIRBAG LIGHT CAME ON AND STAYED ON FOR SEVERAL WEEKS. I TALKED TO DODGE DEALER AND THEY SAID THAT THEY HAVE HAD A COUPLE OF COMPLAINTS ABOUT IT, BUT THERE ARE NO SAFETY RECALLS OR TSB'S ON THIS ISSUE. IT WENT OFF ON ITS OWN AND STAYED OFF FOR ABOUT A MONTH. SAME SPEED DIFFERENT TIME OF YEAR, THE AIRBAG LIGHT CAME ON AND THIS TIME BLINKED AND THEN CAME ON SOLID INTERMITTENTLY FOR ABOUT ANOTHER TWO WEEKS. CALLED DODGE AGAIN AND THEY SAID THERE WAS STILL NO RECALL OR TSB FOR THIS ISSUE. IT IS NOW SEPTEMBER AND IT HAS ONCE AGAIN DECIDED THAT THE AIRBAG LIGHT WANTS TO COME ON AND STAY SOLID. HAD A SERVICE APPOINTMENT WITH DODGE AND THEY SAID THAT THEY WOULD HAVE TO CHARGE ME FOR A DIAGNOSIS. *TR