2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
800 reports, newest first.
Electrical system, Electronic stability control (ESC), Jul 28, 2014
DEFECTIVE TIPM. I'M POSTING THESE COMMENTS SHORTLY AFTER RECEIVING A CALL FROM MY LOCAL DODGE SERVICE CENTER ADVISING ME OF THE CAUSE OF MY VEHICLE NOT STARTING. IF THIS IS A PROBLEM THAT HAS BEEN EXPERIENCED BY MANY CHRYSLER OWNERS (TIPM), THEN I FIND IT SHAMEFUL THAT CHRYSLER HAS NOT IMPLEMENTED A FIX. FORTUNATELY I HAVE AN EXTENDED WARRANTY TO COVER THE REPAIR, BUT I DISLIKE HAVING TO USE IT FOR A KNOWN PROBLEM. UPDATED 4/24/2015 *JS
Service brakes, Jul 25, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 ( SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Service brakes, Jul 24, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V15400 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THERE WERE NO FAILURES AT THIS TIME. UPDATED 08/27/14*LJ UPDATED 09/18/2014 *JS
Electrical system, Jul 24, 2014
VEHICLE DOES NOT START. AND, WHEN IT STARTS IT STALLS. TOTALLY INTEGRATED POWER MODULE IS FAULTY AND DOES NOT SEND ELECTRICITY TO THE FUEL PUMP, THUS STARVING THE ENGINE. AFTER A MONTH THE CAR IS TOTALLY UNUSABLE. *TR
Electrical system, Jul 24, 2014
VEHICLE EXTREMELY HARD TO START - CAN SPEND OVER 10 MINUTES PUSHING START BUTTON WITH NO SUCCESS. FUEL PUMP REMAINS ON WHEN VEHICLE IS OFF AND PARKED. I AM NOT COMFORTABLE DRIVING THIS VEHICLE WITH THESE PROBLEMS, AS I CAN BE STRANDED ANYWHERE WHEN THE VEHICLE WON'T START. *TR
Electrical system, Jul 23, 2014
TIPM MODULE IS STARTING TO FAIL. VEHICLE IS CURRENTLY HAVING ISSUES STARTING. *TR
Service brakes, Hydraulic, Jul 23, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V15400 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 23, 2014
CAR HAS PROBLEMS STARTED. BUT NOT ALWAYS. *TR
Electrical system, Fuel/propulsion system, Jul 22, 2014
FROM THE PURCHASE OF THE DURANGO I HAVE HAD ISSUES WITH THE KEY FAB NOT BEING RECOGNIZED, NOT STARTING, AND THE REAR CAMERA NOT WORKING. THREE WEEKS AGO I PUT THE CAR IN REVERSE AND IT STARTED TURNING OVER (TRYING TO START AGAIN, WHILE ON). SINCE ITS A PUSH BUTTON START I TRIED TO TURN IT OFF AND TRIED FOR ABOUT 5 MINUTES BEFORE IT FINALLY WOULD GO BACK INTO PARK AND TURN OFF. I HAVE BEEN IN CONTACT WITH TWO DEALERS FOR THE DURATION OF THE ISSUE AND BOTH HAVE EITHER IGNORED THE PROBLEM OR CHARGED ME TO FIX SOMETHING. THE MOST RECENT WAS HAVING A "NO START SITUATION" WHERE THE FUEL RELAY NEEDED TO BE REPLACED. SUPPOSEDLY THIS WAS GOING TO FIX ALL MY PROBLEMS. THE DAY AFTER GETTING THE CAR BACK, IT FAILED. NO START WHILE SITTING IN FRONT OF A CUSTOMERS HOUSE. AND OF COURSE, THE THREE WARRANTY'S I HAVE DO NOT COVER THE ISSUE AND SINCE THEY NEVER "DIAGNOSED" THE PROBLEM WHEN I BROUGHT IT IN DAYS AFTER PURCHASE I AM TO PAY ALL OUT OF POCKET FEES. *TR
Service brakes, Jul 18, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN OF WHEN THE PART WAS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE FAILURE.
Power train, Electrical system, Engine, Jul 15, 2014
WHEN ATTEMPTING TO USE THE PUSH BUTTON IGNITION TO START THE VEHICLE, THE VEHICLE CRANK OVER TO START AND THEN STUTTER OUT OR CRANK TO START AND GET STUCK CRANKING UNTIL OPERATOR SHUT IT DOWN- SOMETIMES WOULD NOT SHUT DOWN IMMEDIATELY BUT KEEP STUTTERING FOR A SHORT PERIOD OF TIME. UPON BRINGING TO DEALERSHIP, THE MECHANIC IDENTIFIED ISSUES W/ LARIANT #5 STATING NEED TO BE REPLACED WITH THE NEW STYLE LARIANT #6. DEALERSHIP INFORMED ME- NOT COVERED UNDER ANY TYPE OF WARRANTY. WHY NOT? WHAT IS WRONG WITH LARIANT #5 THAT NEEDED TO BE UPGRADED TO A NEW VERSION? AFTER RESEARCHING ONLINE, MULTIPLE OWNERS OF THE 2011 DURANGO HAVE REPORTED ISSUES OF THIS SAME PART. AN INVESTIGATION NEEDS TO BE PERFORMED ON THIS FAULTY PART FROM THE FACTORY. DODGE IS AWARE OF THIS SAFETY ISSUE AND HAS DONE NOTHING TO RESOLVE AND NO RECALL HAS BEEN ISSUED. THIS HAS RESULTED IN HEAVY CONSUMER OUT OF POCKET COSTS FOR A NEWER VEHICLE. *TR
Service brakes, Jul 11, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR UPDATED 8/27/14*CN UPDATED 8/29/2014 *JS
Electrical system, Engine, Jul 8, 2014
WOKE UP THE DAY BEFORE THE FOURTH OF JULY AND GOT MYSELF AND THE KIDS READY TO TRAVEL OUT OF TOWN. LOADED EVERYONE IN THE CAR AND THE TRUCK WOULDN'T START. I PUSHED THE BUTTON AND IT ACTED LIKE IT WOULD START BUT IT WOULD NEVER TURN OVER. I TRIED FOR TWENTY MINUTES AND COULD NOT GET IT STARTED. I HAD TO GET IT TOWED TO THE DEALERSHIP. THEY FIRST SAID IT WAS A WIRING AND IT WOULD BE COUPLE OF DAYS. BUT THEN THEY CALLED BACK TODAY AND SAID IT IS THE TIPM AND THEY ARE NOT SURE HOW LONG IT WILL BE BECAUSE THEY HAVE TO ORDER THE PART AND IT WILL TAKE "AWHILE" TO GET IT IN. THIS IS MY ONLY VEHICLE TO GET ME TO WORK AND THREE KIDS TO ALL THE PLACES THEY HAVE TO BE. THIS IS GOING TO BE A HEADACHE AND THE PRICE WENT FROM 200 DOLLARS TO OVER 1,000 DOLLARS. I COULD TAKE THAT AND USE IT ON A DOWNPAYMENT FOR SOMETHING ELSE. CHRYSLER IS WAY OUT OF LINE ALLOWING CONSUMERS TO DEAL WITH A PROBLEM THAT THEY CREATED. *JS
Electrical system, Jul 7, 2014
ON SATURDAY MORNING I ATTEMPTED TO CRANK MY 2011 DODGE DURANGO MY PUSH START AND IT TRIED TO CRANK BUT WOULD NOT. I HAD TO REMOVE THE PUSH START BUTTON AND CRANK THE CAR MANUALLY, WHICH TOOK SEVERAL ATTEMPTS. AFTER I GOT IT STARTED I HAD NO MORE TROUBLE THAT DAY. ON SUNDAY THE PROBLEM GOT WORSE. IT AGAIN HAD TO REMOVE THE REMOTE START BOTTON BECAUSE THE CAR WOULD CONTINUOUSLY TRY TO START WITHOUT SUCCESS. WHEN WE WOULD GET THE CAR STARTED IT WOULD IMMEDIATELY DIE. AFTER SEVERAL ATTEMPTS AND PRESSING THE GAS WE WERE ABLE TO GET THE CAR STARTED. I BEGAN TO READ ONLINE AND FOUND THAT THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE AND THAT IT IS A FUALTY TIPM. I CONTACTED THE DODGE DEALER AND HAVE AN APPOINTMENT TO TAKE MY CAR IN. NOT HAPPY!! *JS
Electrical system, Jun 28, 2014
MY 2011 DODGE DURANGO HAS BEEN HAVING TROUBLE STARTING OVER THE PAST FEW DAYS. IT WOULD NOT START AND JUST KEPT TRYING TO TURN OVER. EVENTUALLY AFTER A FEW ATTEMPTS IT WOULD START. THEN TODAY IT STARTED AND AFTER I LEFT THE HOUSE AND WAS DRIVING WITH MY 3YR OLD IN THE CAR, THE DURANGO STALLED IN THE MIDDLE OF THE ROAD. THANKFULLY I WAS APPROACHING A STOP SIGN SO I WAS NOT GOING VERY FAST. IT STARTED UP AGAIN BUT NOW TONIGHT IT SOUNDS LIKE THERE IS A FAN RUNNING UNDER MY CAR, AND THE CAR IS OFF. I AM VERY CONCERNED ABOUT ALL OF THE THINGS I HAVE BEEN READING ABOUT THIS ISSUE AND I BELIEVE THIS IS A HUGE SAFETY CONCERN THAT NEEDS TO BE ADDRESSED IMMEDIATELY!!!! *TR
Electrical system, Jun 27, 2014
PROBLEMS I'VE SEEN OVER THE LAST YEAR THAT SEEM TO BE RELATED TO FAULTY TIPM: - FAILURE TO DETECT KEY - THINKS KEY HAS LEFT VEHICLE - REMOTE START DISABLED - FAILURE TO START VEHICLE - "KEY BATTERY LOW" MESSAGE (KEY BATTERIES ARE IN FACT FULL CHARGE) - WHILE DRIVING: - BATTERY LIGHT COMES ON (NEARLY EVERY TIME THE VEHICLE IS DRIVEN) - ENTIRE DASH 'REBOOTS' OR RESETS COMPLETELY - HAVE HAD ALTERNATOR AND REMOTE START MODULE REPLACED (UNDER WARRANTY) - PAID TO HAVE BATTERY REPLACED AT ABOUT 2.5 YEARS INTO OWNERSHIP NOT ONCE HAS ANY SERVICE PERSON EVEN MENTIONED TIPM. *TR
Electrical system, Engine, Jun 25, 2014
ON JUNE 20, 2014, MY DODGE DURANGO CITADEL STALLED IN TRAFFIC AT 50 MPH, ALMOST CAUSING A HORRIBLE ACCIDENT. THIS WAS THE 2ND TIME IT HAD OCCURRED. I COASTED THE VEHICLE TO A SIDE STREET. *TR
Electrical system, Engine, Jun 25, 2014
WHILE DRIVING 65 MPH ON A HIGHWAY, MY DURANGO CITADEL STALLED IN TRAFFIC, ALMOST CREATING A HORRIBLE ACCIDENT. *TR
Electrical system, Jun 18, 2014
DURANGO HAD A DIFFICULT TIME STARTING, IT WOULD TAKE SEVERAL ATTEMPTS TO START ESPECIALLY AFTER SITTING OVER NIGHT OR DURING THE WORK DAY. BEFORE I COULD GET IT TO A DEALERSHIP, THE TRUCK FAILED TO START (THANKFULLY I WAS AT HOME) AND WE HAD TO HAVE THE TRUCK TOWED TO THE DEALERSHIP. AFTER ROUGHLY 2 WEEKS THE TIPM WAS REPLACED/REPAIRED AND I PICKED UP THE TRUCK ON 6/10/14. THE TRUCK NOW STARTS FINE, HOWEVER, THE SIGNAL LIGHTS DO NOT WORK, NOW- AND THE FOG LIGHTS FLASH WHEN THE SIGNAL LIGHTS ARE SUPPOSED TO BE ON! IN MANY CASES I HAVE HEARD THIS ALSO AFFECTS MY BRAKE LIGHTS!! MY LEGAL VEHICLE IS NOW ILLEGAL AND NOT AT MY OWN FAULT BUT THROUGH CHRYSLER/DODGE. *TR
Electrical system, Jun 18, 2014
THE TRUCK DON'T START IS A PROBLEM WITH THE PUSH START
Service brakes, Jun 16, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT OVER THE WINTER HER SERVICE BRAKES WERE DEPRESSING TO THE FLOOR AND FAILING TO PROPERLY ENGAGE INTERMITTENTLY. THE CONTACT TOOK HER VEHICLE TO THE DEALERSHIP FOR DIAGNOSTIC TESTING; HOWEVER, THE DEALER COULD NOT DUPLICATE THE FAILURE. SEVERAL MONTHS LATER, THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NOTICE 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Engine, Jun 12, 2014
MY 2011 DODGE DURANGO CRANKS BUT WONT TURN OVER AFTER SEVERAL TRIES IT WOULD START AND AFTER A FEW DAYS IT JUST WOULDN'T TURN ON AT ALL.SO I HAD TO CALL A TOW TRUCK TO TOW IT IN TO DEALERSHIP.STILL HAD EXTENDED WARRANTY ON MY DURANGO SO I TOOK IT BACK TO DEALERSHIP AND THEY INFORMED ME THEY WOULD HAVE TO REPLACE MY TIPM AND ALL I HAD TO PAY WAS MY DEDUCTIBLE.SO I PICKED IT UP WHEN THEY FIXED IT. DROVE IT HOME AND PUT ABOUT 30 MILES ON IT AND MY ENGINE LIGHT CAME BACK ON SO I CALLED AND THEY HAD ME TAKE IT BACK THE NEXT MORNING NOW THEY SAID IT WAS AN IGNITION COIL AND EXPECTED ME TO PAY MY DEDUCTIBLE AGAIN. AFTER SOME DISCUSSION THEY WAVED TO FEE.AND I RECEIVED MY CAR BACK AFTER ANOTHER DAY IN A HALF. I DROVE IT HOME AND AS I GOT THERE WE NOTICED THE RIGHT FRONT TURN SIGNAL DIDN'T WORK INSTEAD MY FOG LIGHTS WOULD BLINK SO I CALLED DEALERSHIP AND THEY SAID THEY NEEDED SOME CODES TO REPROGRAM THE TURN SIGNAL. I HAD ONLY PUT ABOUT 15 MILES ON IT SINCE I PICKED IT UP AND MY ENGINE LIGHT IS BACK ON AGAIN. SO HERE I GO 4TH DAY BACK TO DEALERSHIP AND ITS SO FRUSTRATING THAT NO ONE CARES AFTER SO MANY COMPLAINTS ON THIS PART (TIPM).I GUESS THEY ARE WAITING TILL SOMEONE GETS HURT OR DIES. LIKE THE CASE WITH GM AND THERE FAULTY IGNITION SWITCH. I WAS LUCKY MY DURANGO STOPPED WORKING IN MY DRIVEWAY AND NOT ON THE ROAD CAUSE I HAVE 3 SMALL CHILDREN AND THEY ARE ALWAYS WITH ME.JUST PRAY TO GOD THAT NOTHING HAPPENS TO MY CHILDREN. *TR
Service brakes, Jun 6, 2014
TL* THE CONTACT OWNS 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA RECALL NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE DEALER INFORMED THE CONTACT THAT PARTS WERE UNAVAILABLE. THERE WERE NO FAILURES.
Electrical system, Jun 5, 2014, crash
CAR JUST SHUT OFF WHILE PULLING OUT INTO A BUSY INTERSECTION, WOULD NOT RESTART. THE STARTER WOULD ENGAGE BUT IT WOULD NOT START THE CAR...CAR ENGINE WOULD SPUTTER CONTINUOUSLY. LOSS OF POWER, AND ELECTRICITY. ALMOST CAUSED ME TO GET HIT FROM THE SIDE WHILE MY 2 KIDS WERE IN BACK SEAT!!!!!! THE OTHER CAR SLAMMED ON BREAKS STOPPING MERE INCHES FROM THE DRIVER-SIDE. A 5 CAR PILE UP BEHIND HIM OCCURRED DUE TO THIS MATTER! A GENTLEMAN PUSHED ME TO THE SIDE OF THE ROAD WHERE I WAITED FOR A TOW TRUCK. BEFORE THE TOW TRUCK ARRIVED I RESEARCHED PROBLEMS THIS VEHICLE ONLY TO FIND THAT I'M NOT THE ONLY ONE THAT HAS HAD THIS HAPPEN!!!!! AFTER THE CAR WAS TURNED OFF FOR A WHILE, I TRIED TO START IT AND IT WOULD START AFTER SEVERAL ATTEMPTS AND MY PUMPING THE GAS PEDAL TO KEEP IT AT A IDLE UNTIL THE ENGINE CAUGHT ON THAT IT WAS SUPPOSED TO BE RUNNING. I AVOIDED THE TOW FINE BUT DROVE MY CAR TO THE AUTOZONE 1/2 MILE UP THE ROAD (SAME SIDE OF THE ROAD...TOO SCARED TO CROSS INTERSECTIONS). THERE WAS NO DIAGNOSTIC CODE FOUND, WHICH COME TO FIND OUT IS ALSO COMMON WHEN THE TIPM IS FAULTY! EVERY TIME 3 OUT OF 5 TIMES I TRY TO START MY CAR I HAVE TO GO THROUGH THE SAME THING. THIS CAR IS NOT SAFE AND IT NEEDS TO BE FIXED ASAP. I HAVE A FAMILY AND A JOB THAT NEED THIS CAR TO OPERATE EFFICIENTLY. *TR
Service brakes, Jun 4, 2014
I RECEIVED A SAFETY RECALL NOTICE P14 / NHTSA 14V-154 RELATED TO THE BRAKE BOOSTER ON MY CAR. I CALLED THE LOCAL DEALER (TATE CHRYSLER DODGE IN GLEN BURNIE, MD) TO SCHEDULE A REPAIR AND WAS TOLD DUE TO PARTS LIMITATIONS (THEY WERE ONLY ABLE TO ORDER 1 PART EVERY 7 DAYS) THAT IT WOULD BE APPROXIMATELY 1 YEAR BEFORE THE REPAIR CAN BE MADE BECAUSE I WAS AROUND NUMBER 60 ON THE LIST. THIS MEANS I WILL HAVE TO DRIVE THE VEHICLE THROUGHOUT THE WINTER, WHICH IS WHEN THE PART FAILURE IS MOST LIKELY TO OCCUR. *TR