2012 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Durango model years with reports.
Of the 2012 reports, 17 involved a crash and 32 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
640 reports, newest first.
Electrical system, Oct 22, 2014
FAILURE OF TIPM (TOTALLY INTEGRATED POWER MODULE) ON 2012 DODGE DURANGO. STARTED WITH HARD STARTING (LONG TIME TO START ENGINE), THEN LED TO VEHICLE STARTING AND IMMEDIATELY SHUTTING OFF. FINALLY, WHILE DRIVING, VEHICLE STALLED ON MULTIPLE OCCASIONS. EXTREMELY DANGEROUS, VEHICLE STALLED ON ME WHILE I WAS PULLING ONTO A 6 LANE ROADWAY WITH OTHER VEHICLES APPROACHING. WHEN VEHICLE STALLS, YOU LOOSE CONTROL OF ALL POWER FUNCTIONS, INCLUDING (BUT NOT LIMITED TO) POWER STEERING, POWER BRAKES, LIGHTS, WINDSHIELD WIPERS, AND (FROM WHAT I'VE HEARD) AIRBAGS. CHRYSLER HAS DONE A RECALL ON THE 2011 MODEL YEAR VEHICLES, BUT NEEDS TO ADDRESS THE ISSUE WITH THE 2012 MODELS AS WELL. WHEN I TOOK THE VEHICLE TO THE DEALERSHIP, THEY WEREN'T SURPRISED WHEN THEY FOUND THAT IT WAS THE TIPM, EXPLAINING TO ME THAT THEY WERE GETTING A LOT OF COMPLAINTS FROM OTHER OWNERS OF THE SAME MAKE AND MODEL VEHICLE. OF COURSE, THIS ALL HAPPENED JUST AFTER THE WARRANTY EXPIRED, COSTING ME JUST OVER $1100.00 OUT OF POCKET. *TR
Electrical system, Fuel/propulsion system, Oct 18, 2014
ON OCT 3, 2014, THIS ISSUE FIRST OCCURRED WITH MY DODGE DURANGO. IT TOOK SEVERAL ATTEMPTS OF THE VEHICLE "TURNING OVER" FOR IT TO ACTUALLY START. THEN ON OCT 10, MY VEHICLE SPONTANEOUSLY STOPPED IN TRAFFIC. THEN IT TOOK SEVERAL ATTEMPTS TO GET IT RESTARTED. I HAD MY CODES AND BATTERY TESTED, NO ISSUES WERE DETECTED. THIS PROBLEM STARTING THE VEHICLE HAS BEEN GOING ON SEVERAL TIMES A DAY SINCE OCT 3. ATTEMPTS TO CONTACT CHRYSLER HAVE BEEN A DEAD END. I FEEL LIKE I'VE BEEN GETTING THE RUNAROUND. A RECALL SHOULD HAVE BEEN ISSUED LONG BEFORE NOW AS I HAVE SEEN SEVERAL OTHER DODGE DURANGO OWNERS WHO HAVE OR ARE CURRENTLY HAVING THESE ISSUES. *TR
Electrical system, Exterior lighting, Vehicle speed control, Oct 18, 2014
RIGHT TURNING SIGNAL TURNS ON BY ITSELF AND IS HARD TO TURN OFF, COULD CAUSE AN ACCIDENT BY HAVING A CAR PULLING OUT IN FRONT OF US BELIEVING WE ARE TURNING. CRUISE CONTROL DOES NOT MAINTAIN SPEED. *TR
Electrical system, Air bags, Oct 16, 2014
CAR BATTERY IS DEAD, BATTERY IS FINE, POSSIBLE FAULTY TIPM.L *TR
Engine, Oct 16, 2014
I WENT OUTSIDE TO START MY CAR AND IT WOULD NOT START IT WOULD JUST KEEP TURNING OVER BUT NEVER CRANK EVENTUALLY STOPPING. I THEN WOULD ATTEMPT TO START IT AGAIN AND THE CAR WOULD TRY TO TURN OVER THEN CRANK SHAKE VERY BADLY THEN SHUT OFF. ON THE THIRD ATTEMPT IT WOULD FINALLY START AND STAY RUNNING. WHILE RUNNING OR IDLING ENGINE WOULD RUN ROUGH VIBRATING/SHAKING. THIS HAPPENED MULTIPLE TIMES THROUGHOUT 2' WEEKS. I COULD REMOTE START IT WITHOUT ANY PROBLEM BUT WHEN IT CAME TO PUSH TO START IT ALWAYS HAD A PROBLEM. I CALLED TO SET UP A SERVICE APPOINTMENT AND IT WAS TWO WEEKS LATER WHEN I FINALLY HAD AN APPOINTMENT. WHEN IT WAS FINALLY TIME FOR THE APPOINTMENT THE CAR HAD NOT DID THIS IN 3-4 DAYS. HASN'T DONE IT SINCE. SERVICE DEPARTMENT COULD NOT DETERMINE WHAT IT WAS. NOTHING WAS DONE. 4 DAYS AFTER THE APPOINTMENT AND HAVING 2 RECALLS FIXED ( ONE OF WHICH WAS BRAKE BOOSTER THAT THEY HAD ME HOLDING ON FOR 3 MONTHS ONLY DID THEY FIX IT WHEN I TOOK MY CAR IN FOR THE WATER PUMP,AND PULLEY. I WAS TOLD THE SAME ONLY 2-3 PARTS WERE COMING IN EACH MONTH. IF THERE IS A RECALL GET IT FIXED IN A TIMELY FASHION NOT ON YOUR OWN TIME SEE ARE PEOPLES LIVES!)AND SOME COMPUTER SYSTEMS REPROGRAMMED AND WATER PUMP AND IDLER PULLEY WERE REPLACED THE CEL CAME ON IT WAS THE WEEKEND AND SERVICE DEPARTMENT WAS CLOSED. WE TOOK IT TO THE LOCAL AUTO PARTS STORE TO HAVE IT DIAGNOSED THE CODE HAD SOMETHING TO DO WITH THE FUEL SYSTEM. A DAY LATER BEFORE THE SERVICE DEPARTMENT HAD REOPENED THE LIGHT WENT OFF AND HAS NOT CAME BACK ON SINCE. I SEE OTHERS WITH SIMILAR PROBLEMS AND SEE THAT THERE IS AN OPEN INVESTIGATION ON THIS. PLEASE ISSUE A RECALL SO THIS CAN BE FIXED ON ALL CARS AFFECTED BEFORE SOMEONE IS HURT. WE SPEND ALL THIS MONEY ON CARS THAT ARE SUPPOSED TO BE SAFE THEN PLEASE MAKE THEM SAFE OR FIX THE WRONGS SO NOTHING WILL HAPPEN. *TR
Air bags, Oct 14, 2014, crash
ON OCT 7, 2014, MY BROTHER WAS COMING HOME FROM WORK. IT WAS RAINING THAT EVENING AND A DEER JUMPED OUT INFRONT OF HIM. NATURAL REACTION, HE SWERVED TO MISS THE DEER. THE VEHICLE SLID ON THE WET ROADS WHEN HE SWERVED, CAUSING HIM TO GO HEAD ON INTO A STONE "MOUNTAINSIDE" WALL. HE WAS DOING APPROXIMATELY 60MPH UPON IMPACT. NOT ONE OF THE 9 AIRBAGS DEPLOYED. THE ACCIDENT WAS SO BAD, IT CAUSED THE FLOORBOARD WHERE THE GAS AND BRAKE ARE TO "BUCKLE", THE AXLE WAS COMPLETELY RIPPED OUT, AND THE DRIVERS WHEEL WAS COMPLETELY RIPPED OFF, YET NOT ONE OF THE 9 AIRBAGS DEPLOYED. MY BROTHER ENDED UP WITH CUTS ON HIS HEAD AND FACE, HE HAD A SEVERE CONCUSSION AND THERE IS A "LUMP" ON THE BACK OF HIS NECK THAT THE HOSPITAL ISN'T SURE IF IT IS A BONE THAT IS "OUT OF PLACE" OR JUST A LUMP THAT FORMED FROM BEING HIT. HE IS NOT PERMITTED TO WORK FOR A FEW WEEKS. HE WAS SLURRING WORDS AND NOT PROPERLY TALKING FOR 4 DAYS AFTER THE ACCIDENT. THE HOSPITAL SAID IT WAS FROM HOW HARD HE HIT HIS HEAD. EVERYONE WHO HAS SEEN THE VEHICLE, INCLUDING INSURANCE ADJUSTOR SAID IT IS A WONDER HE WASN'T KILLED, ESPECIALLY SINCE THE AIRBAGS NEVER DEPLOYED. YET, A FRIEND OF OURS ACCIDENTALLY "TAPPED" A GUARDPOST WHILE PARKING AND ALL HIS AIRBAGS IN HIS DURANGO DEPLOYED. I GUESS YOU HAVE TO BE GOING SLOW FOR DURANGO AIRBAGS TO DEPLOY?? HOW CAN THEY DEPLOY IN ONE THAT BARELY TAPS A PARKING POST, BUT A 60MPH CRASH, NOT ONE DEPLOYS? *TR
Electrical system, Engine, Fuel/propulsion system, Oct 13, 2014
INITIALLY IN EARLY JULY, 2014 MY 2012 DODGE DURANGO DEVELOPED A COMPUTER FAILURE CAUSING THE BATTERY TO EVENTUALLY DRAIN, LOSS OF ENGINE POWER AND ABILITY TO MAINTAIN OR ACCELERATE. REPAIR WAS MADE AFTER THE VEHICLE WAS TOWED TO THE LOCAL DODGE DEALER, MANFREDI DODGE, STATEN ISLAND N.Y , AND SUBSEQUENTLY THE BATTERY REPAIRED AND THE COMPUTER REPLACED. SHORTLY AFTER THE REPAIR WAS COMPLETED THE PASSENGER AIRBAG FAILURE LIGHT WOULD INTERMITTENTLY ILLUMINATE AND THE VEHICLE OCCASIONALLY WOULD NOT START. ANOTHER TRIP TO THE DEALER AND THE PASSENGER SEAT AIRBAG SENSOR WAS REPORTED FAULTY AND THE VEHICLE TIPM SENSOR NEEDED REPLACEMENT OR REPAIR. CONFERRAL WITH THE DEALER SUGGESTED THAT THE TIPM SENSOR BE REPLACED RATHER THAN REPAIRED TO ASSURE LONGEVITY OF THE REPAIR AND OVERALL SATISFACTION. VEHICLE IS A LEMON! *TR
Electrical system, Oct 13, 2014
STARTER WON'T ENGAGE AFTER 4 OR 5 ATTEMPTS TO TURN THE KEY, ENGINE STARTED. TIPM HAD TO BE REPLACED. TOOK CAR TO BE SERVICED AT DODGE DEALER 2 TWO TIMES REPORTING THAT CAR WILL ONLY START AFTER 4 OR 5 ATTEMPTS. AFTER 36K MILES WARRANTY EXPIRED TOOK CAR TO MECHANIC AND HE REPLACED TIPM, CAR IS RUNNING FINE NOW. *TR
Electrical system, Oct 5, 2014
MY LETTER TO DARCAR REGARDING MY DODGE DURANGO:I MUST SAY EVEN WITH ALL THE ISSUES BEING REPORTED ,YOUR SHOP AND TECHNICIANS ARE COMPLETELY OBLIVIOUS TO CARS. I INFORMED THEM WHEN MY CAR WAS TOWED BECAUSE COMPLETE ELECTRICAL POWER WAS GONE THAT IT WAS DUE TO THE TIPM ISSUE. I KEEP BEING FORCE FED THAT IT'S JUST THE BATTERY NO CRANK NO START. EVEN WHEN RECOMMENDATION PRESENT IT'S A POSSIBLE TIPM ISSUE AND I HAVE A DIAGNOSTIC RAN I GET SOME BS ABOUT ANOTHER DIAGNOSTIC CHARGE BECAUSE TIPM IS SEPARATE. SO I TOLD THEM TO FIX THE BATTERY ISSUE JUST TO TRY AND PROVE A POINT A $600 POINT THAT IS. NOT ONLY WHEN I GET THE CAR DOES IT TAKE [XXX] NEAR 30 MINUTE TO TRY AND GET IT TO THE FRONT I SEE YOUR TECHNICIANS JUMPING MY CAR. I THOUGH IT WAS FIXED? I PAID FOR IT TO BE FIXED. SO I TRY AND PUT IT IN DRIVE IT SHUTS DOWN. OH WELL WE GOING TO PUT ANOTHER BATTERY IN. COME GET THE CAR GET IT HOME TO FIND OUT THIS MORNING SAME [XXX] PROBLEM. YOUR SERVICE IS TERRIBLE AND IF ANY VEHICLE HAS A DARCAR CHRYSLER DODGE AFFILIATED WITH IT I WON'T BUY AND RECOMMEND THAT NO ONE ELSE DOES. BY THE WAY I ASKED IF IT COULD MAKE IT TO NC FOR MY AUNTS FUNERAL WITH MY 5 CHILDREN AND WIFE. SURE IT SHOULD BE FINE AS LONG AS IT DOESN'T SIT FOR LONG PERIODS OF TIME. OVERNIGHT MUST BE A LONG ASS PERIOD OF TIME FOR YOUR SERVICE THANK YOU I WILL MISS MY AUNTS FUNERAL. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Fuel/propulsion system, Oct 3, 2014
MY 2012 DODGE DURANGO WOULD NOT START, THE ENGINE WOULD TURN OVER BUT NOT START. AFTER 5 ATTEMPTS IT STARTED AND I DROVE IT TO THE DEALERSHIP AND AFTER TEST I WAS TOLD THAT THE TIPM HAD AN OPEN CIRCUIT. *TR
Power train, Electrical system, Fuel/propulsion system, Oct 2, 2014
VEHICLE STARTS THEN STALLS OUT, OR JUST CRANKS AND CRANKS, AND WON'T START. HAPPENED A FEW TIMES AT STOP LIGHTS AFTER SHORT DRIVE. WAS ABLE TO FINALLY GET STARTED TO DRIVE TO DEALER, WAS TOLD I COULD EITHER REPLACE THE TIPM FOR OVER $1000, OR DO A FUEL RELAY BYPASS TO THE EXISTING TIPM FOR A LITTLE OVER $550. SAME EXACT PROBLEM ALL THE RECALLED DURANGO/GRAND CHEROKEES HAVE, YET THE 2012'S HAVEN'T BEEN RECALLED? WHY? VEHICLE LEFT US STRANDED MULTIPLE TIMES IN FL HEAT WITH INFANT IN CAR. *TR
Engine, Oct 2, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 75 MPH, THE ENGINE STALLED AND WAS UNABLE TO RESTART. THE DEALER STATED THAT THE TOTAL INTEGRATED CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Engine, Oct 1, 2014
I WAS DRIVING APPROX. 45 PER HOUR, WHEN THE VEHICLE SEEMED TO JUST SHUT OFF IN STAGES, I WAS ABLE TO PULL INTO A PARKING LOT HOWEVER IT DID NOT WANT TO START FOR A FEW MINUTES. WHEN I HIT THE PUSH BUTTON, IT WOULD NOT START.ALSO IT HAS SINCE BEEN TURNING OVER, BUT NOT STARTING. THIS HAS BEEN AN INTERMITTENT PROBLEM, AND HAS DONE THIS UNDER ALL CONDITIONS INCLUDING WHEN IT HAS BEEN SITTING, AND AFTER IT HAS BEEN DRIVEN. *TR
Engine, Oct 1, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Electrical system, Vehicle speed control, Fuel/propulsion system, Sep 26, 2014
THE ISSUE BEGAN AS I TOOK MY TRUCK IN FOR A RECALL ON THE BRAKE SYSTEM. I INFORMED THAT I WAS HAVING ISSUES WITH THE CRUISE CONTROL SYSTEM NOT FUNCTIONING. SINCE THEN THE CRUISE CONTROL ISSUE HAD A DIAGNOSTIC THAT DARCARS IS INFORMING THERE IS NOT ISSUE BUT NO REPLACEMENT OR SUGGESTIONS HAVE BEEN PRESENTED. I BEGAN HAVING PROBLEMS WITH THE PUSH START AROUND 8/1. WHEN TRYING TO START THE TRUCK IT WILL NOT TURN OVER AND EVENTUALLY WILL STALL OUT COMPLETELY. SO I ATTEMPTED TO REMOTE START WHICH WORKED FOR A COUPLE OF DAYS. SOON IT BEGAN TO CAUSE THE SAME PROBLEM. SINCE THEN I HAVE BEEN STARTING THE CAR WITH THE KEY. UNTIL 9/22, ON THAT MORNING MY SON STATED HE HEARD A HISSING SOUND FROM THE REAR DRIVER TIRE. I ALSO HEARD THIS SOUND AT APPROXIMATELY 2:15 PM. WHICH PROMPTED ME TO CALL DARCARS SERVICE CENTER BECAUSE A VANITY LIGHT RECALL WAS JUST MAILED TO US. SO I TRIED TO SCHEDULE AN APPOINTMENT. BEFORE I LEFT WORK AT 5:30 I ATTEMPTED TO UNLOCK THE DOOR AND COULD NOT WITHOUT THE KEY BEING INSERTED TO THE DOOR. THE CAR WOULD NOT CRANK. I STARTED REALIZING I WAS HAVING THE SAME NIGHTMARE AS OTHERS TIPM. THE CAR IS NOW BEING WORKED ON BUT THEY ARE CALLING THE ISSUE EVERYTHING BUT WHAT IT IS SO THAT I PURCHASE A FULL PUMP RELAY, THROTTLE BOX, AND BATTERY. COSTING ME 1400 PLUS 140 FOR ANOTHER DIAGNOSTIC PLEASE ATTACH TO P54 RECALL MULTIPLE STALLS AND NON FUNCTIONING VEHICLE. *TR
Electrical system, Fuel/propulsion system, Sep 26, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE TURNING THE IGNITION KEY TO START THE VEHICLE, THE CONTACT HEARD A CLICKING NOISE AND THE ENGINE WOULD NOT START. THE CONTACT WAS ABLE TO START THE ENGINE AFTER SEVERAL ATTEMPTS. IN ADDITION, WHILE STOPPED AT A RED LIGHT, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE WIRING FOR THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Fuel/propulsion system, Sep 25, 2014
DURANGO CRANKS AND DOESN'T TURN OVER OR STARTS AND THEN STALLS AFTER SHORT DISTANCE. LOCAL DEALER HAS REPAIRED FUEL PUMP. RECALL PRESENTLY ONLY INCLUDES 2011'S AND SHOULD BE EXTENDED TO ALL EFFECTED YEARS. *TR
Engine, Sep 25, 2014
CAR WAS HAVING TROUBLE STARTING FOR A FEW WEEKS. THEN ONCE STARTED, WAS SPUTTERING, THEN CAR COMPLETELY STOPPED WORKING IN THE MIDDLE OF THE ROAD. TOOK TO DEALER AND WERE TOLD WE HAD A FAULTY TIPM. *TR
Fuel/propulsion system, Sep 22, 2014
WAS DRIVING DOWN THE ROAD ON THE WAY TO THE GARAGE AS THE VEHICLE HAD BEEN HAVING DIFFICULTY STARTING ON 4 OR 5 OCCASIONS OVER THE PREVIOUS DAYS. AS I WAS DRIVING DOWN THE ROAD THE VEHICLE SHUT OFF, NO GAS NOTHING. I WAS ABLE TO COAST THE VEHICLE TO A SAFE PLACE AND EVENTUALLY IT STARTED BACK UP AGAIN. TOOK THE VEHICLE THE DEALERSHIP ON 9-8-2014 AND WAS ADVISED THAT IT WAS THE RELAY FROM THE TIPM TO THE FUEL PUMP. I HAVE SINCE LEARNED THAT THERE WAS A RECALL ON 2011 MODELS FOR THIS SAME THING; BUT MY SUV IS A 2012 MODEL. I WANTED TO FILE THE COMPLAINT AS THIS IS A DANGEROUS SITUATION AND CLEARLY IT IS HAPPENING IN MODELS OTHER THAN THE 2011. THE REPAIRS WERE ALMOST $300.00 FOR A PROBLEM THAT IT SEEMS LIKE OTHER MODELS ARE HAVING JUST AS THE 2011 DURANGOS. *TR
Electrical system, Sep 22, 2014
THIS CAR DOES NOT ALWAYS START AND CAN STALL AT ANY TIME. CHRYSLER HAS RECALLED THE 2011 MODELS AS OF 2 DAYS AGO FOR A FAULTY TIPM, MY 2012 HAS THE EXACT SAME PROBLEM WITH THE EXACT SAME PART AND I AM HAVING TO PAY $1400 TO REPLACE IT. *TR
Engine, Sep 19, 2014
TWICE IN EARLY FEBRUARY, 2014, THE ENGINE (V-6) STOPPED RUNNING AND THE CEL POPPED UP. THE FIRST TIME I WAS CRUISING AT 50 MPH AND THE CEL CAME ON AND THE RPM WENT TO ZERO, BUT AS I COASTED TO THE SIDE OF THE ROAD THE ENGINE RESTARTED BY ITSELF AT ABOUT 40 MPH, SO IT WAS OFF FOR LESS THAN 10-15 SECONDS. THE SECOND TIME, I WAS BACKING OUT OF A PARKING SPACE. AFTER MOVING ABOUT 6 FEET THE ENGINE DIED AND THE TACH WENT TO ZERO AND THE CEL CAME ON. I TURNED EVERYTHING OFF AND RESTARTED THE ENGINE AND CONTINUED WITH MY ERRANDS. IN BOTH INSTANCES THE ENGINE WAS AT OPERATING TEMPERATURE AND THE FUEL TANK HAD AT LEAST 10 GALLONS. THE DEALER CHECKED THE CAR BUT FOUND NO CODES TO IDENTIFY THIS PROBLEM. *TR
Service brakes, Sep 18, 2014
I RECEIVED A RECALL NOTICE BACK IN MAY 2014 FOR THE BRAKE BOOSTERS #14V154000. I HAVE BEEN ON A WAITING LIST SINCE THE 1RST OF JUNE AND STILL HAVE NOT BEEN ABLE TO HAVE THIS PART REPLACED. MY DURANGO WAS LOOKED AT AND I WAS TOLD I NEED THE PART BUT STILL NO REPLACEMENT. I AM STILL ON THAT WAITING LIST FROM JUNE. WHY IS IT TAKING SO LONG TO GET THE REPLACEMENT PART? AND IF MY DURANGO IS IN NEED OF THAT PART, AT THIS RATE WILL SOMETHING HAPPEN BUT THE PART IS IN AND MY NAME COMES TO THE TOP OF THAT WAITING LIST? IN THE MEAN TIME I HAVE NOW RECEIVED ANOTHER RECALL FOR MY DURANGO, ABOUT THE SUN VISOR AND I AM TOLD THEY NEED 4 HOURS TO REPLACE THIS PART. *TR
Air bags, Sep 15, 2014
THE AIRBAG LIGHT FOR THE FRONT DRIVERS AND PASSENGER AIRBAGS WAS INTERMITTENTLY TURNING ON AND OFF. WE TOOK THE VEHICLE TO A DODGE DEALERSHIP FOR SERVICE ON AUGUST 20, YET THE LIGHT WASN'T ON AT THE TIME AND WE WERE TOLD THEY WOULD NOT BE ABLE TO DIAGNOSE THE PROBLEM UNLESS THE LIGHT WAS ON. THE AIRBAG LIGHT HAS BEEN ON CONSISTENTLY OVER THE PAST MONTH, TOOK IT INTO THE SAME DODGE DEALERSHIP SERVICE DEPARTMENT, THEY SAID "CONFIRMED AIR BAG LIGHT ON FOR B1C29 LEFT SIDE SEAT THORAX SQUIB CIRCUIT OPEN. PERFORMED WIRE REPAIRS TO LEFT AIR BAG WIRE JUMPER HARNESS BETWEEN R5 AND R7." WE WERE BILLED $299.50 FOR REPAIRS. THE VEHICLE IS A 2012 MODEL AND WE FEEL THIS SHOULDN'T HAVE BEEN AN ISSUE WITH THE VEHICLE BEING 2 YEARS OLD. *TR
Electrical system, Engine, Sep 14, 2014
ON SEVERAL OCCASIONS MY 2012 DODGE DURANGO WOULD ACTED LIKE IT WAS HAVING A HARD TIME TURNING OVER WHEN I WOULD START IT. ONE TIME ALL OF MY AUXILIARY LIGHTS LIT UP AND THEN THE ENTIRE SUV CUT OFF. AFTER I HAD MY OIL CHANGED 09/08/14 MY 2012 DODGE DURANGO STARTED HAVING EVEN MORE ISSUES WITH STARTING UP . IT WOULD TAKE ME ANYWHERE FROM 3-10 TIMES TO GET IT STARTED. I HEARD A SIZZLING SOUND UNDER THE SUV AFTER I HAD PARKED IT AND GOT HOME. THE NEXT MORNING THE ENTIRE SUV WAS DEAD. MY NEIGHBOR WAS ABLE TO JUMP START IT, SO I WENT AND PURCHASED A BRAND NEW BATTERY. IT STILL HAD ISSUES STARTING, BUT AFTER SEVERAL ATTEMPTS IT WOULD FINALLY TURN OVER. IT EVEN COMPLETELY CUT OFF ON ME WHILE I WAS SITTING AT A STOP LIGHT. LAST NIGHT I HEARD THE SAME SIZZLING SOUND SOMEWHERE UNDERNEATH MY DURANGO AND THIS MORNING IT WAS COMPLETELY DEAD AGAIN. THIS TIME IT WOULDN'T EVEN TURN ON EVEN AFTER GIVING IT A JUMP. OBVIOUSLY IT'S NOT JUST ME. THIS SITUATION IS SO UNFAIR BECAUSE RIGHT NOW MY CAR DOESN'T WORK AT ALL AND THE DEALERSHIP IS ACTING AS IF THEY HAVE NO IDEA WHAT I'M TALKING ABOUT. IF I WAS ABLE TO 'EASILY' FIGURE OUT THERE IS AN OBVIOUS ISSUE THAT WE ARE ALL HAVING JUST BY DOING A SIMPLE GOOGLE SEARCH, YOU WOULD THINK THE 'EXPERTS' RESPONSIBLE FOR SELLING ME MY CAR AND WORKING ON IT WOULD KNOW TOO. INDIVIDUALS AND BIG COMPANIES WHO TAKE ADVANTAGE OF MORAL CORRECT PEOPLE ALWAYS END UP LOSING IN THE END. I HOPE THEY DO THE RESPONSIBLE THING AND RECALL THE FAULTY TIPM ASSOCIATED WITH ALL OF OUR VEHICLES WITH NO CHARGE TO US. *TR
Steering, Service brakes, Engine, Sep 12, 2014
2012 DODGE DURANGO CREW WITH A V6. ENGINE DIED WHILE DRIVING DOWN THE HIGHWAY. I LOST POWER STEERING AND POWER BRAKES, BUT MANAGED TO GET OUT OF TRAFFIC AND LET IT COAST TO THE SHOULDER. THE ENGINE WOULD CRANK, BUT IMMEDIATELY DIE. AFTER A FEW ATTEMPTS, THE ENGINE BEGAN RUNNING SMOOTHLY. SINCE THEN, IT WILL OCCASIONALLY NOT START (THE STARTER TURNS OVER, BUT THE ENGINE WILL NOT RUN). NO CODES ARE DISPLAYING WHEN HOOKED TO A COMPUTER. A MECHANIC TOLD ME IT WAS THE TIPM AND I WOULD HAVE TO TAKE IT TO A DEALER. AFTER LOOKING ONLINE, I FOUND MANY OTHER COMPLAINTS FOR THE SAME PROBLEM. ENGINE SEEMS TO HAVE A BETTER START RECORD IF I TURN THE KEY ON AND WAIT 2 SECONDS BEFORE STARTING VS IMMEDIATELY TRYING TO CRANK THE CAR AS SOON AS I INSERT THE KEY. REMOTE START RARELY WORKS NOW. MY MAIN CONCERN IS THE ENGINE DYING WHILE MY WIFE IS DRIVING IN HEAVY TRAFFIC (SHE IS THE PRIMARY DRIVER). TO ME, THIS IS A MUCH MORE PRESSING ISSUE THAN THE CURRENT RECALLS. *TR