2012 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Durango model years with reports.
Of the 2012 reports, 17 involved a crash and 32 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
640 reports, newest first.
Service brakes, Sep 12, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE DEALER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,200.
Service brakes, Sep 11, 2014
RECEIVED A SAFETY RECALL IN MAY 2014 FOR A BRAKE BOOSTER. I HAVE CONTACTED THE DEALER ON MULTIPLE OCCASIONS BUT HAVE BEEN UNABLE TO ESTABLISH A REPLACEMENT APPOINTMENT. *TR
Electrical system, Sep 10, 2014
TOTALLY INTEGRATED POWER MODULE (TIPM) - TRIED TO START MY CAR ONE MORNING AND IT WOULDN'T START. MADE SOUNDS LIKE IT WAS TRYING TO TURN OVER SO I STOPPED AND TRIED AGAIN AND IT STARTED. EACH DAY IT GOT WORSE. THEN IT HAPPENED AGAIN AT LUNCH AND AFTER WORK SO WAS HAPPENING 3 TIMES A DAY. CAR STARTED TO STALL IN THE MIDDLE OF THE STREET OR MAKE ODD SOUNDS LIKE THE ENGINE WAS REVVING UP. ALMOST GOT HIT BY A CAR WITH MY YOUNG SON IN THE CAR AND STARTED TO GET TO A POINT WHEN IT JUST DIDN'T WANT TO HARDLY START AFTER TRYING FOR 10 OR MORE MINUTES. TOOK TO THE SHOP AND AFTER WAITING FOR 3 DAYS THEY TOLD ME IT WAS THE TIPM MODULE AND WOULD COST $1281.15 TO FIX. THIS WAS JUST TODAY. I TOLD HIM I DON'T HAVE THAT KIND OF MONEY. I WENT SEARCHING ONLINE WONDERING MORE ABOUT THIS ISSUE AND COME TO FIND SO MANY PEOPLE HAVE THIS PROBLEM EVEN A CLASS ACTION SUIT HAS BEEN FILED. THIS ISSUE IS DANGEROUS. TO STALL IN THE MIDDLE OF A STREET FOR NO REASON AND THEN NOT BE ABLE TO GET YOUR CAR STARTED AGAIN IS BEYOND SCARY. WHEN THIS MANY PEOPLE HAVE THE SAME PROBLEM WITH THE SAME MODULE SOMETHING HAS TO BE DONE. EVEN SOMEONE IN MY OWN CITY HAD TO WAIT FOR THE PART ON BACK ORDER. A RECALL MUST BE DONE BEFORE SOMEONE IS HURT OR KILLED, PLEASE! *TR
Service brakes, Sep 8, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 6, 2014
CHECK ENGINE LIGHT CAME ON SATURDAY, AUGUST 30, 2014. TOOK CAR TO THE DODGE DEALER AND WAS TOLD ON FRIDAY, SEPTEMBER 5, 2014 THAT THE ISSUE WAS A FAULTY AIR IN TAKE SENSOR. ON SATURDAY, SEPTEMBER 6, 2014 THE AIR INTAKE SENSOR WAS REPLACED. DEALERSHIP WAS GETTING READY TO DRIVE THE VEHICLE 30 MILES TO ALLOW THE SYSTEM TO RESET WHEN THEY DISCOVERED THE PROBLEM WAS WITH THE TIPM (COMPUTER SYSTEM WHICH IS THE BRAINS OF THE VEHICLE). THE FAULTY TIPM IS PREVENTING THE FUEL INJECTOR TO FUNCTION PROPERLY AT START UP SO THAT THE VEHICLE STALLS AND FAILS TO START. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START BUT IF LEFT IDLE WILL STALL AND ENGINE CUTS OFF. *TR
Service brakes, Sep 4, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 3, 2014
2012 DODGE DURANGO, 5.7. HEMI, KEYLESS START, AUTO TRANSMISSION. SINCE VEHICLE WAS RELATIVELY NEW, WOULD OCCASIONALLY NOT START, STARTER WOULD ENGAGE, BUT TO IGNITION. WITHIN THE LAST 2 MONTHS HAS GOTTEN WORSE, NOW APPROXIMATELY 70% OF THE TIME, VEHICLE WILL NOT START USING THE PUSH TO START. IF LOCK THE VEHICLE AND USE REMOTE START FROM THE KEY FOB, WILL 95% OF TIME START. MUST THEN UNLOCK THE VEHICLE AND PRESS THE PUSH TO START BUTTON. SOMETIMES THE ENGINE WILL AT THIS POINT RUN ROUGH AND STALL. MUST THEN REPEAT THE PROCESS. RARELY THE KEY WILL NOT BE DETECTED WHILE IN THE VEHICLE. EITHER KEY FOB IS THE SAME AND THEY HAVE NEW CR2032 BATTERIES IN THEM. TIPM IS AT FAULT. VEHICLE NOW HAS APPROXIMATELY 57,000 MILES ON IT. *TR
Electrical system, Service brakes, Engine, Sep 1, 2014
THE TOTALLY INTEGRATED MODULAR ENGINE (TIME) HAS HAD MANY PROBLEMS SINCE THE PURCHASE OF THE 2012 DODGE DURANGO. THE SUV HAS STOPPED DEAD WHILE IN DRIVE ON INTERSTATE 95. THE PANEL LIGHTS HAS ALL COME ON ALL AT ONCE WHILE DRIVING. THE ENGINE HAS STALLED AND WOULD NOT RESTART SEVERAL TIMES LATE AT NIGHT. THE EXTERIOR LIGHTS HAS GONE OFF COMPLETELY AT NIGHT WITHOUT PANEL LIGHT NOTIFICATION. THE FOG LIGHTS WILL NOT WORK AT ALL TIMES. THE RADIO AT TIMES WILL NOT PAY. THE PUSH START BUTTON WILL NOT ALWAYS START THE VEHICLE. THE ENGINE PERMITS A FOUL ORDER AT TIMES. THE ENGINE HAS GONE FROM AUTOMATIC TO MANUAL DRIVE WITHOUT PLACEMENT IN MANUAL. THE BRAKE PEDAL WILL NOT COME BACK AFTER BEING PUSHED TO THE FLOOR. THE MOTHER BOARD HAS HAD TO BE REPLACED. THE ENTIRE ELECTRICAL SYSTEM HAS SHUT DOWN - VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. I HAVE BEEN GIVEN A RENTAL CAR 4 TIMES FOR AN APPROXIMATE TOTAL OF 30 DAYS TO TRY TO RECTIFY THE PROBLEMS. I HAVE 4 RECALLS FOR VARIOUS ISSUES AND NONE HAVE BEEN FIXED DUE TO PARTS ARE NOT READILY AVAILABLE. RECALL ID'S - APRIL 2014 SERVICE BRAKES AND BRAKES HYDRAULIC ANTI-LOCK #102663, #102664, #102298 AND JULY 2014 105085 - ELECTRICAL SYSTEM WIRING. THERE ARE SEVERAL CLASS ACTION LAWSUITS AGAINST THE CHRYSLER GROUP, LLC FOR THE 2012 DODGE DURANGO. I NO LONGER FEEL SAFE IN THIS VEHICLE, I CAN POSSIBLY CAUSE AN ACCIDENT OR SOMEONE CAN HIT ME WITH ALL THE PROBLEMS AND POTENTIALLY HURT MYSELF OR OTHERS WITH ALL THE RECALLS AND ENGINE PROBLEMS. *TR
Service brakes, Aug 30, 2014
I RECEIVED A RECALL NOTICE FOR A BRAKE ISSUE IN MAY OF 2014 AND EVERY TIME I TAKE IT TO THE DEALERSHIP THEY CLAIM THEY CAN NOT GET THE PART TO COMPLETE THE REPAIR. IT HAS BEEN THREE MONTHS NOW WITH NO REPAIR AND IT IS A SAFETY ISSUE. *TR
Service brakes, Aug 29, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR FOUR MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 27, 2014
VEHICLE FAILED TO START. POSSIBLY RUINED THE BATTERY. *TR
Electrical system, Aug 26, 2014
2012 DODGE DURANGO CREW V6 TIPM PROBLEM. VEHICLE IS STARTING TO SHOW SIGNS OF A FAULTY/FAILING TIPM AS MANY OTHERS ARE AND RECALL SHOULD BE ISSUED BY CHRYSLER AS THIS IS A KNOWN PROBLEM THAT HAS OCCURRED IN THE PAST. THIS FAILURE CAN CAUSE THE AIRBAGS NOT TO DEPLOY WHEN NEEDED AND CAN CAUSE THE VEHICLE TO STALL WITHOUT WARNING POSSIBLE CAUSING A TRAFFIC ACCIDENT. THE VEHICLE IS CURRENTLY HAVING A HARD TIME STARTING AS NO POWER IS BEING FED TO THE FUEL PUMP. *TR
Engine, Aug 25, 2014
PUSH START BUTTON, CAR GURGLES, SPITS AND SPUTTERS. TOLD TO TRY TO DRIVE VEHICLE BECAUSE THEY NEED A CODE. PUT CAR INTO GEAR INSTANTLY DIED. NOW AT DEALERSHIP, COULD NOT REPLICATE THE PROBLEM ONE MONTH AGO, HAS HAD IT FOR TWO DAYS BEFORE IT DIED ON THEM. ORDERING A NEW TIPM AFTER WE FOUND ONLINE THE SAME ISSUE WITH MULTIPLE CHRYSLER/DODGE VEHICLES! *TR
Electrical system, Aug 21, 2014
I HAVE BEEN TOLD THAT THE TIPM IS DEFECTIVE. THE CAR WILL CRANK AND NOT START. THE CAR SAYS THAT IS RUNNING AND IS NOT. IT HAS SHUT OFF WHILE I WAS DRIVING. *TR
Electrical system, Aug 12, 2014
AIRBAG LIGHT, THEN LOSS OF POWER. HARD TO CRANK AND WILL LOSE POWER WHILE DRIVING. *TR
Service brakes, Aug 7, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Vehicle speed control, Engine, Aug 5, 2014
ON SEVERAL OCCASIONS UPON PULLING OUT IN TO TRAFFIC THE VEHICLE EITHER STOPPED ACCELERATING OR WOULD NOT ACCELERATE AT ALL. THIS HAS ALSO HAPPENED ON A FEW OCCASIONS ATTEMPTING TO PASS ANOTHER VEHICLE. UPON PULLING OUT TO PASS THE VEHICLE WOULD NOT ACCELERATE. THIS IS A VERY UNSAFE PROBLEM THAT HAS CAUSED MY FAMILY TO NEARLY GET T-BONED AFTER PULLING OUT INTO TRAFFIC. OTHER OWNERS SEEM TO HAVE SIMILAR SYMPTOMS WHICH EVENTUALLY GET TRACED BACK TO A FAULTY CYLINDER HEAD. REGARDLESS OF HOW MANY TIMES THE VEHICLES IS SENT IN FOR SERVICE NOTHING IS DONE ABOUT IT UNTIL THE CHECK ENGINE LIGHT SHOWS A TROUBLE CODE. CHRYSLER HAS BEEN AWARE OF THIS PROBLEM SINCE THE MIDDLE OF 2012 BUT HAS REFUSED TO ISSUE A RECALL. *TR
Service brakes, Aug 1, 2014
THERE HAS NOT BEEN AN INCIDENT YET - MY ISSUE IS: THERE HAS BEEN A RECALL FOR THE BRAKE BOOSTER BUT THE DEALER IS TELLING ME THAT DODGE IS NOT SENDING THE PARTS NEEDED TO FIX THE PROBLEM.APPARENTLY THE BRAKES COULD POSSIBLY FREEZE AND FAIL. I CALLED THE DEALER 7/1/2014 AND WAS "PUT ON THE LIST" FOR THE PART TO BE REPLACED. I CALLED TODAY, 8/1/2014, AND WAS TOLD I WAS ON THE LIST BUT THERE WAS ALMOST 50 OTHERS IN FRONT OF ME AND THAT DODGE WAS ONLY SENDING 2 OR 3 PARTS A MONTH AND HAD RESTRICTED THE PART SO IT COULDN'T BE ORDERED. AT THIS RATE, IT WILL BE THE END OF THE YEAR BEFORE MY CAR IS FIXED. ALTHOUGH IT IS AUG. NOW, IT WILL GET COLD SOON AND I HAVE 3 CHILDREN THAT I CHAUFFEUR AROUND. I WOULD HATE FOR ONE OF THEM TO BE INJURED BECAUSE THE BRAKES FAIL AND WOULD ALSO HATE TO FILE A LAWSUIT OVER A KNOWN ISSUE THAT DODGE SEEMS TO BE DRAGGING THEIR FEET OVER. IS THERE ANYWAY TO EXPEDITE THE PROCESS SO THE CAR CAN BE FIXED BEFORE WINTER? *TR
Service brakes, Aug 1, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE OT PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Hydraulic, Jul 28, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jul 28, 2014, crash
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY. THERE WAS 1 INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Service brakes, Jul 28, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Engine, Jul 23, 2014
I HAVE A 2012 DODGE DURANGE RT. WHEN PARKED AT A GAS STATION, TRIED TO TURN ENGINE ON WITH PUSH START SWITCH AND ENGINE DOES NOT START. WHEN PUSHING START SWITCH AGAIN IT MAKES THE SOUND LIKE THE ENGINE IS TRYING TO TURN OVER BUT DOES NOTHING. IN ORDER TO GET THE ENGINE TO STOP FROM MAKING THE TURN OVER NOISE I HAVE TO MOVE FROM PARK TO IN GEAR. THEN I RECEIVE THE "IGNITION OR ACCESSORY ON" MESSAGE. IN ORDER TO GET THE MESSAGE CLEAR I HAVE TO TURN OFF VEHICLE WITHOUT PRESSING THE BRAKE. THIS PUTS THE ENGINE INTO THE OFF MODE AND I HAVE TO START THE PROCESS TO GET THE CAR TO START ALL OVER AGAIN. THIS HAS HAPPENED MULTIPLE OCCASIONS AND I HAVE VIDEO TO SHOW THE DEFECT. I HAVE DONE RESEARCH AND READ THIS ISSUE WITH MANY PEOPLE SAYING IT IS THE TIPM DEFECT. ALSO, WHEN USING MY RIGHT BLINKER INSTEAD OF THE FRONT BLINKER WORKING MY FOG LIGHTS FLASH. FOR THE VEHICLE TO NOT START OR STALL IS A BIG SAFETY CONCERN AND LIABILITY. *TR
Electrical system, Jul 15, 2014
TIPM FAILED. TOOK OVER A WEEK TO ORDER PART. CAR IS UNSAFE DUE TO THIS MALFUNCTION. *TR
Service brakes, Jul 15, 2014
THIS VEHICLE WAS RECALLED THROUGH NHTSA. WHEN I CALLED FOR A SERVICE APPOINTMENT THEY STATED THAT THERE WERE NO PARTS AVAILABLE FOR THE RECALL. THEY EXPLAINED THAT CHRYSLER WAS AWARE OF THIS SHORTAGE AND RECALL PROBLEM, THE COMPANY WAS UNIVERSITY DODGE IN DAVIE, FLORIDA. I AM ABOUT TO EMBARK ON A 2000 MILE TRIP WITH MY 2 GRANDCHILDREN. WHEN I EXPLAINED THIS TO THE SERVICE MANAGER, MANNY, HE SAID DON'T WORRY ABOUT IT . WE ARE IN FLORIDA AND THIS REALLY DOESN'T CONCERN US.YOU WILL BE FINE. *TR