2013 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Durango model years with reports.
Of the 2013 reports, 20 involved a crash and 34 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
SeatsDec 4, 2012
Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V560000 on NHTSA.gov
Air bagsAug 8, 2012
Chrysler is recalling certain model year 2013 Dodge Durango vehicles manufactured from April 11, 2012, through July 20, 2012. Some vehicles may have been built with the incorrect airbag occupant restraint control (ORC) module.
In the event of a side impact, rearward of the second row seat, the supplemental side air bag inflatable curtain may not deploy as intended, increasing the risk of occupant injury.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The safety recall began on September 24, 2012. Owners may contact Chrysler at 1-800-853-1403.
Campaign 12V391000 on NHTSA.gov
Representative owner complaints: air bags
42 reports, newest first. Show all
Air bags, Apr 23, 2026
The passenger headrest airbag deployed by itself without reason. No rear end collision. The headrest deployed and hit my 16 yr old daughter in the back of the head. Giving her a headache. No the vehicle has not been looked at yet, it is going to go to the dealer tomorrow. No messages prior to the failure. Now there is a red airbag malfunction icon. A person in a seat with a red dot (airbag) in front of the seat.
Air bags, Apr 1, 2026, crash
My vehicle was hit on passenger side at approximately 35 miles an hour and the airbags did not deploy. Vehicle is totaled from the wreck and I sustained injuries which need medical attention.
Air bags, Sep 22, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest randomly deployed well car was in park. All I did was sit in my seat. How was your safety or the safety of others put at risk? My safety was put at risk because now I have a sore neck and migraine from something meant to keep me safe but instead jeopardized my safety. Has the problem been reproduced or confirmed by a dealer or independent service center? I will be calling as soon as they open. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Calling as soon as they open. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings at all.
Air bags, Dec 24, 2024
Passenger headrest airbag deployed while car was stationary in garage. My daughter was hit sharply by deployed airbag. Has not yet been inspected, but is available for inspection. No warning this would happen.
Air bags, Nov 15, 2024
The drivers headrest deployed without any impact, while sitting idly.
Air bags, Nov 13, 2023
Passenger side front headrest airbag deployed without incident. There were no warning lights, messages or symptoms prior to deployment. The vehicle was inspected and certified upon purchase. This could have caused injury to myself or my children. My biggest concern is the same incident happening without warning to the driver’s side while I’m driving and causing an accident which results in injury or worse, death of myself or children. This is a problem.
Air bags, Aug 17, 2023
Front Driver’s side headrest separated while parked. Dealer confirmed. They reported it deployed. No warning lights before or after incident.
Air bags, Jul 13, 2023
Vehicle was parked and engine off. The driver’s side head restraint deployed suddenly and almost hit me in the face. When I looked inside, the plastic hooks that hold a metal pin in place had broken off.
Air bags, Other or unspecified, Jun 24, 2023
The headrest deployed while parked.
Exterior lighting, Air bags, Service brakes, Dec 2, 2022, crash
Air did employ when it hit a deer at 35 mph , inside light go so dim on the radio and the front, you see the dashboard or the radio
Air bags, Other or unspecified, Nov 5, 2022
Air bag light came on and car constantly loses power even though the battery installed is new direct from dealership. Recurring situation happens at least twice a week.
Air bags, Sep 14, 2022
The vehicle was running, in "park", sitting in the driveway. My 17-year-old son was in the passenger seat. The headrest airbag deployed without ANY provocation of any kind. No movement in the vehicle, and it was not in motion, there was certainly no collision. The EXACT same thing happened on the driver's side 3 years ago, while I was sitting in the driver's seat, in the driveway, with the vehicle running and also in "park". The force of the deployment from either of these incidents was not enough to warrant an injury or a headache, but does elevate a safety concern until it is repaired. There were no warning lamps that came on prior to deployment, it was a complete surprise on both occasions.
Air bags, Aug 2, 2022
While driving with my wife sitting in passenger seat, the headrest safety deployed for no reason. This occurred under normal driving conditions. There was no impact or collision which would have caused the deployment.
Air bags, Seats, Jun 13, 2022
The passenger headrest deployed with no warning. My daughter was sitting in the seat while we were driving at 40 mph when the headrest shot forward and hit her head. There was no accident and no collisions of any kind to cause this to happen.
Air bags, May 2, 2022
Driving the on-ramp as I was speeding up to file into traffic my headrest exploded hitting me on the back of my head/neck area. It was a pretty violent incident and I almost caused a accident due to my orientation being stunned. As I made it home I found little black plastic pieces that came from the head rest. It appears the plastic retainers become fragile over time and loose their structural integrity, then become a serious hazard should they fail during driving. During this event no warning has been given, sound or visual, and the vehicle is drivable. However, as there is currently a potential for a head/neck injury to the front passenger if it should reoccur, no passenger is being transported in the front until this is corrected.
Power train, Air bags, Nov 17, 2021
1.The air bag light come on & off randomly. The air bag has never been deployed. 2. The transmission misfires, I don't know if it has to do with the fuel pump relay. I've replaced almost the entire transmission and still does the same thing.
Air bags, Jul 22, 2021
In July 2021, driver's headrest restraint system deployed while driver was parked and vehicle was off. Driver entered the vehicle at the end of a workday while it was parked under a carport, sat down and closed door, then the headrest popped open unexpectedly. It has not been repaired yet, but scheduling service with the dealer in late July 2021. Headrest cannot be put back into place as it appears inside plastic pieces broke when deployed. No injuries.
Air bags, Jul 6, 2021
Driving on Freeway and my son was sitting in the passenger seat when the headrest exploded for NO reason. It was extremely loud and I nearly swerved off the road. There was no warning signs or lights that ever came on for warning. After researching this apparently is a known issue and I want replaced NOT out of my pocket. I have monitored my son now for whiplash injury due to this incident.
Air bags, Nov 22, 2020, crash
MY WIFE WAS INVOLVED IN A VERY SERIOUS ROLLOVER ACCIDENT THIS PAST WEEK (11/18) IN OUR 2013 DODGE DURANGO SUV. SHE WAS HIT IN THE REAR QUADRANT AND FLIPPED SEVERAL TIMES COMING TO A REST ON THE ROOF. WE HAVE 3 CHILDREN (WHO WERE LUCKILY NOT IN THE CAR AT THE TIME) WHO WOULD HAVE BEEN SEVERELY INJURED IF NOT KILLED IN THIS ACCIDENT AS NONE OF THE AIR BAGS DEPLOYED. THIS HAPPENED ON MERRITT PARKWAY IN CT*DT*AS
Air bags, Seats, Oct 18, 2020
MY WIFE WAS SITTING IN THE PASSENGER SEAT AND GOT HIT IN THE BACK OF HEAD BY THE HEADREST. I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN IT DEPLOYED VIOLENTLY FOR NO REASON WHATSOEVER. WE HAVE NEVER BEEN IN AN ACCIDENT WITH THIS VEHICLE SO THERE'S NO REASON THIS SHOULD HAVE HAPPENED. IT GAVE HER A PRETTY GOOD HEADACHE TOO.
Air bags, Seats, Oct 12, 2020
MY HUSBAND WAS DRIVING AND THE HEADREST POPPED OPEN AS IF HE HAD AN ACCIDENT. HE WAS DRIVING ON A HIGHWAY IN THE MIDDLE OF A CITY, STAYED IN ONE LANE. THERE WAS NO ACCIDENT OR SUDDEN STOP OR ANYTHING SIMULATING AN IMPACT. THE HEADREST HIT MY DAUGHTER IN THE HEAD CAUSING A HEADACHE.
Electrical system, Air bags, Sep 22, 2020
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211) WAS CONTACTED ON SEVERAL OCCASIONS AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 2, 2020
ON AUGUST 1, 2020, THE FRONT PASSENGER SEAT ACTIVE HEAD RESTRAINT SPONTANEOUSLY DEPLOYED AND HIT THE PASSENGER (14 Y/O FEMALE) IN THE BACK OF THE HEAD. THE VEHICLE WAS IN DRIVE BUT WAS STATIONARY AT THE TIME (IN A DRIVE-THROUGH LINE).
Air bags, Jul 31, 2020
I WAS PARK IN MY DRIVEWAY IN PARK GETTING READY TO GO. WHEN ALL OF A SUDDEN MY PASSENGER SIDE HEADREST BURST OPEN. LUCKILY NO ONE WAS ON THE SEAT AT THE TIME. BUT I BELIEVE WITH THE FORCE IT CAM OUT IT COULD HAD GIVING SOME ONE A CONCUSSION. I WOULD HAVE HATE UT IF ONE OF MY KIDS WAS THERE WHEN IT BURST OPEN.
Air bags, Seats, Other or unspecified, Jun 22, 2020
HEAD REST POPPED OPEN. *TR