2013 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Durango model years with reports.
Of the 2013 reports, 20 involved a crash and 34 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
SeatsDec 4, 2012
Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V560000 on NHTSA.gov
Air bagsAug 8, 2012
Chrysler is recalling certain model year 2013 Dodge Durango vehicles manufactured from April 11, 2012, through July 20, 2012. Some vehicles may have been built with the incorrect airbag occupant restraint control (ORC) module.
In the event of a side impact, rearward of the second row seat, the supplemental side air bag inflatable curtain may not deploy as intended, increasing the risk of occupant injury.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The safety recall began on September 24, 2012. Owners may contact Chrysler at 1-800-853-1403.
Campaign 12V391000 on NHTSA.gov
Representative owner complaints: electrical system
290 reports, newest first. Show all
Electrical system, Oct 21, 2016
AS WE WERE DRIVING DOWN THE ROAD AT APPROX 50 MPH AND OUR DURANGO SHUT DOWN COMPLETELY AND WOULD NOT TURN ON. THERE WAS SMOKE COMING FROM THE ENGINE AS WELL. IT SCARES ME TO THINK THAT A VEHICLE CAN JUST SHUT DOWN WITH NO WARNING AND YOUR LEFT TO PULL YOURSELF AND YOUR FAMILY TO SAFETY AND PRAY THAT ANOTHER VEHICLE WILL NOT HIT YOU FROM BEHIND. WE PULLED TO THE SIDE OF THE ROAD BUT WE WERE STILL BLOCKING TRAFFIC. IT HAD TO BE TOWED TO THE DEALERSHIP AND AFTER THEY CHARGED US $125 JUST FOR CHECKING IT, THEY DISCOVERED IT WAS THE ALTERNATOR. THE PART AND THE LABOR WILL BE $900.. *TR
Electrical system, Oct 3, 2016
MY ALTERNATOR FAILED WHILE I WAS DRIVING ON THE HIGHWAY, LUCKILY I WAS IN THE VERY RIGHT LANE AND WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. HAD I BEEN IN ANY OTHER LANES IT COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT! ALL OF MY ELECTRONICS AND POWER STEERING SHUT OFF WHILE THE VEHICLE WAS MOVING. I AM VERY DISAPPOINTED THAT DODGE WILL NOT PAY FOR THE REPLACEMENT OF MY ALTERNATOR BECAUSE MY WARRANTY HAS EXPIRED AND MY VIN# DOES NOT MATCH CERTAIN SPECIFICS WITHIN THIS RECALL, EVEN THOUGH MY CAR WAS BUILT BETWEEN THOSE DATES RECALL NUMBER : 14V634000 RECALL DATE : 10/08/2014 COMPONENT ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR SUMMARY CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 CHRYSLER 300, DODGE CHARGER, CHALLENGER, AND DURANGO; AND 2012-2014 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED APRIL 22, 2010, TO JANUARY 2, 2014, AND EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR. IN THE AFFECTED VEHICLES, THE ALTERNATOR MAY SUDDENLY FAIL.
Steering, Electrical system, Service brakes, Aug 12, 2016
FOR THE PAST 2 MONTHS WE HAVE BEEN HAVING PROBLEMS WITH THIS VEHICLE IT'S BEEN STALLING ON ME, WEATHER IF WE ARE ON THE HIGHWAY OR IN TOWN. NOW THE AMAZING THING IS THAT IT COMES BACK ON, ON ITS OWN WITHOUT US TOUCHING ANYTHING ON IT, BUT ON THE MEAN TIME WE LOSE THE BRAKES AND STEERING CONTROL AT HIGH SPEED ON THE HIGHWAY. THE DEALER HAS DONE ALL THE RECALLS ON IT IN THE PAST TWO WEEKS AND STILL CAN'T FIND THE PROBLEM. I THINK THIS IS SOMETHING THE GOVERNMENT NEEDS TO LOOK INTO IT BEFORE SOMEONE DIES AND MENTION THIS BECAUSE ON MY WAY TO SAN ANTONIO THE VEHICLE DIE ON ME AT 75 MILES AN HOUR AND I HAD MY FAMILY WITH ME THAT DAY' I DID SOME RESEARCH ON THIS VEHICLE AND IT SEEMS THAT THERE ARE WAY TOO MANY DODGE VEHICLES WITH THIS STALLING PROBLEM AND THE DEALERS CAN'T FIGURE OUT WHAT'S WITH THEM'
Electrical system, Engine, Aug 11, 2016
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Electrical system, Electronic stability control (ESC), Engine, Jun 15, 2016
MY CAR POWER CUT OUT COMPLETELY WHILE DRIVING ALONG ON THE INTERSTATE AT 75 MILES PER HOUR. I WAS DARK AND I HAD TO TRY AND PULL OVER WITH NO HEAD LIGHTS TO A SAFE PLACE TO RESTART MY VEHICLE 2013 DODGE DURANGO. THIS HAPPENED SEVERAL TIMES. I THOUGHT THAT WHEN I GOT THE RECALLS DONE IT WOULD ALLEVIATE THE PROBLEM, HOWEVER, THAT WAS NOT THE CASE. I AM STILL HAVING THE PROBLEM. I CALLED DODGE ON THE TOLL FREE # AND THEY HAD ME TAKE MY VEHICLE TO THE DODGE DEALERSHIP AND THEY SAID MY CABIN FILTER, AIR FILTER, AND FUEL SOMETHING NEEDED TO BE REPLACED. THIS SHOULD NOT SHUT DOWN THE WHOLE CAR IF THE FILTERS NEED TO BE CHANGED. THIS PROBLEM HAPPENED SEVERAL TIMES, APRIL 22, MAY 16, MAY 20, MAY 28, JUNE 18, JUNE 19 AND JUNE 13.
Electrical system, May 4, 2016
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Fuel/propulsion system, Apr 26, 2016
TIPM RECALL ISSUE. I TOOK THE VEHICLE TO GET THE TIPM RECALL. ABOUT 900 MILES AFTER THE REPAIR, THE VEHICLE STALLED WHILE I WAS DRIVING ON THE FREEWAY. THE TIPM WIRE BURNT AND THE FUSE BLEW CAUSING THE FAILURE. DODGE DEALERSHIP ATTEMPTED TO FIX THE PROBLEM AGAIN.
Electrical system, Feb 8, 2016
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Exterior lighting, Engine, Jan 3, 2016
"TAKATA RECALL"SOMETIMES AFTER THE CAR HAS BEEN DRIVEN LONG OR SHORT DRIVES AND TURNED OFF FOR A SHORT PERIOD OF TIME, WHEN I GO TO START THE ENGINE THE STARTER WILL GRIND/ENGINE TURNS OVER BUT WILL NOT START THIS ISSUE WAS SUPPOSE TO BE TAKEN CARE OF IN THE SUMMER OF 2015. DEALER HAD OUR CAR FOR OVER TWO MONTHS WAITING ON PARTS BUT THE ISSUE IS STARTING TO OCCUR AGAIN!(ELECTRICAL) ALSO I FIND AT DIFFERENT TIMES THE INTERIOR LIGHTS/GAUGE LIGHTS/INDICATOR LIGHTS THAT ARE ON AND STAY ON FOR A FEW MILES LIKE THERE IS A SHORT IN THE ELECTRICAL SYSTEM. NOTE: I HAVE NEVER HAD A RECALL ON THE ELECTRICAL PROBLEM.
Electrical system, Other or unspecified, Engine, Jan 3, 2016
I AM THE FIRST AND ONLY OWNER OF A DODGE DURANGO 2013: ON DEC 25TH I WAS LEFT STRANDED WITH MY CAR, WINDOWS OPEN AND UNABLE TO MOVE IT ANYWHERE. IT LITERALLY DIED AND HAD TO LEAVE IT ALONG THE ROADSIDE SINCE I WAS WITH MY 4 SMALL CHILDREN. I WAS DRIVING, AND THE CAR STARTED WITH A WEIRD NOISE, THEN SMOKE STARTED COMING OUT, THE ALL THE LIGTHS ON THE DASHBOARD STARTED TO FLASH, THE TEMPERATURE WAS ALWAYS INFORMED AS NORMAL, THEN THE WINDSHIELD WIPPERS STARTED TO WORK ON ITS OWN AND THEN THE CAR LITERALLY DIED. THERE WAS NO POSSIBILITY OF IGNITION NOR NOTHING. THE CAR HAD TO BE TOWED AWAY BY A SPECIAL TRUCK SINCE IT HAD TO PICK UP THE CAR AND PLACE IT ON THE TRUCK, SINCE THERE WAS NO POSSIBILITY TO HAVE IGNITION. THE MOST STRANGE THING IS THAT ON DECEMBER 12, THE CAR WAS OUT OF THE DOGE WORKSHOP FOR THE 40,000 KM REVISION WITH NO PROBLEM. SO FAR I HAVE BEEN INFORMED THAT THE CENTRAL COMPUTER OF THE CAR DIED, THE BATTERY WAS BURNED AND THE ALTERNATOR DIED............ ALL THIS INFORMATION IS PROVIDED BY THE GARAGE WHERE MY CAR IS AT. IS THIS A PROBLEM THAT I HAVE TO PAY FOR OR IS IT A PROBLEM THAT THE COMPANY WILL PAY FOR EVERYTHING? PLEASE ADVICE ME ON HOW TO PROCEED
Electrical system, Dec 31, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Service brakes, Fuel/propulsion system, Nov 7, 2015
THREE RECALLS UNADDRESSED FOR 1+ YEARS. CHRYSLER RECALL: P14 (NHTSA # 14V-154), P36 (14V-391), R09 (15V-115). DEALER AND MANUFACTURER CLAIM THAT THEY ARE UNABLE TO OBTAIN REPAIR PARTS TO ADDRESS RECALL. FCA IS UNABLE TO ADDRESS A RECALL ACTIVE SINCE APRIL 1, 2014. TODAY IS NOV 7, 2015.
Electrical system, Oct 29, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND WAS NOT ABLE TO SCHEDULE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Oct 13, 2015
POWER LIFT GATE FAILED TO WORK. WHEN RETURNED TO THE DEALER FOR SERVICE THE ELECTRONIC ARM REQUIRED REPLACEMENT
Electrical system, Air bags, Oct 10, 2015, crash
VEHICLE WAS INVOLVED IN A SIDE IMPACT THAT RAISED VEHICLE TO APPROXIMATELY 30 DEGREES. BODY SHOP SAID AIRBAGS SHOULD HAVE DEPLOYED. EXPLAINED TO THE DEALER ON SEVERAL OCCASIONS AND THERE WAS NO CHECK DONE TO CONFIRM THAT AIRBAGS WERE IN WORKING ORDER. DEALER SAYS THAT IT OBVIOUSLY WASN'T SUFFICIENT ENOUGH IMPACT TO DEPLOY AIRBAGS. I'M NOT CONVINCED AFTER READING ABOUT DEFECTS. ELECTRICAL SYSTEM WAS ADDRESSED ON NUMEROUS OCCASIONS REGARDING WINDOW GOING UP AND DOWN, LOCKING SYSTEM AND ALARM SYSTEM ACTUATING ON THEIR OWN, WHILE DRIVING AND WHEN PARKED. DEALER SAID THEY COULD NOT DUPLICATE ISSUE, BUT WHEN IT FINALLY WAS PROVEN, THEY REPAIRED THE WINDOW ONLY AND WE WERE FORCED TO PAY TO GET OUTER VEHICLE BACK. I FEEL THAT THERE IS AN ELECTRICAL SYSTEM ISSUE.
Electrical system, Oct 7, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Fuel system, Gasoline, Electrical system, Engine, Oct 7, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT STATED THAT WHILE INDEPENDENTLY REPLACING THE AIR CLEANER, THE CONTACT NOTICED OIL IN THE AIR CLEANER. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE PCV CRANK CASE VENTILATION VALVE AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,200. UPDATED 02/18/16*LJ
Electrical system, Oct 6, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE SEEMED HESITANT AS THOUGH IT WOULD STALL WHILE DRIVING 15-20 MPH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,000.
Electrical system, Sep 16, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 9, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 9, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Exterior lighting, Interior lighting, Sep 1, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH AT NIGHT, THE CONTACT ACTIVATED THE PASSENGER SIDE TURN SIGNAL AND THE INTERIOR AND EXTERIOR LIGHTING SHUT OFF. THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF THE TURN SIGNAL AND VEHICLE, AND RESTARTED THE ENGINE. ONCE RESTARTED, THE EXTERIOR AND INTERIOR LIGHTING RESUMED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Electrical system, Aug 25, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 25, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/04/15*LJ *CN
Electrical system, Aug 20, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.