2013 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Durango model years with reports.
Of the 2013 reports, 20 involved a crash and 34 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
SeatsDec 4, 2012
Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V560000 on NHTSA.gov
Air bagsAug 8, 2012
Chrysler is recalling certain model year 2013 Dodge Durango vehicles manufactured from April 11, 2012, through July 20, 2012. Some vehicles may have been built with the incorrect airbag occupant restraint control (ORC) module.
In the event of a side impact, rearward of the second row seat, the supplemental side air bag inflatable curtain may not deploy as intended, increasing the risk of occupant injury.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The safety recall began on September 24, 2012. Owners may contact Chrysler at 1-800-853-1403.
Campaign 12V391000 on NHTSA.gov
Representative owner complaints: power train
34 reports, newest first. Show all
Power train, Vehicle speed control, Feb 16, 2016
WHEN ACCERATING FROM A STOP OR EVEN SLOWING DOWN TO MAKE A TURN AND ATTEMPTING TO GET UP TO SPEED, THE VEHICLE DOGS LIKE IT WANTS TO DIE. EVEN WHEN GETTING FROM THE ONE RAMP TO THE HIGHWAY THERE IS A HESITATION. THE RPM'S GO DOWN RAPIDLY, THEN I HAVE TO PRESS THE GAS PEDAL DOWN TO GET THE VEHICLE TO KICK IN TO GET IT UP TO SPEED.AT ONE POINT, I HAD TO PRESS THE GAS PEDAL DOWN TO GET THE ACCELERATION I NEEDED TO AVOID GETTING REAR ENDED BY A SEMI. I HAVE HAD IT T A DEALERSHIP 4 TIMES FOR THIS AND ANOTHER MECHANIC AND WAS TOLD THAT THIS IS A DODGE ISSUE WITH THE GEAR RATIO AND THAT IS THE WAY IT IS. I EVEN HAD 2 MECHANICS DRIVE ALONG AND THEY NOTICED IT,BUT DID NOTHING. THIS IS GOING TO GET SOMEONE KILLED IF DODGE DOES NOT DO SOMETHING ABOUT IT. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2014. THIS IS AN EVERYDAY OCCURRENCEI THOUGHT THEY COULD FIX THIS ISSUE AND STILL NOTHING. I KEEP GETTING THE RUN AROUND FROM THE LOCAL DEALERSHIP ON THIS.
Power train, Nov 30, 2015
EVER SINCE MY TRUCK HIT ABOUT 20K IT STARTED TO LIKE SHAKE ,VIBRATE. I TOOK IT IN TO THE DEALER TO SEE WHY IT WAS DOING IT ,THEY DID AN UPDATE TO THE TRANSMISSION AND TOLD ME IT SHOULD GO AWAY. ON MY WAY HOME IT STARTED TO DO THE SAME THING AGAIN BETWEEN 30-45 MPH IS WHEN IT WOULD DO IT . I'VE TAKEN IT IN A COUPLE OF TIME ALREADY FOR THE SAME THING AND ACCORDING TO CHRYSLER IT'S NORMAL. NOW I'M NO EXPERT IN VEHICLES BUT IT'S GOTTEN WORSE AND THEY DON'T SEEM TO CARE . I SPOKE WITH A REPRESENTATIVE FOR A HOT LINE OF CHRYSLER BUT ALL THEY TOLD ME IS THAT I COULD TAKE IT IN TO ANOTHER DEALER SO THEY CAN RUN ANOTHER DIAGNOSTIC AND THAT THE CHRYSLER ENGINEERS SAY IT'S NORMAL THAT MY TRUCK SHAKE VIBRATES AT THOSE SPEEDS. I'VE READ ON LINE THAT OTHER DURANGO OWNERS HAVE EXPERIENCE THE SAME PROBLEM I'M HAVING AND CHRYSLERS ISN'T DOING ANYTHING ABOUT IT. PLEASE HELP ME WITH THIS PROBLEM.
Power train, Electrical system, May 4, 2015
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE REVERSING AT 2 MPH, THE VEHICLE JERKED BEFORE REVERSING. IN ADDITION, THE VEHICLE JERKED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REFLUSHED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS.THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Steering, Power train, Visibility, Service brakes, Oct 29, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL SEIZED AND THERE WAS A BURNING ODOR. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,024. UPDATED 12/9/14*CN THE POWER TRAIN MODULE FAILED AND WAS REPLACED BY THE DEALER. UPDATED 01/08/15
Power train, Vehicle speed control, Sep 23, 2014, crash
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING IN PARK, IT ERRONEOUSLY ACCELERATED TO 5 MPH AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO DRIVER IN THE VEHICLE AT THE TIME OF THE CRASH, BUT THERE WAS A FRONT PASSENGER AND A SECOND ROW PASSENGER. THE CONTACT SUSTAINED AN INJURY TO THE LEFT FOOT AND RECEIVED MEDICAL ATTENTION DUE TO ATTEMPTING TO ENTER THE MOVING VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER HAD THE VEHICLE EXAMINED BY AN INVESTIGATOR WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000.
Power train, Engine, Aug 5, 2014
TRANSMISSION HESITATES OR "STUTTERS" WHEN GOING FROM PARK TO DRIVE AND FREEZES GOING FROM 2ND TO 3RD GEAR. WAS TOLD THERE WAS A "FLASH UPDATE" AVAILABLE AND COMPLETED. HAVE TAKEN DURANGO BACK TO SAME DEALERSHIP FOR THE SAME ISSUE 11/23/13, 06/10/14, AND HAD AN APPOINTMENT ON FRIDAY, 07/12/14 BUT WAS TOLD BY THE DEALERSHIP THEY WOULD HAVE TO TAKE MY INFORMATION/APPOINTMENT DOWN ON PAPER THEN CALL TO RESCHEDULE MY APPOINTMENT. IT IS NOW 08/05/14, AND I HAVE NOT RECEIVED ONE RETURN PHONE CALL. THE ENGINE WILL SURGE TO A HIGH RPM WHILE I AM COASTING AT A SET SPEED (USUALLY BETWEEN 20-45 MPH). ON THE VISIT DATE OF 06/10/14, SERVICE REPAIR SHOWS TWO FLASH UPDATES (SOFTWARE 1 & SOFTWARE 2) WERE COMPLETED. THERE IS NO COMMUNICATION FROM DODGE CONCERNING THE "FLASH UPDATES" THAT THE DEALERSHIP SAYS ARE NECESSARY TO THE VEHICLE RUNNING PROPERLY. *TR
Power train, Engine, Jun 24, 2014
WHEN DRIVING THE CAR AUTOMATICALLY STALLS WHILE IN DRIVE SO I HAVE TO PUT IT INTO NEUTRAL THEN BACK INTO DRIVE AND THEN IT DRIVES AGAIN. THIS HAS HAPPENED ABOUT 4 TIMES I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP AND THEY SEEM TO THINK AND TELL ME THEY FOUND NOTHING WRONG. THEY SAY NO WARNING LIGHTS WERE ON. I EXPLAINED TO THEM THAT NO WARNING LIGHTS APPEARED WHEN THIS HAPPENS. *TR
Power train, Vehicle speed control, Engine, Jan 20, 2014
ON THE 2013 DODGE DURANGO THAT I CURRENTLY OWN WHICH I PURCHASED BRAND NEW IN JUNE 2013, THE NAVIGATION AND CAMERA SYSTEM GOES COMPLETELY BLANK WHILE DRIVING OR BACKING UP. THE VEHICLE STARTED ACCELERATING WHILE IN DRIVE GEAR, AS WELL AS THE TRANSMISSION FAILS TO WORK PROPERLY AND SKIPS SECOND GEAR, THE VEHICLE ALSO IDLES HIGH AND LOW WHILE IN OPERATION OF DRIVE. *TR
Power train, Dec 19, 2013
CAR SLIPPED OUT OF GEAR ON IT"S OWN WHILE I WAS DRIVING. THE SECOND TIME IT HAPPENED WHILE I WAS MAKING A LEFT HAND TURN. *TR