2013 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Durango model years with reports.
Of the 2013 reports, 20 involved a crash and 34 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
SeatsDec 4, 2012
Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V560000 on NHTSA.gov
Air bagsAug 8, 2012
Chrysler is recalling certain model year 2013 Dodge Durango vehicles manufactured from April 11, 2012, through July 20, 2012. Some vehicles may have been built with the incorrect airbag occupant restraint control (ORC) module.
In the event of a side impact, rearward of the second row seat, the supplemental side air bag inflatable curtain may not deploy as intended, increasing the risk of occupant injury.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The safety recall began on September 24, 2012. Owners may contact Chrysler at 1-800-853-1403.
Campaign 12V391000 on NHTSA.gov
Representative owner complaints: service brakes
76 reports, newest first. Show all
Service brakes, Sep 30, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 22, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 19, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V104000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE.
Service brakes, Sep 10, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS PLACED ON A WAITING LIST DUE TO THE PART NOT BEING AVAILABLE. THE DEALER WAS NOTIFIED ON NUMEROUS OCCASIONS AND STATED THAT THE MANUFACTURER WAS SHIPPING A LIMITED AMOUNT OF PARTS FOR THE RECALL REPAIR PER WEEK. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 3, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 2, 2014
I HAVE BEEN ATTEMPTING TO HAVE A RECALL FIXED SINCE EARLY JUNE 2014. THE NHSTA RECALL NUMBER IS 14V-154 AND THE MANUFACTURER RECALL NUMBER IS P14. I AM IN A MAJOR CITY AND THERE ARE 13 DODGE/CHRYSLER DEALERSHIPS IN THE AREA. I'VE CALLED EVERY TWO WEEKS FOR THE PAST THREE MONTHS AND HAVE NOT BEEN GIVEN AN UPDATE YET. THREE MONTHS IS GETTING RIDICULOUS. MY MOST RECENT CALL I WAS TOLD BY THE PERSON WHO CLAIMED TO BE THE MAINTENANCE AND SERVICE MANAGER THAT THEY DON'T HAVE TO GIVE ME A TIMELINE AND I WILL BE CALLED WHEN I AM CALLED. *TR
Service brakes, Aug 28, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Hydraulic, Service brakes, Aug 25, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT IT WAS TAKING TOO LONG TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN
Service brakes, Aug 18, 2014
I RECEIVED A RECALL NOTIFICATION P14/NHTSA 14V-154 I CONTACTED MY DEALERSHIP VIGO DODGE IN TERRE HAUTE, IN THEY TOLD ME THE PART WASN'T IN AND TO CALL BACK IN TWO WEEKS. I CALLED BACK, THE PARTS STILL WEREN'T IN AND THEY PUT ME ON THE CALL LIST AND TOLD ME I WAS NOW #8 ON THE LIST. THIS HAS BEEN APPROXIMATELY TWO MONTHS SINCE NOTIFICATION. I AM UNABLE TO GET THIS FIXED. *TR
Service brakes, Aug 15, 2014
THERE HAS NOT BEEN AN ACCIDENT YET. THIS WAS THE ONLY PLACE I FOUND TO FILE A COMPLAINT REGARDING A RECALL. THIS IS NOT IN REGARDS TO A ACCIDENT BUT THE CONCERN OF THE RISK OF AN ACCIDENT RELATED TO THE RECALL OF THE BRAKE BOOSTER. THIS IS A SERIOUS RECALL THAT IS NOT BEING CORRECTED FAST ENOUGH AND IS BECOMING A GREAT SAFETY CONCERN. I HAVE BEEN TOLD THAT I AM IN THE MIDDLE OF 400 OTHERS IN GETTING MY BRAKES REPAIRED. THE DANGER IF THE BRAKE BOOSTER FREEZES IT COULD CAUSE A CRASH NOT ONLY INFLICTING INJURY ON US BUT POSSIBLY OTHER PEOPLE. I DO NOT TAKE THIS LIGHTLY. WHY IS IT TAKING SO LONG TO HAVE THIS PROBLEM RESOLVED? I HAVE TALKED SEVERAL TIMES TO THE DEALER AND CALLED THEIR RECALL ASSISTANCE CENTER TO NO AVAIL. THE DEALER IS ONLY RECEIVING SMALL AMOUNTS OF THE SHIELD TO FIX THE CARS AND ARE CONTINUALLY WAITING FOR MORE TO COME. THIS IS NOT ACCEPTABLE. DOES FURTHER ACTION NEED TO TAKE PLACE REGARDING THIS RECALL. POSSIBLE LEGAL ACTION? I AM NOT COMFORTABLE WAITING UNTIL SOMEONE IS KILLED BEFORE AGGRESSIVE ACTION IS TAKEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Aug 5, 2014
RECEIVED RECALL NOTICE P14/NHTSA14V-154 FROM CHRYSLER REGARDING THE BRAKE BOOSTER. ASKED FOR THIS TO BE ADDRESSED ON THE ABOVE SCHEDULED APPOINTMENT DATE OF 06/10/2014. I WAS TOLD BY THE SERVICE ASSISTANT SHE DID NOT HAVE THE PARTS IN, BUT THEY EXPECTED TO HAVE THE PARTS IN 2-4 WEEKS. SHE ASKED THAT I GIVE HER A CALL OR SEND HER AN EMAIL TO VERIFY THE PARTS WERE IN AND SCHEDULE AN APPOINTMENT. I HAD AN APPOINTMENT SCHEDULED FOR 8AM ON FRIDAY, 07/12/14, AND WHEN I SHOWED UP I WAS TOLD THE DEALERSHIP COULD NOT HANDLE ANY OF THE SCHEDULED APPOINTMENTS THEY HAD; THEY WERE ONLY ABLE TO SERVICE OIL CHANGES. SHE SAID THE ELECTRICITY HAD BEEN OUT THE DAY BEFORE, THEIR SYSTEMS WERE STILL HAVING TROUBLE, AND THEY COULD NOT HANDLE THE CUSTOMER LOAD. SHE SAID THEY HAD TO TAKE ALL THE CUSTOMERS' INFORMATION ON PAPER AND WOULD CALL EACH CUSTOMER BACK TO SCHEDULE A NEW APPOINTMENT. IT IS NOW 08/05/2014 AND I HAVE YET TO HEAR FROM THIS DEALERSHIP. *TR
Service brakes, Aug 1, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Hydraulic, Jul 28, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/4/14*CN
Service brakes, Jul 28, 2014
BROUGHT VECHILE IN FOR RECALL ON BRAKE BOOSTER RUSTING. UPON REMOVING BRAKE BOOSTER THE MECHANIC FOUND A LEAKING MASTER BRAKE CYLINDER. THE MASTERBRAKE CYLINDER WON'T BE AVAILABLE UNTIL 8-11-14 & ANOTHER PART OF THE BRAKE BOOSTER WHICH THE DEALER HAS NO IDEA WHEN HE CAN GET THIS PART. AS THIS IS A NEW VECHILE WITH LESS THEN 9,000 MILES I FIND THIS TYPE OF FAILURE UNEXPECTED BUT MORE AMAZING A DEALER CAN'T GET PARTS FOR 2 WEEKS OR MORE. SMELL TO ME THAT DODGE HAS A MAJOR BRAKING ISSUE THEY ARE TRYING TO KEEP QUIET. UPDATED 4/24/2015 *JS
Service brakes, Jul 27, 2014
I RECEIVED VIA REGULAR MAIL NOTICE OF SAFETY RECALL P14/NHTSA 14V-154 FOR THE BRAKE BOOSTER PERFORATIONS DUE TO CORROSION. I HAD CONTACTED AND LEFT SEVERAL MESSAGES WITH NO CALL BACK TO MIAMI LAKES AUTOMALL, 16600 NW 57 AVE, MIAMI LAKES, FL 33018 AND PHONE # 305-558-1400 OR 305-455-3683. THIS IS THE SAME AUTO DEALER FROM WHERE VEHICLE WAS LEASED AND IT IS TAKEN FOR REGULAR MAINTENANCE SERVICES. I DECIDED TO GO IN PERSON ONE SATURDAY MORNING, TO ADDRESS THIS ISSUE DIRECTLY WITH SERVICE DEPARTMENT. I WAS TOLD TO LEAVE A PHOTOCOPY WITH ONE OF THE SERVICE ATTENDANTS AND I WILL BE CONTACTED ONCE PART ARRIVES TO SCHEDULE APPOINTMENT. THEY HAVE A WAITING LIST WHICH I WAS NOT INFORMED HOW THEY ORGANIZE IT NOR HOW THEY PLAN AHEAD TO ADDRESS EVERY IMPACTED CLIENT. I HAVE NOT BEEN CONTACTED YET TO MAKE APPOINTMENT NOR A COURTESY CALL TO FOLLOW UP STATUS OF MY SERVICE REQUEST. I CALLED LAST FRIDAY, AND AGAIN AN KNOWN STATUS WAS PROVIDED TO ME AS FOR SPECIFIC DATE I COULD TAKE MY VEHICLE TO GET PARTS INVOLVED REPLACED. YOUR ATTENTION AND ASSISTANCE ON THIS MATTER IS APPRECIATED IT. THANK YOU. *JS
Service brakes, Jul 13, 2014
THE VEHICLE STARTED TO LOOSE BRAKE PEDAL IT WOULD SLOWLY SINK TO FLOOR TOOK IT IN.THE TECHNICIAN TOOK MASTERCYLINDER OF BODY OF THE CAR AND IT FELL APART. MY WIFE AND CHILDREN RIDE IN THIS VEHICLE AND I MAY BE SELLING IT VERY SOON. *TR
Service brakes, Hydraulic, Jun 23, 2014
I HAVE A RECALL ON MY BRAKE BOOSTER AND THE DEALER IS SAYING THAT PARTS ARE COMING IN A LITTLE BIT AT A TIME. IT IS GOING TO BE ABOUT 2 MONTHS BEFORE IT CAN BE FIXED. IF THERE IS A RECALL, I FEEL AS THOUGH THE PARTS SHOULD BE SENT OUT IN ENOUGH QUANTITY FOR PEOPLE TO GET THEIR VEHICLES FIXED. I HAVE CONTACTED 2 DEALERS IN MY AREA AND GOT THE SAME RESPONSE. I THINK IT'S RIDICULOUS FOR A RECALL TO BE ISSUED, BUT THE PARTS NOT AVAILABLE TO GET IT FIXED. *TR
Service brakes, Jun 17, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT WAS VERY CONCERNED SINCE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO HAVE THE REPAIRS PERFORMED FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT EXHIBITED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 23,000.
Service brakes, Jun 16, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN RECALL NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,200.
Steering, Service brakes, Jun 11, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER SUGGESTED THAT THE VEHICLE MAY BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,000.
Service brakes, Jun 10, 2014
WE OWN A 2013 DODGE DURANGO. AT THE TIME IT WAS PURCHASED, WE NOTICED RUST DRIPPING FROM THE WHEELS. WE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WE HAVE NOT YET BEEN CONTACTED FOR THE REPAIR. WE ARE FEARFUL FOR OUR SAFETY AND HAVE BEEN AVOIDING LONG TRIPS AND OUR ENJOYMENT OF LIFE. WE ALSO FEEL THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2014, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. *TR
Service brakes, May 30, 2014, crash
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED AND CAUSED THE VEHICLE TO CRASH INTO A CURB. ON ANOTHER OCCASION WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED AS THE VEHICLE CRASHED INTO A BRICK WALL. THE VEHICLE WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THERE WERE NO INJURIES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Service brakes, May 7, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2014, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Apr 17, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME ABNORMALLY HARD TO DEPRESS AND PREVENTED THE VEHICLE FROM BEING STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ABS MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 17,000.
Steering, Service brakes, Apr 16, 2013
THERE IS A BUMPING NOISE UNDER THE RIGHT FLOORBOARD THAT YOU CAN FEEL UNDER YOUR FEET WHEN APPLYING THE BRAKE OR TURNING CAN'T FIGURE OUT WHAT IT IS.... *TR