2013 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Durango model years with reports.
Of the 2013 reports, 20 involved a crash and 34 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
SeatsDec 4, 2012
Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V560000 on NHTSA.gov
Air bagsAug 8, 2012
Chrysler is recalling certain model year 2013 Dodge Durango vehicles manufactured from April 11, 2012, through July 20, 2012. Some vehicles may have been built with the incorrect airbag occupant restraint control (ORC) module.
In the event of a side impact, rearward of the second row seat, the supplemental side air bag inflatable curtain may not deploy as intended, increasing the risk of occupant injury.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The safety recall began on September 24, 2012. Owners may contact Chrysler at 1-800-853-1403.
Campaign 12V391000 on NHTSA.gov
Representative owner complaints
640 reports, newest first.
Seats, May 16, 2017
THE ACTIVE HEADREST/HEAD RESTRAINT DEPLOYED WHILE DRIVING, HITTING MY WIFE IN THE BACK OF THE HEAD. SHE WAS TRAVELING APPROXIMATELY 30-35MPH. THIS CAUGHT HER OFF GUARD BUT FORTUNATELY DID NOT AFFECT HER DRIVING AND SHE MAINTAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT INVOLVED IN AN ACCIDENT. AFTER INSPECTING THE HEAD RESTRAINT I NOTICE THE PLASTIC THAT APPARENTLY HOLDS A METAL ROD BROKE ALLOWING THE HEAD RESTRAINT TO DEPLOY. IN RESEARCHING THE ACTIVE HEAD RESTRAINT ISSUES, I RAN ACROSS A RECALL FOR CHRYLSER BUT IT DID NOT PERTAIN TO MY MAKE AND MODEL AND IT WAS FOR POSSIBLE NON DEPLOYMENT DURING REAR END COLLISION. SAFETY RECALL N38 /NHTSA 13V-282 ACTIVE HEAD RESTRAINTS
Electrical system, May 10, 2017, fire
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO SMOKE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD COMING FROM THE ALTERNATOR. THE CONTACT WAITED A FEW MINUTES TO RESTART THE VEHICLE AND IT LOST ALL POWER. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR CAUSED THE BATTERY AND THE COMPUTER SYSTEM TO FAIL. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Visibility, May 10, 2017
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE ASSOCIATED WITH THE SUN ROOF AND FRONT WINDSHIELD. THE DEALER WAS UNABLE TO PREVENT THE FAILURE AFTER REPLACING A SEAL. THE CONTACT WAS REFERRED TO A GLASS REPAIR SHOP WHO REPLACED THE FRONT WINDSHIELD. THE CONTACT NOTIFIED THE MANUFACTURER. THE FAILURE MILEAGE WAS 57,000.
Electrical system, May 2, 2017
AFTER I PURCHASED THIS VEHICLE I WAS COMING FROM THE BANK AND AS I PRESS THE GAS PEDAL TO GO FORWARD THE VEHICLE WOULDN'T DRIVE FORWARD. I CALLED THE DEALER SHIP AND I WAS TOLD THAT NOTHING WAS DETECTED SO I CONTINUE TO DRIVE THIS VEHICLE AND AGAIN I EXPERIENCE THE SAME PROBLEM I TOOK THE VEHICLE TO CROWN DODGE AND I HEAR THE SAME THING AS BEFORE. NOW THE VEHICLE SHUT DOWN WHEN I AM DRIVING AND I HAVE TO PUT IT IN NURTURE TO CRANK IT BACK UP I ALSO CALL THE HEADQUARTERS ABOUT THIS VEHICLE I BROUGHT IT BRAND NEW .I WAS ON THE ROAD WHEN ALL THIS HAPPENED. IN THE COUNTRY ALSO ON CITY STREETS
Electrical system, Apr 27, 2017, fire
I CAME OUT OF A STORE AND UPON GETTING IN MY DURANGO I STARTED IT AND NOTICED SMOKE AND SMELLED A BURNING ELECTRICAL SMELL. THE HOOD WOULDN'T OPEN BECAUSE IT HAD ALREADY BURNED THROUGH THE CABLE THAT ATTACHES THE HOOD RELEASE. WITHIN A FEW SECONDS THE WHOLE FRONT END WAS ON FIRE. I CALLED THE FIRE DEPARTMENT AND THEY HAD IT PUT OUT PRETTY QUICKLY. I'VE ONLY HAD THE VEHICLE FOR EXACTLY A YEAR ALMOST TO THE DAY. THE ONLY PROBLEM WE'VE HAD WITH IT IS THE DRIVER'S SIDE HEADLIGHT WENT OUT. WE HAD IT REPLACED AND IT WENT OUT AGAIN WITHIN A COUPLE OF WEEKS SO WE HAD IT CHANGED AGAIN. I DID NOTICE THAT ONE HEADLIGHT WAS BRIGHTER THAN THE OTHER BUT THOUGHT IT WAS JUST DIFFERENT BULBS. APPARENTLY IT WASN'T. THE VEHICLE WAS PARKED IN A PARKING LOT NEXT TO A WHOLE CAGE FULL OF PROPANE TANKS NOW THAT'S PRETTY SCARY.
Engine, Apr 18, 2017
WHILE DRIVING MY CAR SURGES AT TIMES. I CAN LOSE POWER AT ANY GIVEN SPEED AND THEN SUDDENLY MY CAR WILL JERK FAST. SOMETIMES WHEN DRIVING SLOW TO GO AROUND A ROUNDABOUT IT WILL JUST LOSE POWER AND BARELY GO. WHILE AT A STOP BUT IN DRIVE, THE MOTOR WILL VIBRATE. THIS HAS BEEN ONGOING SINCE I PURCHASED MY DURANGO. SEEMS TO BE GETTING MUCH WORSE. ONLY 54,000 + MILES ON IT.
Power train, Apr 17, 2017
WHILE DRIVING ON THE HIGHWAY WITH MY WIFE AND KIDS THE TRUCK HAD HARD SHIFT THEN WENT INTO NEUTRAL. THE ENGINE LIGHT CAME ON. MY WIFE PANICKED BUT I WAS ABLE TO GET HER TO PULL ACROSS THE THREE LANES OF TRAFFIC ON THE HIGHWAY TO THE SHOULDER. ONCE STOPPED WE MANUALLY SHIFTER TO PARK THEN TURNED OFF THE CAR LET IT SIT FOR A FEW MINUTES. WE RESTARTED THE CAR AND EVERYTHING APPEARED TO BE WORKING FINE EXCEPT FOR THE SERVICE LIGHT WHICH WAS ON. THE ERROR CODE WAS A P0730. INCORRECT DRIVE SHIFT RATIO. THE TRANSMISSION IS AUTOMATIC. THERE ARE A LOT OF THREADS ABOUT THIS ISSUE ON MULTIPLE DODGE VEHICLES UP TO 2015. IT APPEARS TO BE ON THE 5 SPEED. I CALLED DODGE CUSTOMER SERVICE AND AM BRINGING THE VEHICLE INTO THE DEALER. I ALSO HAD DODGE CUSTOMER SERVICE OPEN A ESCALATED TICKET FOR THE ISSUE. VEHICLE HAS A LITTLE OVER 50,000 MILES AT THE TIME.
Air bags, Mar 11, 2017, crash
WOULD LIKE TO FILE A COMPLAINT DUE TO MY 2013 DODGE DURANGO WAS IN A TRAFFIC ACCIDENT WHILE IN MOTION ON A STATE ROUTE AND SUSTAINED HEAVY FRONT IN DAMAGE AND NONE OF THE AIR BAGS DEPLOYED.
Electrical system, Feb 21, 2017
THE ALTERNATOR RECENTLY FAILED WITH SYMPTOMS IDENTICAL TO THOSE DESCRIBED IN DODGE'S P60 RECALL NOTICE, I.E. ALL ELECTRICAL POWER SHUT-OFF WITHOUT WARNING WHILE DRIVING. FORTUNATELY MY SON WAS ABLE TO SAFELY PULL OVER TO THE SIDE OF THE ROAD. DESPITE THIS FAILURE WHICH IS VERY SIMILAR TO THAT DESCRIBED IN THE P60 RECALL NOTICE DODGE SAYS IT IS NOT COVERED. DODGE SHOULD EXPAND THE NUMBER OF VEHICLES SUBJECT TO THIS PARTICULAR RECALL. THIS COULD HAVE BEEN A VERY SERIOUS EVENT IF IT HAD HAPPENED WHILE DRIVING ON A BUSY FREEWAY.
Electrical system, Engine, Feb 8, 2017
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 20 MPH, A BURNING ODOR WAS PRESENT IN THE VEHICLE AND SMOKE APPEARED FROM THE FRONT OF THE VEHICLE. THE SERVICE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A BEARING IN THE ALTERNATOR FELL OUT. THE SERPENTINE BELT AND ALTERNATOR WERE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 43,069.
Power train, Feb 7, 2017, crash
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT BACKED THE VEHICLE IN THE DRIVEWAY, AND EXITED THE VEHICLE WITH THE KEY IN THE IGNITION AND THE GEAR SELECTOR IN PARK. THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK INTO DRIVE ON AN INCLINE, AND REVERSED DOWN THE DRIVEWAY INTO A NEIGHBOR'S GARAGE AND BRICKS. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ABLE TO SHIFT THE GEAR INTO PARK. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Jan 26, 2017, fire
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 15 MPH, AN ABNORMAL NOISE WAS HEARD AND A STRANGE ODOR WAS PRESENT. THE CONTACT OBSERVED SMOKE UNDER THE HOOD. THE ELECTRICAL SYSTEM CAUGHT FIRE WITHOUT WARNING, BUT THERE WERE NO VISIBLE FLAMES. THE FIRE DEPARTMENT WAS NOT NEEDED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Electrical system, Jan 24, 2017
STARTING ISSUE OR STALLING ISSUE: VEHICLE TRIES TO TURN OVER BUT WON'T COMPLETELY START WHILE IT IS STATIONARY. VEHICLE MAY START BUT THEN SPUTTERS AND DIES, WHILE IT IS STATIONARY.
Electrical system, Jan 24, 2017
STARTING ISSUE OR STALLING ISSUE: VEHICLE TRIES TO TURN OVER BUT WON'T COMPLETELY START WHILE IT IS STATIONARY. VEHICLE MAY START BUT THEN SPUTTERS AND DIES, WHILE IT IS STATIONARY.
Electrical system, Jan 20, 2017, fire
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DAY BEFORE, SMOKE APPEARED UNDER THE HOOD WHILE THE VEHICLE WAS IDLING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR CAUGHT FIRE. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,200.
Other or unspecified, Jan 20, 2017
I HEAR A VERY LOUD KNOCKING NOISE WHEN I ACCELERATE, I THOUGHT IT WAS COMING FROM THE FRONT WINDOW WHICH I HAD REPLACED AND IT CONTINUES TO MAKE THE LOUD NOISE WHEN YOU REACH LIKE 50 MPH AND SOMETIMES EVEN LESS.
Electrical system, Engine, Jan 9, 2017, fire
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A WINDING NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED A BURNING ODOR COMING FROM ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ..UPDATED 05/17/17 *BF UPDATED 08/17/2017*JS
Steering, Fuel system, Gasoline, Engine, Dec 20, 2016
VEHICLE LOOSES POWER AND STALLS WHEN APPROACHING A STOP (WHILE STILL IN MOTION). I HAVE TO PLACE VEHICLE IN PARK AND RESTART VEHICLE IN ORDER TO CONTINUE DRIVING. I AM VERY CONCERNED THAT THIS IS GOING TO CAUSE ME TO BE REAR-ENDED AT SOME POINT AS IT DOES HAPPEN PRIOR TO ME ARRIVING AT A STOP SIGN OR STOP LIGHT. THIS HAS BEEN HAPPENING FOR APPROX. THE LAST 3-4 WEEK AND BECOMING MORE FREQUENT. *TR
Fuel/propulsion system, Oct 31, 2016
2013 DURANGO HAS BEEN INTERMITTENTLY STALLING (IN MOTION) AND HARD- OR NON-STARTING(STATIONARY). 62000 MILES. TOWED TO DEALER AND OF COURSE THEY COULD NOT REPRODUCE THE PROBLEM. DID A THROTTLE BODY CLEANING AT MY REQUEST. STARTED OK FOR 2 WEEKS AND IS NOW DOING THE SAME AGAIN. DANGEROUS SITUATION FOR MY FAMILY.
Electrical system, Engine, Fuel/propulsion system, Oct 30, 2016
I BELIEVE THE TOTALLY INTEGRATED POWER MODULE IS THE PROBLEM. IT WILL NOT START SOMETIMES AND THEN WILL NOT STAY RUNNING WHEN IT DOES. CRANKS AND DIES, ACTS LIKE STARTER JUST KEEPS TURNING OVER AND OVER AFTER HITTING IGNITION BUTTON. WE HAVE HAD THIS PROBLEM FOR A FEW WEEKS AND IT KEEPS GETTING WORSE. OUR VEHICLE YEAR MAKE AND MODULE FALL WITHIN THE TIME FRAME OF A STATED RECALL AND THE SAME ISSUES IN THAT RECALL ARE HAPPENING TO OUR VEHICLE. IT HAS HAPPENED IN OUR DRIVEWAY, RURAL AND CITY STREETS. WHILE AT RED LIGHTS OR STALLING WHILE IN MOTION OR OTHER STOPPING REASONS. PLEASE LOOK INTO THIS, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Oct 21, 2016
AS WE WERE DRIVING DOWN THE ROAD AT APPROX 50 MPH AND OUR DURANGO SHUT DOWN COMPLETELY AND WOULD NOT TURN ON. THERE WAS SMOKE COMING FROM THE ENGINE AS WELL. IT SCARES ME TO THINK THAT A VEHICLE CAN JUST SHUT DOWN WITH NO WARNING AND YOUR LEFT TO PULL YOURSELF AND YOUR FAMILY TO SAFETY AND PRAY THAT ANOTHER VEHICLE WILL NOT HIT YOU FROM BEHIND. WE PULLED TO THE SIDE OF THE ROAD BUT WE WERE STILL BLOCKING TRAFFIC. IT HAD TO BE TOWED TO THE DEALERSHIP AND AFTER THEY CHARGED US $125 JUST FOR CHECKING IT, THEY DISCOVERED IT WAS THE ALTERNATOR. THE PART AND THE LABOR WILL BE $900.. *TR
Air bags, Seats, Oct 12, 2016
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT WIRING HARNESS WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE REOCCURRED APPROXIMATELY 4,000 MILES LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Electrical system, Oct 3, 2016
MY ALTERNATOR FAILED WHILE I WAS DRIVING ON THE HIGHWAY, LUCKILY I WAS IN THE VERY RIGHT LANE AND WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. HAD I BEEN IN ANY OTHER LANES IT COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT! ALL OF MY ELECTRONICS AND POWER STEERING SHUT OFF WHILE THE VEHICLE WAS MOVING. I AM VERY DISAPPOINTED THAT DODGE WILL NOT PAY FOR THE REPLACEMENT OF MY ALTERNATOR BECAUSE MY WARRANTY HAS EXPIRED AND MY VIN# DOES NOT MATCH CERTAIN SPECIFICS WITHIN THIS RECALL, EVEN THOUGH MY CAR WAS BUILT BETWEEN THOSE DATES RECALL NUMBER : 14V634000 RECALL DATE : 10/08/2014 COMPONENT ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR SUMMARY CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 CHRYSLER 300, DODGE CHARGER, CHALLENGER, AND DURANGO; AND 2012-2014 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED APRIL 22, 2010, TO JANUARY 2, 2014, AND EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR. IN THE AFFECTED VEHICLES, THE ALTERNATOR MAY SUDDENLY FAIL.
Engine, Sep 26, 2016
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO START. IN ADDITION, THE VEHICLE STALLED ON NUMEROUS OCCASIONS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,087.
Fuel/propulsion system, Sep 22, 2016
MY CAR WOULDN'T START. IT WAS TOWED TO STAMPEDE DODGE NAMPA IDAHO AND THEY DIAGNOSED IT TO BE: FAILED FUEL PUMPS. I'VE NOT HAD MY VEHICLE FOR ALMOST A MONTH AND ITS $1500 REPAIR.