2013 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Durango model years with reports.
Of the 2013 reports, 20 involved a crash and 34 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
SeatsDec 4, 2012
Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V560000 on NHTSA.gov
Air bagsAug 8, 2012
Chrysler is recalling certain model year 2013 Dodge Durango vehicles manufactured from April 11, 2012, through July 20, 2012. Some vehicles may have been built with the incorrect airbag occupant restraint control (ORC) module.
In the event of a side impact, rearward of the second row seat, the supplemental side air bag inflatable curtain may not deploy as intended, increasing the risk of occupant injury.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The safety recall began on September 24, 2012. Owners may contact Chrysler at 1-800-853-1403.
Campaign 12V391000 on NHTSA.gov
Representative owner complaints
640 reports, newest first.
Fuel/propulsion system, May 22, 2020
STALLING WHILE VEHICLE IS IN MOTION AND NOW THE VEHICLE WON'T START AT ALL. LOSS OF POWER WHEN IT STALLED. *TR
Fuel system, Gasoline, Electrical system, May 18, 2020
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE FUEL PUMP WAS PREVIOUSLY REPAIRED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE CONTACT STATED THAT THE TIPM WAS REPLACED TO FIX THE FAILURE OF THE FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE WAS 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, May 16, 2020
MY CAR OFTEN LOSES POWER, THIS IS DUE TO A FUSE/RELAY TO THE FUEL PUMP. THIS WAS A RECALL ITEM, THAT CONTINUES TO FAIL, WHILE I AM ON THE HIGHWAY, CITY STREETS, AND OTHER TRICKY LOCATIONS, SOMETIMES EVEN IN A PARKING LOT. THIS HAS BEEN A RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SINCE NOVEMBER 2019. I CONTINUE TO BUY THE REPLACEMENT PART TO REPAIR MY CAR, WITH NO REIMBURSEMENT FROM DODGE. I HAVE HAD MY CAR INTO DODGE 2 TIME FOR THEM TO REPAIR, I HAVE PURCHASED 2 ADDITIONAL AND PURCHASED AT LEAST 9 ADDITIONAL RELAY SWITCHES FROM AMAZON. SO THIS IS FAILS QUITE OFTEN, 13 RELAY SWITCHES. PART NUMBER IS 5600 7080 AB. I NEED A FIX SOON. *TR
Seats, May 11, 2020
HEAD REST POPPED OUT WHILE DRIVING. *TR
Fuel/propulsion system, May 4, 2020
NHTSA RECALL NUMBER19V-813. WHEN IS THIS GOING TO BE RESOLVED?
Electrical system, Apr 20, 2020
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel system, Gasoline, Apr 10, 2020
CAR WILL NOT START. CAR TURNS OVER BUT WILL NOT RUN . RECALL WAS LOOKED AT AND TEMPORARY FIXED ON 9/1/15 IT WAS THE FUEL PUMP RELAY . ON 6/18/2019 IT WAS FIXED AGAIN . IT WAS ALSO FIXED ONE TIME BEFORE THIS DATE ( I DO NOT HAVE THAT DATE) TODAY IS 4/10/2020 IT TOOK 5 TRIES TO START THE CAR THIS MORNING . DODGE CLAIMS THEY DO NOT HAVE A SOLUTION TO THE PROBLEM YET . ITS BEEN 5 YEARS !!! DOES SOMEONE HAVE TO DIE BEFORE THEY FOX IT. THE CAR CAN STALL OUT WHEN ON THE HIGHWAY . THIS WILL BE THE 4TH TIME I WILL HAVE THIS FIXED.. DODGE FIX THIS BEFORE ME OR MY GRAND KIDS DIE!!!!!!!!!!!! *TR
Fuel/propulsion system, Apr 10, 2020
CAR WILL NOT START. IT WILL TURN OVER BUT NOT RUN. RECALL WAS LOOKED AT BUT NOT FIXED PERMANENTLY . THIS IS THE 4TH TIME THAT I AM GOING TO HAVE THIS PROBLEM FIXED IN THE PAST 5 YEARS . DODGE CLAIMS THAT THERE IS NO SOLUTION YET . ITS A FUEL PUMP RELAY HOW HARD COULD IT BE TO FIX . TODAY IS 4/10/2020 IT TOOK 5 TRIES TO START THE CAR. DOES SOME HAVE TO DIE BEFORE DODGE COMES UP WITH A SOLUTION? CAR CAN STALL OUT WHEN ON THE HIGHWAY !!!!
Electrical system, Fuel/propulsion system, Mar 23, 2020
MY CAR BROKE DOWN I TOOK IT TO A DODGE DEALERSHIP TEL ME A START WENT BAD A FUEL PUMP AND CONDENSER THEN I DRIVE BACK FROM QUEENS NY BACK TO ALBANY MY CAR STALLS ON ME LIKE IT DID IN QUEENS NOW DODGE IS TELLING IT'S A ELECTRIC PROBLEM NOW PLUS FUEL PUMP
Fuel/propulsion system, Mar 17, 2020
CAR SHUT OFF IN MIDDLE OF ROAD WHILE DRIVING. I WAS STUCK IN THE MIDDLE OF THE ROAD. LUCKILY, I WAS ON A SECONDARY ROAD AND NOT ON A MAJOR HIGHWAY AS I NORMALLY AM. THIS PUT MY SAFETY AS WELL AS THE SAFETY OF MY FAMILY AT RISK. CAR WOULD NOT RESTART AND COULD NOT BE MOVED OUT OF THE ROAD. APPEARS TO BE RELATED TO NHTSA RECALL 19V-813. NO REMEDY IS AVAILABLE. DODGE WANTS ME TO HAVE THE CAR TOWED AT MY COST TO A LOCAL DEALERSHIP. MY HUSBAND TRIED TO REPLACE RELAY BUT PART GIVEN BY AUTO STORE DOESN'T MATCH UP EXACTLY. RECALL WAS FROM 11/14/2019. WHY HAS THE REMEDY NOT BEEN RELEASED? WILL IT TAKE A DEATH FOR SOMEONE TO TAKE THIS SERIOUSLY? I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THE CAR TOWED AND DIAGNOSED. (RECALL RELATED INCIDENT) TS
Seats, Mar 12, 2020
HEAD REST POPPED OUT AND INTO BACK OF HEAD WHILE DRIVING ON BOTH DRIVER SIDE AND PASSENGER SIDE. OCCURRED AT DIFFERENT TIMES, NOT SIMULTANEOUSLY.
Steering, Electrical system, Fuel/propulsion system, Mar 10, 2020
THIS VEHICLE HAS CONSISTENTLY GIVEN ME PROBLEMS WITH STALLING. YEAR AFTER YEAR WITH THIS VEHICLE AND I'M TO THE POINT TO WHERE I CAN BARELY DRIVE IT YET STILL HAVE TO PAY PAYMENT AFTER PAYMENT WHILE FEARING FOR MINE AND MY CHILDREN'S SAFETY IN IT. IT'S ALREADY HAD A RECALL FIXED A FEW YEARS BACK WITH SOMETHING INVOLVING THE FUEL PUMP RELAY AND THAT YET HAS TO STOP THE STALLING AND THE DEALER CAN NEVER TELL ME WHAT THE ISSUE IS... I CAN BE DRIVING 70 MPH MILES DOWN THE HIGHWAY OR 30 MPH IN RESIDENTIAL AND IT JUST COMPLETELY DIES OUT ON ME AND I LOSE CONTROL OF POWER STEERING AND ALL ELECTRICAL GOES OUT ON DASH. SOMETIMES I CAN JUST KEEP TURNING OVER IGNITION AND IT WILL PICK RIGHT BACK UP THEN OTHER TIMES I HAVE TO PUT IN PARK AND RESTART. I HAVE AT TIMES, BUT NOT EACH TIME, ASSOCIATE THE STALL WITH HITTING POTHOLES OR GOING OVER RAILROAD TRACKS, BRIDGES OR ANYTHING THAT MAKES THE VEHICLE FEEL A BUMP YET OTHER TIMES IT DOES IT FOR NO REASON WHATSOEVER. I EITHER NEED IT TO BE FIXED OR GIVEN ANOTHER VEHICLE OF EQUAL VALUE. I'VE PAID SO MUCH ALREADY AND STILL OWE 11 PAYMENTS AND CAN NOT AFFORD TO JUST PURCHASE ANOTHER VEHICLE. WOULD APPRECIATE SOME HELP RESULTING IN A SOLUTION TO BENEFIT ME AND MY FAMILY'S SAFETY. THE DATE BELOW FOR 'WHEN DID IT OCCUR' IS TODAY'S DATE AS IT DONE IT TODAY AND HAS DONE SO OVER THE LAST 5/6 YEARS I'VE HAD IT..
Engine, Mar 2, 2020
3.6L PENTASTAR ENGINE IS TICKING, FROM PERSONAL RESEARCH OF THE NOISE I'VE FOUND MANY PEOPLE WHO HAVE THIS ENGINE HAVE EXPERIENCED IT. PEOPLE WHO HAVE HAD IT FIXED SAY ITS ROCKER ARM BEARING FAILING. IT OCCURS WHILE THE VEHICLE IS RUNNING, BE IT AT IDLE OR THROUGHOUT THE REV RANGE, UNDER LOAD OR STATIONARY.
Fuel/propulsion system, Feb 18, 2020
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE ENGINE WOULD CRANK BUT WOULD NOT IMMEDIATELY START. THE CONTACT INDICATED THAT THE FAILURE HAD GOTTEN PROGRESSIVELY WORST AND ENGINE WOULD NOT START AT ALL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOTIFIED. THE LOCAL DEALER FINDLAY CHRYSLER/DODGE (10305 US 224 WEST. FINDLAY OH) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V813000(FUEL SYSTEM) BUT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,000. (RECALL RELATED INCIDENT) TS
Engine, Feb 18, 2020
STALLS WHILE DRIVING...DOES RESTART BUT STALLS EACH TIME I DRIVE A FEW BLOCKS.
Other or unspecified, Feb 17, 2020
THE ALTERNATOR ON MY VEHICLE WAS ON RECALL SINCE AUGUST OF 2017. ON NOVEMBER 2017 THE CAR SHUT OFF BUT WHEN I TOOK IT TO A DODGE DEALERSHIP THEY COULDN'T FIND ANYTHING WRONG WITH IT. I EVEN TOOK IT BACK TO THE PLACE WHERE I BOUGHT IT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT IT LATER STARTER WORKING AGAIN. 2 WEEKS AGO MY CAR STOPPED WORKING AGAIN AND SMOKE STARTED COMING OUT FROM WHERE THE ALTERNATOR IS LOCATED. I TOOK IT TO 2 DIFFERENT SHOPS IN TOWN AND THEY TOLD ME IT WAS THE ALTERNATOR BUT THEN WHEN I TOOK IT TO THE DODGE DEALERSHIP THAT'S WHEN THEY TOLD ME THAT THE ALTERNATOR WAS ON A RECALL OUT THAT THE PCM NEEDED TO BE REPLACED. THEY NOW WANT ME TO PAY FOR THIS DAMAGE THAT WAS CAUSED BY A DEFECTIVE PART. THEY ARE SAYING THAT IT IS NOT UNDER WARRANTY BUT HOW CAN THEY ONLY BE RESPONSIBLE FOR THE DEFECTIVE PART AND NOT THE DAMAGE THAT IT WAS CAUSED BY IT?
Power train, Jan 30, 2020
THE TRANSMISSION OIL COOLER HAS BROKEN AT THE SEAMS AND LEAKED TWICE ON MY VEHICLE, RESULTING IN A LOSS OF TRANSMISSION FLUID, CAUSING THE VEHICLE NOT TO MOVE AND TO POTENTIALLY BE A FIRE HAZARD. THIS FIRST HAPPENED IN 2017 AND I HAD THE UNIT REPLACED; THEN HAPPENED AGAIN IN 2019. MUST BE A DEFECT. NOW I NO LONGER FEEL SAFE DRIVING THE CAR.
Other or unspecified, Jan 30, 2020
I HAVE TO TILT MY KEY FOBS UP IN ORDER TO CRANK CAR IT CUTS OFF ON ME WHILE I AM DRIVING AND HIT A BUMP I AM TOLD THAT TECHNICIAN SWITCH NEEDS TO BE CHANGED
Engine, Fuel/propulsion system, Jan 21, 2020
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD RANDOMLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (UNKNOWN) AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL SYSTEM) BUT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 100,000. (RECALL RELATED INCIDENT) TS
Other or unspecified, Jan 17, 2020
TRANSFER CASE IS LEAKING.
Electrical system, Jan 16, 2020
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALERSHIP (ROB LAMBDIN'S UNIVERSITY DODGE LOCATED AT 5455 S UNIVERSITY DR, DAVIE, FL 33328, PHONE NUMBER: 954-434-5995) WHO INFORMED THE CONTACT THAT THERE WERE NO AVAILABLE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER INFORMED THE CONTACT THAT A REPRESENTATIVE WOULD REACH OUT, HOWEVER, THE CONTACT HAD NOT RECEIVED A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. (RECALL RELATED INCIDENT) TS
Steering, Jan 7, 2020
POWER STEERING FLUID LEAKING
Other or unspecified, Jan 3, 2020
I WAS DRIVING THROUGH AN ALMOST EMPTY PARKING LOT (MAYBE 8-10 MPH) WHEN MY DRIVERS SIDE HEADREST EXPLODED OPEN. IT THREW MY HEAD FORWARD AND SCARED THE EVER LIVING OUT OF ME.
Fuel/propulsion system, Dec 26, 2019
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL PUMP) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2018. THE CONTACT SPOKE WITH AN UNKNOWN CHRYSLER DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 24, 2019
HEADREST AIRBAG DEPLOYED WHILE DRIVING BUT WAS NOT DUE TO AN IMPACT.