2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: air bags
72 reports, newest first. Show all
Air bags, Seats, Aug 15, 2018
WHILE STOPPED WITH THE VEHICLE IN PARK AFTER JUST COMING OFF OF THE INTERSTATE AT A TRUCK STOP, THE PASSENGER SIDE ACTIVE HEADREST POPPED. NO DAMAGE HAD OCCURRED TO THE VEHICLE, NO LARGE BUMPS OR CURBS WERE HIT. LUCKILY WE WERE STOPPED AND NO INJURY OCCURRED. UNFORTUNATELY THIS IS A HUGE EXPENSE TO FIX AT A DEALERSHIP (OVER $700 JUST FOR THE PART PLUS SHOP HOURS MAKING IT ABOUT A $1000 EXPENSE NOT COVERED BY WARRANTY!) THIS IS A HUGE SAFETY CONCERN - 1. IF WE ARE NOW IN A COLLISION PRIOR TO REPAIR WILL OUR AIRBAGS DEPLOY AS THIS IS PART OF THE WHOLE SYSTEM (AND THE ONE IS ALREADY SPRUNG SO COULD DAMAGE OCCUR BECAUSE OF THAT) 2. IF WE HAD BEEN DRIVING AND IT WERE TO DEPLOY AND HIT SOMEONE IT THE BACK OF THE HEAD IT COULD EASILY CAUSE AN ACCIDENT CAUSING INJURY OR EVEN DEATH TO OCCUPANTS AND TO OCCUPANTS OF OTHER VEHICLES! THIS COULD BE EXTREMELY DANGEROUS!
Air bags, Jul 30, 2018
WHILE THE VEHICLE WAS PARKED IN A PARKING LOT THE DRIVER SIDE HEAD REST AIRBAG DEPLOYED. THE VEHICLE WAS TAKEN TO A CHRYSLER DEALERSHIP. THE DEALERSHIP CONFIRMED NO IMPACT EVENT OCCURRED AND THE BAG JUST DEPLOYED. DEALER ALSO SAID IT WAS NOT A WARRANTY COVERED ITEM AND WOULD NOT REPLACE/REPAIR AT NOT COST. ON THE DAY THE BAG DEPLOYED IT WAS A HOT SUNNY DAY.
Air bags, Seats, Jul 24, 2018
WHILE DRIVING AT APPROX. 40 MILES PER HOUR, THE DRIVERS SIDE HEAD REST EXPLODED CAUSING MY HEAD TO MOVE SLAM FORWARD. I THOUGH SOMEONE HAD HIT ME FROM BEHIND BUT LOOKED AND THERE WAS NO ONE THERE. PULLED OVER TO THE SIDE OF THE ROAD TO FIND THE HEAD REST APART. I CONTACTED A LOCAL DEALER AND THEY ASKED IF I RAN INTO A CURB, HIT A LARGE BUMP OR WAS INVOLVED IN AN ACCIDENT AND WAS SORRY TO HEAR THAT HAPPENED. AFTER RESEARCH ON THE INTERNET, THERE ARE SEVERAL REPORTS OF THESE HEADREST EXPLODING RANDOMLY ON SEVERAL DODGE MODELS SPECIFICALLY THE DURANGO. MY VEHICLE IS A 2014 WITH 29K MILES ON IT, NEVER IN AN ACCIDENT AND BARELY DRIVEN.
Air bags, Jun 5, 2018
AIR BAG SYSTEM LIGHT ON AND DEALER SAYS WIRING HARNESS FOR AIRBAG NEEDS REPLACEMENT. ISSUE IS NON AVAILABLE AND NO IDEA OF WHEN THEY WOULD GET IT AS ALL ARE ON BACK ORDER WITH NO GET WELL DATE.
Air bags, Other or unspecified, Jun 3, 2018
DRIVERS SIDE HEAD RESTRAINT FUNCTIONED /DEPLOYED FOR NO REASON, CAUSING A BLOW TO THE BACK OF THE HEAD, HURTING AND DISORIENTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION,
Air bags, May 7, 2018
SAME DEFECT STATED BY NUMEROUS DRIVERS. AIR BAG SYSTEM SERVICE LIGHT ILLUMINATING AND DISABLING AIR BAG SYSTEM INTERMITTENTLY. DODGE DEALER SAYS MY VEHICLE IS NOT PART OF RECALL. SAME AIR BAG SYSTEM, SAME FAILURE, BUT NOT PART OF RECALL P67? OCCURS WHILE IN MOTION, NOT IN MOTION, RANDOM TIMES. ALL TYPES OF DRIVING.
Air bags, Seat belts, Mar 27, 2018
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE A LOCAL DEALER BOB BAKER CHRYSLER JEEP DODGE RAM (5555 CAR COUNTRY DR., CARLSBAD, CA 92008) WHERE IT WAS ADVISED THAT THE OCR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V643000 (SEAT BELTS, AIR BAGS) AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.
Air bags, Seat belts, Nov 30, 2017
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT CALLED JIM COGDILL DODGE AT 856-690-1611 AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL, BUT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V643000 (SEAT BELTS, AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Air bags, Sep 4, 2017
AIRBAG LIGHT IS ON. JUST HAD THE SAME PROBLEM AND HAD TO SPEND A LOT OF MONEY TO REPLACE THE MODULE IN THE 2014 JEEP CHEROKEE. SEEMS FISHY. ARE WE SURE THERE ISN'T A RECALL?????
Air bags, Seats, Aug 24, 2017
MY WIFE WAS DRIVING THE VEHICLE WHEN THERE WAS AN EXPLODING SOUND IMMEDIATELY FOLLOWED BY HIT TO THE BACK OF HER HEAD. SHE IS CURRENTLY IN A LOT OF PAIN FROM HER NECK AND HAS A NICE HEADACHE TO ACCOMPANY IT. THE VEHICLE WAS IN MOTION WHEN THE HEADREST DEPLOYED ON IT OWN.
Air bags, Seat belts, Apr 3, 2017
THE AIRBAG LIGHT WILL FREQUENTLY ILLUMINATE AND DISABLE SEAT BELT TENSIONERS AND AIRBAG FUNCTION. SAME THING THAT IS UNDER RECALL WITH OTHER DURANGO VEHICLES (RECALL P67). DODGE CLAIMS MY SPECIFIC VEHICLE IS UNAFFECTED AND NOT UNDER RECALL BUT I FIND IT HARD TO BELIEVE SINCE THE EXACT SAME ISSUE IS OCCURRING. ANY GRAND CHEROKEE MODEL MADE THE SAME DAY AS MY VEHICLE, OR THE EXACT SAME DURANGO IF MANUFACTORED TWO MONTHS LATER, IS COVERED UNDER THE RECALL, BUT THEY CLAIM MY DURANGO IS NOT. THE GRAND CHEROKEE USING THE IDENTICAL MODULE IN THEIR VEHICLE. PART TO BE FAULTY HAS BEEN FOUND TO BE THE ORC MODULE (OCCUPANT RESTRAINT CONTROL) BY A LOCAL SHOP, SAME PROBLEM AS SIMILAR RECALLS YET THEY CLAIM MINE IS NOT A PART OF. WITH CURRENT SITUATION, DRIVING THE VEHICLE SAFELY IS NON EXISTENT UNTIL REPAIRED. AIRBAG AND SEATBELT MALFUNCTION WOULD LEAD TO SERIOUS INJURY IF AN ACCIDENT WERE TO OCCUR.
Air bags, Seat belts, Seats, Mar 15, 2017
ON 3/6/17 THE PASSENGER SIDE FRONT SEAT ACTIVE HEAD REST DEPLOYED WITHOUT CAUSE OR CRASH. WHEN DRIVING IN NORMAL CONDITIONS THE PASSENGER SIDE HEAD REST TETHERED TO THE SEAT SUDDENLY AND UNEXPECTEDLY DEPLOYED CAUSING DAMAGE TO THE HEAD REST. ATTEMPTS TO REPAIR THIS AND OR FIND THE CAUSE AT THE DODGE AUTONATION DEALER LOCATED AT 21027 I-45 NORTH, SPRING, TX 77388 (877-791-6569) WHERE THE VEHICLE WAS PURCHASED MET WITH A DECLINED REPAIR DUE TO THE DAMAGE WAS LISTED AS "TRIM". AT THE TIME THE AHR DEPLOYED A PASSENGER WAS IN THE SEAT AT THE TIME BUT WAS NOT INJURED DUE TO THE "TETHERS" HELD THE FRONT FACE OF THE HEAD REST FROM PROJECTING OUTWARD/FORWARD. I WAS NOTIFIED BY THE SERVICE DIRECTOR AT THE DODGE DEALER FRANKIE FREEZE THIS HAS HAPPENED BEFORE AND HE HAS PERSONALLY SEEN THIS TYPE OF DEPLOYMENT WITHOUT CAUSE. IN THE SERVICE MANUAL IN THE EVENT THE AHR DEPLOYS THERE IS A "RESET" PROCESS. DUE TO THE HIGH VELOCITY OF THE HEAD REST DEPLOYMENT THE UNIT ITSELF WAS DAMAGED TO INCLUDE THE HEAD REST COVER AND WAS NOT ABLE TO BE "RESET". NO VISIBLE DAMAGE IS APPARENT TO THE VEHICLE ITSELF (CRASH), AND NO VISIBLE CODES OR WARNING LIGHT (I.E. AIRBAG LIGHT) ARE DISPLAYED. AT THIS TIME I HAVE DISPUTED THE CLAIM BY DODGE THAT THIS IS A "TRIM" ISSUE AND THE SERVICE DEPARTMENT CAN NOT DETERMINE WHY THE HEAD REST DEPLOYED AND REFERRED THE ISSUE AND DEPLOYMENT TO A INVESTIGATOR. I SUSPECT BUT HAVE NO EVIDENCE OF THE DEPLOYMENT OF THE HEAD REST WAS CAUSED BY THE RIGHT REAR REAR PASSENGER OPENING THE FACTORY INSTALLED VIDEO SYSTEM INSTALLED IN THE FRONT PASSENGER SEAT (REAR ENTERTAINMENT SYSTEM). IT IS POSSIBLE THE BACK OF THE FLIP OPEN MONITOR PLASTIC SHROUD STRUCK THE BACK OF THE HEAD REST WHEN OPENED CAUSING IT TO DEPLOY. THE VEHICLE WAS IN OPERATION IN NORMAL TRAFFIC CONDITIONS AT NIGHT WITH LITTLE TO NO LIGHTING IN THE VEHICLE. A DISTINCT AND LOUD POP WAS HEARD FROM THE SEAT.
Air bags, Mar 14, 2017
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED AT THE GAS STATION, THE PASSENGER SIDE HEAD REST AIR BAG DEPLOYED INADVERTENTLY WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,900.
Power train, Air bags, Aug 26, 2016, crash
TL* THE CONTACT OWNED A 2014 DODGE DURANGO. WHEN THE VEHICLE WAS PLACED IN PARK, IT CONTINUED TO ROLL FORWARD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE SHIFTER WAS STILL IN PARK. THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT EYEBROW, RIGHT EYE, RIGHT WRIST, ELBOW, KNEE, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. UPON ARRIVAL AT THE DEALER, THE VEHICLE WAS STILL IN THE PARK GEAR AND THE WHEELS WHERE MOVING. THE VEHICLE WAS TOWED TO THE INSURANCE BODY SHOP WHERE IT WAS DETERMINED THAT THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,300. UPDATED 01/11/2017*CT *TR
Air bags, Aug 8, 2016
THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT MECHANISM ACTIVATED WHILE DRIVING DOWN A STRAIGHT CITY STREET. THERE WAS NO IMPACT/COLLISION INVOLVED. VEHICLE ONLY HAD DRIVER AT THE TIME SO NO PASSENGER WAS INJURED HOWEVER THE EVENT CAUSED SIGNIFICANT DRIVER DISTRACTION AND COULD HAVE LED TO A COLLISION. IF A PASSENGER WAS PRESENT, SERIOUS HEAD, NECK, AND/OR UPPER BACK INJURY COULD HAVE OCCURRED. VEHICLE WAS TAKING TO DEALERSHIP FOR REPAIRS. DEALERSHIP NOTED THAT BOTH RETAINING BRACKETS WERE BROKEN. CHRYSLER IS PAYING FOR THE REPAIR. THIS COMPLAINT IS FOR NOTIFICATION TO THE NHTSA FOR FOLLOW-UP INVESTIGATION TO ENSURE THIS IS NOT A MANUFACTURING DEFECT AND SAFETY ISSUE FOR OTHER DRIVERS.
Air bags, Apr 11, 2016
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIRBAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ALSO WHEN REVERSING OR AT A STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.
Air bags, Mar 22, 2016, crash
VEHICLE GOT INTO A ACCIDENT, IN TRAVEL VEHICLE HIT INTO A ROCK WALL AND NO AIR BAGS DEPLOYED. VEHICLE IS TOTALLED.
Air bags, Mar 3, 2016, crash
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED, THE DRIVER WAS MAKING A RIGHT TURN AND CRASHED INTO A CONCRETE RETAINING WALL. THE VEHICLE SPUN AND WENT INTO THE WOODS AND THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LEFT LEG INJURY THAT REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE IMPOUND LOT. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Air bags, Oct 13, 2015, crash
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S DAUGHTER CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED NECK AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,351.
Electrical system, Air bags, Seat belts, Apr 13, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Air bags, Seat belts, Feb 4, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jan 4, 2015, crash
I WAS IN A COLLISION THAT INVOLVED A SIGNIFICANT AMOUNT OF DAMAGE TO THE FRONT END OF MY VEHICLE WITH OVER $11000 IN DAMAGES AND NO AIRBAG DEPLOYED. I WAS THE ONLY OCCUPANT IN THE VEHICLE SO DIDN'T EXPECT PASSENGER AIRBAG TO DEPLOY. I KNOW THAT THERE IS A RECALL ON OTHER VEHICLES AIRBAGS BUT DID NOT SEE MY VEHICLE ON THE CURRENT LISTING OF RECALLS. I WOULD LIKE TO ENSURE THIS ISN'T A RECURRING ISSUE WITH THIS MAKE MODEL VEHICLE OR FIND INFORMATION ON HOW TO GET MINE TESTED. *TR