2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: electrical system
149 reports, newest first. Show all
Electrical system, Exterior lighting, Mar 21, 2018
LED RACETRACK LIGHTING ON REAR HATCH HAS WATER IN LENS AND IS CAUSING THE LIGHTING TO MALFUNCTION. THIS POSES A VISABILITY HAZARD. THE VEHICLE IS GARAGE KEPT AND HAS NEVER BEEN IN AN ACCIDENT. THERE ARE NO OBVIOUS CRACKS OR DAMAGE TO LIGHT LENS. THIS IS A DANGEROUS PROBLEM AND VERY COMMON AS I AM FINDING OUT.
Electrical system, Exterior lighting, Mar 21, 2018
CONDENSATION WAS SEEN FORMING ON INSIDE OF LIFT GATE TAIL LIGHT. THE NEXT DAY, WATER WAS FOUND POOLING INSIDE LIFT GATE TAIL LIGHT ASSEMBLY. TWO DAYS LATER, THE TAIL LIGHT ADJACENT TO THE POOLED WATER WENT OUT. THE VEHICLE WAS PARKED OUTSIDE AND STATIONARY AT THE TIME OF DISCOVERY.
Electrical system, Exterior lighting, Mar 13, 2018
THE LIGHT IS NOT SEALED PROPERLY THEREFORE WATER HAS GOTTEN INTO THE BOTTOM OF MY CENTER LED LIGHT ON THE TAIL GATE. IT HAS CAUSED BOTH LIGHTS ON EACH SIDE TO GO OUT. I AM WORRIED THAT THIS COULD POSSIBLY CAUSE AN ELECTRICAL FIRE WHILE DRIVING OR JUST IN GENERAL WHEN THE CAR IS ON. MY BACK UP CAMERA ALSO HAS SOME ISSUES AT TIMES AND I WONDER IF WATER GETTING INTO THE LIGHT HAS ANYTHING TO DO WITH THIS.
Electrical system, Exterior lighting, Mar 13, 2018
REAR LIFT GATE TAILIGHT HAS WATER IN IT FOR THE SECOND TIME IN TWO YEARS. THE ENTIRE LIGHT ASSEMBLY WAS REPLACED IN DEC 2016 AND HERE IS IS JUST OVER A YEAR LATER AND THE REPLACEMENT LIGHT THAT WAS REPLACED BY A CERTIFIED DODGE DEALER AND THE GASKET HAS FAILED AGAIN.
Electrical system, Exterior lighting, Feb 28, 2018
THE CENTER LIGHTING PANEL ON THE LIFT GATE OF THE VEHICLE, IS TAKING ON WATER WHICH CAN AND WILL DAMAGE THE LED LIGHTING, AND COULD ALSO GENERATE AN ELECTRICAL SHORTAGE OR IN THE WORST CASE SCENARIO GENERATE AN ELECTRICAL FIRE.
Engine and engine cooling, Electrical system, Jan 29, 2018, fire
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT EXPERIENCED SEVERAL FAILURES WITHIN LESS THAN TWO WEEKS OF OWNING THE VEHICLE. THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ELECTRIC CONTROL PANEL ON THE DRIVER'S SIDE DOOR AREA, THE INSTRUMENT CLUSTER SHORTED OUT, VARIOUS WARNING GAUGES ILLUMINATED, THE EMBLEM FRACTURED FROM THE FRONT AREA OF THE VEHICLE, AND THE RADIO FAILED TO FUNCTION. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC. UCONNECT WAS CONTACTED PERTAINING TO THE FAILURES AND INDICATED THAT THE PREVIOUS OWNER REPORTED THE SAME FAILURES. UCONNECT SUGGESTED THAT A DEALER BE CONTACTED. THE DEALER (STEVENS CREEK CHRYSLER JEEP DODGE RAM, 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) WAS CONTACTED. IN ADDITION, DARK SMOKE EMITTED FROM THE TAIL PIPE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Jan 23, 2018
REAR LIGHT BAR GOT WATER IN IT AT 30,000 MILES DEALER REFUSED TO ACCEPT THE PROBLEM AND FIX IT. REAR LIGHT BAR NOW ELECTRICAL SHORTED OUT FROM WATER
Electrical system, Vehicle speed control, Visibility/wiper, Jan 22, 2018, crash
I'VE NOTICE THAT WHEN I'M DRIVING ON HIGHWAYS OR AROUND THE CITY, WIPERS COME ON BY ITSELF. THAT HAPPEN TWICE... SOMETIMES THE SUNROOF DON'T OPEN, WHEN THE SUNROOF OPENS DON'T WANT TO CLOSE SOMETIMES. WHEN I'M ON THE HIGHWAY CAN'T SEEM TO GET ENOUGH POWER TO CATCH UP WITH TRAFFIC, SEEMS LIKE THE TRANSMISSION IS ABOUT TO GIVE OUT. VERY LAGGY....THE NOTIFICATION FOR ENGINE/TRANS COMES OFF/ON AT TIMES. OTHER TO SOUND WEIRD BUT I BELIEVE SOMEONE HAS ACCESS REMOTELY TO VEHICLE. ALL THIS HAPPENS ON A DAILY OR EVERY FEW DAYS I'VE NOTICED.
Electrical system, Dec 8, 2017
REAR "RACE TRACK" STYLE TAIL LIGHTS ON THE BACK TAIL GATE FILL WITH WATER AND, AS A CONSEQUENCE, THE LEDS LOW ON THE PASSENGER SIDE, WHERE THE WATER POOLED,ARE NOT WORKING. THIS OCCURS DURING RAINFALL REGARDLESS OF STATIONARY OR UNDER MOTION. I DO NOT KNOW HOW LONG THIS HAS BEEN GOING ON. I NOTICED IT IN NOVEMBER 2017.
Suspension, Electrical system, Wheels, Nov 19, 2017
FOR 2 YEARS WE HAD ISSUES WITH WORN INNER WALLS IN FRONT & STEERING SHAKE. WE BROUGHT IT IN WITH EXTENDED WARRANTY ALONG WITH VIDEO OF NOISE FROM SELF DIAGNOSTIC. OUR CONCERNS WERE DISMISSED BY DEALERSHIP & ANOTHER AUTOMOTIVE SHOP INFORMED ME THAT BOTH FRONT HUBS WERE BAD. CALLED DEALERSHIP AGAIN & SAME DISMISSAL. WE CHANGED BOTH HUBS AT OUR OWN EXPENSE AND PROBLEM FIXED. BUSHING WAS MAKING HORRENDOUS NOISE AND ALSO DISMISSED BY DEALERSHIP. CHANGED THAT ON OUR OWN EXPENSE AND ISSUE SOLVED. ALTERNATOR WAS SUPPOSEDLY CHANGED DUE TO RECALL BY DEALERSHIP & AFTER INSPECTING IT, WE HAVE BOTH AGREED THAT THE ALTERNATOR HASN'T BEEN TOUCHED. BOLTS SHOW NO SIGNS OF ANY TYPE OF TORQUE AND ALTERNATOR IS DUSTY AND DIRTY AS IS THE REST OF THE COMPONENTS IN ENGINE BAY WHICH ALSO LEAD US TO THE CONCLUSION. THIS VEHICLE WAS AND I BELIEVE STILL IS UNSAFE DUE TO RECALL CONCERNS AND THE LOCAL DEALERSHIP ABSOLUTELY REFUSES TO ACKNOWLEDGE ANY WRONG DOING. I WILL BE SEEKING FURTHER ACTION AGAINST THEM AND HOPE THIS DOESN'T CONTINUE TO HAPPEN TO OTHERS.
Electrical system, Engine, Nov 18, 2017
I SUBMITTED A PREVIOUS REPORT RELATED TO THIS ISSUE. TODAY MY CAR WAS PARKED ON THE STREET AND TOTALLY STARTED ON ITS OWN. THIS CAR DOES NOT HAVE A REMOTE START. I WAS WALKING TOWARDS MY CAR TRYING TO TURN OFF THE PANIC HORN WHICH WAS SOUNDING. I WAS APPROXIMATELY 15 TO 20 FEET AWAY FROM THE CAR WHEN IT STARTED. THIS IS THE 4TH TIME THIS CAR HAS STARTED ON ITS OWN. THE CAR WAS UNDER WARRANTY THE OTHER THREE TIMES THIS OCCURRED, BUT THE DEALERSHIP CHECKED IT OUT AND SAID THEY COULD NOT FIND A REASON. I AM REALLY CONCERNED THIS COULD OCCUR WHILE THE CAR IS PARKED IN OUR GARAGE AND CAUSE CARBON MONOXIDE POISONING (THE FIRST 3 TIMES IT STARTED ON ITS OWN THE CAR WAS PARKED IN THE GARAGE.)*BF *TR
Electrical system, Seats, Oct 24, 2017
WHILE MY VEHICLE WAS PARKED IN MY GARAGE THE PASSENGER SIDE HEAD REST DEPLOYED WITHOUT IMPACT OR WARNING. FAILURE MILAGE WAS 46400. HAD LOCAL CHRYSLER DODGE INSPECT FAILURE AND WAS TOLD THAT HEAD REST NEEDED TO BE REPLACED AT A COST OF 709.49 IN ORDER TO HAVE THE AIR BAG LIGHT RESET.10/
Electrical system, Aug 14, 2017
ALTERNATOR IS NOT STAYING CHARGED. HAD TO BE JUMPED MORE THAN ONCE BECAUSE I WILL GET SOMEWHERE AND THE CAR WON'T START. MECHANIC TESTED AND FOUND THE ALTERNATOR IS NOT FULLY CHARGING. GETTING VERY FRUSTRATED THAT I HAVE A VEHICLE THAT IS ONLY 3 YEARS OLD ALREADY HAVING PROBLEMS! IF THERE IS A RECALL WHY IS MY VIN NUMBER NOT INCLUDED???? ITS APPARENT THAT THIS HAS BEEN A PROBLEM WITH THE MAKE, MODEL AND YEAR OF MY VEHICLE!
Electrical system, Aug 7, 2017
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, ALL THE WARNING INDICATORS BEGAN FLASHING. THE VEHICLE WAS PARKED, TURNED OFF, AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO TIRE ONE IN GRAND FORK, SOUTH DAKOTA WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND DRAINED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Electrical system, Aug 1, 2017
THERE HAVE BEEN REPORTED ISSUES OF THE UCONNECT STEREO SCREEN GOING BLACK, AND BEING INOPERABLE, RESULTING IN THE OWNER HAVING TO REPLACE THE STEREO COMPLETELY, IF THE DEALERSHIP CANNOT CORRECT IT WITH A HARD RESET VIA THEIR DIAGNOSTIC MACHINES. INFORMED BY "ROYAL" WITH THE ONLINE DODGE CUSTOMER SERVICE DEPARTMENT, THIS ISN'T COVERED UNDER WARRANTIES OR OUTSIDE OF THE WARRANTIES. SEEMS TO HAVE BEEN AN ISSUE FROM 2012 TO THE PRESENT AND THE DEALERSHIPS NEED TO BE RESPONSIBLE FOR COVERING THE COST OF THIS DEFECT. I BOUGHT MY VEHICLE IN 2014, BRAND NEW, AND THIS IS THE 3RD YEAR HAVING THE TRUCK. STEREOS DO NOT JUST GO BLACK, I'VE OWNED PLENTY (MORE LUXURY LINED THAN DODGES). I'VE BEEN DRIVING WITH A BLACK STEREO SCREEN SINCE 7/26/2017 - UNACCEPTABLE.
Electrical system, Jun 18, 2017
A/C WILL NOT WORK--RELAY THAT IS BUILT INTO THE POWER MODULE WILL NOT FUNCTION--DEALER SAYS THEY WILL HAVE TO REPLACE THE WHOLE EXPENSIVE MODULE. CAN NOT GET THE PART.
Electrical system, Electronic stability control (ESC), Feb 24, 2017
IT STARTED BLACKING OUT THE SWING I WOULD HAVE TO RESTART THE CAR FOR IT TO TURN BACK ON NEXT THING YOU KNOW MY SCREEN SHUT OFF FOR GOOD I'M NOT ABLE TO CONTROL THE AIR ON MY ABLE TO PUT MUSIC I HAVE NO CONTROL OVER ANYTHING BECAUSE THAT SCREEN IS TOUCH SCREEN AND IT'S NOT MANUAL
Power train, Electrical system, Other or unspecified, Jul 31, 2016
OUR DURANGO WILL JUST COMPLETELY GO HAYWIRE (DISPLAY SCREEN, LIGHTS - INTERIOR, DASH, AND EXTERIOR LIGHTS, THE 3RD ROW HEAD RESTS WILL AUTOMATICALLY GO DOWN, DOORS LOCK/UNLOCK) AND SHUT DOWN WHILE IN MOTION. ALL POWER GOES OUT AND THE VEHICLE BECOMES IMPOSSIBLE TO REGAIN CONTROL.
Electrical system, Feb 24, 2016
WIPERS WON'T SHUT OFF, NO TURN SIGNALS, BLIND SPOT MONITOR NOT WORKING, HIGH BEAM HEADLIGHTS NOT WORKING, WINDSHIELD WASHERS NOT WORKING, ALL STEERING WHEEL BUTTONS, LEVERS NOT OPERATING, TRACTION CONTROL LIGHT ON, CHECK ENGINE LIGHT ON. WORRIED THAT STEERING WHEEL AIRBAG IS ALSO INOPERABLE. THIS HAPPENED AFTER DRIVING A FULLY FUNCTIONING TRUCK, PARKED IT AND SHUT IT OFF. 10 MINUTES LATER STARTED THE TRUCK AND ALL OF THE ITEMS LISTED ABOVE OCCURRED. THE DEALER, SECURITY DODGE OF AMITYVILLE, REPLACED A FUSE BUT WAS TOLD THEY CANNOT FIND A REASON WHY THE FUSE FAILED. TRUCK WORKED FINE ON THE RIDE HOME, PARKED IT AND TURNED IT OFF. TEN MINUTES LATER STARTED THE TRUCK AND ALL THE SAME ITEMS (SEE ABOVE) FAILED.
Electrical system, Dec 17, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) MORE THAN A YEAR AGO AND THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO RECEIVE THE REPAIR FROM THE DEALER. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ THE ALTERNATOR WAS REPLACED ON 01/20/16.*JB
Electrical system, Engine, Sep 21, 2015
WHILE DRIVING THE ALERT CHIME INDICATED THAT THE KEY FOB WAS NOT IN RANGE. THEN THE VEHICLE SHUT OFF. THE KEY FOB WAS IN THE CUP HOLDER. THE VEHICLE WAS IN THE DRIVE POSITION. I HAD TO STOP. PUT VEHICLE IN PARK, RESTART THE VEHICLE AND THEN PUT IN DRIVE AND CONTINUE DRIVING. THIS IS THE FIRST TIME THAT HAS HAPPENED.
Electrical system, Other or unspecified, Engine, Aug 25, 2015
ANTI-THEFT SYSTEM ACTIVATED UPON EXITING VEHICLE AND KEY FOB BECAME DESENSED DUE TO RF INTERFERENCE IN AREA. DASH DISPLAY INDICATED THAT "KEY FOB NOT RECOGNIZED". CAR HAS KEYLESS START BUTTON AND COULD NOT BE STARTED. ALL FUNCTIONS ON KEY FOB WERE NOT OPERATIONAL. ROADSIDE TOWING ASSISTANCE HAD TO BE REQUESTED.
Electrical system, Equipment adaptive/mobility, Electronic stability control (ESC), Aug 5, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V363000 (ELECTRONIC STABILITY CONTROL) AND 15V461000 (EQUIPMENT); HOWEVER,THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Seats, Service brakes, Jul 30, 2015
1) WHEN TURNING ON VENTILATION SEATS - DRIVER AND PASSENGER SEAT BLOW HOT AIR INSTEAD OF COOL AIR. CAUSED A MILD BURN FOR DRIVER AND PASSENGER. IN SERVICE - WIRING DEFECT. 2) TAILLIGHTS (LED) STOPPED WORKING WHEN DRIVING AND BRAKING. ONLY TURN ON WHEN IN PARK. IN SERVICE. 3) SUNROOF STOPPED WORKING TWICE. HAD TO TURN CAR IN FOR SERVICE 2 TIMES. FIRST TIME WORKED WITH A REPLACED PART. WAITED OVER 2 WEEKS FOR THE PART TO ARRIVE. THEN 2 WEEKS LATER, IT BROKE. IN SERVICE - WIRING DEFECT.
Electrical system, Jul 29, 2015, crash
I STARTED MY DODGE DURANGO WITH REMOTE START TO COOL THE CAR DOWN BEFORE MY FAMILY GOT IN THE VEHICLE. MY WIFE, SISTER-IN-LAW, AND BOYS GOT IN THE VEHICLE AS I WALKED TOWARDS THE DRIVER SIDE. MY WIFE REACHED OVER FROM THE PASSENGER SIDE TO START THE VEHICLE AND TURN ON ALL ELECTRICAL COMPONENTS. ONCE THE START BUTTON WAS PRESSED THE VEHICLE DISENGAGED FROM PARK AND STARTED MOVING IN REVERSE REACHING APPROXIMATELY 20MPH UNTIL MY WIFE JUMPED ON TO THE DRIVER SEAT AND WAS ABLE TO HIT THE BRAKES. THE SHIFT WAS IN THE PARK POSITION SO ALL SHE COULD DO WAS TURN OFF THE VEHICLE. THANKFULLY, THERE WAS NO INJURY DONE TO MY FAMILY OR PEDESTRIANS. MY DURANGO DID HIT TWO PARKED VEHICLES THAT MY INSURANCE PAID TO REPAIR. I CALLED CHRYSLER TO FILE A COMPLAINT THAT SAME DAY AND THEY REQUESTED FOR THE VEHICLE TO BE DROPPED OFF AT A DODGE DEALERSHIP FOR INVESTIGATION. A MONTH AFTER THE INCIDENT I RECEIVE A LETTER FROM CHRYSLER STATING THAT NO ELECTRICAL PROBLEM WAS FOUND AND THE VEHICLES OPERATION MEETS CHRYSLER STANDARDS.