2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: electrical system
149 reports, newest first. Show all
Electrical system, Jul 26, 2015
THIS IS A COMPLAINT CONCERNING THE LENGTH OF TIME IT HAS TAKEN SO FAR TO GET THE ALTERNATOR RECALL (NHTSA 14V-634 REPAIRED BY OUR DEALERSHIP, BREWBAKER MOTORS IN MONTGOMERY, AL. WE RECEIVED THE RECALL NOTICE SHORTLY AFTER THE 1ST OF THE YEAR. WE WERE TOLD FOR AT LEAST 2 MONTHS THAT THE PARTS WERE ON BACKORDER. I CALLED AGAIN IN MAY AND WAS TOLD THEY WOULD BE GETTING BOTH PARTS IN IN ABOUT 2 WEEKS. THE PARTS MANAGER DID CALL ME AROUND THE 1ST WEEK IN JUNE TO SET THE APPOINTMENT. WE HAD 2 RECALLED PARTS, AIRBAG AND THE ALTERNATOR. WE TOOK THE CAR IN, LEFT IT OVERNIGHT, PICKED IT UP THE NEXT DAY AND ONLY THE AIRBAG PART HAD BEEN REPLACED. WHEN QUESTIONED THEY SAID THE ALTERNATOR PART WAS NOT IN (AFTER THE SERVICE MANAGER SAID BOTH PARTS WERE IN), AND THEY WOULD CALL ME WHEN THEY WERE IN. AFTER NOT HEARING FROM THEM I CALLED ON 07/23/2015 AND WAS TOLD THE PART WAS IN BUT IT WOULD BE THE END OF AUGUST BEFORE THEY COULD GET TO THE REPAIR OF MY CAR. I DO NOT THINK THIS IS A REASONABLE AMOUNT OF TIME FOR A REPAIR THAT COULD POTENTIALLY SHUT DOWN MY VEHICLE WHILE DRIVING, OR START AN ELECTRICAL FIRE UNDER THE HOOD. WHAT DO YOU THINK?
Electrical system, Jul 13, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO REPAIR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Jun 19, 2015
THE VEHICLE WAS IN PARK IN A PARKING SPACE AND RUNNING WITH MY DAUGHTER, MOTHER-IN-LAW, AND FATHER-IN-LAW SITTING IN THE BACKSEAT. I REACHED IN FROM THE PASSENGER SIDE DOOR OF THE VEHICLE AND PRESSED THE IGNITION TO TURN THE VEHICLE OFF. THE VEHICLE IGNORED MY COMMAND, THE DASH BEGAN FLASHING, AND THE CAR ENGAGED IN DRIVE AND TOOK OFF DRIVING ACROSS THE PARKING GARAGE. I HAD TO SPRINT AROUND THE VEHICLE AND JUMP IN TO THE DRIVERS SEAT TO ENGAGE THE BRAKE AND TURN THE VEHICLE OFF BEFORE IT COLLIDED WITH OTHER VEHICLES IN THE GARAGE.
Electrical system, Jun 17, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Engine, Jun 11, 2015
VEHICLE WAS PARKED AT A BOAT LAUNCH IN PREPARATION OF PUTTING BOAT ON TRAILER. CAR WAS IN PARK, ENGINE IDLING. GOT OUT OF THE CAR TO RETRIEVE BOAT WHILE PARTNER WOULD DRIVE THE CAR OUT AFTER BOAT WAS TRAILERED. WHILE PARTNER WAS ATTEMPTING TO GET BEHIND THE WHEEL, CAR SUDDENLY STARTED BACKING INTO THE LAKE UNTIL SUBMERGED. THE TRANSMISSION WAS STILL IN PARK UNTIL TOW TRUCK OPERATOR GOT INTO THE VEHICLE TO MANUALLY RELEASE TRANSMISSION IN ORDER TO TOW OUT. PROBABLY NOT REPAIRABLE.
Electrical system, Air bags, Seat belts, Apr 13, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 25, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Electrical system, Feb 23, 2015
DROVE THE CAR OFF THE LOT ON FRIDAY. ON MONDAY ON MY WAY TO THE SUPERMARKET THE TRUCK LOST POWER STARTED SHAKING AND A BURNING SMELL FILLED THE CABIN. TOOK IT TO THE DEALER. SERVICE SAID IT WAS A FAULTY BATTERY AND CHANGED IT. ON WEDNESDAY THE SAME THING HAPPENED RETURNED TO THE DEALER. TRUCK WAS KEPT FOR TWO DAYS. SERVICE COULD NOT RE-CREATE THE PROBLEM. THE SERVICE MANAGER SAID THE SYSTEM WAS RESET AND IT SHOULD BE FINE. *TR
Electrical system, Feb 10, 2015
MY CAR WAS IN PARK IN THE PARKING LOT OF MY CHILDREN'S DAYCARE CENTER. I SPILLED TEA IN THE CUP HOLDER, WHICH CAUSED THE GEAR SHIFTER TO SHORT OUT AND DISABLE MY VEHICLE. WORKING FOR AN ELECTRONICS SUPPLIER, I'VE BEEN INFORMED THAT THIS IS A SAFETY ISSUE WHICH COULD CAUSE THE VEHICLE TO STOP DRIVING IF LIQUID WERE TO SHORT THIS CIRCUIT OUT WHILE DRIVING. CHRYSLER IS STATING THAT THIS IS NOT THEIR ISSUE, WHICH IS COMPLETELY FALSE, AS IT IS A DESIGN ISSUE. *TR
Electrical system, Air bags, Seat belts, Feb 4, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jan 23, 2015
TL*THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE HESITATED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Electrical system, Jan 5, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/15*CN UPDATED 04/30/15*JB
Electrical system, Dec 8, 2014
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Electrical system, Visibility/wiper, Oct 27, 2014
WHEN TURNING ON THE TURN SIGNAL INDICATER THE WIND SHIELD WIPERS COME ON EVEN THOUGH THEY ARE IN THE OFF POSITION. ONCE THEY COME ON THEY CONTINUE TO RUN. ON OCCASION THEY WILL TURN OFF WHEN RUNNING THROUGH A VARIETY OF OPTIONS ON THE SAME STICK SUCH AS FLASHING THE BRIGHT LIGHT (PULL IN THE STICK) OR TURNING ON THE SIGNAL AGAIN IN THE OTHER DIRETION. THERE IS NO RHYME OR REASON TO ANY OF IT. THIS PAST WEEKEND I PRESSED THE BUTTON TO START AND THE WIPERS WENT ON EVEN THOUGH THE INDICATOR IS IN THE OFF POSITION. THEN SUDDENLY THE RADIO WENT ON EVEN THOUGH WE DID NOT TURN IT ON AND THIS CAUSED THE WIPERS TO STOP. THIS LOOKS A LOT LIKE A MAJOR ELECTRICAL PROBLEM AND WE ARE NOT CONCERNED THAT THIS MIGHT BE A TOTALLY INTEGRATED POWER MODULE PROBLEM WHICH IS CURRENTLY UNDER INVIESTICATION FOR RECALL. *TR
Electrical system, Equipment adaptive/mobility, Fuel/propulsion system, Oct 17, 2014
PURCHASED VEHICLE 31 DECEMBER 2013. ACTUALLY GOT VEHICLE ABOUT SIX DAYS LATER. ON 22 JANUARY 2014, I PUT THE VEHICLE IN PARK AT THE END OF MY DRIVEWAY SO I COULD CHECK THE MAIL. WHILE WALKING BACK TO THE VEHICLE FORM THE MAILBOX, THE VEHICLE STARTING BACKING UP A HILL ON ITS OWN. I HAD TO RUN NEXT TO THE VEHICLE, HANGING PARTIALLY INSIDE THE CAB, TO ATTEMPT TO SHUT OFF VEHICLE. VEHICLE WOULD NOT SHUT OFF. I HAD TO PUSH DOWN EMERGENCY BRAKE WITH MY HAND IN ORDER TO GET VEHICLE TO STOP. VEHICLE ALSO HAS USED ACTIVE BRAKING FEATURE AND THE ACTIVE BRAKING ALARM HAS SOUNDED TO INFORM ME THAT I WAS TOO CLOSE TO A VEHICLE, THOUGH THERE WAS NO VEHICLE IN SITE (THIS HAS HAPPENED 3 TIMES). VEHICLE RANDOMLY STARTS ON IT OWN. VEHICLE ALSO REMOTE STARTS ON ITS OWN. SOMETIMES THE VEHICLE STATES IT IS NOT IN PARK WHEN IT CLEARLY IS IN PARK. VEHICLE HAS WENT FROM PARK TO DRIVE ON ONE OCCASION AS WELL. THE VEHICLE BACK HATCH OPENED ON ITS OWN WHILE DRIVING DOWN THE HIGHWAY. MY BELONGINGS FELL OUT ALL IN ROAD. MY HUSBAND WAS DRIVING THE VEHICLE AT THE TIME. VEHICLE FAILS TO ACCELERATE CORRECTLY WHEN I PRESS THE GAS PEDAL INTERMITTENTLY, SOMETIMES FROM A STOP BUT USUALLY FROM A SLOW SPEED. THIS CAUSES OTHER DRIVERS TO COME CLOSE TO REAR ENDING ME BECAUSE I AM GOING SLOWER THAN THE SPEED OF TRAFFIC (BECAUSE MY FOOT IS DEPRESSING THE GAS PETAL BUT THE VEHICLE IS NOT REACTING). CHRYSLER HAS SENT AN INSPECTOR TO INSPECT THE VEHICLE, AND HE FOUND NOTHING. THIS VEHICLE HAS SERIOUS SAFETY ISSUES. I REPORTED THEM 3 WEEKS AFTER PURCHASING VEHICLE, BUT CHRYSLER WILL NOT BUY BACK VEHICLE. THEY HAVE IMPLEMENTED SAFETY FEATURES ON THE 2015 FOR SOME OF THESE EXACT SAME ISSUES, YET DENY THE ISSUES EXISTING. *TR
Electrical system, Engine, Aug 23, 2014
APRIL 9, 2014 ? WEDNESDAY MORNING. I WAS DRIVING MY CHILD TO SCHOOL. HE LEFT THE CAR AND THE CAR STARTED TO CHIME - KEY FOB NOT DETECTED. I WAS STILL IN THE CAR, WITH THE KEY FOB IN CAR, BUT STILL COULD NOT MOVE UNTIL TURNED CAR OFF AND RESTARTED. ? VIDEO TAPED MYSELF.
Electrical system, Engine, Aug 23, 2014
FEBRUARY 28,2014 " FRIDAY" 7:55AM CAR DOES NOT START AFTER 12 ATTEMPTS. CALL CHRYSLER SERVICE. CAR IS TOWED TO SERVICE. SERVICE FINDS NO FAULT OR ERROR MESSAGE. MARCH 25, 2014 -TUESDAY "CAR WILL NOT START " NO ERROR CODE ? VIDEO TAPED. APRIL 2, 2014 ? WEDNESDAY ? CAR WILL NOT START ? NO ERROR CODE ? VIDEO TAPED. JULY 26, 2014 ? SATURDAY ? CAR WILL NOT START ? NO ERROR CODE - VIDEO TAPED. BRING CAR IN TO SERVICE MONDAY, JULY 28. MODULE NEEDS TO BE UPDATED. 2 HOURS IN SERVICE. AUGUST 1, 2014 FRIDAY " CAR WILL NOT START" NO ERROR CODE. WAS ABLE TO TURN ON CAR VIA REMOTE START. AUGUST 14, 2014 ? THURSDAY "CAR WILL NOT START " NO ERROR CODE. VIDEO TAPED. WAS ABLE TO START CAR VIA REMOTE START. AUGUST 23, 2014 " SATURDAY" CAR WILL NOT START " NO ERROR CODE. VIDEO TAPED. WAS ABLE TO START CAR VIA REMOTE START. *TR
Electrical system, Aug 23, 2014
JANUARY 7, 2014 - TUESDAY, ? 3:30PM CAR DOES NOT START AFTER 6 ATTEMPTS. CALL CHRYSLER SERVICE SINCE WE HAVE APPT FOR JANUARY 8TH TO INSTALL NEW MODULE. JANUARY 8, 2014 - WEDNESDAY? CAR IS BROUGHT INTO SERVICE FOR NEW MODULE INSTALLATION. CAR CHECKED FOR NO START PREVIOUS DAY AS WELL AS FINDING 2 LOOSE SCREWS IN BACK SEAT ON PASSENGER SIDE. *TR
Service brakes, Hydraulic, Electrical system, Aug 23, 2014
DECEMBER 23, 2013 -MONDAY ? WE RETURN OUR NEW CAR TO CHRYSLER SERVICE BECAUSE MEMORY FOR HEATED SEATS AND STEERING WHEEL NOT SAVING. ALSO, KEY FOB NOT WORKING PROPERLY. INFORMED BY SERVICE THAT NEW MODULE NEEDS TO BE ORDERED. RADIO NEEDS UPDATE FOR LATEST SOFTWARE. APPOINTMENT MADE FOR SERVICE 1/8/14. CAR WAS IN LESS THEN 3 WEEKS PRIOR WITH NEW ABS MODULE NEEDED. (DECEMBER 3, 2013). *TR
Power train, Electrical system, Service brakes, Aug 23, 2014
WE PICK UP OUR NEW CAR ON DECEMBER 2, 2013. THE FOLLOWING MORNING - DECEMBER 3, 2013 - TUESDAY? 8:30AM WE TURN CAR ON AND ALL INDICATORS AND LIGHTS START FLASHING AND RINGING. WE WERE UNABLE TO SHIFT CAR OUT OF PARK. CAR IS FLAT BEDDED AND TOWED TO CHRYSLER. CAR STAYS AT CHRYSLER UNTIL FRIDAY DECEMBER 6, 2013 DECEMBER 6, 2013 - FRIDAY ? PICK UP CAR AT 3:30PM AFTER INSTALLATION OF NEW ABS MODULE. DRIVEN 2 MILES AND SAME PROBLEM AS 12/3/13 OCCURS. CAR IS THEN DRIVEN BACK TO CHRYSLER. CAR KEPT UNTIL MONDAY, DECEMBER 9TH, AND WAS INFORMED THAT THERE WAS A LOOSE BOLT. *TR
Electrical system, Aug 18, 2014
ON APPROX JULY 16TH MY CHECK LIGHT ENGINE CAME ON. THE CAR IS BRAND NEW WITH 3K MILES. I TOOK IT IN JULY 26TH TO THE DEALERSHIP WHERE I BOUGHT THE TRUCK AND WAS TOLD THE OIL PRESSURE SWITCH IS FAULTY, BUT THE PART IS ON BACK ORDER INDEFINITELY. THEY PROCEEDED TO TELL ME THAT THE CAR IS SAFE, BUT IF SOMETHING ELSE GOES WRONG I WON'T KNOW BECAUSE THE LIGHT IS ALREADY ON. THEY ALSO TOLD ME TO CALL CHRYSLER MYSELF, WHICH WAS EXTREMELY INSULTING AND DEALERSHIP TAKES NO RESPONSIBILITY. RELUCTANTLY, I DID CALL AND THAT TOO DOES NOT HELP. THE PART IS NOT AVAILABLE AND NOBODY CAN GIVE ME ANY ANSWERS. I DON'T BELIEVE CHRYSLER IS TAKING THIS LIABILITY SERIOUSLY AND PUTTING MY WHOLE FAMILY (WITH YOUNG KIDS INCLUDED) AT RISK. I FEEL LIKE THE WHOLE ELECTRICAL SYSTEM IS SLOWING DOWN AS RESPONSE TIME TO NAV, DOOR LOCKS, ETC. THIS CUSTOMER SERVICE EXPERIENCE HAS BEEN THE WORST I HAVE EVER SEEN. HOW CAN THEY LET ME DRIVE AROUND WITH A KNOWN RISK AND NO ANSWERS. GIVEN THE CHECK LIGHT ENGINE IS ON, SOME ADD'L FEATURES DON'T WORK (AUTO START, ETC). CLEARLY THERE IS AN ISSUE IF THEY CANT GET THE PART, IT MUST BE HAPPENING WITH MANY VEHICLES. *TR
Power train, Electrical system, Jun 7, 2014
WHILE DRIVING AFTER LEAVING A STORE, THE VEHICLE SOUNDED A WARNING CHIME AND THEN ALL OF THE ELECTRICAL DISPLAYS ON THE DASH WENT DARK. THE VEHICLE DOWNSHIFTED INTO WHAT SEEMED 4TH GEAR FROM 8TH GEAR AND SUDDEN DECELERATION WAS NORED. THE WINDSHIELD WIPER TURNED ON AND THE CENTER RADIO/CLIMATE DISPLAY WOULD FLASH ON AND OFF. THE BRIEF MESSAGE THAT WAS DISPLAYED ON THE DASH BEFORE IT WENT OUT SAID SOMETHING TO THE EFFECT OF, "DO NOT CHANGE GEAR, DO NOT TURN OFF VEHICLE, DRIVE DIRECTLY TO DESTINATION, BY TURNING CAR OFF YOU MAY NOT BE ABLE TO START IT AGAIN". WE DROVE TO THE DEALERSHIP AND THEY RAN A DIAGNOSTIC WHERE THEY FOUND SEVERAL COMPUTER FAULTS. THE DEALER HAD THE VEHICLE A TOTAL OF 11 DAYS AND CHANGED THE BODY CONTROL MODULE. WE GOT THE VEHICLE BACK AND THREE DAYS LATER THE SAME THING HAPPENED AGAIN. WORRIED THAT IF THIS HAPPENED WHILE DRIVING DOWN THE INTERSTATE AT SPEED, THERE COULD BE A POSSIBLE LOSS OF CONTROL WITH THE SUDDEN DOWNSHIFT. *TR
Electrical system, Fuel/propulsion system, Jun 4, 2014
VEHICLE WAS BEING DRIVEN HOME BY CUSTOMER WHEN SHE NOTICED THAT THE VEHICLE BEGAN TO HICCUP AND SPUTTER WHILE TURN A CORNER. AFTER TURNING, THE VEHICLE STALLED. SHE WAS ABLE TO SAFELY PULL TO THE SHOULDER. UPON FURTHER INSPECTION, THE VEHICLE RAN OUT OF FUEL. DESPITE THE FUEL GAUGE DISPLAYING "EMPTY" SHE STATED THAT NO AUDIBLE WARNING CHIME AND THAT THE "LOW FUEL" INDICATOR WAS NOT PROMINENTLY DISPLAYED (STATES THAT IT BLENDS IN WITH THE REST OF THE INFORMATION ON THE MULTIFUNCTION DISPLAY). *TR
Electrical system, Engine, May 6, 2014
2014 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION DURING ACCELERATION. *SMD THE DEALER PERFORMED TESTS, AND FOUND NOTHING WRONG WITH THE VEHICLE. HOWEVER, THE DEALER DID PERFORM A PCM UPDATE. TWO DAYS LATER, THE VEHICLE STALLED IN TRAFFIC. WHEN THE CONSUMER APPLIED THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE NOISE AND THE CHECK ENGINE LIGHT ILLUMINATED. SHE TURNED THE VEHICLE OFF AND BACK ON AGAIN, AND THE SOUND STOPPED, BUT THE CHECK ENGINE LIGHT REMAINED LIT. WHILE RETURNING TO THE DEALER, THE VEHICLE STALLED AGAIN. *JB