2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: engine
76 reports, newest first. Show all
Electrical system, Engine, Fuel/propulsion system, May 20, 2020
WHEN COMING TO A STOP AT ABOUT 5 MPH WITH YOUR FOOT OFF THE GAS PEDAL AND YOUR FOOT ON THE BRAKE. THE ENGINE IS STILL SENDING GAS AND NOT IDLING STILL ENGAGING. IF YOU MOVE THE SHIFTER TO NEUTRAL THE CAR WILL JUMP. *TR
Engine, Apr 30, 2020
I'VE HAD THIS VEHICLE FOR ABOUT 5 YEARS, I BARELY HIT 40K AND I AM EXPERIENCING A LOT OF LIFTER NOISE. WITH ALL THE COMPLAINTS I AM SURPRISED THEY HAVE NOT RECALLED FOR THIS PURPOSE. WHEN IT'S STATIONARY THE SOUND IS A LOT LOUDER THAN WHEN THE VEHICLE IS IN MOTION.
Engine, Mar 4, 2020
THE CHECK ENGINE LIGHT KEEPS COMING ON SHOWING CODE P0430. THIS CODE SHOWS BANK 2 CATALYTIC CONVERTER. I HAD THE CATALYTIC CONVERTER CHANGED AND SHORT TIME LATER THE CODE SHOWED UP AGAIN. I TOOK IT TO THE MAINTENANCE SHOP AND THEY INFORMED ME THAT THE ENGINE VALVE SEALS ARE LEAKING OIL INTO THE COMBUSTION CHAMBER CAUSING THE CHECK ENGINE LIGHT TO COME ON. ALSO WHEN THE CHECK ENGINE LIGHT COMES ON THE VEHICLE POURS OUT BLUE SMOKE WHICH IS OIL BURNING. MANY OTHERS HAVE HAD THE SAME PROBLEM. NO RECALLS ON THIS ISSUE.
Engine, Feb 18, 2020
I WANTED TO ADD TO THE MOUNTING NUMBER OF NOISY LIFTER COMPLAINTS THAT ARE ON THE NHTSA WEBSITE. MY 2014 DURANGO HAD THE 100K MILE WARRANTY AND AT APPROX 96K STARTED HAVING LIFTER NOISE. DELEARSHIP WAS AWESOME (SANDY SANSING IN MILTON) WITH FIXING THE VEHICLE. NOW AT 122K MILES I AM HAVING THE ISSUE AGAIN. NOT SURE IF THEY ARE GOING TO BE AWESOME A SECOND TIME. MY COMPLAINT IS THEY ONLY REPLACED MY #2 ROCKER AND LIFTER ALONG WITH THE EXHAUST CAM. THIS IS A KNOW PROBLEM AND IT SHOULD HAVE ALL BEEN REPLACED. BUT I GET IT, YOU CANT MAKE MONEY THAT WAY. DODGE FIX YOUR PROBLEM PENTASTAR! OH YEAH DEALERSHIP PROVIDED A RENTAL AND EVERYTHING DURING MY WEEK LONG REPAIR.
Engine, Feb 8, 2020
WHILE DRIVING ON THE HIGHWAY, THE CAR WOULD NO LONGER ACCELERATE AND THE ENGINE HAD TURNED OFF. ALL ELECTRICAL INDICATIONS WERE NORMAL AND NO WARNINGS APPEARED. I COASTED TO THE SIDE OF THE ROAD AT WHICH POINT THE VEHICLE DISPLAYED THE MESSAGE "SHIFT VEHICLE TO PARK AND RESTART ENGINE." I PUT THE VEHICLE IN PARK AND RESTARTED THE ENGINE. THIS HAS OCCURRED MULTIPLE TIMES AT VARYING SPEEDS UNDER VARIOUS CONDITIONS. VEHICLE WAS TAKEN TO DEALERSHIP WHO HAD THE VEHICLE FOR 3 DAYS AND WAS UNABLE TO REPRODUCE OR DIAGNOSE THE ISSUE. NO CODES WERE STORED IN THE VEHICLE.
Engine, Jan 15, 2020
MECHANIC STATED IT WAS A BAD LIFTER IN ENGINE CAUSEING A TICKING SOUND. AFTER EXTENSIVE RESEARCH ABOUT THIS ISSUE, IT HAS SHOWN ME THAT THIS IS A RECURRING ISSUE WITH ALOT OF YOUR DURANGO MODELS AND ALOT OF COMPLAINTS ON THIS NOT BEING A RECALL ON THESE VEHICLES. MY COMPLAINT IS THAT I HAVE LESS THAN 88,000 MILES ON MY VEHICLE AND OTHERS WITH FAR LESS MILEAGE HAVING ENGINE TROUBLE AND DODGE/CHRYSLER WILL NOT RECALL AND FIX THIS PROBLEM.
Engine, Dec 17, 2019
I AM WRITING THIS COMPLAINT AS MY 2014 DODGE DURANGO LIMITED HAD AN OIL LEAK. OIL ENDS UP ALL OVER YOUR GARAGE, ROAD, DRIVEWAY IN THE SIZE OF A SOFTBALL ON THE GROUP AFTER THE CAR HAS BEEN TURNED OFF. AFTER TAKING TO LOCAL MECHANIC, I WAS INFORMED THAT THE "COOLING ASSEMBLY OR A SENSOR WAS LEAKING". IT TURNS OUT MY CAR THE ENTIRE COOLING ASSEMBLY WAS BAD. MECHANIC INFORMED ME THAT 3 OTHER CHYSLER/DODGE PRODUCTS WERE IN HIS SHOP OVER THE PAST WEEK WITH THE SAME ISSUE. ALSO, WHEN HE RECEIVED THE PART FROM THE LOCAL DODGE DEALER, THEY ORIGINALLY HAD 5 IN STOCK THAT WEEK AND I GOT THE LAST ONE. SO, THIS APPEARS TO BE A FLAW IN THE MANUFACTURED PART THAT LEAKS OIL AND COULD POTENTIALLY CAUSE A FIRE, ILLNESS, ETC. PART AND LABOR COST ME $650.00. MY 2014 DURANGO HAS 65,000 MILES AT TIME OF POSTING.
Engine, Dec 12, 2019
THE CHECK ENGINE LIGHT CAME ON, SO I TOOK IT TO THE NEAREST MECHANIC (NOT A DODGE DEALERSHIP). THEY DID A SCAN AND THE CODE SAID MISFIRE, SO THEY RECOMMENDED A TUNE UP. $500 LATER THE LIGHT CAME ON AGAIN. MY SON TOOK IT TO DODGE WHO SAID MISFIRE, LEFT HEAD. THE V6 ENGINE I HAVE HAD THE SAME PROBLEM UP TO 2013 AND DODGE EXTENDED THE WARRANTY ON THE LEFT HEAD TO 150K MILES. THEY TOLD US I WAS OUT OF WARRANTY BY 5 WEEKS OR 3K MILES, SO THE REPAIR WOULD COST $2700.00. I CALLED DODGE CORPORATE FOR HELP AND WAS TOLD TOUGH, WE CANT HELP YOU. I BELIEVE THIS IS THE SAME PROBLEM AS IN EARLIER YEARS. NOW I HAVE NO TRANSPORTATION TO WORK AS THEY SAID NOT TO DRIVE IT. PLEASE INVESTIGATE THE 2014 V6 PENTASTAR ENGINE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Engine, Sep 12, 2019
TICKING NOISE FROM ENGINE. GETTING LOUDER WITH TIME AND WHEN ACCELERATING. VALVE LIFTER BAD. NEED TO BE REPLACED. TOLD IT IS FREQUENT PROBLEM BY DODGE DEALER FOR THESE MODELS.
Engine, Aug 30, 2019
IVE HAD A TOTAL OF SEVEN PROBLEMS WITH THIS VEHICLE RELATED TO THE ENGINE. NOW THERE IS A TIME KING SOUND WITH FULL OIL CHANGES ON THE PLAN EVERY THREEOMTHS. I TRHLY BELIEVE THIS VEHICLE HAS ENGINE PROBLEMS WITH THE WAY ITS BUILT.
Power train, Engine, Fuel/propulsion system, Jul 10, 2019
ON JULY 8, 2019, FROM A STOP, LIGHT ACCELERATION, THE VEHICLE STARTED HESITATING AS IF IT WAS MISFIRING OR NOT GETTING FUEL, UP AND DOWN SHIFTING, HARD UP SHIFTING AND THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT STARTED FLASHING MAYBE 10 TIMES THEN STAYED OFF. CUT THE VEHICLE OFF AND RESTARTED AND RAN AS IF NO PROBLEMS OCCURED. CONTACTED DEALERSHIP TO SCAN THE VEHICLE, THEY FOUND NO ENGINE CODES STORED IN THE COMPUTER AND STATED TO DRIVE IT UNTIL THE CHECK ENGINE LIGHT COMES ON AND STAYS ON, THEN TO BRING IT IN FOR DIAGNOSTICS.
Engine, May 31, 2019
I PURCHASED THIS VEHICLE IN OCTOBER 2016. THE A/C WHEN TURNED ON BLOWS HOT AIR. AFTER I START THE VEHICLE AND LET IT RUN A MINUTE THE AIR IS WARM. IF I HAVE BEEN IN MOTION FOR 5 MINUTES OR MORE THE AIR IS HOT AS IF THE HEATER IS ON. NO ISSUES CAN BE FOUND AS FAR AS LEAKS OR ANYTHING ELSE. THIS HAS BEEN AN ISSUE SINCE PURCHASE. THE A/C WAS NOT USED IN OCTOBER SINCE IT IS HOT BUT WHEN I USE THE REMOTE START THE AIR WILL TURN ON BUT NEVER GETS COLD.
Power train, Engine, May 25, 2019
MY VEHICLE STARTED MAKING A CLICKING NOISE AROUND 65K MILES. WHEN I SCHEDULED MY ROUTINE OIL CHANGE AT MY DEALERSHIP I WAS TOLD THAT I NEEDED TO HAVE MY CAM LIFTER AND ROCKER ARMS REPLACED. I EXPLAINED THAT THIS IS AN ISSUE THAT SHOULD NOT BE HAPPENING ON A VEHICLE THAT IS ONLY 5 YEARS OLD WITH 65K MILES. THEY TOLD ME THAT THIS IS GOING TO COST ME $1,800 TO HAVE THE REPAIRS MADE TO THE VEHICLE. THEN I WAS TOLD THAT IF I HAVE THE 60K MILE CHECK UP FOR $800 ON THE VEHICLE THAT DODGE WILL COMPLETE THE REPAIRS FOR FREE. AFTER DOING RESEARCH ONLINE AND SPEAKING WITH OTHER DURANGO OWNERS I FOUND THAT THIS IS A KNOWN ISSUE WITH THE 2014-2015 DODGE DURANGO AND SHOULD BE ADDRESSED.
Electrical system, Engine, Mar 30, 2019
CHEXK ENGINE LIGHT HAS BEEN COMING ON AND OFF FOR THE PAST FEW DAYS. GOT IT SCANNED AND THE CODE THE COMES UP IS A P052 - FAULTY OUL PRESSURE SENSOR. AFTER SOME RESEARCH I FOUND THERE ARE QUITE A FEW OTHER MODELS EFFECTED BY THIS ISSUE BUT ONLY CERTAIN ONES ARE BEING REPAIRED WITHOUT COST TO CUSTOMER. ON MY DASH THE OIL PREASURE READS AT 85%-100% AT IDLE AND STAYS AT 100% WHEN GIVING IT GAS.
Engine, Mar 23, 2019
ROCKER ARM TICKING NOISE 3.6L V6. I BELIEVE THE SAME RECALL THAT WAS PUT INTO EFFECT FOR 2011 TO 2013 3.6 ENGINES BY DODGE SHOULD APPLY TO OTHER YEARS WITH THIS ENGINE. I'VE READ THAT THE 2014 ENGINE IS THE SAME AS 2011 TO 2013.
Electrical system, Engine, Mar 17, 2019
I PURCHASED MY DODGE DURANGO BRAND NEW IN 2014 AND NEVER HAD AN ISSUE WITH IT. IT IS CURRENTLY IN GREAT CONDITION EXCEPT THAT I RECENTLY TOOK IT IN FOR AN OIL CHANGE ON 3/9/19. IT SAT IN MY DRIVEWAY UNTIL MY WIFE DROVE IT TO WORK THE FOLLOWING MONDAY MORNING. ON HER WAY HOME FROM WORK SHE STARTED TO SMELL AN OVERWHELMING BURNING ELECTRICAL SMELL. I DROVE IT BACK INTO THE DEALERSHIP WHERE THE OIL CHANGE TOOK PLACE AND THEY OUTRIGHT LIED TO ME TELLING ME IT WAS A PLASTIC BAG BURNING ON THE CATALYTIC CONVERTER. THEY COULD NOT PROVE IT WHEN I ASKED THEM TO SHOW ME. I SCHEDULED AN APPOINTMENT WITH ANOTHER DEALERSHIP FOR THIS TUESDAY. SO I DID SOME RESEARCH TO SEE IF ANYONE HAS HAD THE ISSUE AND THE INTERNET IS FULL OF THESE VEHICLES HAVING THE SAME PROBLEM. I NOTICED THAT IN A FE INSTANCES THE ISSUE WAS DUD TO A RECALL ON THE ALTERNATOR. WHEN I ENTERED MY VIN NUMBER IN THE NHTSA SITE, IT DOES NOT COME UP AS A VEHICLE THAT NEEDS THE RECALL COMPLETED. WHY WOULD MY 2014 DODGE DURANGO BE PART OF THAT RECALL? VIN [XXX] AND ALSO IF THIS IS NOT THE ISSUE WHY WOULD I AND SO MANY OTHERS HAVE THE ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Engine, Feb 13, 2019
I WAS DRIVING ON THE FREEWAY DURING A VERY BAD RAINSTORM AT NIGHT ON JANUARY 16TH, 2019. I WAS TRAVELING AROUND 50 MPH ON THE FREEWAY, IN THE NUMBER THREE LANE, WHEN MY CAR SHUT OFF, WHERE I LOST COMPLETE POWER TO MY ENGINE. MY SPEEDOMETER DROPPED FROM 50 TO 30 MPH IMMEDIATELY, LEAVING ME WITH NO POWER, TO BARELY MAKE IT TO THE EMERGENCY LANE. NO POWER, NO BRAKE, NO STEERING-NOTHING. MY HORN WAS ALSO HONKING, MY HEADLIGHTS FLASHING, WINDSHIELD WIPERS ATTEMPTING TO MOVE BUT UNABLE TO, AND SPEAKERS MAKING WEIRD NOISES. AND TO MAKE THINGS EVEN MORE SCARY, MY 9 YEAR OLD SON WAS IN THE CAR WITH ME. THIS IS AN ISSUE THAT NEEDS TO BE INVESTIGATED, AND POSSIBLY ISSUE A RECALL. I FEEL THAT I AM EXTREMELY LUCKY THAT MY SON AND MYSELF WERE NOT SEVERELY INJURED OR EVEN KILLED, WITH MY CAR SHUTTING OFF LIKE THAT WITHOUT WARNING. IF I HAD NOT BEEN ABLE TO CRUISE TO THE EMERGENCY LANE, NO DOUBT WE WOULD HAVE BEEN STRUCK AT A STANDSTILL BY ONCOMING TRAFFIC, AVERAGING 50-60 MPH. I AM EXTREMELY CONCERNED, AND THIS IS A HUGE SAFETY ISSUE. I BROUGHT THE CAR INTO THE DODGE DEALERSHIP, WHERE I WAS TOLD THAT IT WAS FROM THE RAIN AND IT SHORTED OUT MY ELECTRICAL. THAT'S IT. THAT'S IT? THERE SHOULD BE A BETTER EXPLANATION, AND ACTION TAKEN TO PREVENT SOMETHING LIKE THIS FROM EVER HAPPENING. THAT CAR SHUTTING OFF WITHOUT WARNING FROM 50 MPH TO 0 MPH ON A FREEWAY COULD HAVE COST MY SON AND I OUR LIVES. I AM EXPECTING TO HEAR BACK FROM DODGE REGARDING THIS VERY DANGEROUS PROBLEM THAT OCCURRED, AND I HAVE ALSO READ ABOUT SIMILAR COMPLAINTS WITH THE DURANGO, SO I KNOW THIS IS NOT A FLUKE. I LOOK FORWARD TO HEARING FROM YOU. THANK YOU.
Suspension, Engine, Fuel/propulsion system, Feb 13, 2019
MY 2014 DURANGO HAS BEEN MAKING A KNOCKING NOISE ON THE FRONT DRIVER SIDE FOR OVER 3 YEARS NOW. I TOOK MY CAR IN SEVERAL TIMES AND TO DIFFERENT DEALERS. IT WAS ALWAYS THE SAME STORY, 'WE COULDN'T FIND ANYTHING' I EVEN HAD ONE DEALERSHIP TELL ME 'SORRY WE CAN'T FIGURE IT OUT, IT'S LIKE TRYING TO FIND A NEEDLE IN A HAYSTACK.' ARE YOU KIDDING ME!! MY VEHICLE HAS BEEN TO THE DEALER OVER 5TIMES FOR THE SAME PROBLEM AND IT'S NEVER BEEN FIXED. NOW IT'S OUT OF WARRANTY AND OUT OF THEIR HAIR, JUST WHAT THEY WANTED. I NEED TO HELP ON WHAT TO DO IN THIS SITUATION. ANOTHER ISSUE I HAD WAS WITH THE FUEL PUMP. THEY FIXED SOME PROBLEM I HAD A FEW YEARS BACK, THEY ACTUALLY BROKE MY GAS TANK DOOR AFTER WORKING ON THIS ISSUE. MY CAR HAS ONCE AGAIN COME BACK WITH THIS SAME PROBLEM. TODAY MY CAR WON'T START AND IS UNFORTUNATELY OUT OF WARRANTY. I HAD A MECHANIC COME TAKE A LOOK AT IT AND IT SEEMS TO BE THE FUEL PUMP ONCE AGAIN. WHO'S WORKING ON THESE CARS? DRUNKS? I NEED HELP ASAP. I WANT TO NOTE THAT THE KNOCKING NOISE OCCURS EVERY TIME I'M DRIVING. NO MATTER THE ROAD CONDITIONS. SMOOTH, BUMPING, RAINING, THE KNOCKING SOUND IS THERE. IT SOUNDS LIKE A ROCK HITTING UNDER THE HOOD. IT'S NOT CONSTANT BUT HAPPENS EVERY 3-5 MINUTES AND I KNOW IT'S NOT THE LIFTERS BECAUSE I'VE ALSO HAD THE PROBLEM ALREADY AND IT'S BEEN FIXED. ANY HELP WOULD BE GREAT. .
Engine, Jan 25, 2019
DEVELOPED A LEAK IN THE OIL FILTER HOUSING, WHICH LEAKS DOWN THROUGH THE ENGINE COMPARTMENT AND ALSO GETS ON THE EXHAUST SYSTEM. THIS IS A VERY COMMON ISSUE WITH THE PENTASTAR 3.6L ENGINE ON ALL CHRYSLER PRODUCED VEHICLES. THEY HAVE MADE A FEW REVISIONS TO THIS PART, BUT HAVE NEVER ISSUED A RECALL LEAVING MANY VEHICLES WITH THIS FAULTY AND POTENTIALLY DANGEROUS PART.
Engine, Fuel/propulsion system, Dec 11, 2018
VEHICLE SHUTS DOWN WHILE ON FREEWAY. DEALER WAS UNABLE TO LOCATE PROBLEM. IT HAPPENED AGAIN OVER THE NEXT 6 MONTH'S SEVERAL TIMES. NEW VEHICLE WAS AT DEALERSHIP MANY TIMES. DODGE SENT OUT A CORPORATE MACHANIC SAYING THERE WAS APINCH IN THE FUEL LINE. THIS HAPPENED AGAIN A YEAR LATER, SAME FIX AT DEALERSHIP. AND TWO YEARS LATER, I AM HAVING THE SAME PROBLEM, CAR DOES NOT START ANYONE THIS TIME.
Electrical system, Vehicle speed control, Engine, Nov 6, 2018
VEHICLE ACCELERATED WITHOUT DRIVER INPUT, INCLUDING GOING UP A HILL WITHOUT DRIVER PRESSING ACCELERATOR. ENGINE REDLINED WHILE STOPPED AT A TRAFFIC LIGHT WITHOUT DRIVER INPUT. VEHICLE PUT INTO NEUTRAL, BUT ENGINE REVVING WOULD NOT DECREASE, AND THEN DRIVER PUT VEHICLE INTO PARK WHICH CONTINUED TO REV AT HIGH RPMS, BUT VEHICLE WOULD THEN NOT SHIFT OUT OF PARK. VEHICLE WAS TURNED OFF AND THEN BACK ON AFTER 45 TO 60 SECONDS, BUT VEHICLE CONTINUED TO REV ENGINE AT HIGH RPMS AND SHOWED THAT VEHICLE WAS IN 8TH GEAR. APPROXIMATELY 30 MINUTES LATER, VEHICLE WOULD NOT TURN ON. TRIED TO TURN VEHICLE ON AND IT WOULD TURN ITSELF OFF WITHOUT TRYING TO START.
Engine, Oct 18, 2018
CHECK ENGINE LIGHT APPEARED DESPITE ALL SCHEDULED MAINTENANCE HAVING BEEN CONDUCTED AS RECOMMENDED. CHECK ENGINE LIGHT IS P0520 ENGINE OIL PRESSURE SENSOR/SWITCH "A" CIRCUIT. SEEMINGLY THIS IS A FAULTY SENSOR/SWITCH WHICH HAS OCCURRED IN 12% OF DURANGO VEHICLES OF THE MANUFACTURER YEAR OF 2014.
Steering, Engine, May 15, 2018
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING, THE TEMPERATURE GAUGE AND POWER STEERING INDICATORS ILLUMINATED. THE CONTACT DROVE HOME, INSPECTED THE VEHICLE, AND DIAGNOSED THAT THE WATER PUMP FAILED. THE CONTACT STATED THAT THE WATER PUMP FAILED DUE TO DEFECTIVE MATERIALS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Electrical system, Engine, Apr 24, 2018, fire
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 70 MPH, A BURNING ODOR WAS DETECTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, WHICH MEANT THAT THE BATTERY VOLTAGE WAS LOW. THE VEHICLE WAS TOWED TO THE DEALER (PEACOCK CHRYSLER JEEP DODGE RAM HILTON HEAD IN HARDEEVILLE, SC 29927) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 52,326. THE VIN WAS NOT AVAILABLE.
Engine, Fuel/propulsion system, Apr 19, 2018
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER. AFTER ATTEMPTING THREE TIMES TO RESTART THE VEHICLE, IT FINALLY STARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY TWO AND A HALF MONTHS AGO. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.