2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: exterior lighting
259 reports, newest first. Show all
Exterior lighting, Mar 10, 2018
THE LIGHT ON THE REAR HATCH FILLS UP WITH MOISTURE AND THE LEDS THAT PROVIDE THE LIGHT SOURCE ARE BLOWING OUT.
Exterior lighting, Mar 9, 2018
MY LED LIGHT BAR AT REAR OF TRUCK IS TAKING ON WATER AND SHORTING THE LIGHT. CLEARLY A MANUFACTURER DEFECT.
Exterior lighting, Mar 8, 2018
THE TAIL LIGHTS ON THIS CAR KEEP GOING OUT BECAUSE THEY FILL UP WITH WATER. THE LICENSE PLATE LIGHTS GO OUT OFTEN AS WELL DUE TO WATER FILLING UP. ATTACHED IS A PICTURE WHERE YOU CAN SEE THE BOTTOM LEFT STARTING TO GO OUT AND NOW THE WHOLE LIGHT AND BOTH LICENSE PLATE LIGHTS ARE OUT A FEW DAYS LATER. THE LIGHT ASSEMBLY WAS REPLACED A YEAR AGO AT THE DODGE DEALERSHIP
Exterior lighting, Mar 4, 2018
REAR LED RACEWAY TAILLIGHT FILL UP WITH WATER. PART OF THE LIGHT IS DIM AND CANNOT BE SEEN
Exterior lighting, Mar 3, 2018
REAR RUNNING TAILLIGHT ASSEMBLY IS NOT WATERPROOF, THIS ALLOWS WATER TO ENTER THE LED RUNNING LIGHTS. NOW THE RUNNING LIGHTS ARE STARTING TO BURN OUT AND ARE NOT LIT PROPERLY. THIS MAKES IT UNSAFE THE VEHICLE LESS VISIBLE AND UNSAFE FOR TRAVELS.
Exterior lighting, Mar 2, 2018
TAIL LIGHT FLOODED WITH WATER AND IT'S NOT COVERED UNDER WARRANTY. 1100$ PART
Exterior lighting, Mar 1, 2018, fire
WATER HAS POOLED UP IN THE REAR TRACK LIGHT AND SHORTED OUT THE LIGHTS IN THAT PARTICULAR AREA INCLUDING MY LICENSE PLATE LIGHT. AT ONE POINT THE WHOLE LED STRIP WENT OUT ON THE LIFT GATE. I DIDN'T KNOW IT HAPPENED UNTIL I SMELT A STRONG ELECTRICAL FIRE SMOKE SCENT AND STARTED LOOKING AROUND TO FIND THE SOURCE. THE DEALERSHIP STATES THERE ISN'T A CRACK BUT THE WATER IS GETTING IN AND THIS IS BECOMING A KNOW ISSUES WITH THESE VEHICLES.
Exterior lighting, Feb 28, 2018
REAR CENTER RACETRACK LED TAILLIGHT IS CRACKED FROM FACTORY. IT IS HOLDING RAIN WATER AND SEVERAL LED BULBS BURNT OUT AND BACKUP CAMERA QUIT WORKING. TO FIX YOU NEED TO PURCHASE THE COMPLETE UNIT WHICH IS NON SERVICEABLE ONLY REPLACE FOR $1000.00 PLUS DOLLARS .THIS IS A COMMON PROBLEM I FOUND OUT FOR THE 14 AND 15 MODEL YEARS.
Exterior lighting, Feb 28, 2018
I OWN A 2014 DODGE DURANGO THAT HAS WATER POOLING IN THE CENTER TAIL LIGHT. I HAD IT REPLACED 1 YEAR AGO AND THE SAME PROBLEM AGAIN. STARTED COLLECTING WATER AND SHORTED OUT. IT IS AN EXPENSIVE PART COSTING ABOUT $1,000. CHRYSLER WILL NOT COVER THE COSTS OR ADMIT IT IS A QUALITY ISSUE, ALTHOUGH THEY ARE ON BACKORDER AND HARD TO GET. SEAMS LIKE THIS IS A PRETTY COMMON PROBLEM.
Electrical system, Exterior lighting, Feb 28, 2018
THE CENTER LIGHTING PANEL ON THE LIFT GATE OF THE VEHICLE, IS TAKING ON WATER WHICH CAN AND WILL DAMAGE THE LED LIGHTING, AND COULD ALSO GENERATE AN ELECTRICAL SHORTAGE OR IN THE WORST CASE SCENARIO GENERATE AN ELECTRICAL FIRE.
Exterior lighting, Feb 26, 2018, fire
WHEN I REMOTE STARTED MY VEHICLE. I CAME OUTSIDE TO SMOKE ROLLING OUT OF MY BACK HATCH AREA. UPON FURTHER INVESTIGATING THE RACETRACK TAIL LIGHT HAD CAUGHT FIRE.
Exterior lighting, Feb 26, 2018
MY RACETRACK TAIL LAMP IS FILLED WITH WATER AND THE LIGHTS ARE STARTING TO NOT WORK
Exterior lighting, Feb 22, 2018
THE LIFT GATE TAIL LAMP HOUSING IS FULL OF WATER BECAUSE WHEN MANUFACTURED THE HOUSING WAS NOT MADE TO BE WATER TIGHT. THIS IS A VERY COMMON ISSUE IN THIS VEHICLE AND AFFECTS NOT ONLY THE LIFT GATE TAIL LAMP BUT ALSO OTHER ASPECTS OF THE VEHICLE'S ELECTRICAL SYSTEM. I HAVE SEVERAL LIGHTS THAT HAVE SHORTED OUT BECAUSE OF THIS ISSUE.
Exterior lighting, Feb 18, 2018
WATER POOLING INSIDE LEFT SIDE OF RACE TRACK TAILLIGHT ON DECK LID, NOTICED PROBLEM AT 45,000 MILES OF USE. ONE ELEMENT IS NOW BURNED OUT RESULTING IN LESS VISIBILITY TO OTHER OCCUPANTS ON ROADWAYS. SAFETY ISSUE PLEASE ADDRESS.
Exterior lighting, Feb 10, 2018
TAIL LIGHT AND CENTER LIFT GATE LIGHTS ARE POOLING WITH WATER AND CAUSING DARK SPOTS IN THE TRACK LIGHTING AND OTHER LIGHTS TO FAIL. THERE HAS BEEN NO DAMAGE TO THIS VEHICLE. THIS IS THE FACTORY LIGHT ASSEMBLIES AND THERE HAVE BEEN MULTIPLE COMPLAINTS OF THIS HAPPENING WITH THE 2014 AND 2015 DODGE DURANGO
Exterior lighting, Feb 6, 2018
WATER POOLING INSIDE RACE TRACK TAIL LIGHT, MY TRUCK BARELY HAS 30000 AND I'VE TAKING IT TO CARMAX IN LAUREL, MD AND THEY SAY IT'S NOT COVERED THROUGH WARRANTY IT SHOULD BECAUSE THEY SHOULD HAVE BETTER RACE TRACK TAIL LIGHTS TO PREVENT WATER FROM GOING IN THE LIGHT AND THE LIGHT BULB GOING OFF
Exterior lighting, Feb 2, 2018
THE TAILLIGHTS ON THIS MODEL ARE CALLED "RACETRACK" LIGHTING AS DEEMED BY DODGE. THESE LIGHTS ARE ALL LED AND RUN THE ENTIRE WIDTH OF THE VEHICLE. OVER TIME, IT APPEARS THAT THE MATERIAL USED TO CONSTRUCT THE ASSEMBLY DEVELOPS CRACKS. THE ASSEMBLY MAY ALSO ALLOW WATER TO ENTER THE UNIT AND POOL. EVENTUALLY, THIS WILL IMPACT THE LED COMPONENTS OF THE UNIT THEREBY RENDERING THE VEHICLE A SAFETY HAZARD AS THE TAILLIGHTS WILL NO LONGER BE AS EFFECTIVE AS DESIGNED DUE TO UNIT FAILURE.
Exterior lighting, Jan 23, 2018
I RESIDE IN MASSACHUSETTS, WHERE WINTERS CAN BE LONG AND HARSH. EITHER RAINING OR SNOWING. I PURCHASED MY 14 DURANGO WITH 29K IN MILEAGE BACK IN JUNE AND AROUND DECEMBER I NOTICED THERE TO BE A PUDDLE OF WATER MOVING BACK AND FORTH IN MY LEFT SIDE LIGHT THAT IS ATTACHED TO THE TAILGATE (NOT THE BRAKE LIGHT). MAYBE A FEW DAYS LATER A FEW OF THE LED LIGHTS BURNT OUT AND I NOW HAVE NO LIGHTS ON THE SIDE.I HAVE SINCE TRIED CONTACTING THE DEALER AND THE COMPANY THAT I HAVE AN EXTENDED WARRANTY THROUGH AND NEITHER OF THEM WILL FIX NOR REPLACE THE LED STRIP OF THE RACETRACK LIGHT. THE LIGHT ITSELF COSTS AROUN $1,000 AND I SHOULDN'T HAVE TO WORRY ABOUT SOMETHING LIKE THIS. I SHOULDN'T HAVE TO KEEP MY VEHICLE IN DOORS WHILE IT RAINS OR BE CONCERNED ABOUT THE SAFETY OF MY DAUGHTER IF ANYTHING WERE TO CATCH FIRE DUE TO ELECTRIC UNIT HITTING WATER. I HAVE SINCE JOINED A DODGE DURANGO PAGE ON FACEBOOK BRINGING THE MATTER UP AND A LOT OF PEOPLE HAVE EXPERIENCED THE SAME ISSUE. THIS SHOULD BE A RECALL AND FIXED IMMEDIATELY. IF DOZENS UPON DOZENS OF PEOPLE ARE EXPERIENCING THIS FROM2014-2016 DODGE DURANGO'S I THINK SOMETHING SHOULD BE DONE ABOUT IT. I BOUGHT A FARELY UNUSED CAR IN WHICH I PUT $4,000 DOWN AND NOW 7 MONTHS LATER I HAVE TO PAY $1,000 FOR AN ENTIRE LIGHT STRIP THAT SHOULD NEVER GET WATER IN IT? IT BLOWS MY MIND THAT I HAVE TO WORRY ABOUT SOMETHING LIKE THIS. PLEASE HELP US DURANGO OWNERS.
Exterior lighting, Dec 11, 2017
THERE IS A LEAK ON THE LED TAILLIGHTS. WATER IS NOW TRAPPED INSIDE MY TAILLIGHTS. THIS IS CAUSING MY TAILLIGHTS TO SHORT CIRCUIT MAKING IT EXTREMELY DANGEROUS TO BRAKE AND DRIVE AT NIGHT. I HAVE HEARD FROM MANY OTHER 2014 DURANGO OWNERS THAT THIS IS A COMMON PROBLEM.
Exterior lighting, Nov 27, 2017
RACETRACK TAIL LIGHT ASSEMBLY HAS WATER INSIDE AND BULB HAS BURNED OUT
Exterior lighting, Nov 8, 2017
STANDING WATER IN THE RACE TRACK TAIL LIGHT FOR THE 3RD TIME IN 3 YEARS. DEALER HAS NOT FOUND THE ROOT CAUSE, JUST KEEPS REPLACING IT. CAUSES THE TAIL LIGHTS TO FLICKER ON AND OFF.
Exterior lighting, Jul 25, 2017
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE RAINING, WATER ENTERED INTO THE EXTERIOR TAIL LAMPS. DUE TO THE WATER INTRUSION, SOME OF THE TAIL LAMPS FAILED TO OPERATE. THE CONTACT STATED THAT SOME WATER ALSO LEAKED FROM THE TAIL LAMP AREA. THE AIRPORT CHRYSLER DODGE DEALER WAS CONTACTED AND DIAGNOSED THAT THE TAIL LAMP ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. UPDATED 10/17/17*LJ *TR
Exterior lighting, Jun 19, 2017
2014 DODGE DURANGO CITADEL 5.7 LITER REAR RACETRACK LED LIGHTING BURNED OUT AT LOWER RIGHT SIDE BOTTOM. IT APPEARS WATER HAS ENTERED AND BURNED OUT THE LED BULBS IN THAT AREA.
Exterior lighting, May 26, 2017
THE REAR CENTER TAIL LIGHT (RACETRACK) IS COLLECTING WATER WHICH CAUSED THE LED'S IN THE BOTTOM CORNERS TO STOP WORKING.
Exterior lighting, May 24, 2017
WATER AND CONDENSATION IS TRAPPED INSIDE THE REAR BRAKE LIGHTS. I THINK THE NAME OF THIS IS CALLED "RACE TRACK" TAIL LIGHTS. WATER IS STUCK IN THERE AND HAS BURNT OUT ONE SIDE OF MY LED LIGHT. IT JUST SLOSHES AROUND WITH NO WAY TO ESCAPE. THE OTHER SIDE IS SUBMERGED TOO BUT HASN'T YET BURNED OUT. THE ENTIRE PIECE HAS TO BE REPLACED AND ITS VERY EXPENSIVE. THE PART IS ON "NATIONAL BACK ORDER". I'M SURE IT WONT PASS INSPECTION AND I COULD GET A TICKET FOR IT. MY DURANGO IS NOT UNDER WARRANTY ANY MORE AS I JUST HIT THE 3 YEAR MARK AND I AM SICKENED THAT THIS PART IS OVER $1000. I WISH THIS WOULD BE A RECALL FOR FAULTY EQUIPMENT.