2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: exterior lighting
259 reports, newest first. Show all
Electrical system, Exterior lighting, Structure, Jun 18, 2019
WATER CONTINUES TO LEAK AND POOL INSIDE THE TAIL LIGHT AND HAS CAUSED SOME OF THE LED BULBS TO GO OUT.
Exterior lighting, Jun 16, 2019
RACTRACK LIGHT STOP WORKING REAR TAIL LIGHT "RACETRACK LIGHT" BURNOUT THANKS TO A WATER LEEK IN TO THE LIGHT THIS IS A MANUFACTOR DEFECT THE PRICE TO REPLACE THIS LIGHT IS MORE THEN $1,000 DOLLARS
Exterior lighting, Jun 11, 2019
WATER IN MY 14 DODGE DURANGO RACE TRACK TAIL LIGHT
Exterior lighting, Jun 3, 2019
THE CENTER BRAKE LIGHT ON THE REAR HATCH LEAKS WATER INTO THE LIGHT ASSEMBLY AND CAUSES DAMAGE TO THE LED LIGHTS, WHICH CAUSES SOME OF THEM TO STOP WORKING.
Exterior lighting, May 31, 2019
THE REAR LIGHT IN THE CENTER OF THE TAILGATE, COMMONLY REFERRED TO AS THE "RACETRACK" LIGHT, IS NOT SEALED PROPERLY BY THE MANUFACTURER AND IS SUSCEPTIBLE TO WATER AND CONDENSATION BUILDING UP INSIDE OF IT - THIS CAN COME FROM THE VEHICLE PARKED IN A DRIVEWAY/PARKING SPOT DURING RAIN, DRIVING DOWN A WET ROAD, OR DURING A CAR WASH. THE RESULT OF EXTENDED WATER WITHIN THE LIGHT IS SEVERAL BURNED OUT SECTIONS OF LEDS ON BOTH SIDES OF THE "RACETRACK" WERE DISCOVERED WHILE THE VEHICLE WAS PARKED AT NIGHT, PREVENTING THE FULL REAR LIGHTS FROM ILLUMINATING.
Exterior lighting, May 30, 2019
REAR TAIL GATE TAIL LIGHTS FILL WITH WATER WHEN EXPOSED TO RAIN OR CARWASH. LIGHT ASSEMBLY CONTAINS NO SEAL AND NO WAY TO DRAIN WATER OR VENT VAPOR. COLLECTED WATER COULD CAUSE A SHORT DISABLING RUNNING LIGHTS, BRAKE LIGHTS, LICENSE PLATE LIGHT OR FIRE. THIS IS A KNOWN MANUFACTURING DEFECT TO DODGE YET NO RECALL HAS BEEN ISSUED. ISSUE COULD AFFECT SAFETY AND/OR CITATION FROM LAW ENFORCEMENT.
Exterior lighting, May 22, 2019
WATER COLLECTING INSIDE RACETRACK LED TAILLIGHT CAUSING TAILLIGHT TO NOT BE OPERABLE. I DO NOTICE WATER POOLING INSIDE THE LIGHT FIXTURE EVERY TIME IT RAINS. I HAVE TO OPEN THE REAR HATCH AND THE WATER WILL SLOWLY START TO DROP OUT.
Electrical system, Exterior lighting, May 20, 2019
THE RACETRACK TAIL LIGHT WILL FILL WITH WATER DURING A RAIN STORM CAUSING THE REAR RUNNING LIGHT TO GO OUT. THIS COULD POSE A SERIOUS SAFETY ISSUE IF THE RUNNING LIGHTS GO OUT AT NIGHT. I STARTED NOTICING THIS PROBLEM ON OR AROUND 4/12019 AND HAS PROGRESSIVELY GOTTEN WORSE. DOING RESEARCH HAS LEAD ME TO SEVERAL POSTS ON THE INTERNET WITH OTHERS HAVING THIS SAME ISSUE. HERE IS JUST ONE OF THE MANY LINK TALKING ABOUT THIS PROBLEM. HTTPS://WWW.DODGEDURANGO.NET/FORUMS/DURANGO-DISCUSSIONS-2014/42937-POLL-WATER-TAIL-LIGHT-2014-A-26.HTML
Exterior lighting, May 15, 2019
REAR RACE TRACK LIGHT WATER INSIDE AND LED LIGHT OUT. CAN NOT GET STICKER. MOISTURE IN LICENSE PLATE LIGHT HAVE HAD TO REPLACE THREE TIMES. CAN NOT GET STICKER.
Exterior lighting, May 14, 2019
THE DESIGN OF THE 'RACETRACK' STYLE TAILLIGHT ASSEMBLY ALLOWS WATER AND WATER CONDENSATION TO ACCUMULATE WITHIN THE ASSEMBLY. THIS HAS BEEN REPLACED UNDER PARTS WARRANTY FOR MY VEHICLE 3 TIMES. IF THESE TAILLIGHTS ARE NOT WARRANTIED THE COST TO REPLACE IS PROHIBITIVE, RESULTING IN MANY VEHICLES WITH REDUCED REAR LIGHT VISIBILITY.
Exterior lighting, May 13, 2019
THERE IS WATER IN THE REAR TAIL LIGHT RACE RACK. MUST BE A SEAL ISSUE SINCE THE IS NO DAMAGE TO THE TAIL LIGHTS. HOPEFULLY THE LIGHTS DON'T GO OUT BEFORE IT IS FIXED.
Exterior lighting, May 13, 2019
WATER LEAKED IN AND ACCUMULATED INSIDE THE REAR "RACETRACK" LED TAILLIGHT ASSEMBLY, CAUSING FAILURE TO LED LIGHTS ON THE DRIVER SIDE OF THE ASSEMBLY. THE DESIGN OF THIS ASSEMBLY IS CLEARLY FLAWED DUE TO THOUSANDS OF REPORTS OF THIS HAPPENING. DODGE QUOTED MY $1100 FOR THE REPLACEMENT PART. ABSOLUTELY RIDICULOUS.
Exterior lighting, May 10, 2019
LED LIGHT ON ONE SIDE OF THE LIFT GATE IS OUT POSSIBLY DUE TO WATER INSIDE OF THE TAIL LIGHT NEED ANSWERS. LOOKS LIKE THERE ARE MANY COMPLAINTS ABOUT THIS PROBLEM.
Exterior lighting, May 8, 2019
THERE IS WATER POOLING IN MY BACK TAILLIGHT BAR. THIS HAS MADE THE TAILLIGHT BAR GO OUT.
Exterior lighting, May 7, 2019
THE TAIL RUNNING LIGHT IS OUT, AFTER LOOKING AT THE AFFECTED AREA, THIS IS DUE TO WATER BEING INSIDE THE LIGHTING AREA. WE HAVE SEEN OTHER COMPLAINTS ABOUT THIS IN OTHER DURANGO'S. DODGE WANTS TO CHARGE US TO REPLACE THIS. THIS SEEMS TO BE A DEFECT AND WE ARE NOT WILLING TO PAY FOR SUCH A REPAIR. WATER INSIDE A RUNNING LIGHT IS CLEARLY NOT THE CONSUMERS FAULT.
Exterior lighting, May 2, 2019
WATER IS GETTING INTO THE REAR TAIL LIGHT MID SECTION THAT GOES ALL THE WAY ACROSS THE REAR HATCH CAUSING THE LIGHTS TO BURN OUT.
Exterior lighting, May 2, 2019
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WATER WAS ENTERING THE REAR RACE TYPE LED LIGHTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FOX NEGAUNEE CHEVROLET BUICK GMC (705 US-41, NEGAUNEE, MI 49866, (855) 509-9547) WHERE IT WAS DIAGNOSED THAT THE LED PANEL PART NUMBER: 6815 5950 AI NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35451117. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 79,780.
Exterior lighting, Apr 25, 2019
ADD MINE TO THE MANY COMPLAINTS ABOUT WATER GETTING INTO THE TAIL LIGHTS THAT ARE IN THE HATCH. ALSO KNOWN AS RACE TRACK TAIL LIGHT. THERE IS A BUG INSIDE AS WELL SO THE GAP IN THIS "SEALED" UNIT MUST BE HUGE. YOU CAN SEE THE MOSQUITO IN IMG_6163.JPG. ALSO HAVE TROUBLE WITH WATER GETTING IN THE DRIVERS SIDE HEADLIGHT ABOUT A YEAR AGO. I PURCHASED THIS VEHICLE NEW AND IT HAS NEVER BEEN IN AN ACCIDENT. THIS IS AN OBVIOUS SAFETY ISSUE WHEN THE WATER STARTS CLOUDING THE LENS AND/OR STARTS SHORTING OUT THE BULBS. THESE ISSUES ARE NOT COVERED BY THE LIFETIME MAXCARE WARRANTY. I TRIED UPLOADING 4 PHOTOS. HOPEFEULLY YOU GOT THEM ALL
Exterior lighting, Apr 22, 2019
THE REAR RACETRACK LIGHTS KEEP TAKING ON WATER! IF I RECALL WATER AND ELECTRICITY DON'T MIX! THIS WAS ONE OF THE SELLING FEATURES THAT CAUGHT MY EYE TO BUY THIS VEHICLE. BUT APPARENTLY THIS IS A BIG PROBLEM WITH THESE LIGHTS AND AN EXPENSIVE FIX IF IT BURNS OUT. THE TAIL LIGHT IS FUSED WITH THE PLATE LIGHT. SO IF THE FUSE BLOWS YOU HAVE NO PLATE LIGHT WHICH IN MY STATE IS ILLEGAL. IF THE LIGHTS ARE OUT, THERE REALLY ISN'T MUCH ILLUMINATION IN THE REAR. I COULD EASILY GET REAR ENDED AT NIGHT OR CLOUDY OUT.
Exterior lighting, Apr 21, 2019
WATER POOLING IN THE LOWER SECTION OF TAILLIGHT ALSO CONDENSATION IN THE UPPER PART OF THE TAILLIGHT
Exterior lighting, Apr 19, 2019
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT BOTH TAIL LIGHTS MALFUNCTIONED AND WOULD NOT PROPERLY ILLUMINATE. UPON INSPECTION, IT WAS DISCOVERED THAT WATER HAD ACCUMULATED INSIDE BOTH TAIL LIGHT ASSEMBLIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Exterior lighting, Apr 9, 2019
LEFT SIDE OF RACETRACK LIGHT IS POOLING WATER. VEHICLE HAS 58,900 MILES.
Exterior lighting, Mar 31, 2019
WATER HAS POOLED UP IN THE LOWER RIGHT LED HOUSING AND SHORTED OUT THE LIGHTS IN THAT PARTICULAR AREA. AT ONE POINT THE WHOLE LED STRIP WENT OUT ON THE LIFT GATE. I DIDN'T KNOW IT HAPPENED UNTIL I SMELT A STRONG ELECTRICAL FIRE SMOKE SCENT AND STARTED LOOKING AROUND TO FIND THE SOURCE. WATER CONTINUES TO POOL ON BOTH SIDES OF THE LED RACETRACK TAILLIGHTS.
Exterior lighting, Mar 22, 2019
WATER IS COLLECTING IN THE LEFT SIDE OF MY RACETRACK LIGHT ON MY 2014 DODGE DURANGO. THE DEALERSHIP AND DODGE AS A WHOLE HAS CONTINUED TO BLOW ME OFF FOR SOMETHING THAT IS A NATIONALLY KNOWN DEFECT.
Exterior lighting, Mar 19, 2019
WATER GETTING INTO THE REAR HATCH LIGHT [BAR] ON LIFT GATE, CAUSING THE L.E.D. LIGHT TO BURN OUT. SEEMS TO BE NOT SEALED PROPERLY FROM FACTORY. WHETHER IT IS SITTING, OR MOBILE, THE WATER STILL GETS INTO THE ASSEMBLY.