2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: seat belts
54 reports, newest first. Show all
Seat belts, Jan 10, 2026
The passenger side seatbelt retractor broke, will not release seat belt at all. I am aware that NHTSA did testing in this particular year and model, and some are covered and some are not included in the recall, to be determined by the last 8 digits of the vin #. I wish to dispute that my particular vehicle SHOULD be included in the recall. I can prove it is broken, a manufacturing defect. This is a MAJOR safety concern. I wish for an exception to the validity on the testing that was done on your end, which was found to only be an issue on certain “batches”. Apparently, this is a defect and should be repaired as soon as possible and I should not be charged. I can no longer drive this vehicle as long as I have a person in the passenger side. In case of an accident, because I was aware of this defective part in my Dodge Durango, I could personally be held responsible for anything that happens to my passenger and also for any repairs that happened as a result of the decision made by HHTSA, to pick and choose only particular “vin numbers”on the same make and year of the the 2014 Dodge Durrango. I ask for a reversal on this previously made decision. And to make dodge take care of the replacement of the part necessary and labor. It clearly IS a manufacturing defect, no matter what “batch” was decided as defective
Seat belts, Apr 3, 2025
Extended warranty was issued on driver and passenger front seat belt assembly due to crack in upper seat belt plastic guide, preventing proper retraction. I would like the report the same issue on 3rd row rear passenger seat belts as well.
Seat belts, Structure, Other or unspecified, Mar 5, 2025
Head rest deployed outside of “extended warranty “ its a safety hazard. This part should be total recalled. The rear passenger door latch gets stuck or pops open randomly. It will not close when this happens and it has come open upon locking and driving! Again dangerous where children sit. This is with child lock on or off the problem continues. The third complaint is the seat belts will not retract in the front seat but the dealership requires me to pay a fee to have it assessed. This is a “recalled”issue but it isn't for my vin These three things seem to all fall shortly after buying the vehicle within the last four yrs. Exact dates unknown.
Seat belts, Jan 4, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? 3rd for left and right seatbelts do not retract or lock. How was your safety or the safety of others put at risk? I have children and they ride in that row if the seatbelts do not retract or lock they will fail in a crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Dealership confirmed problem Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dodge dealership has inspected vehicle on 1/3/2025 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. Recently purchased vehicle and noticed 2nd time driving it. Front seat belts jave the same issue but are covered under an extended part warranty. This issue puts children's safety at risk and should also be covered however all we got from the dealer was an offer of a discount. This is a known issue with this year make and model that dodge is profiting off of because it is a safety issue. They should recall the vehicle for this since children could be at risk of ejection during a crash. As a nurse this really irritates me that they know about this and could add it to the extended part warranty and have refused to do so.
Seat belts, Jan 3, 2025
I have a 2014 Dodge Durango. The driver side seat belt will no longer retract. I took vehicle to the nearest dealership, and they said a repair would not be covered under warranty and quoted me at $375.00 for a $50 part and the rest being labor for about 1.5 hours of work. I asked about any warranty since it was a safety issue but they said it was not covered. I am really disappointed to hear that the seat belt retraction not working and therefore causing the seatbelt to no function properly is not a safety concern for dodge. I got home and started doing research and can see that there have been numerous complaints about this same issue: [XXX] and a related recall: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Seat belts, Nov 7, 2024
The contact owns a 2014 Dodge Durango. The contact stated that while attempting to use the driver’s side seat belt, the seat belt failed to retract or work as intended. The vehicle was taken to a dealer where it was diagnosed that the seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Seat belts, Jul 24, 2024
The 3rd row seat belt restraints failed. The left side was able to be fished back in but the right side was NOT able to be fished back in to get it to reset. I don’t want to use either until they are replaced. I did see there was a recall with this same issue with other models but not my VIN.
Seat belts, Jul 15, 2024
The driver's side seatbelt no longer retracts. The seatbelt lays loose across the driver's chest. There appears to be a break in a clip causing some pinching on the seatbelt keeping it from retracting. Searching the internet this appears to be a common issue with 2014/2015 Durangos.
Seat belts, Jun 11, 2024
Driver side seatbelt will not retract. This vehicle has not been in any accidents. Took to local shop and they stated that it would cost $750 to fix. If it is a law that I have to wear the seatbelt and if I do not wear it I get a ticket it should be manditory that if tthe vehicle has not been any accidents like mine has not then Dodge should be responsible for the maufunction of this part.
Seat belts, May 24, 2024
The contact owns a 2014 Dodge Durango. The contact stated that upon entering the rear of the vehicle, she became aware that rear passenger seat belts failed to retract. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt assemblies. The vehicle was not repaired. After investigating the failure, the contact related the failure to Warranty Recall X90. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Seat belts, Oct 1, 2023
The seatbelt pulled out and won’t go back in.
Air bags, Seat belts, Aug 31, 2023
Occupant Restraint Control (ORC) module failure. Existing Recall for other 2014 Dodge Durangos
Seat belts, Aug 1, 2023
Defect pertains to the front driver seatbelt assembly. The overmold of the seatbelt pillar loop has cracked causing part deformation that pinches the webbing. Webbing is able to be extracted from the seatbelt retractor assembly, but, to some extent has retraction issues. This was an issue on the front passenger seatbelt assembly several years ago, and was replaced by the dealership. It has now occurred on the driver side seatbelt assembly. I am concerned that this problem could lead to poor coupling of an occupant to the vehicle who is buckled in a position with this defect and unaware. If an occupant leans forward in their seat, a significant amount of webbing slack can be left in the system leading to a poor webbing path over the occupant torso, and/or poor coupling between the upper torso of the occupant and the belt / vehicle. This may also change the dynamics between the webbing and crash locking tongue and lead to unexpected performance characteristics.
Seat belts, May 23, 2023
Unknown All outboard seatbelts are not retracting. When inspected further there are cracks in the plastic holding the seat belt up and they retract fine behind that. All 4 seat belts will need replaced to work properly.
Seat belts, Mar 25, 2023
Passenger side 3rd row seat belt does not retract. Both outboard seats in middle row must be manually retracted and drivers seat belt is becoming sluggish to retract and needs to be manually retracted at times
Seat belts, Jan 16, 2023
The driver’s seatbelt will not retract. Should I get into an accident or need to slam on my brakes, by seatbelt will not lock in place as it should. Due to this malfunction. This is a serious safety issue! Seatbelts are suppose to save lives, but how can it, if it’s not working properly?!?!? I contacted Chrysler/Dodge regarding this, they told me there was no recall. Which is shocking, since there have been other complaints regarding the same issue. I was told to have it diagnosed by a car dealership then it would be fixed. Not sure if I would be reimbursed for the cost of repairs or how that’s suppose to work. But are they also going to pay for my lost day of work wages, to take it into the repair shop?! Then to take it back for the repairs? I highly doubt that. I believe something this concerning should’ve already been deemed a safety recall.
Seat belts, Nov 30, 2022
My front passenger seat belt no longer functions properly. It doesn't retract, which means that it doesn't provide adequate protection to passengers in the front seat. I have not taken this to the Dealer for inspection, however I have tried to fix this and am unable to get it to work properly.
Seat belts, Nov 18, 2022
SEAT BELTS DO NOT RETRACT WITHOUT HELP
Seat belts, Aug 30, 2022
Passenger side seat belt fails to retract preventing proper utilization of the seat belt, limiting the effectiveness of the restraint device.
Seat belts, Mar 1, 2022
The third row seat belts no longer retract and have the same issue that my front driver and passenger seat belts had. Those were both fixed under an extended warranty, but the rear belts which appear to have the same mechanism and same fault (crack in the plastic) were not included.
Seat belts, Jan 14, 2022
The front passenger and third row passenger seat belts are locked and unusable. I can't have anyone sit in the front seat as it is locked at a position that it will not click in and will just dangle. The third row passenger seat belt also will not retract or come out.
Seat belts, Oct 26, 2021
Driver side third row seat belt will not retract. It came out and stayed out all of the way. It is unusable . I've tried everything to get it to go back in.
Seat belts, Oct 14, 2021
The second and third row seat belts have cracks like the recall to the front driver and passenger side seat belts. Dealer said current recall does not include the other rows and it is dangerous for both children, car seats and adults when riding as passengers. Cost just for the third row is quoted at $1,300. I have 2 daughters that I do not feel Safe in the car in the event of an accident.
Seat belts, Sep 27, 2021
Drivers seat belt won't retract
Seat belts, Seats, Aug 8, 2021
AS I WAS GETTING IN MY CAR I NOTICE THE PASSENGER SIDE HEADREST WAS APART/DEPLOYED WITHOUT ANY ACCINDENT. ALSO HAVING ISSUES WITH THE PASSENGER SEAT BELT NOT RETRACTING.