2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: seats
163 reports, newest first. Show all
Seats, Sep 17, 2019
THE HEADREST ALL OF A SUDDEN POPPED OUT/ EXPLODED WHILE I WAS DRIVING AND HIT THE BACK OF MY HEAD
Seats, Jul 26, 2019
WHILE DRIVING ON LITTLE ROAD IN PASCO COUNTY FLORIDA ON JULY 25TH , MY PASSENGER SIDE HEADREST DEPLOYED AS IF IN A CRASH, STRIKING MY FATHER IN THE HEAD. THE UNIT STILL HAS THE METAL PIN ATTACHED BY CLAMPS AND BASICALLY SNAPPED. THE PLASTIC IS BROKEN.
Air bags, Seats, Jun 27, 2019
THE DRIVER HEADREST ACTIVE HEAD RESTRAINT SAFETY DEVICE DEPLOYED WITHOUT WARNING DURING NORMAL DRIVING. THERE WAS NO IMPACT, ETC., THAT WOULD CAUSE THE DEVICE TO DEPLOY. THE DEVICE ERRANTLY DEPLOYED. THE HEADREST CAME IN SHARP AND SUDDEN CONTACT WITH THE REAR OF MY HEAD WHILE IN MOTION ON A CITY STREET, NOT TURNING. THROUGH ONLINE RESEARCH I NOTED THAT THIS SEEMS TO BE A COMMON ISSUE.
Seats, May 30, 2019
I JUST PULLED OUT OF WORK AND I WAS DRIVING DOWN THE ROAD. MY DRIVER SEAT HEAD REST POPPED OPEN AND HIT THE BACK OF MY HEAD. I DIDN'T HIT ANYTHING OR NOTHING HIT ME. I WAS DRIVING MAYBE 40MPH WITH NO OTHER CARS AROUND ME. I DIDN'T EVEN REALIZE WHAT HAPPENED UNTIL I PULLED INTO THE PARKING LOT OF THE STORE I WAS GOING INTO TO. MY HEAD REST IS STILL INTACT JUST SPLIT OPEN!
Seats, May 22, 2019
WHILE DRIVING, WITH NO WARNING, THE ACTIVE HEAD RESTRAINT DEPLOYED ON THE DRIVERS SEAT, KNOCKING ME IN THE BACK OF THE HEAD WITH FORCE, MOMENTARILY CAUSING ME TO LOSE CONTROL.
Air bags, Seats, Apr 15, 2019
I WAS DRIVING TO CHURCH AT ABOUT 20 MPH WHEN I HEARD A NOISE AND FELT A BUMP STRIKING MY HEAD. THE DRIVERS HEADREST WAS DEPLOYED. IT SEEMS LIKE SOME PLASTIC CLIPS OR PARTS INSIDE JUST BROKE...
Seats, Apr 10, 2019
THE PASSENGER SIDE ACTIVE HEAD REST COME APART, LUCKILY IN THE DRIVEWAY. IT PUSHED FORWARD ABOUT 3". THE PLASTIC THAT LOCKS AROUND THE HINGE PIN BROKE. THE DEALER WANTS $700.00 DOLLARS TO REPLACE, PLUS WHEN WILL THE DRIVERS SIDE HEAD REST COME APART. CLEARLY THIS WILL BE A $1,400.00 REPAIR WHEN COMPLETE
Seats, Apr 9, 2019
I WAS PULLING OUT OF A FAST FOOD DRIVE THRU ONTO THE MAIN ROAD AND MY PASSENGER SEAT HEADREST DEPLOYED. MY DAUGHTER WAS SITTING ON FRONT SEAT. THE CAR DID NOT HAVE ANY IMPACT AND WAS LESS THAN 5 MPH OUT OF THE DRIVE THRU.
Seats, Apr 4, 2019
SECOND ROW PASSENGER SIDE BENCH SEAT NO LONGER LATCHES TO THE VEHICLE. MECHANISM IS NOW JAMMED AND WILL NOT FUNCTION. VEHICLE SEAT IS FREE FLOATING AND WILL NOT LATCH TO THE VEHICLE. OCCURRED DURING NORMAL USE, AS THIRD ROW PASSENGERS WERE EXITING FROM THE VEHICLE.
Seats, Mar 24, 2019
DRIVER HEADREST DEPLOYED BY ITSELF WITH NO REASON, STARTING THE VEHICLE HEADREST DEPLOYED
Seats, Mar 7, 2019
THE FRONT PASSENGER HEAD REST SUDDENLY AND VIOLENTLY POPPED OPEN WHILE IN MOTION ON A STRAIGHT, SMOOTH, CITY STREET WITHOUT ANY OUTSIDE FORCE BEING APPLIED TO IT. IF ANYONE HAD BEEN SITTING THERE, IT WOULD HAVE JOLTED THE PERSON'S HEAD FORWARD. I WORRY THAT THIS WILL ALSO HAPPEN TO THE DRIVER'S SIDE AT SOME POINT. THIS IS A SAFETY ISSUE.
Seats, Mar 4, 2019
DRIVING ON A 45MPH CITY ROAD. I WAS A PASSENGER, HUSBAND WAS DRIVING AND I HEARD A LOUD NOISE AND FELT SOMETHING HIT ME IN BACK OF HEAD. THOUGHT WE WERE HIT BY ANOTHER CAR BUT WE WERE NOT, WE WERE STILL DRIVING AT SAME SPEED. MY HEADREST HAD EJECTED FOR NO REASON AND HIT ME ON BACK OF HEAD AND NECK.
Seats, Feb 8, 2019
WHILE DRIVING DOWN THE INTERSTATE AT 70MPH THE FRONT PASSENGER SIDE HEAD REST "DEPLOYED" WITHOUT WARNING, STRIKING AND INJURING MY WIFE WHO REQUIRED MEDICAL TREATMENT TO RESOLVE THE INJURY. INSPECTION OF THE HEAD REST REVEALED THAT THE PLASTIC THAT HOLDS THE METAL RETAINING PIN FOR THE ACTIVE HEAD REST SYSTEM HAD FAILED, RESULTING IN THE RAPID FORWARD MOVEMENT OF THE HEAD REST CAUSING INJURY. DODGE/FCA SO FAR IS REFUSING TO COVER THE OBVIOUS MATERIALS FAILURE AND POOR DESIGN UNDER WARRANTY.*DT*TR *DT*JB
Air bags, Seats, Jan 2, 2019
THE PASSENGER HEADREST ACTIVE HEAD RESTRAINT SAFETY DEVICE DEPLOYED WITHOUT WARNING DURING NORMAL DRIVING. THERE WAS NO IMPACT, ETC., THAT WOULD CAUSE THE DEVICE TO DEPLOY. THE DEVICE ERRANTLY DEPLOYED. HAD A PASSENGER BEEN IN THE VEHICLE THIS COULD HAVE RESULTED IN SERIOUS INJURY. THE VEHICLE WAS IN MOTION ON A CITY STREET. THROUGH ONLINE RESEARCH I NOTED THAT THIS SEEMS TO BE A COMMON ISSUE.
Seats, Oct 22, 2018
AS I WAS DRIVING TO MY SON'S FOOTBALL GAME, MY HEADREST DEPLOYED AND VIOLENTLY HIT ME IN THE BACK OF THE HEAD. I HADN'T HIT ANYTHING OR A POTHOLE. I LOST CONTROL OF THE CAR MOMENTARILY, BUT THANKFULLY WAS NOT AROUND OTHER VEHICLES AND WAS ONLY GOING ABOUT 30 MPH. IT SOUNDED LIKE MY AIRBAG HAD DEPLOYED, BUT AFTER LOOKING AROUND TO FIND WHAT HAPPENED, I NOTICED MY PASSENGER SIDE HEADREST WAS OUT AND SO I FELT BEHIND MY HEAD AND SURE ENOUGH IT HAD DEPLOYED AS WELL. I ENDED UP GOING TO THE ER BECAUSE OF A HEAD INJURY AS I WAS DISORIENTED AND DIZZY AND HAD LIGHT SENSITIVITY. I HAVE BEEN DIAGNOSED WITH WHIPLASH AND HAVE HAD HEADACHES EVERYDAY SINCE THE ACCIDENT. I AM ALSO SEEING A CHIROPRACTOR BECAUSE MY BACK IS ALL MESSED UP AS WELL.*DT*JB
Seats, Sep 6, 2018
UPON WASHING MY CAR, THE PASSENGER SIDE FRONT SEAT ACTIVE HEADREAST ACTIVATED WHILE SITTING IN THE DRIVEWAY. NO ONE WAS IN THE SEAT AND THE CAR WASNT IN MOTION. THERE ALSO WASN'T ANY REAR IMPACT. TOOK THE CAR TO THE DEALER BEEN GETTING THE RUN AROUND IF ITS COVERED UNDER WARRANTY.
Seats, Aug 22, 2018
THE FRONT PASSANGER SIDE HEADREST COMPLETELY BECAME UNDONE WITH SUCH FORCE THAT IT PUSHED THE BACK OF MY HEAD FORWARD WHILE WE WERE DRIVING TO OUR DESTINATION. FELT LIKE SOME ONE PUNCHED ME IN THE BACK OF MY HEAD WITH SUCH FORCE THAT IF I WAS THE PERSON DRIVING, IT COULD HAVE CAUSED AN MAJOR ACCIDENT. WE WERE ON A MAJOR HIGHWAY (TURNPIKE) GOING ABOUT 70 MPH AND I'M GLAD THAT IT WAS NOT THE DRIVER'S SIDE.IT STARTLED ME AND MY WIFE AS WELL IT COMPLETELY UNEXPECTED.NOW THE QUESTION IS THAT IF THIS HAPPENED ON THE PASSENGER SIDE, ITS JUST A MATTER OF TIME THAT IT CAN HAPPEN ON THE DRIVERS SIDE??? THIS HEADREAST LOOKS LIKE ITS SPRINLOADED AND THE PIN THAT HOLDS THIS HEADREST TOGETHER FAILED. THE UNIT IS BROKEN AND THE PLASTIC HOUSING INSIDE THE HEADREST THAT HOLDS THE PIN IS BROKEN AS WELL. PLEASE THIS NEEDS TO BE LOOKED AT AS IT IS AN ACCIDENT WAITING TO HAPPEN BECAUSE IT JUST CAN HAPPEN AT ANY TIME AND IT WOULD BE UNFORTUNATE FOR ANYONE TO GET HURT IF THEY ARE DRIVING DURING THE DAY OR ESPECIALLY AT NIGHT TIME.
Air bags, Seats, Aug 15, 2018
WHILE STOPPED WITH THE VEHICLE IN PARK AFTER JUST COMING OFF OF THE INTERSTATE AT A TRUCK STOP, THE PASSENGER SIDE ACTIVE HEADREST POPPED. NO DAMAGE HAD OCCURRED TO THE VEHICLE, NO LARGE BUMPS OR CURBS WERE HIT. LUCKILY WE WERE STOPPED AND NO INJURY OCCURRED. UNFORTUNATELY THIS IS A HUGE EXPENSE TO FIX AT A DEALERSHIP (OVER $700 JUST FOR THE PART PLUS SHOP HOURS MAKING IT ABOUT A $1000 EXPENSE NOT COVERED BY WARRANTY!) THIS IS A HUGE SAFETY CONCERN - 1. IF WE ARE NOW IN A COLLISION PRIOR TO REPAIR WILL OUR AIRBAGS DEPLOY AS THIS IS PART OF THE WHOLE SYSTEM (AND THE ONE IS ALREADY SPRUNG SO COULD DAMAGE OCCUR BECAUSE OF THAT) 2. IF WE HAD BEEN DRIVING AND IT WERE TO DEPLOY AND HIT SOMEONE IT THE BACK OF THE HEAD IT COULD EASILY CAUSE AN ACCIDENT CAUSING INJURY OR EVEN DEATH TO OCCUPANTS AND TO OCCUPANTS OF OTHER VEHICLES! THIS COULD BE EXTREMELY DANGEROUS!
Seats, Aug 10, 2018
THE ACTIVE RESTRAINT HEADREST ON PASSENGER SIDE FRONT SEAT DEPLOYED WHILE SITTING OVER NIGHT IN THE DRIVEWAY. VEHICLE HAS 104,000 MILES AND THERE HASN'T BEEN ANY REAR END IMPACTS. IT APPEARS THAT THE PART THAT HOLDS THE PIN HAS BROKEN ALLOWING THE HEADREST TO DEPLOY AND THE PIN IS STILL IN THE LATCH IT'S SELF. THERE IN NOT ANY CURRENT RECALL ON THIS BUT IF IT HAPPENS WHILE SOMEONE IS SETTING IN THE SEAT IT COULD CAUSE A HEAD OR NECK INJURY OR IF IT IS THE DRIVER CAUSE AN ACCIDENT.
Seats, Jul 31, 2018
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SIDE HEADREST DETACHED AND PUSHED AGAINST THE BACK OF THE DRIVER'S HEAD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BLAISE ALEXANDER CHRYSLER JEEP DODGE (1080 E COLLEGE AVE, STATE COLLEGE, PA 16801, 814-234-4321) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL BACK; HOWEVER, THE CONTACT DID NOT RECEIVE A RESPONSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. **TR *TR
Air bags, Seats, Jul 24, 2018
WHILE DRIVING AT APPROX. 40 MILES PER HOUR, THE DRIVERS SIDE HEAD REST EXPLODED CAUSING MY HEAD TO MOVE SLAM FORWARD. I THOUGH SOMEONE HAD HIT ME FROM BEHIND BUT LOOKED AND THERE WAS NO ONE THERE. PULLED OVER TO THE SIDE OF THE ROAD TO FIND THE HEAD REST APART. I CONTACTED A LOCAL DEALER AND THEY ASKED IF I RAN INTO A CURB, HIT A LARGE BUMP OR WAS INVOLVED IN AN ACCIDENT AND WAS SORRY TO HEAR THAT HAPPENED. AFTER RESEARCH ON THE INTERNET, THERE ARE SEVERAL REPORTS OF THESE HEADREST EXPLODING RANDOMLY ON SEVERAL DODGE MODELS SPECIFICALLY THE DURANGO. MY VEHICLE IS A 2014 WITH 29K MILES ON IT, NEVER IN AN ACCIDENT AND BARELY DRIVEN.
Seats, Jul 3, 2018
WITHOUT WARNING, THE PASSENGER SIDE FRONT SEAT ACTIVE HEAD REST DEPLOYED WITHOUT CAUSE OR CRASH. THE VEHICLE WAS NOT MOVING, WE WERE JUST GETTING INSIDE. THE PASSENGER SIDE HEAD REST TETHERED TO THE SEAT SUDDENLY AND UNEXPECTEDLY DEPLOYED CAUSING DAMAGE TO THE HEAD REST. NO VISIBLE DAMAGE IS APPARENT TO THE VEHICLE ITSELF (CRASH), AND NO VISIBLE CODES OR WARNING LIGHTS (I.E. AIRBAG LIGHT) ARE DISPLAYED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
Seats, Jun 30, 2018
DRIVING 65 MPH DOWN I10 IN HOUSTON TX THE HEADREST POPPED OPEN FOR NO GIVEN REASON.
Seats, Jun 15, 2018
WITHOUT WARNING MY PASSENGER SIDE HEADREST POPPED OPEN. DON'T KNOW EXACTLY WHEN IT HAPPENED AS MOST OF THE TIME THERE IS NO ONE IN THE PASSENGER SEAT. NOT INVOLVED IN ANY ACCIDENTS. HEADSET JUST POPPED OPEN AND IS STUCK.
Electrical system, Seats, Other or unspecified, Jun 2, 2018
THE TOUCH SCREEN WORKS PART OF THE TIME AND OTHER TIMES NOT. ALSO AIR WORKS SOMETIMES AND NOT OTHER TIMES, SOMETIMES HALF THE CAR IS COLD WHILE AT THE SAME TEMP THE OTHER HALF OF THE CAR IS HOT AIR FROM THE VENT. ALSO THE SEAT SET UP DOES NOT KEEP SETTINGS.