2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Exterior lighting, Mar 22, 2019
WATER IS COLLECTING IN THE LEFT SIDE OF MY RACETRACK LIGHT ON MY 2014 DODGE DURANGO. THE DEALERSHIP AND DODGE AS A WHOLE HAS CONTINUED TO BLOW ME OFF FOR SOMETHING THAT IS A NATIONALLY KNOWN DEFECT.
Exterior lighting, Mar 19, 2019
WATER GETTING INTO THE REAR HATCH LIGHT [BAR] ON LIFT GATE, CAUSING THE L.E.D. LIGHT TO BURN OUT. SEEMS TO BE NOT SEALED PROPERLY FROM FACTORY. WHETHER IT IS SITTING, OR MOBILE, THE WATER STILL GETS INTO THE ASSEMBLY.
Exterior lighting, Mar 18, 2019
REAR LIGHTING WILL ACCUMULATE MOISTURE INSIDE HOUSING EVENTUALLY BURNING OUT LED ELEMENTS. THIS RESULTS IN DRIVERS BEING UNABLE TO SEE VEHICLE FROM THE REAR AS WELL AS CITATIONS FOR NONFUNCTIONING EQUIPMENT.
Electrical system, Engine, Mar 17, 2019
I PURCHASED MY DODGE DURANGO BRAND NEW IN 2014 AND NEVER HAD AN ISSUE WITH IT. IT IS CURRENTLY IN GREAT CONDITION EXCEPT THAT I RECENTLY TOOK IT IN FOR AN OIL CHANGE ON 3/9/19. IT SAT IN MY DRIVEWAY UNTIL MY WIFE DROVE IT TO WORK THE FOLLOWING MONDAY MORNING. ON HER WAY HOME FROM WORK SHE STARTED TO SMELL AN OVERWHELMING BURNING ELECTRICAL SMELL. I DROVE IT BACK INTO THE DEALERSHIP WHERE THE OIL CHANGE TOOK PLACE AND THEY OUTRIGHT LIED TO ME TELLING ME IT WAS A PLASTIC BAG BURNING ON THE CATALYTIC CONVERTER. THEY COULD NOT PROVE IT WHEN I ASKED THEM TO SHOW ME. I SCHEDULED AN APPOINTMENT WITH ANOTHER DEALERSHIP FOR THIS TUESDAY. SO I DID SOME RESEARCH TO SEE IF ANYONE HAS HAD THE ISSUE AND THE INTERNET IS FULL OF THESE VEHICLES HAVING THE SAME PROBLEM. I NOTICED THAT IN A FE INSTANCES THE ISSUE WAS DUD TO A RECALL ON THE ALTERNATOR. WHEN I ENTERED MY VIN NUMBER IN THE NHTSA SITE, IT DOES NOT COME UP AS A VEHICLE THAT NEEDS THE RECALL COMPLETED. WHY WOULD MY 2014 DODGE DURANGO BE PART OF THAT RECALL? VIN [XXX] AND ALSO IF THIS IS NOT THE ISSUE WHY WOULD I AND SO MANY OTHERS HAVE THE ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Mar 16, 2019
REAR RACE TRACK LIGHTING HAS WATER ACCUMULATING IN THE TAIL LIGHT ASSEMBLY CAUSING THE ENTIRE LIGHT BAR TO SHORT OUT. THIS HAS CAUSED THE LICENSE PLATE LIGHTS TO STOP WORKING AS WELL WHICH ARE REQUIRED BY STATE LAW. ESTIMATE TO REPLACE BY DEALER IS $1600
Exterior lighting, Mar 15, 2019
TAKATA RECALL STANDING WATER AND BUGS ARE INSIDE MY REAR LIGHT BAR ON MY TRUCK. FROM RAIN WATER AND NOW MY LIGHT ON THE DRIVER SIDE IN THE REAR IS OUT.
Exterior lighting, Mar 8, 2019
HEADLIGHTS ARE UNSAFE. DRIVING ON LOW SETTING BEAMS FALL JUST IN FRONT OF BUMPER. ON HIGH BEAMS AIMED AT HIGH TREES.
Seats, Mar 7, 2019
THE FRONT PASSENGER HEAD REST SUDDENLY AND VIOLENTLY POPPED OPEN WHILE IN MOTION ON A STRAIGHT, SMOOTH, CITY STREET WITHOUT ANY OUTSIDE FORCE BEING APPLIED TO IT. IF ANYONE HAD BEEN SITTING THERE, IT WOULD HAVE JOLTED THE PERSON'S HEAD FORWARD. I WORRY THAT THIS WILL ALSO HAPPEN TO THE DRIVER'S SIDE AT SOME POINT. THIS IS A SAFETY ISSUE.
Exterior lighting, Mar 6, 2019
RAIN GETS IN THE TAIL LIGHT AND PORTIONS OF THE LIGHT DO NOT LIGHT. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THIS. IT IS A $1200.00 AND IT HAS HAPPEN AGAIN TO MINE. I DON'T KNOW WHERE OR WHEN IT HAPPENS. I CAN SEE THE WATER INSIDE TAIL LIGHT.
Exterior lighting, Mar 5, 2019
WATER INSIDE REAR TAILLIGHT ASSEMBLY FROM RAIN.
Seats, Mar 4, 2019
DRIVING ON A 45MPH CITY ROAD. I WAS A PASSENGER, HUSBAND WAS DRIVING AND I HEARD A LOUD NOISE AND FELT SOMETHING HIT ME IN BACK OF HEAD. THOUGHT WE WERE HIT BY ANOTHER CAR BUT WE WERE NOT, WE WERE STILL DRIVING AT SAME SPEED. MY HEADREST HAD EJECTED FOR NO REASON AND HIT ME ON BACK OF HEAD AND NECK.
Exterior lighting, Mar 4, 2019
LED LIGHTING BAR ON TAILGATE SHOWED SIGNS OF MOISTURE, AND THEN LIGHTS WENT OUT COMPLETELY, INCLUDING THE LICENSE PLATE LIGHTS. VEHICLE WAS STATIONARY, WATCHED LIGHTS FLICKER, THEN GO OUT WHEN CAR WAS AUTO STARTED.
Exterior lighting, Mar 4, 2019
REAR TAILLIGHTS (REFERRED TO AS RACETRACK LIGHTS) HAVE ALREADY BEEN REPLACED ONCE FOR LEAKING AND BURNING OUT. THE REPLACEMENT LIGHTING IS HAVING THE SAME PROBLEM, FILLING WITH RAIN WATER, AND BURNING OUT THE LED LIGHTS
Exterior lighting, Vehicle speed control, Electronic stability control (ESC), Mar 3, 2019
FIRST ISSUE IS BACK RACETRACK LENSES IS FULL OF WATER CAUSING BULBS TO BLOW OUT.SECONDLY,AND MOST SCAREY WAS DRIVING AT 50 MPH AND CAR STARTS MAKING LOUD NOISES ON DASH(THAT ALONE SCAREY ENOUGH TO CREATE A CRASH)BUT THE LOOSES POWER AND BARELY CAN STEER VEHICLE TO SIDE OF RT.27,THEN STARTED BACK UP.I AM A SINGLE MOM OF 2 BOYS,(ONE WHICH I RELY ON THIS VEHICLE TO TRANSPORT TO MANY DOCTOR APPOINTMENTS.)LAST THING I NEED IS A HORRIBLE ACCIDENT.PLEASE LISTEN TO ALL THESE COMPLAINTS AS IF IT WERE YOUR FAMILY AND TRY TO ADDRESS THE SAFETY OF YOUR CONSUMERS.
Electrical system, Other or unspecified, Visibility/wiper, Mar 3, 2019
REAR BACKUP LAMP LIGHT BAR ASSEMBLY IS LEAKING WATER. WATER VISIBLY OBSERVED IN LIGHT BAR AND CAUSING LED'S TO FADE. HAD IT RESEALED BY DEALERSHIP CONTINUED TO LEAK AND NOW LIGHT BAR HAS COMPLETELY FAILED AND NO LONGER TURNS ON, THIS IS A MAJOR SAFETY CONCERN AS WELL DUE TO LICENSE PLATE LIGHT NO LONGER FUNCTIONING AS WELL. VEHICLE IS SCHEDULED TO GO IN FOR REPAIRS REGARDING A FAILED LIGHT BAR AND SAFETY ISSUE.
Exterior lighting, Feb 26, 2019
IT HAS BEEN RAINING AND THE LIGHTING SYSTEM HOUSING UNIT HAS FILLED WITH WATER. I HAD NOT USED THE VEHICLE IN SEVERAL DAYS. I NOTICED IT IN A PARKING LOT.
Exterior lighting, Feb 26, 2019
I'M HAVING ISSUES WITH MY TRUNK LED LIGHTS. IT'S NOT WORKING PROPERLY WATER LEAKS INSIDE THE LIGHT AND IT'S CAUSE THE LIGHT TO GO OUT. I RESEARCHED THE PROBLEM AND IT SEEMS LIKE A LOT OF PEOPLE ARE HAVING THE SAME EXACT IS
Steering, Feb 23, 2019
BOUGHT A USED DURANGO 5 MONTHS AGO AT AN OFFICIAL DODGE DEALERSHIP IN NEW HAMPSHIRE, WAS TOLD THAT IT WAS IN GREAT CONDITION. CAME BACK TO THE SAME CAR DEALERSHIP FOR A STATE INSPECTION TO FIND OUT THAT THEY FAILED US FOR A LEAKING STEERING GEAR/RACK, CHARGING US AN OVERPRICED COST OF $1900. COME TO FIND THROUGH ANOTHER MECHANIC SHOP THAT THIS WAS NOT WORTH A FAIL AND THAT IT WAS NOT IN NEED OF AN IMMEDIATE FIX. THE DODGE DEALERSHIP MADE US FEEL PRESSURED TO GET THIS FIXED RIGHT AWAY. THE 2014 DURANGO WITH ONLY 63000 MILES SHOULD NOT ALREADY HAVE AN ISSUE LIKE THIS.
Electrical system, Exterior lighting, Feb 22, 2019
THE REAR LIFTGATE "RACE TRACK" LIGHT ASSEMBLY BADLY COLLECTS WATER. I'M NOT TALKING CONDENSATION EITHER. AFTER A DAY OF STEADY RAIN IT ALMOST FILLS BOTH SIDES OF THE LIGHT. AFTER ONE CAR WASH IT HAS ABOUT AN INCH OF WATER IN IT. IT HAPPENS ANY DAY, ANY TIME OF THE YEAR WHEN EVER IT'S RAINING. I HAVE TO REMOVE THE TWO BOTTOM MOUNTING SCREWS TO DRAIN THE WATER OUT. MOST OF THE LEDS HAVE GONE OUT AND I SWEAR I HAVE SEEN SMOKE COMING FROM THE LIGHT ONCE OR TWICE. NEW FROM THE DEALERSHIP THE LIGHT IS OVER $1,000 AND I HAVE THE EXTENDED BUMPER TO BUMPER WARRANTY WHICH I HAVE FOUND DOES NOT COVER THE REPLACEMENT EVEN THOUGH IT IS A VERY WIDESPREAD ISSUE ALL OVER THE WEB. THE DEALERSHIP TOLD ME FOR SOME REASON SOME PEOPLES WARRANTY COVERS IT AND MOST ARE REJECTED. I FEEL THIS IS A MAJOR CONCERN SINCE WATER AND ELECTRICAL COMPONENTS USUALLY DONT GET ALONG. I'M WONDERING HOW MANY VEHICALS MUST CATCH FIRE FIRST BEFORE A COMPLAINT RECALL IS ISSUED? OR DO A FEW PEOPLE HAVE TO BE KILLED FIRST? I PERSONALLY KNOW FOUR PEOPLE WHO HAVE THE SAME ISSUE. THIS NEEDS TO BE TAKEN CARE OF FOR THE SAFETY OF THE DRIVER AND ALL WHO FOLLOW BEHIND US. PLEASE READ A BIT ON ANY OF THE DURANGO FORUMS, MOPAR FORUMS, OR EVEN ON YOUR OWN DATABASE OF COMPLAINTS. I KNOW THERE ARE HUNDREDS ON THERE BECAUSE I READ THE FORUMS AND AM PUTTING IN A COMPLAINT. THE TWO PICTURES I'M ATTACHING ARE FROM ONE CAR WASH, JUST TEN MINTUES OF PERIODICALLY HAVING WATER RUN DOWN THE BACK OF THE CAR FILLED THAT MUCH. ITS UNACCEPTABLE AND YOU KNOW IT IS.....SO DO SOMETHING ABOUT IT.
Exterior lighting, Feb 21, 2019
WATER LEAKING INTO RACETRACK TAILIGHTS ON REAR OF DURANGO. THEY SHORTED OUT NOW NOT WORKING 1K TO REPLACE!!!!
Exterior lighting, Feb 20, 2019
I PURCHASED A 2014 DODGE DURANGO ON NOV. 2017. I RETURNED THE CAR 2 DAYS LATER BECAUSE OF THE TAIL LIGHT HAD WATER IN IT AND THE PART OF IT WAS NOT WORKING. THE DEALER REPLACED THE TAIL LIGHT. SHORTLY AFTER THAT THE REAR CAMERA AND LICENSE PLATE LIGHTS WERE NOT WORKING AND WATER GOT IN THE TAIL LIGHT WHICH CAUSED IT TO FLICKER WHILE DRIVING. THE TAIL LIGHT EVENTUALLY STOPPED WORKING. THE DEALER REFERRED ME TO A DODGE DEALER THAT EVENTUALLY REPLACED THE TAIL LIGHT IN MARCH OF 2018. IT IS NOW FEBRUARY 2019 AND PART OF THE TAIL LIGHT STOPPED WORKING DUE TO WATER THAT SEEPED IN THE TAIL LIGHT. I'VE HAD THE TAIL LIGHT REPLACED TWICE IN LESS THAN 1 1/2 YRS OF OWNERSHIP AND NOW THE TAIL LIGHT NEEDS TO BE REPLACED AGAIN.
Exterior lighting, Feb 19, 2019
THE CENTER PART OF MY REAR TAIL LIGHT KEEPS LETTING WATER GET INTO IT CAUSING THE LIGHT TO SHORT OUT AND HAS CAUSED ELECTRICAL PROBLEMS IN MY VEHICLE. THIS IS AN ISSUE CAUSED WHILE THE VEHICLE IS IN CONDITIONS THAT ALLOW WATER TO ENTER BECAUSE OF A DEFAULT PART I.E. SNOW, CAR WAS, RAIN
Exterior lighting, Feb 15, 2019
WATER IS ENTERING INTO MY RACETRACK TAILLIGHT AND STAYING THERE AT THE BOTTOM RIGHT OF MY LIGHTING UNIT ANYTIME IT RAINS. THIS IS CAUSING MY LEFT LOWER RACETRACK LIGHTING TO FLICKER ON AND OFF. DEALERSHIP TRYING TO CHARGE OVER 1100 TO REPLACE THE WHOLE UNIT.
Power train, Feb 15, 2019
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE VEHICLE WAS IN PARK, IT UNINTENTIONALLY ROLLED AWAY WITH OCCUPANTS IN THE BACK SEAT. THE CONTACT STATED THAT THE ON/OFF SWITCH WAS PRESSED BY AN OCCUPANT INSIDE THE VEHICLE, WHICH STOPPED THE VEHICLE. WHILE THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, SHE FELL AND THE VEHICLE ROLLED OVER HER FINGERS. THE CONTACT SUSTAINED INJURIES TO HER RIGHT ANKLE, RIGHT LEG, AND LEFT ARM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Power train, Electrical system, Engine, Feb 13, 2019
I WAS DRIVING ON THE FREEWAY DURING A VERY BAD RAINSTORM AT NIGHT ON JANUARY 16TH, 2019. I WAS TRAVELING AROUND 50 MPH ON THE FREEWAY, IN THE NUMBER THREE LANE, WHEN MY CAR SHUT OFF, WHERE I LOST COMPLETE POWER TO MY ENGINE. MY SPEEDOMETER DROPPED FROM 50 TO 30 MPH IMMEDIATELY, LEAVING ME WITH NO POWER, TO BARELY MAKE IT TO THE EMERGENCY LANE. NO POWER, NO BRAKE, NO STEERING-NOTHING. MY HORN WAS ALSO HONKING, MY HEADLIGHTS FLASHING, WINDSHIELD WIPERS ATTEMPTING TO MOVE BUT UNABLE TO, AND SPEAKERS MAKING WEIRD NOISES. AND TO MAKE THINGS EVEN MORE SCARY, MY 9 YEAR OLD SON WAS IN THE CAR WITH ME. THIS IS AN ISSUE THAT NEEDS TO BE INVESTIGATED, AND POSSIBLY ISSUE A RECALL. I FEEL THAT I AM EXTREMELY LUCKY THAT MY SON AND MYSELF WERE NOT SEVERELY INJURED OR EVEN KILLED, WITH MY CAR SHUTTING OFF LIKE THAT WITHOUT WARNING. IF I HAD NOT BEEN ABLE TO CRUISE TO THE EMERGENCY LANE, NO DOUBT WE WOULD HAVE BEEN STRUCK AT A STANDSTILL BY ONCOMING TRAFFIC, AVERAGING 50-60 MPH. I AM EXTREMELY CONCERNED, AND THIS IS A HUGE SAFETY ISSUE. I BROUGHT THE CAR INTO THE DODGE DEALERSHIP, WHERE I WAS TOLD THAT IT WAS FROM THE RAIN AND IT SHORTED OUT MY ELECTRICAL. THAT'S IT. THAT'S IT? THERE SHOULD BE A BETTER EXPLANATION, AND ACTION TAKEN TO PREVENT SOMETHING LIKE THIS FROM EVER HAPPENING. THAT CAR SHUTTING OFF WITHOUT WARNING FROM 50 MPH TO 0 MPH ON A FREEWAY COULD HAVE COST MY SON AND I OUR LIVES. I AM EXPECTING TO HEAR BACK FROM DODGE REGARDING THIS VERY DANGEROUS PROBLEM THAT OCCURRED, AND I HAVE ALSO READ ABOUT SIMILAR COMPLAINTS WITH THE DURANGO, SO I KNOW THIS IS NOT A FLUKE. I LOOK FORWARD TO HEARING FROM YOU. THANK YOU.