2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Exterior lighting, Jun 11, 2025
The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed, the contact was pulled over by a Police Officer, and was informed that both taillights were inoperable. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the taillight assemblies. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 122,000.
Seats, May 31, 2025
Active headrest restraint deployed without warning or cause
Exterior lighting, May 29, 2025
Racetrack light bar has failed twice since purchasing this car. The same bulb has went out and in order to pass inspection I need to replace the whole thing. I've had this vehicle for 2 years.
Electrical system, May 9, 2025
Odometer Fraud. The contact purchased a 2014 Dodge Durango. The contact stated that while attempting to insure the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,000 and at the time of the insurance registration, it was discovered that the mileage was 170,000.
Seats, May 4, 2025
The passenger-side headrest AHR randomly failed and deployed the headrest (while driving at low speeds on local roads). Pictures have been taken and the headrest is left in place as-is for the dealership to inspect during service hours. The defective plastic retention bracket assembly suddenly broke and released the headrest, and can not be reset. There are no warnings for this now widely known manufacturer defect, yet Dodge has no reasonably effective resolution. Had the seat been occupied at that moment the active head-restraint failed, it would have caused serious head injuries to my family or myself. Had it been the driver-side headrest that malfunctioned at that moment, that could have injured me while driving and created a serious traffic accident. A limited extended warranty to repair a faulty component after an incident on a known cost-cutting defect that randomly injures occupants (at least 71 injuries have been caused by this known defect) with great potential to lead to fatal traffic accidents is unacceptable.
Seat belts, Apr 3, 2025
Extended warranty was issued on driver and passenger front seat belt assembly due to crack in upper seat belt plastic guide, preventing proper retraction. I would like the report the same issue on 3rd row rear passenger seat belts as well.
Exterior lighting, Mar 11, 2025
The rear tail light racetrack assembly gasket has permitted water intrusion, with currently about an inch of water having collected in the light. The lower segments of the LED lights have failed, posing a safety risk due to reduced visibility, as well as a fire risk. In addition, the rear license plate LED module has failed, likely due to this water intrusion, requiring replacement no less than 4 times since i have owned this vehicle (since 2015). This repair is costly, roughly $300 each time. It was just replaced in November of 2024, and has already failed.
Electrical system, Mar 5, 2025
The alternator failed, and my battery would not take a charge. Had scanner used and report showed faulty alternator. I was driving and went into a parking slot, when I put gear in park, all power went out. The it wouldn't turn on, occasionally lights would flicker on and off. Tried to jump start it several times but it wouldn't take. Finally got a jump, truck started but the couldn't change gears. I have not taken it yet to get it diagnosed. I truly feel this issue should be a recall as I had no warning whatsoever. My vehicle has no power, and is well maintained
Seat belts, Structure, Other or unspecified, Mar 5, 2025
Head rest deployed outside of “extended warranty “ its a safety hazard. This part should be total recalled. The rear passenger door latch gets stuck or pops open randomly. It will not close when this happens and it has come open upon locking and driving! Again dangerous where children sit. This is with child lock on or off the problem continues. The third complaint is the seat belts will not retract in the front seat but the dealership requires me to pay a fee to have it assessed. This is a “recalled”issue but it isn't for my vin These three things seem to all fall shortly after buying the vehicle within the last four yrs. Exact dates unknown.
Engine, Feb 28, 2025
Car has stalled several times recently on the interstate at least 5 times. Randomly just shuts down. Once stopped the dash says shift in to park to start. Then it will start.
Exterior lighting, Feb 2, 2025
The driver side Daylight Running Light went out prematurely.
Seats, Jan 14, 2025
Active Head Restraint failure in passenger side headrest. It is available to be inspected. This is a known issue for the 2014 Dodge Durango from 2011 to 2018 among other Dodge/Jeep vehicles.
Air bags, Seats, Jan 5, 2025
Passenger seat, headrest exploded part of cars, active restraint system, hitting my son in the head
Seat belts, Jan 4, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? 3rd for left and right seatbelts do not retract or lock. How was your safety or the safety of others put at risk? I have children and they ride in that row if the seatbelts do not retract or lock they will fail in a crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Dealership confirmed problem Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dodge dealership has inspected vehicle on 1/3/2025 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. Recently purchased vehicle and noticed 2nd time driving it. Front seat belts jave the same issue but are covered under an extended part warranty. This issue puts children's safety at risk and should also be covered however all we got from the dealer was an offer of a discount. This is a known issue with this year make and model that dodge is profiting off of because it is a safety issue. They should recall the vehicle for this since children could be at risk of ejection during a crash. As a nurse this really irritates me that they know about this and could add it to the extended part warranty and have refused to do so.
Seat belts, Jan 3, 2025
I have a 2014 Dodge Durango. The driver side seat belt will no longer retract. I took vehicle to the nearest dealership, and they said a repair would not be covered under warranty and quoted me at $375.00 for a $50 part and the rest being labor for about 1.5 hours of work. I asked about any warranty since it was a safety issue but they said it was not covered. I am really disappointed to hear that the seat belt retraction not working and therefore causing the seatbelt to no function properly is not a safety concern for dodge. I got home and started doing research and can see that there have been numerous complaints about this same issue: [XXX] and a related recall: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Seat belts, Nov 7, 2024
The contact owns a 2014 Dodge Durango. The contact stated that while attempting to use the driver’s side seat belt, the seat belt failed to retract or work as intended. The vehicle was taken to a dealer where it was diagnosed that the seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Seats, Oct 20, 2024
While vehicle was being driven, passenger headrest spontaneously deployed/exploded, hitting passenger in the head with strong force, causing significant head, neck and shoulder pain.
Air bags, Oct 14, 2024
Sitting at the light and driver side active head restraint deployed into my head.
Other or unspecified, Oct 6, 2024
Drivers headrest jumped apart on its own while sitting in my driveway. Looks like it exploded apart.
Fuel/propulsion system, Sep 9, 2024
Try to pump gas and it keeps stopping and it takes a literal 30 to 40 minutes to fill the tank. I have read that the capless system can do this.
Electrical system, Aug 28, 2024
The contact owns a 2014 Dodge Durango. The contact stated while driving 30 MPH, the low voltage power message was displayed. The display on the instrument panel darkened and the vehicle unintentionally shifted into park and the vehicle failed to return to normal operation. The vehicle was not drivable and was towed to the residence. The contact researched online and became aware of NHTSA Campaign Number: 17V741000 (Electrical System); however, the VIN was not included. A dealer was not contacted. The contact self-diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.
Seat belts, Jul 24, 2024
The 3rd row seat belt restraints failed. The left side was able to be fished back in but the right side was NOT able to be fished back in to get it to reset. I don’t want to use either until they are replaced. I did see there was a recall with this same issue with other models but not my VIN.
Seats, Jul 16, 2024
The component that failed was the passengers headrest. It automatically deployed while driving with no collision or hit. I was able to stop and park right away because it hit my daughter on the head. I just wanted to make sure she was good. This happened today 07/16/2024 so will call my dealer tomorrow to see if they can do something about it and hopefully they can fix it. For now, I thank God my daughter is good. I did no report with insurance, or police. I had no warning before it happened.
Seat belts, Jul 15, 2024
The driver's side seatbelt no longer retracts. The seatbelt lays loose across the driver's chest. There appears to be a break in a clip causing some pinching on the seatbelt keeping it from retracting. Searching the internet this appears to be a common issue with 2014/2015 Durangos.
Seats, Jul 15, 2024
The passenger headrest opened up during normal driving and hit the passenger in the head, hard. Upon inspection the brackets that hold some sort of spring-loaded mechanism appear to have cracked/broken to allow the head rest to open up.