2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Exterior lighting, Apr 12, 2018
WATER LEAKED INTO THE REAR "RACE TRACK" LIGHT ASSEMBLY THAT IS ON THE REAR LIFT DOOR. A SECTION OF THE LIGHTING NO LONGER WORKS. NOT COVERED UNDER WARRANTY. BELIEVE IT HAS BEEN LEAKING IN SLOWLY OVER TIME.
Electrical system, Exterior lighting, Apr 10, 2018
I PURCHASED A 2014 DODGE DURANGO 6 MONTHS AGO AND HAVE HAD MULTIPLE ISSUES, ALL ISSUES THAT I HAVE FOUND TO BE ALL TO COMMON BY SEARCHING THE ISSUE ONLINE. THE FOLLOWING ISSUES HAVE OCCURRED WITH MY VEHICLE ALONG WITH MANY OTHER SIMILAR CUSTOMERS HAVE EXPERIENCED: REAR HATCH TAIL LIGHT LEAKING WATER, GROUND WIRE UNDER HOOD CORRODES AND BRAKES OFF, REAR SUSPENSION MAKES WOBBLING NOISE WHEN GOING OVER BUMPS, AND REAR CLIMATE CONTROL DOES NOT HEAT PROPERLY. THESE ISSUES ARE VERY SERIOUS AND NEED TO BE ADDRESSED AND RECALLED BY THE MANUFACTURER BEFORE SERIOUS INJURY OCCURS.
Exterior lighting, Apr 8, 2018
WE NOTICED WATER POOLING IN THE CENTER TAIL LIGHT ASSEMBLY ON THE PASSENGER SIDE ABOUT THREE MONTHS AGO. NOW THAT PORTION OF THE TAIL LIGHT STOPPED WORKING. AFTER DOING SOME RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE.
Exterior lighting, Apr 5, 2018
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT WAS CONCERNED THAT THERE WAS NO OEM REPLACEMENT OPTION FOR THE HEADLIGHT ASSEMBLY ON HER VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (SAFFORD CHRYSLER JEEP DODGE RAM FIAT IN WINCHESTER, VA, (540) 667-5532) TO HAVE THE HEADLIGHT ASSEMBLIES REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE REPLACEMENT OEM LIGHT FIXTURES BECAUSE THE PARTS WERE NO LONGER IN PRODUCTION. THE DEALER INSTALLED AFTERMARKET HEADLIGHT ASSEMBLIES, WHICH FAILED TO ATTACH PROPERLY TO THE VEHICLE'S BUMPER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WORK WITH THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT PROPERLY REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Seat belts, Apr 3, 2018
THE PASSENGER SIDE SEAT BELT STOPPED WORKING. IT WILL NOT RETRACT OR ALLOW THE SEATBELT TO BE PULLED OUT. OUT OF NOWHERE, IT JUST STOPPED WORKING.
Air bags, Seat belts, Mar 27, 2018
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE A LOCAL DEALER BOB BAKER CHRYSLER JEEP DODGE RAM (5555 CAR COUNTRY DR., CARLSBAD, CA 92008) WHERE IT WAS ADVISED THAT THE OCR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V643000 (SEAT BELTS, AIR BAGS) AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.
Structure, Mar 22, 2018
THE DURANGOS HAVE A SERIOUS ISSUE WITH WATER SOAKING INTO THE LED RACE TRACK LIGHTING ON THE REAR LIGHTS. MINE IS FILLED WITH WATER AND KILLED MY LED BULBS.
Electrical system, Latches/locks/linkages, Mar 22, 2018
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT THE KEY FOB WAS IN CLOSE PROXIMITY TO THE DOOR, BUT IT FAILED TO UNLOCK. THE CONTACT INFORMED THE POLICE OF THE FAILURE AND A CROWBAR HAD TO BE USED TO OPEN THE DOOR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Exterior lighting, Mar 22, 2018
MY TAIL LIGHT HAS A SMALL CRACK IN IT CAUSING IT TO LEAK IN WATER AND GO OUT. THIS ISSUE IS NOT COVERED UNDER MY WARRANTY HOWEVER, ITS A KNOWN ISSUE THAT SHOULD BE RECALLED TO FIX.
Electrical system, Exterior lighting, Mar 21, 2018
TAIL LIGHT IS TAKING UP WATER AND CONDENSATION THAT IS MOSTLY POOLING ALONG THE DRIVER SIDE. BOTTOM LIGHTS IN TURN HAVE SHORTED OUT.
Electrical system, Exterior lighting, Mar 21, 2018
LED RACETRACK LIGHTING ON REAR HATCH HAS WATER IN LENS AND IS CAUSING THE LIGHTING TO MALFUNCTION. THIS POSES A VISABILITY HAZARD. THE VEHICLE IS GARAGE KEPT AND HAS NEVER BEEN IN AN ACCIDENT. THERE ARE NO OBVIOUS CRACKS OR DAMAGE TO LIGHT LENS. THIS IS A DANGEROUS PROBLEM AND VERY COMMON AS I AM FINDING OUT.
Electrical system, Exterior lighting, Mar 21, 2018
CONDENSATION WAS SEEN FORMING ON INSIDE OF LIFT GATE TAIL LIGHT. THE NEXT DAY, WATER WAS FOUND POOLING INSIDE LIFT GATE TAIL LIGHT ASSEMBLY. TWO DAYS LATER, THE TAIL LIGHT ADJACENT TO THE POOLED WATER WENT OUT. THE VEHICLE WAS PARKED OUTSIDE AND STATIONARY AT THE TIME OF DISCOVERY.
Exterior lighting, Mar 19, 2018
THE REAR CENTER "RACETRACK' LIGHTS ARE TAKING ON LARGE AMOUNTS OF WATER. THE LEFT LOWER SIDE OF THE LIGHT PANEL IS NOW INOPERABLE AND LEAVES A DARK SPOT WHERE IT SHOULD BE ILLUMINATED. PROLONGED EXPOSURE TO MOISTURE WILL CONTINUE TO BURN OUT LIGHTS AND EVENTUALLY MAKE THE REAR LIGHTING INOPERABLE. THE VEHICLE HAS NO DAMAGE TO THE EXTERIOR.
Engine, Mar 19, 2018
PART # 68105583AF WAS LEAKING ENGINE OIL. THE OIL WAS COLLECTING BETWEEN THE HEADS. DEALER REPLACE THE PART BUT I HAVEN'T BEEN ABLE TO GET IMFORMATION FROM DODGE IF THE PART HAS BEEN REDESIGNED OIL COLLECTING BETWEEN THE HEADS COULD CAUSE A FIRE THE OIL LEAKS WHEN THE ENGINE IS RUNNING
Exterior lighting, Mar 14, 2018
2014 DODGE DURANGO LED REAR CENTER HATCH TAIL LIGHT. PART #MOPAR 68155950AJ. PLASTIC LIGHT ON HATCH, CRACKED OPEN, ALL THE WAY THROUGH TAIL LIGHT, FOR NO APPARENT REASON. NOW SECOND CRACK HAS BEGUN AN INCH TO THE LEFT OF FIRST CRACK, BUT NOT ALL THE WAY THROUGH YET. FIRST CRACK IS WIDE AND ALLOWS WATER IN WHEN IT RAINS, AND WHEN VEHICLE IS WASHED. VEHICLE HAS NEVER BEEN IN AN ACCIDENT, AND I AM THE ONLY OWNER, AS I BOUGHT THIS VEHICLE NEW. THIS IS A GARAGED VEHICLE. THIS IS A TERRIBLE SAFETY CONCERN, AS WATER IN TAIL LIGHT, CAUSES LED TAIL LIGHT TO FAIL. I REPORTED FACTORY ISSUE WITH TAIL LIGHT TO THE LOCAL DODGE DEALERSHIP, WHERE I BOUGHT THE VEHICLE. THEY SAID IT IS AN ISSUE, BUT NOT COVERED UNDER ANY WARRANTY, AND I WOULD BE RESPONSIBLE FOR ALL COSTS. UPON RESEARCHING ONLINE, I FOUND THIS ISSUE TO BE WIDESPREAD WITH ALL 2014 AND NEWER DODGE DURANGO MODELS. THIS FACTORY DEFAULT CAN CAUSE LOSS OF CENTER LED TAIL LIGHT, AND REDUCE VISIBILITY TO OTHER VEHICLES ON THE ROAD. ACCIDENTS MAY BE THE RESULT OF THIS FACTORY DEFECT. IT IS UNKNOWN WHEN THESE TWO CRACKS ORIGINALLY OCCURRED, AS THEY ARE NOT FULLY NOTICEABLE UPON A QUICK LOOK OR GLANCE. THE ONLY REASON I FOUND OUT THE TAIL LIGHT ASSEMBLY WAS CRACKED, WAS I NOTICED IT HAD AN INCH OF WATER INSIDE TAIL LIGHT.
Exterior lighting, Structure, Mar 14, 2018
TAIL LIGHT HAS WATER IN IT. MAY CAUSE ASSEMBLY TO FAIL.
Exterior lighting, Mar 13, 2018
2014 DODGE DURANGO RT WATER GETTING IN TAIL LIGHTS. TAIL LIGHTS GOT ABOUT HALF FULL OF WATER DURING 2 DAYS OF RAIN. VEHICLE WAS PARKED IN DRIVEWAY. WATER WOULD SLOWLY DRAIN OUT WHEN BACK HATCH WAS OPENED.
Electrical system, Exterior lighting, Mar 13, 2018
THE LIGHT IS NOT SEALED PROPERLY THEREFORE WATER HAS GOTTEN INTO THE BOTTOM OF MY CENTER LED LIGHT ON THE TAIL GATE. IT HAS CAUSED BOTH LIGHTS ON EACH SIDE TO GO OUT. I AM WORRIED THAT THIS COULD POSSIBLY CAUSE AN ELECTRICAL FIRE WHILE DRIVING OR JUST IN GENERAL WHEN THE CAR IS ON. MY BACK UP CAMERA ALSO HAS SOME ISSUES AT TIMES AND I WONDER IF WATER GETTING INTO THE LIGHT HAS ANYTHING TO DO WITH THIS.
Electrical system, Exterior lighting, Mar 13, 2018
REAR LIFT GATE TAILIGHT HAS WATER IN IT FOR THE SECOND TIME IN TWO YEARS. THE ENTIRE LIGHT ASSEMBLY WAS REPLACED IN DEC 2016 AND HERE IS IS JUST OVER A YEAR LATER AND THE REPLACEMENT LIGHT THAT WAS REPLACED BY A CERTIFIED DODGE DEALER AND THE GASKET HAS FAILED AGAIN.
Exterior lighting, Mar 10, 2018
THE LIGHT ON THE REAR HATCH FILLS UP WITH MOISTURE AND THE LEDS THAT PROVIDE THE LIGHT SOURCE ARE BLOWING OUT.
Exterior lighting, Mar 9, 2018
MY LED LIGHT BAR AT REAR OF TRUCK IS TAKING ON WATER AND SHORTING THE LIGHT. CLEARLY A MANUFACTURER DEFECT.
Exterior lighting, Mar 8, 2018
THE TAIL LIGHTS ON THIS CAR KEEP GOING OUT BECAUSE THEY FILL UP WITH WATER. THE LICENSE PLATE LIGHTS GO OUT OFTEN AS WELL DUE TO WATER FILLING UP. ATTACHED IS A PICTURE WHERE YOU CAN SEE THE BOTTOM LEFT STARTING TO GO OUT AND NOW THE WHOLE LIGHT AND BOTH LICENSE PLATE LIGHTS ARE OUT A FEW DAYS LATER. THE LIGHT ASSEMBLY WAS REPLACED A YEAR AGO AT THE DODGE DEALERSHIP
Exterior lighting, Mar 4, 2018
REAR LED RACEWAY TAILLIGHT FILL UP WITH WATER. PART OF THE LIGHT IS DIM AND CANNOT BE SEEN
Exterior lighting, Mar 3, 2018
REAR RUNNING TAILLIGHT ASSEMBLY IS NOT WATERPROOF, THIS ALLOWS WATER TO ENTER THE LED RUNNING LIGHTS. NOW THE RUNNING LIGHTS ARE STARTING TO BURN OUT AND ARE NOT LIT PROPERLY. THIS MAKES IT UNSAFE THE VEHICLE LESS VISIBLE AND UNSAFE FOR TRAVELS.
Exterior lighting, Mar 2, 2018
TAIL LIGHT FLOODED WITH WATER AND IT'S NOT COVERED UNDER WARRANTY. 1100$ PART