2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Engine, Oct 21, 2015, crash, fire
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 45 MPH, THE ENGINE MISFIRED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. AS A RESULT, SMOKE STARTED TO EMIT FROM THE DASHBOARD. SHORTLY AFTERWARDS, THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED AND ALL FIVE PASSENGERS SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT IT WAS NOT INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Air bags, Oct 13, 2015, crash
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S DAUGHTER CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED NECK AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,351.
Electrical system, Engine, Sep 21, 2015
WHILE DRIVING THE ALERT CHIME INDICATED THAT THE KEY FOB WAS NOT IN RANGE. THEN THE VEHICLE SHUT OFF. THE KEY FOB WAS IN THE CUP HOLDER. THE VEHICLE WAS IN THE DRIVE POSITION. I HAD TO STOP. PUT VEHICLE IN PARK, RESTART THE VEHICLE AND THEN PUT IN DRIVE AND CONTINUE DRIVING. THIS IS THE FIRST TIME THAT HAS HAPPENED.
Power train, Sep 16, 2015, crash
BACKED CAR OUT OF GARAGE, PUT IN PARK ON INCLINED DRIVEWAY TO RETRIEVE A FORGOTTEN ITEM FROM HOUSE. WAS GONE FOR ABOUT 1 MINUTE. UPON RETURNING CAR WAS ACROSS THE CUL DE SAC IN THE NEIGHBORS FRONT YARD. WENT TO NEIGHBORS YARD TO RETRIEVE CAR AND LOOK FOR DAMAGE. CAR WAS STILL IN PARK AS THE DIAL TRANSMISSION WAS ILLUMINATED TO P, BUT CAR WAS NO LONGER RUNNING BUT LIGHTS AND RADIO WERE STILL ON. CLEANED DIRT AND GRASS OUT OF TAIL PIPE AS IT HAD CRASHED THRU NEIGHBORS DITCH. STARTED CAR AND DROVE BACK TO HOUSE, TURNED OFF ENGINE AND PUT ON EMERGENCY BREAK, CALLED HUSBAND OUT OF THE HOUSE TO LOOK UNDERNEATH FOR DAMAGE. FRONT END DAMAGE ON THE PASSENGER SIDE AND ALSO REAR BUMPER DAMAGE. CALLED DODGE AND FILED CLAIM. CAR WAS TAKEN TO LOCAL DEALER WHO CALLED DODGE AND WERE ADVISED TO CHECK FOR ANY GUNK OR DEBRI IN THE OIL PAN, NONE FOUND SO THEY WERE ADVISED TO DROP THE TRANSMISSION AND CHECK THE COMPONENTS, WHICH RESULTED IN THE DISCOVERY OF A DEFECTIVE VALVE BODY. PART WAS REPLACED AND DAMAGED SUPPOSEDLY FIXED. LESS THAN TWO MONTHS LATER, TRANSMISSION IS SLAMMING FROM 2ND GEAR TO 3RD GEAR AND LARGE CLUNK HEARD WHEN TRANSMISSION SHIFTS FROM 2ND GEAR TO FIRST GEAR, CALLED DODGE AND FILE ANOTHER CLAIM AND TAKING BACK TO DEALER. I HAVE READ OTHER COMPLAINTS ABOUT UNATTENDED VEHICLE ROLL AWAYS FOR DODGE AND JEEP USING THE SAME NEW DIAL TRANSMISSION RESULTING IN PROPERTY DAMAGE AND MINOR INJURIES. I AM VERY CONCERNED THAT SOMEONE MAY BE SERIOUSLY INJURED OR KILLED IF THIS IS NOT ADDRESSED BY DODGE. I DO ALSO HAVE THIS ALL ON VIDEO AS WE HAVE AN OUTDOOR SECURITY SYSTEM THAT I AM WILL TO SEND TO ANYONE WHO IS TRYING TO DISPUTE THIS SAME SAFETY ISSUE WITH DODGE. IT IS EVEN TIMED SECOND BY SECOND IN THE FOOTAGE AND YOU CAN SEE EVERY DOOR IN MY CAR TO PROVE THAT NO ONE ELSE WAS IN THE CAR WHEN THIS HAPPENED.
Vehicle speed control, Sep 8, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 90 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE WAS HEARD. THE ACCELERATOR PEDAL SUDDENLY BECAME UNSTUCK. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,111.
Electrical system, Other or unspecified, Engine, Aug 25, 2015
ANTI-THEFT SYSTEM ACTIVATED UPON EXITING VEHICLE AND KEY FOB BECAME DESENSED DUE TO RF INTERFERENCE IN AREA. DASH DISPLAY INDICATED THAT "KEY FOB NOT RECOGNIZED". CAR HAS KEYLESS START BUTTON AND COULD NOT BE STARTED. ALL FUNCTIONS ON KEY FOB WERE NOT OPERATIONAL. ROADSIDE TOWING ASSISTANCE HAD TO BE REQUESTED.
Electrical system, Equipment adaptive/mobility, Electronic stability control (ESC), Aug 5, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V363000 (ELECTRONIC STABILITY CONTROL) AND 15V461000 (EQUIPMENT); HOWEVER,THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Seats, Service brakes, Jul 30, 2015
1) WHEN TURNING ON VENTILATION SEATS - DRIVER AND PASSENGER SEAT BLOW HOT AIR INSTEAD OF COOL AIR. CAUSED A MILD BURN FOR DRIVER AND PASSENGER. IN SERVICE - WIRING DEFECT. 2) TAILLIGHTS (LED) STOPPED WORKING WHEN DRIVING AND BRAKING. ONLY TURN ON WHEN IN PARK. IN SERVICE. 3) SUNROOF STOPPED WORKING TWICE. HAD TO TURN CAR IN FOR SERVICE 2 TIMES. FIRST TIME WORKED WITH A REPLACED PART. WAITED OVER 2 WEEKS FOR THE PART TO ARRIVE. THEN 2 WEEKS LATER, IT BROKE. IN SERVICE - WIRING DEFECT.
Electrical system, Jul 29, 2015, crash
I STARTED MY DODGE DURANGO WITH REMOTE START TO COOL THE CAR DOWN BEFORE MY FAMILY GOT IN THE VEHICLE. MY WIFE, SISTER-IN-LAW, AND BOYS GOT IN THE VEHICLE AS I WALKED TOWARDS THE DRIVER SIDE. MY WIFE REACHED OVER FROM THE PASSENGER SIDE TO START THE VEHICLE AND TURN ON ALL ELECTRICAL COMPONENTS. ONCE THE START BUTTON WAS PRESSED THE VEHICLE DISENGAGED FROM PARK AND STARTED MOVING IN REVERSE REACHING APPROXIMATELY 20MPH UNTIL MY WIFE JUMPED ON TO THE DRIVER SEAT AND WAS ABLE TO HIT THE BRAKES. THE SHIFT WAS IN THE PARK POSITION SO ALL SHE COULD DO WAS TURN OFF THE VEHICLE. THANKFULLY, THERE WAS NO INJURY DONE TO MY FAMILY OR PEDESTRIANS. MY DURANGO DID HIT TWO PARKED VEHICLES THAT MY INSURANCE PAID TO REPAIR. I CALLED CHRYSLER TO FILE A COMPLAINT THAT SAME DAY AND THEY REQUESTED FOR THE VEHICLE TO BE DROPPED OFF AT A DODGE DEALERSHIP FOR INVESTIGATION. A MONTH AFTER THE INCIDENT I RECEIVE A LETTER FROM CHRYSLER STATING THAT NO ELECTRICAL PROBLEM WAS FOUND AND THE VEHICLES OPERATION MEETS CHRYSLER STANDARDS.
Electrical system, Jul 26, 2015
THIS IS A COMPLAINT CONCERNING THE LENGTH OF TIME IT HAS TAKEN SO FAR TO GET THE ALTERNATOR RECALL (NHTSA 14V-634 REPAIRED BY OUR DEALERSHIP, BREWBAKER MOTORS IN MONTGOMERY, AL. WE RECEIVED THE RECALL NOTICE SHORTLY AFTER THE 1ST OF THE YEAR. WE WERE TOLD FOR AT LEAST 2 MONTHS THAT THE PARTS WERE ON BACKORDER. I CALLED AGAIN IN MAY AND WAS TOLD THEY WOULD BE GETTING BOTH PARTS IN IN ABOUT 2 WEEKS. THE PARTS MANAGER DID CALL ME AROUND THE 1ST WEEK IN JUNE TO SET THE APPOINTMENT. WE HAD 2 RECALLED PARTS, AIRBAG AND THE ALTERNATOR. WE TOOK THE CAR IN, LEFT IT OVERNIGHT, PICKED IT UP THE NEXT DAY AND ONLY THE AIRBAG PART HAD BEEN REPLACED. WHEN QUESTIONED THEY SAID THE ALTERNATOR PART WAS NOT IN (AFTER THE SERVICE MANAGER SAID BOTH PARTS WERE IN), AND THEY WOULD CALL ME WHEN THEY WERE IN. AFTER NOT HEARING FROM THEM I CALLED ON 07/23/2015 AND WAS TOLD THE PART WAS IN BUT IT WOULD BE THE END OF AUGUST BEFORE THEY COULD GET TO THE REPAIR OF MY CAR. I DO NOT THINK THIS IS A REASONABLE AMOUNT OF TIME FOR A REPAIR THAT COULD POTENTIALLY SHUT DOWN MY VEHICLE WHILE DRIVING, OR START AN ELECTRICAL FIRE UNDER THE HOOD. WHAT DO YOU THINK?
Electrical system, Jul 13, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO REPAIR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Other or unspecified, Engine, Jun 27, 2015
SHORTLY AFTER 1ST ACQUIRING THE 2014 DODGE DURANGO R/T AWD AN EXHAUST SMELL FILLING THE CABIN WAS NOTICEABLE AFTER ACCELERATION AND STEADILY TRAVELING BETWEEN 40-45 MPH W/THE FRONT AND REAR AIR CONDITIONING UNITS ON RECIRCULATION. THE OCCURRENCE WAS REPEATABLE AND NOTICEABLE BY MY SPOUSE AND CHILDREN WHILE RIDING IN THE DURANGO. IT WAS BROUGHT TO THE PURCHASING DEALERSHIP MULTIPLE TIMES FOR THE EXHAUST LEAK BUT ULTIMATELY THEY COULD NOT DETERMINE THE ORIGINATION OR CAUSE; THEY ATTEMPTED A SOFTWARE UPDATE. THE DODGE DURANGO WAS BROUGHT TO ANOTHER DEALERSHIP WHERE THE REAR CABIN AIR EXHAUSTERS AND LIFT GATE GROMMETS WERE REPLACED TO NO AVAIL. THE 2ND DEALERSHIP ULTIMATELY ADVISED THEY DO NOT KNOW HOW OR WHY THE EXHAUST IS ENTERING THE INTERIOR CABIN AND HAVE LABELED THE EXHAUST LEAK AS A SMELL. A NON-FEASIBLE VEHICLE REPLACEMENT HAS BEEN OFFERED. DOCUMENTATION OF THE EXHAUST LEAK ISSUE IS AVAILABLE FOR FURTHER REVIEW. THE DODGE DURANGO HAS NOT BEEN MODIFIED.
Electrical system, Engine, Jun 19, 2015
THE VEHICLE WAS IN PARK IN A PARKING SPACE AND RUNNING WITH MY DAUGHTER, MOTHER-IN-LAW, AND FATHER-IN-LAW SITTING IN THE BACKSEAT. I REACHED IN FROM THE PASSENGER SIDE DOOR OF THE VEHICLE AND PRESSED THE IGNITION TO TURN THE VEHICLE OFF. THE VEHICLE IGNORED MY COMMAND, THE DASH BEGAN FLASHING, AND THE CAR ENGAGED IN DRIVE AND TOOK OFF DRIVING ACROSS THE PARKING GARAGE. I HAD TO SPRINT AROUND THE VEHICLE AND JUMP IN TO THE DRIVERS SEAT TO ENGAGE THE BRAKE AND TURN THE VEHICLE OFF BEFORE IT COLLIDED WITH OTHER VEHICLES IN THE GARAGE.
Steering, Jun 19, 2015
RECALL
Electrical system, Jun 17, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electronic stability control (ESC), Jun 16, 2015
TRUCK JERKED, THEN LOST ALL POWER EVEN THOUGH IT WAS STILL RUNNING. WAS LOCKED INTO DRIVE YET WOULD GO NO WHERE. NO POWER STEERING, NO BRAKES TO SPEAK OF, LIGHTS FLASHING IN THE DASH SAYING THE BATTERY NEEDED CHARGING, PLUS THE CHECK ENGINE LIGHT FLASHING ALONG WITH THE D FOR DRIVE. THERE WAS AN ALTENATOR RECALL IN NOV. IT TOOK UNTIL APRIL BEFORE THEY HAD THE NEW PARTS TO PUT IN, AND WE TOOK IT IN TO BE REPLACED. THIS HAPPENED AFTER IT WAS SUPPOSEDLY REPLACED. I DON'T THINK THEY ACTUALLY DID A REPLACEMENT OR ELSE THE NEW ONES ARE JUST AS BAD AS THE OLD ONES, AND HAVE THE SAME PROBLEM
Power train, Electrical system, Engine, Jun 11, 2015
VEHICLE WAS PARKED AT A BOAT LAUNCH IN PREPARATION OF PUTTING BOAT ON TRAILER. CAR WAS IN PARK, ENGINE IDLING. GOT OUT OF THE CAR TO RETRIEVE BOAT WHILE PARTNER WOULD DRIVE THE CAR OUT AFTER BOAT WAS TRAILERED. WHILE PARTNER WAS ATTEMPTING TO GET BEHIND THE WHEEL, CAR SUDDENLY STARTED BACKING INTO THE LAKE UNTIL SUBMERGED. THE TRANSMISSION WAS STILL IN PARK UNTIL TOW TRUCK OPERATOR GOT INTO THE VEHICLE TO MANUALLY RELEASE TRANSMISSION IN ORDER TO TOW OUT. PROBABLY NOT REPAIRABLE.
Electronic stability control (ESC), May 26, 2015
MY COMPLAINT IS THAT MY 2014 DODGE DURANGO HAS TWO RECALLS ON IT FOR THE PAST SIX MONTHS OR MORE AND THEY KEEP TELLING ME THAT DO NOT HAVE THE PARTS TO FIX IT. WHY WASTE TIME SENDING OUT RECALL NOTICES IF YOU ARE NOT GOING TO FIX IT.
Exterior lighting, Structure, Apr 25, 2015
THIS HAS HAPPENED TWICE, THE FIRST TIME WAS A MONTH OR SO AGO BUT IT HAPPENED AGAIN LAST WEEK AND THE WOUND WAS MUCH WORSE. THE EXPOSED EDGE OF THE LEFT AND RIGHT REAR BRAKE LIGHT ARE EXTREMELY SHARP AND EXPOSED ANYTIME THE REAR HATCH IS OPEN/UP. I THOUGHT ABOUT MAKING A VIDEO SHOWING HOW IT COULD PEAL AND APPLE OR WATERMELON SKIN. MY RIGHT ARM HAS A SHORT 3/4" SCRAP (1ST) AND NOW AN ALMOST 3" LONG SCRAP THAT IS TAKING ITS TIME TO HEAL. IF YOUR SKIN TOUCHES THOSE EDGES AND HAS ANY AMOUNT OF FORCE IT WILL SCRAPE THE SKIN. THIS HAPPENS DURING UNLOADING IF A PACKAGE SHIFTS WHILE UNLOADING. *TR
Electrical system, Air bags, Seat belts, Apr 13, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Vehicle speed control, Apr 10, 2015
DRIVING WITH CRUISE CONTROL SET AT 35 MPH, CRUISE HOLDS NORMAL ON FLAT OR UPHILL DRIVING, HOWEVER WHEN GOING DOWN HILL THE ENGINE IDLES DOWN TO AN IDLE AND THE TRANSMISSION SHIFTS INTO OVERDRIVE. WHEN THIS HAPPEN THE TORQUE CONVERTER IN THE TRANSMISSION DISENGAGES CAUSING THE VEHICLE TO "FREE WHEEL COAST" DOWN HILL. ON A HILL WITH A GRADE OF 3 TO 4 PERCENT THE VEHICLE REACHED A SPEED OF 55+ MPH IN LESS THAN 1/4 MILE. I WAS TOLD BY THE DEALER THAT THIS IS NORMAL FOR THIS VEHICLE. THE ONLY WAY TO CONTROL THE SPEED ON A DOWN HILL SITUATION WHEN THE SPEED IS SET IS TO APPLY THE BRAKES AND DISENGAGE THE CRUISE. THIS PROCESS HOWEVER DOES NOR REENGAGE THE TORQUE CONVERTER IN THE TRANSMISSION. FOR THAT TO HAPPEN I HAVE TO PRESS ON THE ACCELERATOR PEDAL. SOMETIMES WHEN THAT HAPPENS THERE ARE GREAT VARIANCES IN THE STABILITY OF THE VEHICLE AS THE TRANSMISSION GRABS. *TR
Electrical system, Feb 25, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Electrical system, Feb 23, 2015
DROVE THE CAR OFF THE LOT ON FRIDAY. ON MONDAY ON MY WAY TO THE SUPERMARKET THE TRUCK LOST POWER STARTED SHAKING AND A BURNING SMELL FILLED THE CABIN. TOOK IT TO THE DEALER. SERVICE SAID IT WAS A FAULTY BATTERY AND CHANGED IT. ON WEDNESDAY THE SAME THING HAPPENED RETURNED TO THE DEALER. TRUCK WAS KEPT FOR TWO DAYS. SERVICE COULD NOT RE-CREATE THE PROBLEM. THE SERVICE MANAGER SAID THE SYSTEM WAS RESET AND IT SHOULD BE FINE. *TR
Electrical system, Feb 10, 2015
MY CAR WAS IN PARK IN THE PARKING LOT OF MY CHILDREN'S DAYCARE CENTER. I SPILLED TEA IN THE CUP HOLDER, WHICH CAUSED THE GEAR SHIFTER TO SHORT OUT AND DISABLE MY VEHICLE. WORKING FOR AN ELECTRONICS SUPPLIER, I'VE BEEN INFORMED THAT THIS IS A SAFETY ISSUE WHICH COULD CAUSE THE VEHICLE TO STOP DRIVING IF LIQUID WERE TO SHORT THIS CIRCUIT OUT WHILE DRIVING. CHRYSLER IS STATING THAT THIS IS NOT THEIR ISSUE, WHICH IS COMPLETELY FALSE, AS IT IS A DESIGN ISSUE. *TR
Electrical system, Air bags, Seat belts, Feb 4, 2015
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.