2015 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 503 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Durango model years with reports.
Of the 2015 reports, 26 involved a crash and 4 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints: other or unspecified
47 reports, newest first. Show all
Electrical system, Exterior lighting, Other or unspecified, Mar 12, 2020
DODGE DURANGO WATER IN TAILLIGHTS CAUSES WATERLOG IN THE LED LIGHTING AREA AND NOT DRAINING LED OUT ON THE LEFT SIDE OF VEHICLE. REPLACING ITEM COST AROUND $1085.00 AND UP MANUFACTURING DESIGN DEFECT. VEHICLE HAS 31954 MILES ON IT.
Other or unspecified, Jan 22, 2020
VEHICLE WILL TURN OVER BUT WILL NOT START. DEALER CLAIMS BATTERY ISSUE, BUT MOST INDIVIDUALS DISCOVERED THAT IT IS A FUEL PUMP RELAY ISSUE. 2ND TIME THIS HAS HAPPENED WITH SAME VEHICLE.
Other or unspecified, Jan 4, 2020
THE VEHICLE BACK UP CAMERA GOES OUT AND THEN THE ENTIRE RADIO SCREEN GOES OUT AND DOES NOT COME UP FOR DAYS. THIS HAPPENS WHEN THE VEHICLE IS IN REVERSE AND THE SCREEN GOES OUT WHILE DRIVING.
Other or unspecified, Nov 11, 2019
PASSENGER HEADREST CAME APART. A PIECE BROKE INSIDE AND CAUSED THE HEADREST TO SEPARATE. VEHICLE WAS NOT MOVING AT THE TIME OF SEPARATION, IT WAS PARKED IN THE DRIVEWAY.
Other or unspecified, Nov 7, 2019
PASSENGER HEAD RESTRAINTS DEPLOYED WHILE CAR WAS PARKED IN DRIVEWAY
Other or unspecified, Nov 7, 2019
WHEN DRIVING VEHICLE REAR CLUNKING NOISE ON DRIVER SIDE IS PRESENT OVER SMALL OR MODERATE BUMPS. NOISE IS BECOMING WORSE OVER TIME AND DEALER HAS NO EXPLANATION. SOUND IS BECOMING MORE CONCERNING AND WORRIED ABOUT MY SAFETY IN THE VEHICLE
Other or unspecified, May 10, 2019
PREMATURE WEAR ON TAIL HOUSING SEAL GASKET. WATER LEAKS IN WHEN IT RAINS AND FILLS THE TAIL LIGHT. WATER THEN AFFECTS THE LED WHEN THEN FLICKERS BEFORE IT KILLS THE LED.
Exterior lighting, Other or unspecified, Apr 30, 2019
60,000 MILE GARAGE KEPT DURANGO WITH P0455 (EVAP PURGE HOSE CRACK) CHECK ENGINE LIGHT. WARRANTY IS OUT (SO MUCH FOR MY EXTENDED WARRANTY- WONT COVER) AND DEALERSHIP WONT REPAIR WITHOUT CHARGING ME. THERE ARE NUMEROUS TSB 25-002-15 REGARDING THIS PROBLEM. ISSUE A RECALL.. REAR TAILLIGHTS ALL LEAK WATER. MOISTURE AND WATER IS VISIBLE AND THE CAR HASN'T BEEN WET IN SOME TIME. MY COMPLAINT MATCHES THE OTHERS OUT THERE. FACORY LIGHTS LEAKING CAUSING DAMAGE TO THE LIGHTING ASPECT AND SAFETY OF MY VEHICLE AND OTHER AROUND ME. DEALERSHIP WONT REPLACE, WARRANTY WONT COVER. PRICING IS ABSURDLY HIGH TO REPLACE. THIS IS A SAFETY ISSUE AND A RECALL NEED TO ISSUED. I BOUGHT THIS VEHICLE IN GOOD FAITH THAT DODGE AND WARRANTY PEOPLE WOULD TAKE CARE OF ISSUES THAT ARE MANUFACTURER RELATED. NOT SO!!
Other or unspecified, Jan 1, 2019
THE CLUTCH PEDAL STICKS TO THE FLOOR. HAPPENED WHILE DRIVING. CAN'T ACCELATE OR CHANGE GEARS. NO NOISE OR SMELL OR WARNING PRIOR TO THIS HAPPENING. PEDAL CAN ONLY BE MANUALLY LIFTED. NO PRESSURE IN CLUTCH PEDAL ANYMORE.
Electrical system, Other or unspecified, Nov 23, 2018
WATER IS IN THE RACETRACK TAIL LIGHT ON BOTH SIDES, I NOTICED THE SOUND OF WATER MOVING WHILE DRIVING, AND ITS WATER IN MY TAIL LIGHT. THE LIGHT ARE OUT AT THE BOTTOM BECAUSE OF THIS
Electrical system, Other or unspecified, Oct 10, 2018
WHILE USING THE VEHICLE ON MARKSHEFFEL RD WE NOTICED THAT THE HORN WAS NOT WORKING. THAT WAS OUR FIRST SIGN FOR CONCERN. SHORTLY AFTERWARDS WHILE AT A STOP LIGHT WE NOTICED THAT THE STEERING WHEEL CONTROLS WERE NOT WORKING EITHER. LASTLY WE NOTICED THAT THERE ARE MULTIPLE INDICATORS ON THE DASHBOARD THAT ARE DISPLAYED INDICATING A FAILURE SOMEWHERE. ONE OF THE INDICATORS RELATES TO AN AIRBAG.THE VEHICLE IS ONLY A FEW YEARS OLD. ACCORDING TO MANY FORUMS AND REPORTS ONLINE THIS IS A RECURRING DODGE ISSUE THAT THEY FAIL TO FIX YEAR AFTER YEAR. THEY HAVE HAD RECALLS FOR THIS ISSUE ON OTHER VEHICLES AND YEARS BUT NOT THIS 2015 DURANGO AND THEY WILL NOT COVER IT UNDER ANY WARRANTY. THEY SHOULD HAVE HAD THIS ISSUE RESOLVED BY NOW CONSIDERING IT HAS BEEN GOING ON SINCE AT LEAST 1997. WE DRIVE OUR KIDS IN THIS VEHICLE AND FEEL THAT IT IS CAUSE FOR CONCERN BUT FEEL WE SHOULD NOT HAVE TO PAY FOR THEIR MISTAKES.
Electrical system, Other or unspecified, Sep 8, 2018
I HAVE TAKEN GREAT MEASURES TO ENSURE THE SAFETY OF MY FAMILY AND OTHER DRIVERS RELATED TO AN ONGOING ISSUE OF SERVICE SHIFTER. I HAVE TAKEN MY VEHICLE UNDER EXTENDED WARRANTY 3 TIMES FOR THE SAME PROBLEM AND SUSPECT AUTONATION HAS BEEN UNABLE TO IDENTIFY ISSUE NOR TROUBLESHOOT. MY VEHICLE UNEXPLAINABLE IS NOT ACCELERATING AND DOWN SHIFTING PROPERLY. THE LAST TIME I USED A RENTAL CAR ONLY PART WAS COVERED AND WE HAD A SEATBELT SCARE BECAUSE IT WASNT SECURING MY CHILD. I DESPERATELY SEEKING RESOLUTION AND HAVE PARKED MY VEHICLE FOR NOW UNTIL I CAN TURN IT OVER TO THE CORRECT MECHANIC. ARE YOU ABLE TO READ ERROR CODES? WHERE DO I TAKE MY VEHICLE? I FEEL UNSAFE AS THE VEHICLE IS UNPREDICTABLE. FOR THE FOURTH TIME, WE ALMOST EXPERIENCED AN ACCIDENT LEAVING MY PARENTS ENROUTE HOME. WARRANTY AND AUTONATION ARE CLOSED. IF SOMEONE COULD GIVE ME THE CORRECT PROCEDURE OR STEPS I NEED TO TAKE. INCIDENTS SURROUNDING THE SERVICE SHIFTER HAS GONE FROM INCONVIENANT TO TRAUMATIZING. THIS IS A FAMILY VEHICLE AND USED TO TRANSPORT CHILDREN. IF SOMEONE COULD PLEASE ADVISE. WHERE SHOULD I TAKE MY VEHICLE? HOW CAN I BE ASSURED PROBLEM FIXED AND VEHICLE SAFE TO DRIVE? THIS VEHICLE ACCERALATES, SHIFTS TO NEUTRAL, JUMPS AND DOESNT PROPERLY DOWN SHIFT WHEN PROMPTED. I'VE TAKEN IT IN FOR SERVICE 3 TIMES WITHIN MONTHS AND EVEN WEEKS APART. WHAT DO I DO NEXT?
Other or unspecified, Aug 5, 2018
STATIONARY - WHENEVER SOMEONE EXITS THE VEHICLE, IT WOULD CONTINUOUSLY BEEP AND DISPLAY A MESSAGE SAYING KEY FOB NOT DETECTED- BUT IT'S SITTING IN THE CUP HOLDER. THERE HAVE BEEN SEVERAL OCCASIONS WHEN I'M STOPPED AT A STREETLIGHT AND THE CAR WOULD SHUT OFF. DODGE HAS NOTED THE PROBLEM, BUT COULD NOT FIND ANYTHING WRONG. ONGOING SINCE 2015.
Power train, Other or unspecified, Feb 24, 2018
THIS VEHICLE HAS ROLLED BACK WHILE IN PARK AT LEAST 4 TIMES NOW. YESTERDAY BEING THE MOST SEVERE AS I WAS STANDING BEHIND THE VEHICLE WHEN UNLOADING GROCERIES IN MY DRIVEWAY. THE VEHICLE ROLLED BACK OVER ME INJURING MY LEG. LUCKILY MY KIDS WERE NOT BEHIND THE VEHICLE OR IT COULD HAVE BEEN REALLY DANGEROUS. I KNOW LONGER FEEL SAFE WITH THIS VEHICLE. IT WAS PURCHASED USED THROUGH CARMAX.
Exterior lighting, Other or unspecified, Feb 14, 2018
WATER AND CONDENSATION ON THE TAIL LIGHTS
Other or unspecified, Feb 13, 2018
THE PASSENGER SIDE TAIL LIGHT COLLECTS WATER. THIS IS THE 3RD LIGHT ASSEMBLY THAT HAS BEEN REPLACED AND IT NOW HAS WATER IN IT. RESEARCH ONLINE SHOWS THIS IS A WIDESPREAD ISSUE WITH 2014+ DODGE VEHICLES.
Other or unspecified, Feb 5, 2018
THE REAR WINDSHIELD EXPLODED. ON 02.05.2018 I USED THE REMOTE STARTER TO START THE CAR AT APPROXIMATELY 6:15 AM. THE TEMPERATURE AT THE TIME WAS APPROXIMATELY 25 DEGREES FARENHEIT IN NEW JERSEY.AS PART OF REMOTE START THE HEAT AND REAR WINDSHIELD ARE AUTOMATICALLY TURNED ON BELOW A CERTAIN TEMPERATURE. I ENTERED THE CAR AT APPROXIMATELY 6:22 AM AND AFTER DRIVING FOR ABOUT 3/4 MILE THERE WAS A LOUD EXPLOSION. PART OF THE GLASS HAD SHATTERED AS WELL AS GLASS AROUND THE PERIMETER OF THE REAR.
Electrical system, Exterior lighting, Other or unspecified, Jan 6, 2018
THE CENTER TAIL LIGHT IN THE DODGE DURANGO'S WITH THE RACETRACK SET UP HAVE A LEAKING PROBLEM WHERE WATER ENTERS THROUGH POSING A RISK TO THE ELECTRICAL SYSTEM AND INSIDE OF THE VEHICLE. THIS BASICALLY HAPPENS WHETHER THE VEHICLE IS IN MOTION OR PARKED. WHEN IT RAINS - WATER ENTERS THROUGH THE DEFECTIVELY SEALED TAIL LIGHT. ON FACEBOOK SOCIAL MEDIA THERE'S A FAN CLUB DEDICATED TO DODGE DURANGO'S WHERE MEMBERS HAVE REPORTED HAVING THE SAME PROBLEM INCLUDING ONE PERSON HAVING TO HAVE THEIR TAIL LIGHT FIXED THREE TIMES.
Other or unspecified, Apr 11, 2017
OUR 2015 DURANGO LIMITED MAKES A THUMPING NOISE, SOUNDS LIKE AN IMPACT IN THE REAR OF THE VEHICLE. THE DEALERSHIP HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM, AND CANT DUPLICATE IT. MY WIFE HAS HEARD THIS NOISE SINCE WE PURCHASED THIS VEHICLE. WE HAVE OWNED 3 OTHER DURANGOS WITH THE SAME BODY STYLE AND HAVE NEVER HEARD THE SAME SOUND.
Other or unspecified, Aug 15, 2016
RENTED CAR, DROVE EXPRESSWAY ABOUT 25 MILES WHEN ON A MILD INCLINE I NOTICED THE CAR WAS NOT ACCELERATING. THE RADIO WAS STILL PLAYING, NO WARNING LIGHTS DISPLAYED, SPEEDOMETER DROPPED QUICKLY FROM 65MPH TO 10MPH AND NO RESPONSE WHEN ACCELERATOR WAS DEPRESSED EVEN ALL THE WAY TO THE FLOOR. THE CAR WAS STILL IN DRIVE MODE AND EMERGENCY FLASHERS WORKED. TRAFFIC WAS HEAVY WITH SEMI TRUCKS WHICH NEARLY COLLIDED WITH CAR AS THERE WERE NO EMERGENCY LANES TO MOVE TO. AFTER ABOUT A MINUTE OR TWO THE ACCELERATOR WORKED AGAIN. IN THE NEXT 75 MILES TO A CITY WITH SAME RENTAL COMPANY IT OCCURED 3-4 MORE TIMES. IT WAS A VERY DANGEROUS SITUATION AND I FEEL LUCKY TO HAVE SURVIVED THE NERVE RACKING DRIVE. THE RENTAL COMPANY HAS THE CAR AND "IS LOOKING INTO THE PROBLEM" AND CHECKING THE GAS FROM SPEEDWAY THAT WAS USED TO FILL THE 1/2 TANK PRIOR TO DRIVING. THEY SAY THERE ARE NO RECALLS BUT I SEE WHERE PREVIOUS YEARS OF THIS MODEL HAVE HAD THAT PROBLEM AND OBVIOUSLY HAS NOT YET BEEN ADEQUATELY REPAIRED STILL PRESENTING A MAJOR SAFETY ISSUE
Other or unspecified, May 23, 2016, crash
VEHICLE WAS IN PARK POSITION ON A SIDE ROAD. IT WAS STILL RUNNING SINCE WE WEREN'T GOING TO REMAIN PARKED THERE EXCEPT FOR A FEW MINUTES. I WAS TAKING PICTURES OF MY SON BEFORE HIS BAND CONCERT NEAR THE SCHOOL WHERE THE VEHICLE WAS PARKED. IT REMAINED STATIONARY/PARKED FOR UP TO 4 MINUTES AT WHICH POINT IN TIME IT STARTED ROLLING DOWN THE INCLINED ROAD UNATTENDED. HAVE NO IDEA WHAT PART OF THE CARE MALFUNCTIONED TO SWITCH IT OUT OF PARK. SO UNKOWN.
Other or unspecified, May 17, 2016
I WAS DRIVING MY NEW DURANGO (3,200 MILES) ON I-90 (75MPH) WHEN THE SUNROOF EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME AND THE HARD SHELL WAS PUSHED BACK. THE TEMPERATURE OUTSIDE WAS 48 AND CLOUDY. I THOUGHT THE THE WHOLE RIGHT SIDE OF MY CAR WOULD BE GONE WHEN IT HAPPENED AS THE EXPLOSION WAS SO LOUD. I HAD VERY LITTLE GLASS IN THE CAR AS MOST OF IT BLEW UP AND BACK SCRATCHING THE TOP. MY RIGHT EAR AND TEMPLE BOTHERED ME FOR ABOUT 6 HOURS AFTER THE EXPLOSION. I HAVE TAKEN THE DURANGO TO THE LOCAL DODGE DEALER AND AM CURRENTLY WAITING TO SEE IF THEY WILL FIX IT. THEY CLAIM NEVER TO HAVE SEEN THIS BEFORE, I DOUBT I'M THE FIRST.