2015 Dodge Durango

Problems, recalls and owner-reported issues

Exterior lighting is the leading concern among 503 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Durango model years with reports.

Complaints by model year
  1. 503

Of the 2015 reports, 26 involved a crash and 4 involved a fire. 37 people were injured.

Primary concernExterior lighting196 reports · 39% of complaints
Owner complaints503Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Exterior lighting196
  2. Electrical system95
  3. Seats91
  4. Other or unspecified47
  5. Air bags42
  6. Engine38
  7. Power train38
  8. Structure21

Recalls and investigations

  1. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  2. Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

    A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.

    Campaign 16V168000 on NHTSA.gov

  3. Suspension, rearJul 27, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.

    If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.

    Campaign 15V469000 on NHTSA.gov

  4. Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

    Campaign 15V461000 on NHTSA.gov

Representative owner complaints

503 reports, newest first.

  1. Power train, Electrical system, Engine, Feb 19, 2019

    TL* THE CONTACT PURCHASED A 2015 DODGE DURANGO. WHEN THE VEHICLE WAS PURCHASED, THE DEALER (JIMMY BRITT CHEVROLET BUICK GMC, 1011 TOWN CREEK BLVD, GREENSBORO, GA 30642, (706) 453-2500) STATED THAT THERE WERE NO RECALLS OR FAILURES WITH THE VEHICLE. HOWEVER, THE CONTACT HAD TO MAKE SEVERAL REPAIRS. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED, WHICH AFFECTED THE HEATING AND AIR CONDITIONING. ALSO, THE MILEAGE ON THE ODOMETER WAS INCORRECT BASED ON THE PREVIOUS OWNER. THE DEALER FINALLY AGREED TO REPAIR THE VEHICLE AFTER THE CONTACT INFORMED THEM THAT SHE WAS AWARE OF THE FAILURES. THE MOST RECENT FAILURE WAS WITH THE TRANSMISSION, WHICH WAS CURRENTLY BEING REPAIRED. THE DEALER STATED THAT DUE TO THE ODOMETER MILEAGE DIFFERENCE, THE CONTACT WOULD HAVE TO TAKE A FINANCIAL LOSS IN ORDER TO TRADE IN THE VEHICLE. THE CONTACT DID NOT THE STATE FROM WHERE THE VEHICLE WAS PURCHASED DID NOT HAVE A "LEMON LAW" AND WAS REFERRED TO THE STATE'S ATTORNEY GENERAL'S OFFICE IN HER HOME STATE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

  2. Exterior lighting, Feb 18, 2019

    CENTER REAR TAIL LIGHT ASSEMBLY COLLECTS WATER AND SHORTS OUT. BULBS NO LONGER LIGHT UP AFFECTING VEHICLE VISIBILITY. THERE IS NO VISIBLE DAMAGE TO THE LENSE.

  3. Vehicle speed control, Feb 16, 2019, crash

    ON 1/19/2019, I WENT TO BRAKE WHILE DRIVING MY DODGE DURANGO, AND THE CAR VIOLENTLY SHOOK, MADE A REVVING NOISE, AND ACCELERATED. MY FOOT WAS TO THE FLOOR AND THE CAR WOULD NOT STOP. I HIT TWO CARS IN FRONT OF ME, WHICH WAS THE ONLY WAY THE CAR ACTUALLY STOPPED MOVING, AND IT WASN'T UNTIL I TURNED THE CAR COMPLETELY OFF THAT THE NOISE AND SHAKING STOPPED. A CASE WAS OPENED WITH FIAT CHRYSLER CORPORATE OFFICE THE DATE OF THE ACCIDENT. A 3RD PARTY COMPANY WAS HIRED TO INVESTIGATE THE VEHICLE AND PULL DATE OFF OF THE ELECTRONIC DATA RECORD. THAT REPORT WAS FORWARDED TO FCA FOR REVIEW ON 1/26/2019. TO DATE, NO ONE FROM FCA HAS CONTACTED ME REGARDING THE STATUS OF MY CASE. I CALL DAILY ONLY TO BE TOLD I WILL RECEIVE A PHONE CALL FROM SOMEONE, WHICH HAS YET TO HAPPEN. NO NAME, NUMBER, OR CONTACT INFORMATION HAS BEEN GIVEN TO ME. I WAS TOLD A LETTER WAS MAILED OUT TO ME FROM THE LEGAL DEPARTMENT WITH FCA ON 2/6/2019. TO DATE, NO LETTER HAS ARRIVED, AND WHEN I ASKED CORPORATE FOR INFORMATION ON WHO SENT THE LETTER, I AM NOT PROVIDED A NAME OR NUMBER OF ANYONE I CAN VERBALLY SPEAK WITH. I WAS ALSO TOLD SEVERAL VOICEMAIL MESSAGES HAVE BEEN LEFT FOR ME, BUT WHEN THE REPRESENTATIVE WENT TO CONFIRM MY PHONE NUMBER, THEY ADMITTED THEY HAD NO PHONE NUMBER ON FILE FOR ME - SO HOW COULD A VOICEMAIL MESSAGE BE LEFT? THIS ACCIDENT OCCURRED IN FRONT OF AN ELEMENTARY SCHOOL, DURING SCHOOL DROP OFF. THE OUTCOME COULD HAVE BEEN MUCH WORSE, AND THE FACT THAT NO ONE FROM A LARGE CORPORATION IS COMMUNICATING WITH ME IS APPALLING. I HAVE A VEHICLE THAT IS UN-DRIVABLE, AND I AM STILL PAYING A MONTHLY PAYMENT, EVEN THOUGH I CANNOT DRIVE THE CAR. I NEED INFORMATION ON THE STATUS OF MY CASE, AND NO ONE IS PROVIDING IT TO ME.

  4. Fuel/propulsion system, Feb 12, 2019

    CHECK ENGINE LIGHT WILL NOT GO OFF. HAD THE VEHICLE CHECKED THREE TIMES WITH SMOKE TEST AND SHOWS NO LEAKS. THE COMPUTER SHOWS A LEAK IN THE FUEL LINE AND CLEARS THE CHECK ENGINE LIGHT BUT COMES BACK ON A COUPLE DAYS.

  5. Exterior lighting, Feb 7, 2019

    THE REAR "RACETRACK" TAIL LAMP WHICH SPANS THE LIFTGATE FILLS WITH WATER. THIS IS THE SECOND TAIL LAMP ASSEMBLY ON MY VEHICLE. THE FIRST ONE WAS REPLACED BY DODGE UNDER WARRANTY. LESS THAN 1 YEAR LATER, THE REPLACEMENT IS ALSO LEAKING. SEVERAL REPORTS OF WATER IN THE LENS CAUSING ULTIMATE FAILURE OF THE ELECTRONICS AND THE LAMP.

  6. Exterior lighting, Feb 6, 2019

    REAR HATCH TAIL LIGHT GOT WATER INSIDE OF IT. RAIN WATER. POOR SEAL. NOW PART OF LIGHT IS NOT WORKING. THE DEALERSHIP QUOTED APPROXIMATELY $1200.00 TO REPLACE. ANOTHER $200.00 LABOR. CAN'T JUST REPLACE A BULB. HAVE TO REPLACE THE WHOLE ASSEMBLY. I AM LEARNING THIS IS A COMMON ISSUE WITH DURANGO'S THAT HAVE THIS LIGHT. THIS IS A MANUFACTURE FLAW WITH THESE LIGHT ASSEMBLIES. THEY SHOULD BE RECALLED!

  7. Electrical system, Exterior lighting, Structure, Feb 4, 2019

    RACETRACK LIGHT IN BACK OF DURANGO HAS WATER IN IT. PART OF LED LIGHT PANELIS NOW OUT AFTER A GOOD RAIN.

  8. Exterior lighting, Structure, Jan 31, 2019

    TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE DUE TO MOISTURE FROM THE RAIN. THE VEHICLE WAS TAKEN TO DIEHL CHRYSLER DODGE JEEP RAM OF ROBINSON (6181 STEUBENVILLE PIKE, MCKEES ROCKS, PA 15136, (412) 722-1800), BUT WAS NOT DIAGNOSED BECAUSE IT EXCEEDED 36,000 MILES. THE DEALER STATED THAT THE FAILURE WAS A WEATHER ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

  9. Exterior lighting, Jan 24, 2019

    THE CENTER LED LIGHT ON MY DURANGO SOMEHOW HAS WATER IN IT; THE WATER ORIGINALLY CAUSED A SHORT ON ONE SIDE THAT DIMMED THE LIGHT. I FIRST NOTICED DECEMBER 2018 WHEN A MOTORIST STOPPED ME AFTER TAKING A PICTURE. AS OF JANUARY 21, 2019 THE LIGHT HAS COMPLETELY WENT OUT DUE TO THE WATER DAMAGE. THIS HAS TO BE SOME SORT OF MANUFACTURER DEFECT AS I AM NOT SURE WHERE THE WATER IS ENTERING IN. ON THE 21ST I WAS PULLED OVER BY A POLICE OFFICER BECAUSE HE SAID THE FLICKING COULD POTENTIALLY CAUSE AN ACCIDENT. LUCKILY I WAS LEFT OFF WITH A WARNING. PER WESTGATE DODGE HERE IN INDY THE FIX WILL COST MORE THAN $1300 TO CORRECT. I HAVE PROVIDED

  10. Electrical system, Exterior lighting, Jan 22, 2019

    WATER IS ENTERING TAILLIGHT UNIT CAUSING ELECTRONICS TO SHORT. WATER IS ENTERING DUE TO A POORLY DESIGNED SEAL ON THE TOP BACK OF TAILLIGHT.

  11. Electrical system, Exterior lighting, Jan 22, 2019

    REAR TAIL LIGHT HOUSING CENTER SECTION IN THE LIFT GATE HAS WATER INTRUSION WHICH HAS CAUSED LED LIGHTS TO SHORT OUT. NOTICED LIGHTS OUT AND WATER IN HOUSING WHILE VEHICLE WAS PARKED BUT SMELLED THE ORDER OF ELECTRICAL SMOKE WHILE DRIVING.

  12. Exterior lighting, Jan 15, 2019

    "TAKATA RECALL" I PURCHASED A 2015 DODGE DURANGO ON DECEMBER 3 2015 HOWEVER I NOTICE THAT ITS WATER CONDENSE IN THE RACETRACK LIGHT AND ITS A COUPLE OF SPOTS WHERE ITS BLOWED OUT THATS VERY DANGEROUS AND NEEDS IMMEDIATELY ATTENTION..

  13. Seats, Jan 12, 2019

    THE FRONT PASSENGER HEADREST ACTIVE HEAD RESTRAINT SAFETY DEVICE DEPLOYED WITHOUT WARNING DURING NORMAL DRIVING. THERE WAS NO IMPACT, ETC. , THAT WOULD CAUSE THE DEVICE TO DEPLOY. THE DEVICE ERRANTLY DEPLOYED. HAD A PASSENGER BEEN IN THE VEHICLE THIS COULD HAVE RESULTED IN SERIOUS INJURY. THE VEHICLE WAS NOT IN MOTION. THROUGH ONLINE RESEARCH, I NOTED THAT THIS SEEMS TO BE A COMMON ISSUE. BUT I DO NOT SEE A RECALL ON IT.

  14. Exterior lighting, Jan 7, 2019

    THERE IS WATER GETTING INTO MY REAR 'RACETRACK' TAILLIGHT AREA CAUSING THEM TO SHORT OUT AND BECOMING A DANGER TO OTHERS ON THE ROAD. NOTICED IT AROUND JUNE 2018

  15. Exterior lighting, Jan 2, 2019

    TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WATER LEAKED INSIDE THE TAIL LIGHT ASSEMBLY, WHICH CAUSED THE TAIL LIGHTS TO MALFUNCTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

  16. Other or unspecified, Jan 1, 2019

    THE CLUTCH PEDAL STICKS TO THE FLOOR. HAPPENED WHILE DRIVING. CAN'T ACCELATE OR CHANGE GEARS. NO NOISE OR SMELL OR WARNING PRIOR TO THIS HAPPENING. PEDAL CAN ONLY BE MANUALLY LIFTED. NO PRESSURE IN CLUTCH PEDAL ANYMORE.

  17. Electrical system, Exterior lighting, Dec 27, 2018

    REAR TAILLIGHT ASSEMBLY HAS WATER CAUSED BY A MANUFACTURE DEFECT OF NOT PROPERLY SEALING LIGHT ASSEMBLY. VEHICLE WAS TAKEN TO THE LOCAL DODGE DEALERSHIP AND WAS TOLD THIS IS A COMMON PROBLEM WITH LIGHT ASSEMBLY. THIS IS A SAFTEY PROBLEM AND A RECALL SHOULD BE ISSUED. THIS CAN CAUSE A REAR END ACCIDENT WHICH WILL RESULT IN INJURIES. THE VEHICLE USED BY A LAW ENFORCEMENT AGENCY'S ACROSS THE COUNTRY AND CAN CAUSE AN INJURY TO A LAW ENFORCEMENT OFFICER.

  18. Seats, Fuel/propulsion system, Dec 21, 2018

    CHECK ENGINE LIGHT IS COMING ON FOR EVAP PROBLEM. I DON'T HAVE A GAS CAP. THE DEALERSHIP SUPPOSEDLY FIXED THE ISSUE, 1 WEEK LATER...IT'S ON AGAIN. SEAT INSIDE PACKING IS NO LONGER IN PLACE. DRIVING OVER BUMPS SOUNDS LIKE THE SUSPENSION IS BROKE.

  19. Electrical system, Exterior lighting, Dec 17, 2018

    REAR 'RACETRACK' LED LIGHTING FULL OF WATER FROM CONDENSATION. LIGHTING IS SHORTING OUT AND I AM CONCERNED ABOUT PRICE TO FIX. ALSO IT MAY BE A DANGER TO OTHER DRIVERS AT NIGHT. 27,000 MILES AND ALREADY GETTING WORSE.

  20. Air bags, Vehicle speed control, Fuel/propulsion system, Dec 14, 2018, crash

    1. AIR BAG CONTINUOUSLY POPS UP WHENEVER DRIVING, I HAVE RECEIVED MULTIPLE EMAILS FROM WESTGATE AND TAKEN TO THEM WITH NO REPAIR. RECENT ACCIDENT AIRBAG DID NOT WORK. 2. I AM UNABLE TO OPEN GAS TANK FROM INSIDE, I LITERALLY HAVE TO GET OUT GO TO BACK OF TRUCK AND PULL A LEVER, I FOUND OUT HOW TO DO THIS BY ANOTHER OWNER WHO DID IT ON YOUTUBE. I ALMOST GOT HIT BY CAR TWICE. 3. I WAS IN A CAR ACCIDENT WHERE I RAN INTO A MINI MALL, I PULLED UP AND PARKED THEN THE CAR JUST TOOK OFF ON OWN, IT HAPPEN SO FAST AND ONLY THING I OUR POLICE COULD THINK WAS I PUSHED WRONG PEDDLE BUT I DID NOT, I DID TAKE TO WESTGATE FOR REPAIRS, THERE WAS A RECALL AND WAS NEVER REIMBURSED FOR $500 DEDUCTIBLE OR PAIN/SUFFERING

  21. Electrical system, Exterior lighting, Dec 11, 2018

    THE REAR TAIL LIGHT ASSEMBLY, MIDDLE PORTION, HAS COLLECTED WATER INSIDE OF IT WHICH COMES IN CONTACT WITH THE TAIL LIGHT LED'S INSIDE CAUSING THEM TO SHORT TO GROUND. THEY BLINK/FLASH ERRATICALLY BUT MOST OF THE TIME ARE NOT ON. ALSO THE LICENSE PLATE LIGHTS ARE AFFECTED BY THIS AND ARE NOT WORKING EITHER. EVEN AFTER LOOSENING THE ASSEMBLY AND DRAINING THE WATER CONDENSATION CAN STILL BE SEEN INSIDE.

  22. Exterior lighting, Dec 9, 2018

    THE LENSE ON THE CENTER BRAKE LIGHT (RACE TRACK LIGHT), APPARENTLY HAS A DEFECTIVE GASKET, ALLOWING THE BRAKE LIGHTS TO FILL WITH WATER AND CAUSE THEM TO GO OUT. I ONLY HAVE 22,000 MILES ON THIS CAR, IT'S MY BABY! IT WILL BE AWHILE BEFORE I CAN FIX THIS, AS IT WILL BE OVER $1000 TO REPAIR. RIDICULOUS! SAFETY DOESN'T SEEM TO BE MUCH OF A CONCERN FOR DODGE.

  23. Exterior lighting, Dec 7, 2018

    TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE REAR RACETRACK LIGHT FILLED WITH WATER AND FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. *TT CONSUMER STATED DEALER WAS NOIFIED BOTH TIMES. IT WAS REPAIRED TWICE.*JB

  24. Electrical system, Exterior lighting, Dec 7, 2018

    WATER IS GETTING INTO THE REAR TAIL LIGHTS THROUGH THE FACTORY SEAM. THERE ARE NO VISIBLE CRACKS ON THE TAIL LIGHT AND WATER IS POOLING UP ON THE INSIDE AND SLOWLY LEAKING OUT OF THE FACTORY SEALS AROUND THE HOUSING. WATER IS CAUSING THE LIGHTS TO SHORT OUT.

  25. Exterior lighting, Dec 5, 2018

    WATER ENTERING THE REAR LIGHT BAR PLASTIC COVERING AND SHORTING OUT THE LIGHT SYSTEM. THIS IS AN ONGOING PROBLEM CAUSING THE LIGHTS TO NOT WORK AND SAFETY ISSUE.