2015 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 503 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Durango model years with reports.
Of the 2015 reports, 26 involved a crash and 4 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints
503 reports, newest first.
Engine and engine cooling, Aug 23, 2018
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL ANTI-FREEZE ODOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BEST CHRYSLER DODGE JEEP RAM (520 COLONY PL, PLYMOUTH, MA) WHERE IT WAS DIAGNOSED THAT A CRACK IN THE RADIATOR CAUSED THE ODOR AND RECOMMENDED IT BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE DEALER'S DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Power train, Aug 21, 2018, crash
~OCTOBER 2017, I WAS PARKED IN MY DRIVEWAY WITH MY DAUGHTER IN THE REAR SEAT; I WAS GETTING READY TO EXIT MY DRIVEWAY WHEN I REALIZED MY KEY FOB WAS INSIDE THE HOUSE. I LEFT THE CAR TO GO GET MY KEY FOB AND LEFT THE DOOR OPEN; BY THE TIME I GOT TO MY BACK DOOR, MY DAUGHTER WAS SCREAMING (SHE WAS IN HER CAR SEAT) AND THE CAR WAS MOVING BACKWARD DOWN THE DRIVEWAY, SCRAPING AGAINST THE HOUSE, INTO THE STREET AND ACROSS THE ROAD TO THE NEIGHBOR'S HOUSE UP THEIR DRIVEWAY. I RAN AFTER THE VEHICLE AND RIGHT BEFORE IT STRUCK MY NEIGHBOR'S GARAGE, WAS ABLE TO THROW MY FOOT INTO THE BRAKE FROM THE SIDE WHILE I FELL ON THE GROUND. I WAS BRUISED AND MY CAR WAS DAMAGED, BUT MOST IMPORTANTLY MY DAUGHTER WAS FINE BUT SCARED. I WENT TO THE DEALERSHIP TO HAVE THEM TAKE A LOOK AT THE DOOR/MIRROR AND COMPLAINED ABOUT THE ISSUE (THIS IS REFERENCED IN THE "ACTION PLAN" FOR THE VISIT), AND THE GENTLEMAN AT THE MIKE SMITH BEAUMONT DEALERSHIP STATED THAT MY VEHICLE MUST HAVE HAD A QUIRK, BECAUSE THERE WAS ALREADY AN UPDATE AVAILABLE ON THAT WHICH THEY WOULD TEST. WHEN I CAME BACK TO GET MY VEHICLE, I ASKED ABOUT THE UPDATE, AND HE STATED THAT HE WAS MISTAKEN; THAT ONLY PICKUP TRUCKS WERE GETTING THAT UPDATE. I ASKED WHY, BECAUSE THERE'S NO LESS SAFETY RISK IN A DURANGO (IN FACT, PROBABLY MORE CHILDREN). HE DID NOT HAVE AN ANSWER BUT SAID HE WOULD GET BACK TO ME. NO ONE DID, AND I COMPLAINED TO DODGE ONLINE. EVENTUALLY IN AUGUST 2018 I GOT AN ODDLY PHRASED NOTICE THAT DID NOT USE THE WORD RECALL BUT STATED THAT "REPAIRS" NEEDED TO BE MADE. I WROTE TO DODGE AGAIN AND ASKED IF THEY WOULD ASSIST WITH THE ORIGINAL PROBLEMS TO MY DOOR/WINDOW BUT THEY WOULD NOT. I AM DISAPPOINTED THAT DODGE DID NOT INCLUDE DURANGOS IN THIS OBVIOUSLY EXISTING TECHNOLOGY AND DISAPPOINTED THAT IT TOOK A YEAR TO TAKE ANY ACTION (WHICH DOES NOT HELP MY REPAIRS). I AM VERY GRATEFUL WE WERE NOT MORE BADLY INJURED.
Electrical system, Exterior lighting, Aug 20, 2018
AFTER ANY AMOUNT OF RAIN ETC. WATER LEAKING INTO LED RACETRACK LIGHTING CAUSING LED TO SHORT OUT. WATER POOLING IN DRIVER AND PASSENGER SIDES RACETRACK STRIP ... DEFECTIVE PART NOT SEALED PROPERLY.
Structure, Aug 6, 2018
I WAS AT THE LIFT GATE CLOSE TO THE LIGHTS. THE EDGE OF THE LIGHT CUT ME REALLY BAD. THIS WAS NOT THE FIRST TIME.
Other or unspecified, Aug 5, 2018
STATIONARY - WHENEVER SOMEONE EXITS THE VEHICLE, IT WOULD CONTINUOUSLY BEEP AND DISPLAY A MESSAGE SAYING KEY FOB NOT DETECTED- BUT IT'S SITTING IN THE CUP HOLDER. THERE HAVE BEEN SEVERAL OCCASIONS WHEN I'M STOPPED AT A STREETLIGHT AND THE CAR WOULD SHUT OFF. DODGE HAS NOTED THE PROBLEM, BUT COULD NOT FIND ANYTHING WRONG. ONGOING SINCE 2015.
Seats, Jul 31, 2018
WAS DRIVING AND HAD TO BRAKE SUDDENLY AND THE DRIVERS HEADREST DEPLOYED (ACTIVE HEADREST) BUT THERE WAS NO REAR COLLISION OR ANY COLLISION FOR THAT MATTER. MY HEAD NEVER TOUCHED THE HEADREST. JUST HEARD A POP AND THE SPRING LOADED HEADREST POPPED FORWARD AND WILL NOT RESET. CONTACTED THE DEALERSHIP AND IT IS GOING TO COST APPROXIMATELY $800 TO FIX THE HEADREST.
Exterior lighting, Jul 19, 2018
REAR RACE TRACK LIGHTING WORKS INTERMITTENTLY, CAUSING NO LIGHTS ON THE LICENCE PLATE AT NIGHT. LED LIGHTING BURNT OUT IN AREAS WHEN WORKING. THIS IS THE SECOND TIME IT HAS HAPPENED AND VERY EXPENSIVE FIX!
Power train, Jul 3, 2018, crash
I STARTED THE VEHICLE WITH ONE FOOT STILL OUTSIDE OF THE VEHICLE SO THE KEY FOB COULD BE DETECTED AND EXITED. AS I EXITED THE VEHICLE AND TOOK MY RIGHT FOOT OFF THE BRAKE THE CAR THEN ENGAGED INTO DRIVE AND CRASHED INTO THE WOODS. MY RIGHT ARM WAS SLAMMED IN THE DOOR AND I HIT MY BACK ON THE SIDE OF THE VEHICLE. FOUR OF MY SMALL CHILDREN WERE OUTSIDE OF THE VEHICLE WHEN THIS HAPPENED. THERE WAS A DECENT AMOUNT OF DAMAGE TO THE VEHICLE. I TOOK MY VEHICLE TO A LOCAL DEALERSHIP WHERE THE PROBLEM WAS NOT DUPLICATED AND THEY COULD DO NOTHING TO RECTIFY THE PROBLEM. I AM CURRENTLY WAITING TO HEAR BACK FROM THE MANUFACTURER. I HAVE RECEIVED MEDICAL ATTENTION FOR MY INJURIES AND A POLICE REPORT HAS BEEN FILED. THIS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. *TT *DT UPDATED 10/15/18*JB
Exterior lighting, Jun 30, 2018
MOISTURE GOT INSIDE REAR 'RACETRACK' LIGHT AND NOW THAT PART DOES NOT LIGHT UP. MANY OTHER DURANGOS HAVE REPORTED THIS ISSUE.
Exterior lighting, Jun 27, 2018
WATER LEAKING INTO REAR LIFTGATE LIGHT
Exterior lighting, Jun 26, 2018
THE MIDDLE SECTION OF MY REAR "RACE TRACK LED" TAILLIGHT WENT OUT AFTER ONLY HAVING THE CAR FOR 3 YEARS. THERE IS WATER IN THE HOUSING FOR THE LIGHT. I HAVE NEVER BEEN REAR ENDED OR IS THERE ANY VISIBLE CRACKS. FROM WHAT I'M FINDING ON THE INTERNET THIS SEEMS TO BE A MAJOR PROBLEM THAT IS AFFECTING MANY DURANGO OWNERS.
Visibility/wiper, Jun 19, 2018
THE SUNROOF GLASS ON OUR 2015 DURANGO EXPLODED OUTWARD WITHOUT WARNING. THE ENVIRONMENTAL FACTOR WAS NORMAL, DRIVING CONDITION WAS NORMAL. THE VEHICLE WAS IN MOTION ON A HIGHWAY BUT NO OTHER VEHICLE OR EXTERNAL OBJECTS WERE INVOLVED.
Electrical system, Exterior lighting, Jun 12, 2018
REAR TRACKLIGHT HOLDING WATER AFTER RAIN AND CARWASH
Exterior lighting, Jun 6, 2018
THE REAR PASSENGER LIGHT STAYS ON ALL THE TIME THE BLINKER WILL NOT WORK. WE HAVE CHANGED THE WHOLE UNIT AND IT STILL DOES THE SAME THING. I NOW HAVE IT AND THE SHOP AND GOING TO COST ME A LOT OF MONEY. MY DURANGO IT NOT OLD ENOUGH TO HAVE THIS PROBLEM. I LOVE MY DURANGO 2ND ONE WE HAVE BOUGHT.
Electrical system, Exterior lighting, Structure, Jun 6, 2018
WATER IN THE TAIL LIGHT EVENTUALLY BURNED OUT THE LOWER LEFT HAND SIDE, LOOKS TO BE FAULTY SEALANT
Exterior lighting, Jun 1, 2018
THE RACE TRACK BRAKE LIGHTING ON THE BACK HATCH HAS FILLED WITH WATER AND FAILED SAFETY INSPECTION. THERE ARE NO SCRAPES, SCRATCHES, OR ANY INDICATION THAT ANYTHING IS DAMAGED. THERE HAVE BEEN NUMEROUS COMPLAINTS FROM OTHER OWNERS WITH SIMILAR LIGHTING AND THE FIX IS OVER $1,000. I BOUGHT THE CAR BRAND NEW AND HAVE CONTACTED BOTH THE DEALER AND DODGE CORPORATE WHO WILL NOT ACCEPT RESPONSIBILITY FOR AN OBVIOUS DEFECT/DESIGN FLAW.
Seat belts, May 29, 2018
THE FRONT PASSENGER PILLAR LOOP OVERMOLDING HAS CRACKED. IT HAS CRACKED IN SUCH A MANNER THAT THE WEBSLOT WIDTH HAS BEEN REDUCED TO A POINT WHERE IT PINCHES THE WEBBING. THE BELT CAN BE EXTRACTED FOR WEARING, BUT THE RETRACTOR SPRING CANNOT RETRACTOR THE WEBBING. THIS CREATES A CONDITION WHERE THE PASSENGER CAN BUCKLE UP, AND IF THEY LEAN FORWARD, THEY CAN INADVERTENTLY CREATE SLACK IN THE BELT SYSTEM. THIS HAPPENED OVER THE WINTER IN MICHIGAN. *TT
Exterior lighting, May 29, 2018
SEALS AROUND THE REAR LIFTGATE RACETRACK LIGHTING HAVE ALLOWED WATER TO ENTER MAKING THE LIGHTS FAIL. THIS CAUSES A SAFETY ISSUE BY HAVING THE RACETRACK LIGHTS TO FAIL.
Exterior lighting, May 28, 2018
SEALS AROUND THE REAR LIFTGATE RACETRACK LIGHTING HAVE ALLOWED WATER TO ENTER MAKING THE LIGHTS FAIL. THIS CAUSES A SAFETY ISSUE BY HAVING THE RACETRACK LIGHTS TO FAIL. STATE INSPECTIONS ALSO FAIL THIS FAULT UNTIL THE UNIT IS REPLACED FOR $1120 IN PARTS WHICH WILL EVENTUALLY FAIL AGAIN, WE ARE NOT FIXING THIS ISSUE WE ARE PUTTING A BAND-AID ON A SITUATION NEEDS TO BE LOOKED AT.
Power train, Structure, May 23, 2018, crash
HAD PULLED CAR INTO GARAGE AND THOUGHT CAR WAS IN PARK. HAD NOT TURNED ROTARY SHIFTER ALL THE WAY TO PARK, SO CAR WAS IN REVERSE. STARTED TO EXIT THE VEHICLE AND REMOVED FOOT FROM BRAKE AND CAR STARTED PULLING BACKWARD. I JUMPED BACK INTO CAR AND APPLIED BRAKE JUST AS CAR DOOR, WHICH WAS AJAR, STRUCK GARAGE FRAMING, BADLY DAMAGING DOOR. IF I HAD NOT BEEN ABLE TO GET BACK INTO THE CAR I MAY HAVE BEEN KILLED BECAUSE THERE WAS NOWHERE TO MOVE IN THE GARAGE. CHRYSLER SHOULD AUTOMATICALLY PUT THESE ROTARY SHIFTER CARS INTO PARK IF VEHICLE IS STOPPED AND CAR DOOR IS OPENED.
Exterior lighting, May 11, 2018
THE RACETRACK TAIL LIGHTING IS FILLING UP WITH WATER DUE TO LEAKING SEALS. THE WATER IS SHORTING OUT THE LIGHTING SYSTEM AND CAN COMPLETELY SHORT OUT LEAVING NO CENTER BRAKE LIGHT ON THE LIFT GATE, LEAVING YOU VULNERABLE TO A REAR END COLLISION. THIS AFFECTS THE WHOLE ELECTRICAL SYSTEM. DODGE IS AWARE OF THE PROBLEM AND THE FIX IS TO HAVE THE CONSUMER PAY $1100 TO REPLACE IT EVEN THOUGH IT WILL HAPPEN AGAIN.
Exterior lighting, May 7, 2018
I HAVE 2015 DOSGE DURANGO RT AND IIT HAS RACETRACK STYLE TAIL LIGHT WHICH DIVIDED IN TO THREE SECTION RIGHT SIDE TAIL LIGHT, CENTER LIFT GATE TAIL LIGHT AND RIGHT SIDE TAIL LIGHT FROM THIS THREE SECTION THE CENTER SECTION WHICH IS MOUNTED ON TAIL GATE IS STARTED TO HAVE WATER BUILDING UP IN IT AND I COULDNT FIGURE OUT AT FIRST THAN AFTER DOING LITTLE SEARCH ON INTERNET I CAME ACROSS LOT OF PEIPLE'S COMPLAINT WITH SAME PROBLEM AND NO SOLUTION AND THAN SUDDENLY THE RIGHT LOWER CORNER OF CENTER TAIL GATE TAIL LIGHT JUST WENT OUT. FOR THIS PARTICULAR PROBLEM I AM DEFINITELY BLAMMING DODGE FOR INSTALLING BAD DEFECTIVE PARTS ON THEIR VEHICLES AND THEY SHOULD CHANGE THEM OUT UNDER RECALL FOR FREE BECAUSE THIS IS REALLY SHAME TO CHARGE 50,000$ FOR CAR THAT HAS FACTORY INSTALLED DEFECTIVE PARTS AND COMPANY IS NOT TAKING STEPS TO CHANGE THEM OUT.
Exterior lighting, Apr 30, 2018
THE REAR LIGHT CENTER LIGHT PANEL ON THE LIFT GATE (AKA RACETRACK LIGHTS) WERE NOT SEALED PROPERLY AND AS A RESULT WATER PENETRATED BOTH SIDES AND BURNED OUT ALL THE BULBS. THIS SEEMS TO BE A COMMON PROBLEM WITH DODGE AND THE DEALER WILL NOT COVER. THIS IS A CLEAR DEFECT AND DEALER SHOULD BE MADE RESPONSIBLE FOR REPAIR SINCE, WITHOUT THESE LIGHTS, THE CAR IS NOT AS SAFE SINCE IT WOULD BE LESS LIKELY FOR A FOLLOWING DRIVER TO SEE ME BRAKING OR BACKING UP WITHOUT THESE LIGHTS FUNCTIONING.
Electrical system, Exterior lighting, Apr 30, 2018
MY REAR TAIL LIGHT HAS WATER IN IT. TOLD DEALERSHIP AT 36K OIL CHANGE AND THEY SAID YES IT HAPPENS ALL THE TIME JUST PUT A HOLE IN IT TO ALLOW IT TO LEAK OUT. I SAID NO THAT ISNT WHAT YOIR SUPPOSED TO DO AND THEY TOLD ME DODGE WILL NOT COVER IT.
Exterior lighting, Apr 27, 2018
RACETRACK LIGHTING ON REAR HATCH BURNT OUT. MOISTURE INSIDE.