2015 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 503 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Durango model years with reports.
Of the 2015 reports, 26 involved a crash and 4 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints
503 reports, newest first.
Engine, Lane departure, Oct 1, 2023, crash
My vehicle does not let off any warning that the engines overheating and the line stays in the middle of hot and cold but really my engines overheating my fan is not on and I get no indication No Light No notification stating me what the real problem is every time we hook something up to it to see what's wrong it lets off another issue with the vehicle and I can't seem to get it answer to what's wrong with the vehicle
Exterior lighting, Sep 13, 2023
The racetrack light bar located on the trunk door is dimming due to water intrusion from the poor/lack of sealing on the light. This lack of sealing keeps making water go in to the light, thus reducing the car's visibility at night. A lot of Durangos have this problem and there is no fix from the dealer, other than buying a new $1,300.00 light. The only thing we can do is to actually drain the water once a week by removing screws in the light bar, but at last, this only prolongs the inevitable. Some folks have resorted to removing the light from the tailgate and applying plastic friendly silicone to prevent water intrusion. Still, water enters the light bar. It's a shame.
Electrical system, Fuel/propulsion system, Aug 21, 2023
fuel pump relay is failing to work from time to time
Seats, Aug 11, 2023
The driver’s side headrests randomly popped out while I was driving, causing possible whiplash.
Fuel/propulsion system, Aug 1, 2023
Engine cranks without starting. Could be related to recall done up to 2013 on Fuel pump relays. This has been ongoing for months.
Other or unspecified, Jul 28, 2023
The front passenger headrest sprung out and hit my husband in the back of the head while we were driving.
Seats, Jul 19, 2023
The contact owns a 2015 Dodge Durango. The contact stated that while driving at approximately 60 MPH, the passenger’s side seat headrest exploded. The vehicle was steered into a gas station where the headrest was inspected. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 65,578.
Suspension, Jun 4, 2023
I was driving at 55 miles per hr and heard a snap.. pulled over and noticed that rear bushing were hanging on each side. 2 bolts that hold the bushings were broken on rear front
Seats, May 15, 2023
Drivers active headrest deployed while driving hitting driver in the head while vehicle was in motion
Other or unspecified, Apr 2, 2023
Driver headrest randomly deployed hit me in the back of the head and strained my neck
Air bags, Mar 31, 2023
1. I had just entered my 2015 Dodge Durango Citadel and shut the driver side door when the driver side headrest safety restraint burst open unexpectedly hitting the back of my head and thrusting it forward. Thus far, I have suffered muscle pain and soreness requiring an x-ray and some medications. 2. I had not yet started the engine. The car was sitting still in the parking lot and it was not running when the incident occurred. It frightens me thinking how bad this could have turned out had I been driving down the interstate at 70 mph or if one of my grand daughters had been sitting in that seat. 3. Post incident my husband drove the vehicle to the dealership where it was purchased, they removed the headrest and informed him Dodge had issued an extended warranty on the headrest so there would be no charge (the headrest is still at the dealership). They had to order a new headrest however, they sent him home driving the Dodge Durango with a disabled airbag system (UNSAFE). This has been a known issue with Chrysler-Jeep-DODGE since 2010 and there has been no recall. 4.The vehicle has not been inspected by anyone. I have notified my insurance company and Dodge Customer Service. There were NO warning lamps, messages or other symptoms of the problem prior to the incident. 5. I have a call in to the dealership requesting a loaner vehicle to drive as mine is unsafe with a disabled airbag system.
Engine, Mar 3, 2023
my 2015 dodge Durango is making a ticking noise from the engine at all times. The truck only has 122088 miles and upsetting that something like this is messed up so early on. The noise seems like it must be the engine lifters. Have done some research and it’s common issue in similar make and models.
Seat belts, Feb 27, 2023
The passengers seatbelt no longer retracts . Have to pay OOP to get it replaced seat was barely used and had my 17 year old sit in the seat who is lengthy and skinny the seatbelt no longer will go back in…. Not happy this should be included in the recall.
Seat belts, Engine, Feb 27, 2023
Front passenger seat belt won’t retract. Rocker arms ticking. They were fixed 15 months ago and ticking again
Seat belts, Feb 16, 2023
One seatbelt failed completely, refused to retract. The other one is failing. The first is in the process of getting replaced and the second is inevitably going to fail. Somehow this vehicle is not covered under the extended protection regarding the seatbelt for the 2013-2015 Dodge Durangos and Jeep Cherokees that had this problem. The dealers will not provide assistance and this a safety issue for me and my family.
Electrical system, Exterior lighting, Jan 25, 2023
The contact's daughter owns a 2015 Dodge Durango. The contact stated that the middle rear taillight, known as the racetrack light, frequently burned out due to moisture entering the brake light housing. The contact had taken the vehicle to the dealer where the light had been replaced; however, the failure recurred. The manufacturer was also notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not repaired. The failure mileage was unknown.
Air bags, Jan 16, 2023
Passenger Occupant Detection system is faulty. Airbag service system indicator light comes and goes. The vehicle has been seen by an independent service center and they say this is a common issue with dodge and thus issue should be covered by dodge.
Exterior lighting, Dec 31, 2022
Rear "Racetrack" break light filled with water and now has stopped working.
Seat belts, Dec 28, 2022
Hello, I just had my two front seatbelts replaced because of the safety recall of the pretensioners. I also noticed that the 3rd row seatbelts are having the same issue the upper part that holds the seatbelt is cracked and seatbelts won't retract back in once my kids use them I need to manually feed them back in inch by inch until it all goes back in slowly.
Air bags, Seat belts, Dec 6, 2022
Car was parked and off when the passenger headrest airbag deployed. No one was in the vehicle during the incident. The driver and passenger seat belt guide are cracked.
Equipment, Nov 17, 2022
The contact owns a 2015 Dodge Durango equipped with an engine oil dipstick, Part Number: 53034186AC. The contact stated that from the time the vehicle was purchased, there was significant smoke coming out of the exhaust pipe while starting the vehicle. The contact stated that the failure occurred intermittently. There was no warning light illuminated. Additionally, the contact stated that he noticed that the oil level would be significantly low after driving 1,000 or 1,500 miles. The contact stated that as the dipstick fractured, he took the vehicle to the dealer for part replacement. However, the dealer provided him with a different dipstick, Part Number: 53034186AD and informed him that the replacement part was the correct part for the vehicle. The contact was informed that the original dipstick was the wrong part and had caused him to add an excessive amount of oil in the vehicle, which led to smoke coming out of the exhaust pipe. The contact stated that he had not experienced a failure since replacing the dipstick. The contact related the failure to Chrysler Technical Service Bulletin Number: 09-010-15. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 5.
Seats, Nov 4, 2022
Passenger side head rest popped open while my wife was driving my grandson home from school. He (grandson) was leaning slightly forward getting something out of his backpack so it didn't hit his head. after they got home I looked at it (headrest) and noticed broken plastic (see pictures). We bought the SUV in 2016 at a local Dodge car lot and we are the 2nd owner.we haven't had any problems with it since we owned it. There was no accident at the time it popped. We are in our early 70s and concerned that the driver side might do the same and possibly hit our head.My wife said it made a loud noise and sprung out hard.
Exterior lighting, Seats, Other or unspecified, Nov 2, 2022
THE HEADREST ON THE PASSENGER SEAT JUST POPPED OPEN WHILE WE WERE DRIVING. THE REAR VIEW CAMERA OFTEN DOESN'T RESPOND IMMEDIATELY WHEN WE PUT THE CAR IN REVERSE OR JUST STAYS BLACK FOR AWHILE. NAVIGATION IS SLOW SOMETIMES. IT SEEMS TO BE THE THE SYSTEM KEEPS ON RESETTING BECAUSE MY RADIO STATIONS ARE ERASED WHEN I TURN ON THE CAR. THE REPROGRAM AND IT CONTINUES TO DO THAT. WHEN WE ARE DRIVING THERE IS A SOUND COMING FROM THE DASHBOARD. LIKE A RATTLELING SOUND. WE STILL HAVEN'T FIGURED OUT WHAT IT IS. THERE ARE TIMES WHEN WE ARE DRIVING AND IT SEEMS LIKE A GEAR IS SHIFTED WHEN WE DID NOT STEP ON THE GAS.
Electrical system, Exterior lighting, Vehicle speed control, Nov 1, 2022
Water has collect in race strip light, since then I’ve been experiencing electrical problems with the car.
Electrical system, Oct 15, 2022
Water in tail lights. (Race track lighting) Yes, water in race track burns out rear lights causing a hazard for vehicles following not able to notice the vehicle in front. Replaced multiple times. Same outcome. (Water leakage) lights burnt out. It’s been inspected by dealership and ASC certified mechanics. No warning when the race track lights go out. Only way to notice is when you start to see water build up in the race track lighting.