2001 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,027 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Escape model years with reports.
Of the 2001 reports, 77 involved a crash and 60 involved a fire. 75 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Seat belts, front, buckle assemblyDec 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES, A POST WITHIN THE SAFETY BELT BUCKLE COVERS COULD FRACTURE, WHICH COULD AFFECT LATCH FUNCTION, RESULTING IN EITHER A "NO LATCH" OR "PARTIAL LATCH" CONDITION. IN THE "PARTIAL LATCH" CONDITION, THE BUCKLE TONGUE CAN BE INSERTED INTO THE BUCKLE AND APPEAR TO BE ENGAGED, BUT WILL RELEASE FROM THE BUCKLE WITHOUT THE PUSH BUTTON BEING DEPRESSED WHEN A RELATIVELY LOW LOAD IS APPLIED, SUCH AS WHEN AN OCCUPANT MOVES SLIGHTLY IN THE SEAT.
IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.
DEALERS WILL HAVE THE DRIVER AND FRONT PASSENGER SAFETY BELT BUCKLE COVER REMOVED AND REPLACED WITH A NEWLY DESIGNED SERVICE BUCKLE COVER. OWNER NOTIFICATION BEGAN ON FEBRUARY 2, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V507000 on NHTSA.gov
Visibility, windshield wiper/washer, linkagesNov 27, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE WINDSHIELD WIPER LINKAGE CAN DISENGAGE DUE TO A BROKEN BALL SOCKET.
THIS CONDITION WILL LIKELY RESULT IN SUDDEN AND COMPLETE LOSS OF THE WINDSHIELD WIPER FUNCTION, OR OF THE WIPER FUNCTION ON THE DRIVER SIDE ONLY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE WIPER MODULE.
Campaign 00V387002 on NHTSA.gov
Fuel system, gasoline, deliverySep 18, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE O-RING SEALS IN THE FUEL LINE CONNECTOR AT THE OUTLET END OF THE FUEL FILTER WERE DAMAGED WHEN THE LINE WAS CONNECTED TO THE FILTER DURING VEHICLE ASSEMBLY. IN SOME CASES, THIS DAMAGE COULD RESULT IN A FUEL ODOR, OR POSSIBLY IN FUEL DRIPPING FROM THE CONNECTION.
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL LINE. OWNER NOTIFICATION BEGAN SEPTEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V277001 on NHTSA.gov
Wheels, hubcap/coverSep 12, 2000
VEHICLE DESCRIPTION: SOME 4X2 SPORT UTILITY VEHICLES NOT EQUIPPED WITH AN ANTILOCK BRAKING SYSTEM MAY HAVE INADVERTENTLY BEEN BUILT WITH 4X4 REAR HUBS INSTEAD OF 4X2 HUBS. IF THE INCORRECT HUBS ARE INSTALLED ON A 4X2 VEHICLE, THE REAR WHEELS CAN LOOSEN, OR IN SOME CASES, SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD CAUSE LOSS OF CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR HUBS AND, IF NECESSARY, REPLACE THEM. OWNER NOTIFICATION BEGAN SEPTEMBER 25, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V260001 on NHTSA.gov
Vehicle speed controlAug 9, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE CAN HAVE A CRACKED OR MISSING SPEED CONTROL CABLE SERVO CAP LOCATING TAB. THE LOCATING TAB COULD ENTER THE SERVO CLUTCH CAVITY AND INTERFERE WITH THE SPEED CONTROL SERVO CLUTCH. ALSO, WATER COULD ENTER THOSE UNITS THAT CONTAIN A CRACKED OR MISSING SERVO CAP LOCATING TAB, EVENTUALLY CAUSING CORROSION THAT COULD INTERFERE WITH THE FUNCTION OF THE SPEED CONTROL.
IF EITHER OF THESE CONDITIONS OCCURS AND THE SPEED CONTROL IS USED, THE SPEED CONTROL COULD PREVENT THE THROTTLE FROM RETURNING TO IDLE, RESULTING IN A STUCK THROTTLE. A STUCK THROTTLE COULD RESULT IN A CRASH.
DEALERS WILL INSPECT THE SPEED CONTROL CABLES. VEHICLES WITH SPEED CONTROL CABLES FROM CAVITIES 3 AND 4 WILL HAVE THE CABLE THE SPEED CONTROL SERVO REPLACED.
Campaign 00V210001 on NHTSA.gov
Steering, steering wheel/handle barAug 8, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THESE VEHICLES MAY HAVE A MIS-ASSEMBLED OR INCORRECTLY MANUFACTURED NUT THAT ATTACHES THE STEERING WHEEL ASSEMBLY TO THE STEERING COLUMN. THE NUT COULD BE UPSIDE DOWN IN THE STEERING WHEEL ASSEMBLY, WHICH COULD OVERSTRESS THE STEERING COLUMN SHAFT WHEN THE NUT IS TIGHTENED. IN ADDITION, SOME OF THE NUTS MAY HAVE BEEN CRACKED DURING MANUFACTURE RESULTING IN THE NUT FRACTURING WHEN IT IS TIGHTENED DURING VEHICLE ASSEMBLY.
EITHER OF THESE CONDITIONS CAN LEAD TO THE STEERING WHEEL BECOMING LOOSE OR SEPARATING FROM THE STEERING COLUMN, RESULTING IN LOSS OF STEERING CONTROL.
DEALERS WILL INSPECT AND REPLACE THE STEERING WHEEL RETENTION ARMATURE AND, IF NECESSARY, THE STEERING COLUMN TO CORRECT THIS CONDITION.
Campaign 00V223001 on NHTSA.gov
Representative owner complaints: hydraulic
120 reports, newest first. Show all
Steering, Service brakes, Hydraulic, Electrical system, Mar 14, 2002
CAR ELECTRICAL, STEERING AND BRAKES CUT OFF DRIVING AT 35-40 MPH ON CURVY ROAD. JUST BOUGHT THE CAR USED 2 DAYS AGO. FIRST TIME THIS HAS HAPPENED. NOW THAT IVE LOOKED AT THIS SITE, SEEMS MANY PEOPLE HAVE THIS PROBLEM. GOING TO DEALER TOMMOROW. WE LIKE THE CAR, BUT WE'RE AFRAID WE HAVE OURSELVES A LEMON. I HOPE THE DEALER/FORD WILL FIX THIS PROBLEM AND STAND BEHIND THEIR PRODUCT.
Service brakes, Hydraulic, Air bags, Feb 15, 2002, crash
WHILE TRAVELING 15MPH ON THE HIGHWAY AND APPROACHING AN INTERSECTION, ANOTHER VEHICLE VEERED INTO CONSUMERS VEHICLE FROM RIGHT FRONT. UPON IMPACT, AIRBAGS DID NOT DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM. *AK CONSUMER STATES THAT THE ABS ALSO FAILED. TWO MONTHS AFTER THE ACCIDENT, THE VEHICLE WAS REPAIRED AND RETURNED, CONSUMER DOES NOT FEEL SAFE IN THIS VEHICLE. WITHIN 2 WEEKS OF OWNERSHIP, THE DASHBOARD PULLED AWAY FROM THE WINDSHIELD. *SLC
Service brakes, Hydraulic, Structure, Feb 11, 2002
MASTER CYLINDER COMPLE FAILURE. ALSO, 4 DOOR HANDLES HAD TO BE CHANGED.
Service brakes, Hydraulic, Engine and engine cooling, Jan 31, 2002
CAR WILL NOT START APPROXIMATLRY 8 TIMES AND STALLED WHILE DRIVING ONE TIME, BRAKES LOCKED TOW TIMES, STEERING WHEEL LOCKS EVERY TIME, ALL LIGHTS ON THE DASH COMES ON. *AK
Service brakes, Hydraulic, Engine and engine cooling, Dec 11, 2001, crash
WHILE DRIVING 30 MPH VEHICLE STALLED/LOST POWER STEERING AND BRAKING ABILITY. CONSUMER USED PARK BRAKE TO STOP VEHICLE. ALSO, ON DECEMBER 7, 2001 AT 30 MPH VEHICLE STALLED AGAIN, CONSUMER UNABLE TO STOP VEHICLE DUE TO NO BRAKING ABILITY AND REARENDED ANOTHER VEHICLE. DAMAGE UNKNOWN AT THIS TIME. NO INJURIES.*AK *SLC
Service brakes, Hydraulic, Engine and engine cooling, Nov 26, 2001
TWICE, THE STALL ALMOST CAUSED AN ACCIDENT. DUE TO LOSS OF POWER BRAKES, WE ALMST REARENDED THE CAR IN FRONT OF US THE FIRST TIME, AND THE SECOND TIME WE NEARLY WENT OFF THE ROAD INTO SOMEONES YEAR -- ACROSS DOUBLE YELLOW LINE ON A BACKROAD -- BECAUSE OF LOSS OF POWER STEERING. *AK
Service brakes, Hydraulic, Nov 13, 2001
WAS APPROACHING A STOP LIGHT AND APPLIED BRAKES AND PEDAL WENT DOWN TO THE FLOOR, AND IT DIDN'T GRAB OR HOLD FOR BRAKING. *AK *YH
Steering, Service brakes, Hydraulic, Engine and engine cooling, Oct 30, 2001
ENGINE STALLED WHILE GOING DOWNHILL, POWER BRAKES AND STEERING WENT OUT SO VERY HARD TO CONTROL ON AN INCLINE. SEEMS TO BE A COMMON PROBLEM WITH THE EXACT SAME SITUATIONS WITH THIS VEHICLE.
Steering, Service brakes, Hydraulic, Engine and engine cooling, Oct 12, 2001
DRIVING AROUND 40MPH, AND CAR HAS STALLED THREE TIMES ON ME NOW WITH LOSS OF STEERING AND BRAKES, MOST RECENTLY ON 10/11/2001. FORD SAYS THEY DON'T KNOW WHAT IS WRONG.*AK
Steering, Service brakes, Hydraulic, Electrical system, Aug 27, 2001
WHILE THE ESCAPE IS DRIVING AT NO PARTICULAR SPEED, THE STEERING WHEEL TUGS A LITTLE THEN IT LOCKS COMPLETELY UP, THEN THE BRAKES FAIL, THE ENGINE LIGHT COMES ON AND THE ONLY WAY TO GET THE CAR TO STOP IS TO USE THE EMERGENCY BRAKE. MY ESCAPE HAS DONE THIS THREE TIMES SINCE I BOUGHT IT IN MAY OF THIS YEAR. TWO OF THE INCIDENTS ALMOST RESULTED IN CAR ACCIDENTS BECAUSE THE CAR CAN NOT BE STEERED. THE CAR TOTALLY FREEZES UP WITH ALL ENGINES LIGHTS COMING ON. THE SPEED DOESN'T SEEM TO BE A FACTOR. ALL THREE OCCASSIONS MY CD PLAYER HAS BEEN ON, THE AIR HAS BEEN ON LOW AND MY LIGHTS HAVE BEEN ON. AFTER THE CAR FINALLY STOPS BY USING THE EMERGENGY BRAKE, I SHUT EVERYTHING OFF AND IT STARTS RIGHT BACK UP AGAIN.
Service brakes, Hydraulic, Power train, Aug 20, 2001
GEAR SHIFT LEVER STICKS IN FRONT OF RADIO. WHEN CHANGING RADIO STATIONS HANDS KNOCKS GEAR SHIFT INTO NEUTRAL WHILE VEHICLE IS IN MOTION.*AK CONSUMER STATES THAT THE VEHICLE PRODUCES SO MUCH BRAKE DUST THAT THE WHEELS TURN BLACK ONLY AFTER THREE OR FOUR DAYS OF DRIVING, FORD STATES NOTHING CAN BE DONE. *SLC
Service brakes, Hydraulic, Aug 16, 2001
FORD DEALER HAS ATTEMPTED 3 TIMES TO REPAIR BRAKES GOING ON THE 4TH WHEN THEY GET THE NEW BRAKE PADS IN,THEY TOLD US ABOUT A MONTH FROM NOW.THE VEHICLE SHAKES WHEN SLOWING FROM 55 TO 40 MPH. AND CAN GET SCARY AT TIMES.IT ALSO VIBRATES AT 65 MPH.WE CONTACTED FORD CUSTOMER SERVICE ABOUT OUR PROBLEM AND THEY TOLD US THAT DON MCCLAIN SAID THAT THEY HAVE ALREADY FIXED THE BRAKES,WHICH IS A LIE. THEY ARE GIVING US THE RUNAROUND TO AVOID OUR STATES LEMON LAW.AS FAR AS WE CAN TELL NO OTHER FORD ESCAPES HAVE THIS PROBLEM. THANK YOU.
Steering, Service brakes, Hydraulic, Vehicle speed control, Other or unspecified, Aug 10, 2001
CONSUME R WAS TRAVELING ABOUT 45MPH ON A MOUNTAIN ROAD, AND WITHOUT PRIOR WARNING, ENGINE CHECK LIGHT CAME ON THE DASHBOARD. THEN, THERE WERE NO BRAKES OR POWER STEERING. ALSO, SPEED PEDAL WENT ALL THE WAY TO THE FLOOR. CONSUMER WAS ABLE TO CONTROL VEHICLE. DEALERSHIP WAS AWARE OF PROBLEMS. *AK
Steering, Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Aug 2, 2001
ENGINE HAS SHUT OFF 3 TIMES WHILE DRIVING, SINCE CAR BOUGHT 6 WEEKS AGO. ALWAYS ON HILLY, CURVEY ROADS, DOING 35-40 MPH, COASTING AND BRAKING LIGHTLY. CHECK ENGINE LIGHT COMES ON. POWER STEERING AND BRAKES GO. HAVE TO MUSCLE CAR TO ROADSIDE. TURNING OFF KEY AND RESTARTING SEEMS TO WORK. HAVE ALSO PUT IN NEUTRAL, TURNED KEY OFF AND RESTARTED, SHIFTING BACK INTO DRIVE. BEEN TO DEALER ONCE LAST WEEK FOR PROBLEM. THEY COULD NOT DETECT OR RECREATE. DEALER CONTACTED FORD HOT-LINE, WHO MADE SUGGESTIONS, TO NO AVAIL. DEALER SAYS THEY NOR FORD HAVE HEARD OF THIS PROBLEM. HARD TO BELIEVE THIS. HAVE SPOKEN WITH FORD CUSTOMER SERVICE TWICE, SYMPATHETIC REACTION BUT WITH NO ADVICE OR SOLUTION. HAPPENED AGAIN YESTERDAY. CAR BACK TO DEALER NOW FOR WEEK WHILE ON VACATION. VERY AFRAID I'M GOING TO KILL MYSELF OR SOMEONE ELSE IN ACCIDENT. EXPRESSED CONCERNS TO DEALER AND FORD. THERE ARE 16 LIKE COMPLAINTS ON NHTSA SIGHT. IS ANYTHING BEING DONE?*AK
Service brakes, Hydraulic, Power train, Seat belts, May 12, 2001
LEFT REAR PASSENGER RESTRAINT WAS JAMMED AFTER THE FIRST USE. THIS PART WAS REPLACED AND IT WAS JAMMED AFTER THE FIRST USE. IT WAS REPLACED A SECOND TIME AND IS CURRENTLY FUCTIONAL BUT THIS IS THE FIRST TIME IN 4 MONTHS SINCE PURCHASE DATE THAT IT HAS BEEN FUNCTIONAL. REAR DIFFERENTIAL HAD A BROKEN SEAL AND WAS LEAKING. THIS PART WAS REPLACED AND IS NOW FUNCTIONAL. THE MASTER CYLINDER WAS CRACKED AND REPLACED. THIS PART IS NOW FUNCTIONAL. THE POWER STEERING WAS EFFECTED WHEN PART OF THE POWER STEERING SYSTEM FELL OUT OF THE CAR WHEN THE VEHICLE WAS PUT IN PARK. THE PARTS (INCLUDING ALTERNATOR, BELTS AND SPRING) LITERALLY FELL OFF THE CAR. THIS COULD HAVE RESULTED IN MANY FATALITIES AS THE VEHICLE WAS ON THE HIGHWAY ONLY MINUTES PRIOR WITH A CAR FULL OF PASSANGERS. THE RESULTS OF THIS INCIDENT WOULD HAVE BEEN DRASTICALLY DIFFERENT IF THIS HAD HAPPENED WHEN THE VEHICLE WAS IN MOTION. FORD HAS NOT BEEN RESPONSIVE TO MY NEEDS AS A CONSUMER AND HAS MINIMIZED THE SAFETY HAZARD POSED BY THIS DEFECTIVE VEHICLE.
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Power train, Electrical system, Structure, Vehicle speed control, Tires, Equipment, May 3, 2001
TIRES MAKE A HUMMING NOISE. CONSUMER FEELS THAT THEY MAY BE LEAVING GROUND LIKE HYDROPLANING, AND AT 65 MPH VEHICLE WOBBLES, VEHICLE IS NOT STABLE AT HIGH SPEEDS WITH WINDOW DOWN. *AK THE VEHICLE HESITATES WHEN A/C UNIT IS IN OPERATION AND A/C MAKE A LOUD CYCLIC CLICKING SOUND. TRANSMISSION MAKES SOUND. THE VEHICLE WAS UNSTABLE AT 65 MPH WITH A SLIGHT WIND AND FRONT END MAKES TUMBLING SOUNDS ON ROUGH ROADS. THE ALTERNATOR LIGHT COMES ON INTERMITTENTLY. THE CRUISE CONTROL TURNS OFF AUTOMATICALY BY ITSELF. THE FRONT BRAKE HAS EXCESSIVE DUST. THE VEHICLE HAD NUMEROUS INTERIOR SYSTEM FAILURES AND MALFUNCTIONING. *YH
Service brakes, Hydraulic, Fuel system, Gasoline, Visibility, Apr 30, 2001
WHILE TRAVELING WHEN AND DEPRESSING BRAKE PEDAL, PEDAL WENT TO FLOORBOARD AND VEHICLE LOST BRAKE POWER. *AK CONSUMER ALSO EXPERIENCING PROBLEMS WITH PASSENGER AND DRIVER WINDOW, AND ALSO A FUEL LINE CLIP FAILED CAUSING THE MOTOR TO LOOSE POWER AND FUEL WAS PUMPED OVER THE HOT ENGINE. *JB
Service brakes, Hydraulic, Engine and engine cooling, Apr 12, 2001
BRAKE LIGHT CAME ON DASHBOARD. ALSO, VEHICLE JUST SHUTDOWN WITHOUT PRIOR WARNING. WHEN CONSUMER APPLIED BRAKES PEDAL WAS NORMAL. SHE TOOK VEHICLE TO DEALERSHIP. MECHANIC TOLD HER SHE NEEDED A MASTER CYLINDER. *AK
Service brakes, Hydraulic, Engine and engine cooling, Apr 8, 2001
ENGINE SHUT OFF WHILE DRIVING DOWN A HILL HAS HAPPENED TO ME FOUR TIMES THIS WEEK. CAUSES LOSS OF POWER-ASSISTED BRAKES AND STEERING. VEHICLE PUT IN DEALER SHOP ON 4/6/2001. NO REPAIRS MADE BECAUSE DEALER COULD NOT DUPLICATE THE PROBLEM IN THE SHOP.
Service brakes, Hydraulic, Mar 21, 2001
WHILE TURNING VEHICLE ON NOTICED ALL DASH BOARD INDICATION LIGHTS ON BEGAN TO TRAVEL. WHEN DEPRESSED BRAKES VEHICLE WENT INTO EXTENDED STOPPING DISTANCE. PLEASE PROVIE FURTHER INFORMATION.*AK