2001 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,027 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Escape model years with reports.
Of the 2001 reports, 77 involved a crash and 60 involved a fire. 75 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Seat belts, front, buckle assemblyDec 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES, A POST WITHIN THE SAFETY BELT BUCKLE COVERS COULD FRACTURE, WHICH COULD AFFECT LATCH FUNCTION, RESULTING IN EITHER A "NO LATCH" OR "PARTIAL LATCH" CONDITION. IN THE "PARTIAL LATCH" CONDITION, THE BUCKLE TONGUE CAN BE INSERTED INTO THE BUCKLE AND APPEAR TO BE ENGAGED, BUT WILL RELEASE FROM THE BUCKLE WITHOUT THE PUSH BUTTON BEING DEPRESSED WHEN A RELATIVELY LOW LOAD IS APPLIED, SUCH AS WHEN AN OCCUPANT MOVES SLIGHTLY IN THE SEAT.
IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.
DEALERS WILL HAVE THE DRIVER AND FRONT PASSENGER SAFETY BELT BUCKLE COVER REMOVED AND REPLACED WITH A NEWLY DESIGNED SERVICE BUCKLE COVER. OWNER NOTIFICATION BEGAN ON FEBRUARY 2, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V507000 on NHTSA.gov
Visibility, windshield wiper/washer, linkagesNov 27, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE WINDSHIELD WIPER LINKAGE CAN DISENGAGE DUE TO A BROKEN BALL SOCKET.
THIS CONDITION WILL LIKELY RESULT IN SUDDEN AND COMPLETE LOSS OF THE WINDSHIELD WIPER FUNCTION, OR OF THE WIPER FUNCTION ON THE DRIVER SIDE ONLY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE WIPER MODULE.
Campaign 00V387002 on NHTSA.gov
Fuel system, gasoline, deliverySep 18, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE O-RING SEALS IN THE FUEL LINE CONNECTOR AT THE OUTLET END OF THE FUEL FILTER WERE DAMAGED WHEN THE LINE WAS CONNECTED TO THE FILTER DURING VEHICLE ASSEMBLY. IN SOME CASES, THIS DAMAGE COULD RESULT IN A FUEL ODOR, OR POSSIBLY IN FUEL DRIPPING FROM THE CONNECTION.
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL LINE. OWNER NOTIFICATION BEGAN SEPTEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V277001 on NHTSA.gov
Wheels, hubcap/coverSep 12, 2000
VEHICLE DESCRIPTION: SOME 4X2 SPORT UTILITY VEHICLES NOT EQUIPPED WITH AN ANTILOCK BRAKING SYSTEM MAY HAVE INADVERTENTLY BEEN BUILT WITH 4X4 REAR HUBS INSTEAD OF 4X2 HUBS. IF THE INCORRECT HUBS ARE INSTALLED ON A 4X2 VEHICLE, THE REAR WHEELS CAN LOOSEN, OR IN SOME CASES, SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD CAUSE LOSS OF CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR HUBS AND, IF NECESSARY, REPLACE THEM. OWNER NOTIFICATION BEGAN SEPTEMBER 25, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V260001 on NHTSA.gov
Vehicle speed controlAug 9, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE CAN HAVE A CRACKED OR MISSING SPEED CONTROL CABLE SERVO CAP LOCATING TAB. THE LOCATING TAB COULD ENTER THE SERVO CLUTCH CAVITY AND INTERFERE WITH THE SPEED CONTROL SERVO CLUTCH. ALSO, WATER COULD ENTER THOSE UNITS THAT CONTAIN A CRACKED OR MISSING SERVO CAP LOCATING TAB, EVENTUALLY CAUSING CORROSION THAT COULD INTERFERE WITH THE FUNCTION OF THE SPEED CONTROL.
IF EITHER OF THESE CONDITIONS OCCURS AND THE SPEED CONTROL IS USED, THE SPEED CONTROL COULD PREVENT THE THROTTLE FROM RETURNING TO IDLE, RESULTING IN A STUCK THROTTLE. A STUCK THROTTLE COULD RESULT IN A CRASH.
DEALERS WILL INSPECT THE SPEED CONTROL CABLES. VEHICLES WITH SPEED CONTROL CABLES FROM CAVITIES 3 AND 4 WILL HAVE THE CABLE THE SPEED CONTROL SERVO REPLACED.
Campaign 00V210001 on NHTSA.gov
Steering, steering wheel/handle barAug 8, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THESE VEHICLES MAY HAVE A MIS-ASSEMBLED OR INCORRECTLY MANUFACTURED NUT THAT ATTACHES THE STEERING WHEEL ASSEMBLY TO THE STEERING COLUMN. THE NUT COULD BE UPSIDE DOWN IN THE STEERING WHEEL ASSEMBLY, WHICH COULD OVERSTRESS THE STEERING COLUMN SHAFT WHEN THE NUT IS TIGHTENED. IN ADDITION, SOME OF THE NUTS MAY HAVE BEEN CRACKED DURING MANUFACTURE RESULTING IN THE NUT FRACTURING WHEN IT IS TIGHTENED DURING VEHICLE ASSEMBLY.
EITHER OF THESE CONDITIONS CAN LEAD TO THE STEERING WHEEL BECOMING LOOSE OR SEPARATING FROM THE STEERING COLUMN, RESULTING IN LOSS OF STEERING CONTROL.
DEALERS WILL INSPECT AND REPLACE THE STEERING WHEEL RETENTION ARMATURE AND, IF NECESSARY, THE STEERING COLUMN TO CORRECT THIS CONDITION.
Campaign 00V223001 on NHTSA.gov
Representative owner complaints
1,027 reports, newest first.
Air bags, Mar 11, 2004
WHILE DRIVING, THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED. THE LIGHT WOULD STAY ILLUMINATED THE REMAINDER OF THE TIME THE VEHICLE WAS BEING OPERATED. THE DEALERSHIP TRIED TO REPAIR THE VEHICLE 3 TIMES, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *JB *SC
Engine and engine cooling, Mar 8, 2004
VEHICLE STALLS WHILE GOING DOWNHILL AT APPROXIMATELY 35 MILES AN HOUR WITH FOOT OFF GAS. THIS IS THE THIRD OR FORTH TIME IT HAS HAPPENED. BECAUSE OF THE STALLING CONDITION, USE OF BRAKE AND STEERING IS DIFFICULT.*AK
Equipment, Mar 5, 2004
THE TIRE JACK WAS ONLY USED 1 TIME TO CHANGE A FLAT ON THE RIGHT REAR OF THE VEHICLE,WHEN I USED IT TO JACK UP THE VEHICLE THE SCISSOR JACK CRACKED AT THE THREADS WHERE THE TUBE HOLDS THE SCREW MECHANISM. THE MATERIAL USED TO MAKE THE TIRE JACKS IS DEFECTIVE AND CAN CAUSE THE JACK TO FAIL AND FALL ON A PERSON CHANGING THE TIRE. I WENT TO THE DEALER AND THEY SAID IT IS NO LONGER UNDER WARRANTY AND I WOULD HAVE TO BUY ANOTHER. IT COSTS $55.00. THIS IS UNFAIR SINCE THE JACK WAS ONLY USED 1 TIME AND IT WAS USED IN ACCORDANCE TO THE INSTRUCTIONS ON THE TIRE WELL COVER. THE MATERIAL IS CHEAP "POT METAL" AND WILL NOT WITHSTAND THE WEIGHT OF THE ESCAPE DURING JACKING UP THE VEHICLE,BEFORE THE TUBE THAT HOLDS THE SCREW MECHANISM CRACKS,THUS CAUSING THE SCREW TO STRIP OUT AND THE JACK TO COLLAPSE UNDER THE WEIGHT OF THE VEHICLE. *JB
Engine and engine cooling, Mar 5, 2004
THE RADIATOR FILL BOTTLE LOCATED TO THE RIGHT OF THE ENGINE COMPARTMENT, HAS A SENSOR THAT DETECTED WHEN THE LEVEL IS LOW IN IT. THERE IS A LIGHT THAT COMES ON ,WHEN IT IS LOW ACTIVATED IN THE DASH NEXT TO THE TACHOMETER. IT HAS TURNED ON FOR ABOUT 6 MONTHS AND WILL NOT TURN OFF, EVEN WHEN THE REFILL BOTTLE IS FILLED. THE DEALER SAYS YOU HAVE TO REPLACE THE BOTTLE AND IT HAS HAPPENED SEVERAL TIMES WITH THE ESCAPES. HE SUGGESTED I BUY A REPLACEMENT BOTTLE AT A COST OF ABOUT $62.00. THIS UNIT SHOULD NOT GO OUT AFTER ONLY ABOUT 50,000 MILES AND MISLEAD YOU TO THINK YOU ARE OUT OF FLUID. THERE NEEDS TO BE A RECALL ON THE BOTTLE TO HAVE THE DEALER FIX IT AT NO COST, SINCE IT HAS OCCURRED AT VIC BAILEY FORD A LOT OF TIMES ON THE NEW ESCAPES. *JB
Power train, Mar 3, 2004
AT 50,000, THE TRANSMISSION BEGAN TO SHUDDER. I FOUND OUT WHY ON ESCAPE-CENTRAL, AND THEN PROCEEDED BACK TO THE DEALERSHIP. THEY INFORMED ME THAT THEY DO NOT HAVE THE MACHINE TO PERFORM THE FLUSHING, AND TO TRY SOMEWHERE ELSE. WASTED DAY ONE. I WENT TO ANOTHER FORD DEALERSHIP, AND WASTED A MORNING THERE BEFORE THEY TOLD ME THAT THEY DID NOT HAVE ONE EITHER, AND THAT I SHOULD TRY A LINCOLN MERCURY DEALER. I FINALLY GOT FED UP AND CONTACTED THE LOCAL MAZDA DEALER, WHO HAD THE MACHINE AND WAS MORE THAN WILL TO TAKE MY $150.00. HE DID NOT PERFORM THE OASIS CHANGE THOUGH. ALL WAS GOOD, AND THE ESCAPE RAN GREAT. AT 58000, THE TRANSMISSION SHUDDER REAPPEARS. I TAKE IT BACK TO DEALER ONE, WHO INFORMS ME THEY CANT SEE ANY PROBLEM. ONE WEEK LATER, I BRING IT BACK IN SAYING THAT IT IS MOST CERTAINLY THERE. I GET TO TAKE OUT THE TRANSMISSION EXPERT FOR A TEST DRIVE, AND RECREATE THE PROBLEM. HE SAYS YUP, THATS THE TORQUE CONVERTER PROBLEM . ALL THE CARS WE MAKE WITH THAT TRANSMISSION HAVE THAT PROBLEM AT SOME POINT OR ANOTHER. AS HE EXPLAINED IT BASICALLY WATER IS ATTRACTED TO THE PLATE IN THE TORQUE CONVERTER, AND ANY MOISTURE IN THE SYSTEM CAUSES IT TO SHUDDER. I ASK THE LOGICAL QUESTION OF WHAT SHOULD I DO ABOUT IT . HIS RESPONSE IS THAT HE WOULD RATHER CUT OFF HIS TWO ARMS THAN REPLACE THE TORQUE CONVERTER. 12 HOURS OF LABOR ON TOP OF THE ~$300 PART. HE SUGGESTS I GET IT FLUSHED AGAIN AND SEE IF THAT HELPS. BACK TO MAZDA&. I HAVE THE FLUSH DONE AT MAZDA LAST WEEK AND THEY ASK ABOUT THE TSB OASIS UPDATE. I SAID THAT IT WASNT DONE, AND THEY PERFORM THE UPDATE AND FLUSH THE ESCAPE. MY ESCAPE NOW RUNS WORSE THAN IT DID BEFORE, AND THE SHUDDER HAPPENS WHEN BOTH LOCKING AND UNLOCKING THE TORQUE CONVERTER. IT ACTUALLY SHAKES THE CHANGE IN MY CUPHOLDERS.*AK
Electrical system, Feb 23, 2004
WHILE DRIVING VEHICLE STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT A SENSOR NEEDED TO BE REPLACED. MECHANIC REPLACED THE SENSOR, BUT PROBLEM RECURRED. *AK
Service brakes, Hydraulic, Feb 19, 2004
CONSUMER COMPLAINED ABOUT PREMATURE WEAR OF BRAKE ROTORS. *AK THE CONSUMER STATED THE ROTORS NEEDED TO BE REPLACED, THE BRAKES GAVE OFF EXCESSIVE BRAKE DUST. *JB
Vehicle speed control, Feb 19, 2004
THE GAS PEDAL BECAME STUCK, WHICH EFFECTED THE SPEED CONTROL CABLE . THERE WAS A RECALL FOR THIS YEAR, MAKE AND MODEL, HOWEVER THE VEHICLE'S VIN WAS NOT INCLUDED. *JB THE DEALER REPLACED THE THROTTLE BODY. *NM
Engine and engine cooling, Feb 17, 2004
FORD ESCAPE 2001.. VEHICLE STALLED SITTING AT A TRAFFIC LIGHT. NO WARNING.. FORD TELLS ME THIS PROBLEM HAPPENS WITH FORD WINDSTAR, ESCAPES,TRIBUTE.. FORD WILL NOT COVER REPAIRS AFTER 36000 MILES, EVEN WITH THE BEST EXTENDED WARRANTY FORD HAS TO OFFER.*JB
Service brakes, Hydraulic, Feb 14, 2004
THE FRONT ROTORS ON MY 2001 FORD ESCAPE XLS 4-WD HAVE WORN DOWN VERY QUICKLY. THE ROTORS MUST BE MADE OUT OF SOME SORT OF SOFT METAL BECAUSE I HAVEN'T REPLACED MY BRAKE PADS YET AND MY ROTORS NEED TO BE REPLACED ALREADY. *AK
Steering, Service brakes, Hydraulic, Feb 11, 2004
CONSUMER COMPLAINED ABOUT A BRAKE SYSTEM PROBLEM. CONSUMER HAD TO REPLACE THE BRAKES, ROTORS, AND TIE RODS EVERY 10,000 MILES. *AK
Electrical system, Feb 10, 2004
WHILE DRIVING VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE BUT WAS UNABLE TO DO SO. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Engine and engine cooling, Feb 10, 2004
WHILE DRIVING AT 35 MPH ENGINE UNEXPECTEDLY SHUT DOWN. *AK
Power train, Feb 5, 2004
I OWN A 2001 ESCAPE XLS WITH V6, AUTO AND 4 WD. HAVE 29K MILES ON IT. MY TRANSMISSION IS COMPLETELY RUINED BECAUSE OF AN INTERNAL FAILURE WHICH BURNT OFF ALL THE TRANSMISSION FLUID. THIS TRANSMISSION (CD-4E) SEEMS TO HAVE A HISTORY OF PROBLEMS IN VARIOUS FORD AND MAZDA VEHICLES. IT IS RIDICULOUS THAT SOMETHING LIKE THIS IS HAPPENING FREQUENTLY. I WOULD LIKE SOMEBODY TO LOOK INTO THIS TRANSMISSION AND THE VARIOUS PROBLEMS IT HAS CREATED. *JB
Power train, Feb 5, 2004
MY 2001 FORD ESCAPE HAS A CD4E TRANSMISSION WHICH HAS A LONG HISTORY OF PROBLEMS. IT BURNED UP AT 60,000 MILES WHICH IS CONSISTENT WITH MANY OTHER COMPLAINTS THAT I HAVE SEEN WITH REGARDS TO THAT MODEL. ONE WEB SITE REGISTERS 25,000 COMPLAINTS ABOUT THAT TRANSMISSION. THE PROBLEM SEEMS TO BE CONSISTENT ACROSS THE BOARD, THAT THE TRANSMISSIONS ARE NOT KEPT COOL ENOUGH AND THE MAIN SHAFT RUPTURES. THE TIME TABLE IS ALSO CONSISTENT. FORD TALKS TO ME AS IF THEY HAVE NEVER HEARD OF THE PROBLEM BEFORE. HOW CAN THEY REPLACE 25,000 OF THE SAME THING AND HAVE NEVER HEARD OF IT UNTIL I MENTION IT TO THEM? THE COST TO ME IS $3,031.00. THIS IS FAR LESS THAN THE IMPLIED LIFE OF THE PART, IN MY OPINION, AND THOSE OF EVERY TRANSMISSION PERSON I HAVE TALKED TO. *JB
Power train, Feb 2, 2004
O/D LIGHT FLASHES, TRANSMISSION WILL NOT ENGAGE IN D, SOMETIMES IN 2 OR 1. REVERSE WORKS FINE. IF CAR MOVES STARTING IN 2ND GEAR, THEN IT CAN BE SHIFTED TO D AND ALL GEARS WORK NORMALLY, EVEN IF RESTARTING FROM A FULL STOP. *JB
Suspension, Engine and engine cooling, Visibility, Air bags, Seat belts, Jan 31, 2004
MAINTENANCE. *JB
Engine and engine cooling, Jan 28, 2004
ENGINE LIGHT STAYED ON. A FOUL SMELL SEEPED THROUGH THE VENTILATION. AS A RESULT CONSUMER VOMITED, AND FELT LIGHT HEADED. *AK
Engine and engine cooling, Electrical system, Jan 27, 2004
THE VEHICLE STALLED SIX TIMES WITHIN THE LAST 45,000 MILES. THE DEALER REPLACED THE PFE SENSOR, COOLANT, INSTRUMENT CLUSTER, THE IGNITION SWITCH, THE FRONT CRANK SEAL AND THE DPFE SENSOR. AFTER ALL THE REPAIRS THE VEHICLE CONTINUED TO STALL. PLEASE PROVIDE FURTHER DETAILS. *JB
Engine and engine cooling, Electrical system, Equipment, Jan 24, 2004, crash
AUTO STALLED WHILE GOING 30 MPH ON A SLIGHT INCLINE. AUTO LOST ALL POWER STEERING AND ELECTRICAL. IT WAS LUCKY THAT NO ONE WAS AROUND (EARLY MORNING). WE HAD TO COAST TO SIDE, AND BECAUSE WE DIDN'T HAVE POWER STEERING I HIT THE CURB PRETTY HARD. ON THE WAY HOME IT DID THE SAME THING AT ABOUT 40 MPH. WILL TAKE THIS TO MARKEL FORD IN OMAHA, NE FOR FIX. WE HAVE 44,000 MILES, AND IF FORD CANNOT GET THIS FIXED IT WILL BE TIME TO SELL. THIS WILL BE MY FIRST AND LAST FORD, IF I HAVE TO PAY FOR THIS FIX. NOW I KNOW WHY MY FATHER TOLD ME TO BUY A TOYOTA. *LA
Engine and engine cooling, Jan 21, 2004
CONSUMER HAD PROBLEMS WITH THE VEHICLE STALLING FOUR TIMES SINCE PURCHASE. *PH THE VEHICLE WOULD START BACK UP, BUT WAS DANGEROUS. FORD REPLACED A COUPLE PARTS THAT SHOULD HAVE TAKEN CARE OF THE PROBLEM BUT IT DIDN'T. THE PROBLEM OCCURRED AGAIN BUT THE VEHICLE WAS OUT OF WARRANTY. *SC *JB
Engine and engine cooling, Jan 17, 2004
2001 FORD ESCAPE STALLED AT ABOUT 30 MPH. CAR RESTARTED AND CONTINUED. THIS WAS THE SECOND TIME THE CAR STALLED. *CB
Engine and engine cooling, Fuel system, Gasoline, Jan 15, 2004
2 MONTHS AFTER I BOUGHT MY CAR BRAND NEW I WENT OUT TO START IT, IT WOULD NOT START AND THE EMISSION LIGHT CAME ON. THE CAR SOUNDS LIKE IT IS TRYING TO START, THE ONLY WAY I COULD GET THE CAR TO START IS HOLD THE IGNITION. I SMELLED GAS AFTER THE CAR STARTED. I INFORMED FORD ABOUT THE PROBLEM, THEY FOUND NOTHING BUT REPLACED MY STARTER EVEN THOUGH IT WASN'T THE PROBLEM. I HAVE HAD THIS CAR ALMOST 3YRS MY WARRANTY IS READY TO EXPIRE AND FORD STILL CANNOT FIX/FIND THE PROBLEM. THIS CAR HAS LEFT ME STRANDED MORE THEN ONCE, I EVEN HAD IT TOWED TO THE DEALERSHIP AFTER WORKING HRS. I WAS TOLD BY THEIR SERVICE MANAGER THE CAR STARTED, WE FOUND NOTHING WRONG. I EVEN TOLD THE DEALERSHIP THIS CAR HAS BEEN IN THE SHOP OVER 3X'S IT IS A LEMON AND I WANT A NEW CAR OR MY MONEY BACK. I WAS INFORMED ACCORDING TO FORD WE CANNOT FIND A PROBLEM THEREFORE, THE LEMON LAW DOES NOT EXIST AND FORD WILL NOT JUST TAKE THE CAR BACK. I HAVE HAD THIS CAR TO 2 FORD DEALERSHIPS, THE SAD PART THE ORGINAL PLACE I BOUGHT IT FROM TREATED MY VERY NASTY SINCE I WOULD TAKE MY CAR FOR SERVICE AT A CLOSER ONE AND HAVE THEM LOOK INTO THE PROBLEM. FORD IS FORD DOESN'T MATTER WHAT DEALER I USE DOES IT? I AM VERY DISSATISFIED AND WILL NEVER EVER BUY ANOTHER FORD AGAIN!! SOMEONE PLEASE HELP ME!!!
Other or unspecified, Jan 15, 2004
MY WIFE'S ESCAPE HAS PAINT PEELING OFF THE HOOD. YOU ARE ABLE TO SEE STAGES OF PEEL FROM SMALL DARKEN CRACK MARKS TO EXPOSED PRIMER. I TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY SAID THAT SINCE THE WARRANTY EXPIRED THEY WILL ONLY PAY 70 % OF THE COST TO REPAIR IT. WHEN THE BODY SHOP MANAGER EVALUATED THE PROBLEM HE STATED THAT THE THE FINISH IS COMING OFF AND IT LOOKS LIKE IT MAY BE A FACTORY PROBLEM. I DO NOT THINK I SHOULD HAVE TO PAY FOR SOMETHING THAT IS OF NO FAULT OF OURS.
Tires, Jan 15, 2004
FORD MAY HAVE ANOTHER SUCH PROBLEM, BUT THEY REFUSE TO CHECK TO SEE IF THEY DO. I OWN A FORD 2001 ESCAPE. SORT OF A SMALL EXPLORER. ITS OEM TIRES ARE GENERAL GRABBER AW. MINE ARE SIZED P225/70/15. ONE JUNE 21, WITH LESS THAN 16000 MILES, FOR NO APPARENT REASON IT BLEW OUT. LUCKILY I WAS ON LOCAL STREETS AT ~20 MPH. HAD I BEEN ON LOOP 610 AT ~55 MPH POSSIBLY THE VEHICLE (AS SUVS ARE WONT TO DO) WOULD HAVE FLIPPED AND INJURED OR KILLED MY WIFE AND I. I DROVE INTO A PARKING LOT TO CHANGE THE TIRE AND DISCOVERED THE FORD SUPPLIED JACK AT ITS MAXIMUM TRAVEL DID NOT RAISE THE CAR HIGH ENOUGH TO CHANGE THE TIRE. LUCKILY I WAS CLOSE ENOUGH TO HOME TO GO GET A PUMP JACK THAT ALLOWED ME TO INSTALL THE SPARE TIRE. AS IT WAS PAST NOON ON A SATURDAY I CONTACTED FORD CUSTOMER SERVICE, WHICH HAS STONEWALLED ME AND REFUSED TO HELP. THE MOST I HAVE HEARD IS WE'VE NEVER HAD A PROBLEM WITH THE JACK, MAYBE YOU'RE NOT USING IT CORRECTLY, HOWEVER A LOCAL MICHELIN DEALER TELLS ME YEAH WE HEAR THAT PROBLEM ALL THE TIME. FORD REFUSES TO ESCALATE AND NOW IGNORES MY EMAIL. AS FOR THE TIRE I'M TOLD: IT MAY BE COVERED UNDER YOUR 36000, 3 YEAR WARRANTY, CHECK WITH GENERAL TIRE. I CHECK WITH GENERAL TIRE, AND FIND OUT A LARGER SIZE OF THAT MODEL TIRE ON FORD EXPEDITIONS IS ALREADY BEING RECALLED, BUT GENERAL DENIES EVER HAVING ANY COMPLAINTS ABOUT ESCAPES, AND TELLS ME TO CALL FORD. I CALL CHAMPION FORD (FORMERLY CHARLIE THOMAS FORD) ON THE GULF FREEWAY WHERE I BOUGHT THE CAR, AND AGAIN ACCORDING TO THE GENERAL MANAGER I'M THE FIRST ONE WITH SUCH PROBLEM(S). I SHOULD LEAVE A MESSAGE FOR THE SERVICE MANAGER. I DO THAT BUT AM NEVER CALLED BACK. THE DEALER TELLS ME THERE IS NO ONE HIGHER AT FORD TO CALL ANYMORE. SOUNDS LIKE FORD IS ACTIVELY KEEPING ITS HEAD IN THE SAND. VIN NUMBER: [XXX] MILEAGE: 15491 NAME: [XXX] LAST NAME:[XXX] ADDRESS:[XXX] CITY: [XXX] STATE: TX ZIP:[XXX] EMAIL ADDRESS: [XXX]TELEPHONE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR