2002 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.
Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints: structure
89 reports, newest first. Show all
Exterior lighting, Structure, Service brakes, May 30, 2022, fire
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level radiator is not damaged. Battery light constantly stays on as well brand new battery and alternator wire are connected free of corrosion. Interior lights caught on fire and melted the plastic housing so I had to take out the small bulbs. Everything is available for inspection if needed.abs was looked at by Ford dealer and "fixed" but problem is still there. Problems have not been inspected by anyone other than the abs, no warnings at all. Events happened at different times during the time I got the vehicle. 2022 Jan
Structure, Oct 1, 2021
The contact owns a 2002 Ford Escape. The contact stated that while the vehicle was at the dealer, he was informed that the subframe was severely corroded. The vehicle was repaired under NHTSA campaign number 14V165000 (Structure) however, the remedy failed to fix the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 177,000.
Suspension, Structure, Jun 14, 2021
The contact owns a 2002 Ford Escape. The contact stated while driving at various speeds, the contact heard a loud noise coming from the suspension of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the control arm needing to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced in 2014 under NHTSA campaign number: 14V165000 (Structure) however, the failure still occurred. The manufacturer had been informed of the failure and informed the contact that they could not assist and that he had to pay out of pocket for the repair. The failure mileage was approximately 82,000.
Structure, Apr 1, 2019
FRAME RUSTED OUT. FORD HAS TAKEN OVER 2 WEEKS TO ATTEMPT TO FIX. I'M HAVING TO RELY ON FRIENDS AND FAMILY FOR A RIDE. NO COMMUNICATION WITHIN DEALER AND CUSTOMER
Structure, Other or unspecified, Mar 9, 2019
RUSTED SUBFRAME- WHILE GETTING AN OIL CHANGE I WAS TOLD THAT THE SUBFRAME WAS SO RUSTED THAT THE VEHICLE COULD NOT BE PLACED ON A LIFT. THE MECHANIC SAID IT WAS THE WORST HE HAD EVER SEEN AND THE CAR WAS UNSAFE TO DRIVE
Structure, Dec 4, 2018
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS COMPLETELY RUSTED. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO BRIAN BEMIS FORD (1380 DEKALB AVE, SYCAMORE, IL 60178, (815) 895-4584) TO BE DIAGNOSED AND THEY REFUSED TO RELEASE THE VEHICLE BACK TO THE CONTACT DUE TO THE DANGEROUS CONDITION OF THE RUSTED FRAME. THE DEALER STATED THAT THEY WOULD NOT CHARGE THE CONTACT A STORAGE FEE. THE CONTACT PURCHASED THE VEHICLE IN MARCH OF 2018. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *TT*JB
Structure, Dec 3, 2018
MY VEHICLE SHOULD BE COVERED UNDER FORD RECALL 14S02. SUB FRAME COMPLETELY RUSTED THROUGH WHILE DRIVING ENDANGERING MY FAMILY'S SAFETY. ILLINOIS, "SALT STATE". CURRENTLY AT FORD DEALERSHIP UNSAFE TO DRIVE.
Steering, Structure, Electronic stability control (ESC), Jun 24, 2018
MY ENGINE COOLANT LIGHT STAYS ON EVEN AFTER TAKING STEPS TO FIX IT AS IT WAS A PROBLEM WITH THE 2002 FORD ESCAPES, AND THERE IS A PROBLEM WITH MY POWER STEERING AS FLUID AND ALL THAT IS FINE, WHICH I READ WAS A RECALL ALSO.
Suspension, Structure, Apr 11, 2018
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE SERVICED. WHILE THE MECHANIC WAS TEST DRIVING THE VEHICLE AT APPROXIMATELY 35 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE LOWER CONTROL ARM FRACTURED, WHICH CAUSED THE WHEEL TO SEPARATE FROM THE SUSPENSION. PRIOR TO THE TEST DRIVE, THE CONTACT WAS INFORMED BY THE MECHANIC OF SEVERE RUST ON THE LOWER CONTROL ARM. THE VEHICLE WAS TOWED BACK TO THE FACILITY. THE VEHICLE WAS NOT REPAIRED. THE DEALER (ELKHORN MOTORS FORD, 910 N WISCONSIN ST, ELKHORN, WI 53121, (262) 723-2131) WAS CONTACTED AND A SUBSEQUENT VIN SEARCH SHOWED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. THE CONSUMER STATED THE GAS TANK STRAPS WERE ALSO CORRODED AND NEEDED TO BE REPLACED.*JS
Structure, Engine, Apr 6, 2018
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR EXHAUST REPAIRS, THE TECHNICIAN NOTICED THAT THE ENGINE CRADLE AND THE LOWER PART OF THE ENGINE FRAME WERE CORRODED AND NEEDED TO BE REPLACED. THE CONTACT CALLED SUBURBAN FORD OF STERLING HEIGHTS AT (586) 268-7500 (40333 VAN DYKE, STERLING HEIGHTS, MI 48313) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Steering, Engine and engine cooling, Structure, Jan 30, 2018
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 10 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (BLACKWELL FORD, 41001 PLYMOUTH RD, PLYMOUTH, MI) WHERE IT WAS DIAGNOSED THAT THE CROSS FRAME, LOWER CONTROL ARM, AND EXHAUST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.
Suspension, Structure, Sep 20, 2017
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL WENT IN ONE DIRECTION AND THE WHEELS WENT IN A DIFFERENT DIRECTION. THE VEHICLE WAS TOWED TO REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804, (419)223-3673) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PASSENGER SIDE LOWER CONTROL ARM SUPPORT WAS SEVERELY RUSTED, WHICH CAUSED THE LOWER CONTROL ARM TO FRACTURE AND SEPARATE FROM THE VEHICLE. THE CONTACT WAS INFORMED THAT THE SUB FRAME, CROSS MEMBER, CONTROL ARM, AND STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Structure, Vehicle speed control, Service brakes, Aug 9, 2017
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS PUSHED MANUALLY, IN THE NEUTRAL POSITION, TO AN UNKNOWN PLACE OF BUSINESS. FURTHERMORE, THE CONTACT STATED THAT UPON DEPRESSING THE BRAKE PEDAL THERE WAS A SQUEALING AND CRACKING NOISE. THE WHEEL BEARING AND STRUTS WERE FAULTY ON THE VEHICLE AS STATED BY THE CONTACT. THE STEERING WHEEL MADE A LOUD SQUEAKING NOISE WHEN TURNED LEFT OR RIGHT WHILE DRIVING VARIOUS SPEEDS IN ADDITION TO THE VEHICLE FRAME BECOMING SEVERELY RUSTED UNDERNEATH. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Structure, Jul 31, 2017
DRIVING ON A 45 MI/HR ROAD I HIT A MINOR BUMP (APPROX 1" RAISED ROAD ACROSS ALL LANES) DUE TO POOR ROAD MAINTENANCE. AFTER HITTING THIS BUMP THERE WAS A LOUD POPPING NOISE EVERY TIME I TURNED THE WHEEL FULLY LEFT OR RIGHT. I COULD ALSO FEEL THIS IN MY FEET UNDERNEATH THE CAR. I WAS CONCERNED AND HAD PLANS TO DRIVE IT TO THE AUTO SHOP LATER THAT DAY. WHEN TURNING LEFT OUT OF A PARKING LOT IN TOWN, HEADING TO THE SHOP, I NOTICED WHEN I WENT TO STRAIGHTEN OUT THE WHEEL THE STEERING WHEEL WAS A COMPLETE 90 DEGREES OFF FROM NORMAL ONCE I GOT THE VEHICLE GOING STRAIGHT. IT DID NOT FEEL SAFE TO DRIVE AND I HAD IT TOWED INTO THE AUTO SHOP. AFTER INSPECTION IT WAS FOUND TO BE A ROTTED OUT AND CRACKED SUB FRAME. FORD DID A RECALL ON THIS SPECIFIC PART IN 2014 DUE TO MAJOR CORROSION ISSUES WITH THE 2001-2004 MODELS. THIS VEHICLE WAS TAKEN IN FOR THE RECALL, HOWEVER, INSTEAD OF REPLACING THE PART THEY DECIDED IT WAS GOOD ENOUGH TO DRILL A HOLE IN THE CORRODED PART AND INSTALL A BRACKET ACROSS THE WHOLE SUB FRAME. I DON'T SEE HOW WEAKENING A CORRODED PART WITH A HOLE BEING DRILLED IN IT IS ANY SOLUTION. I AM NOT ALONE THINKING THIS IS A MAJOR ISSUE THAT FORD IS COMPLETELY IGNORING. IF THE SUB FRAME HAD FAILED WHEN I WAS ON THE HIGHWAY INSTEAD OF EXITING THE PARKING LOT I COULD HAVE POTENTIALLY BEEN SERIOUSLY INJURED AS THE SUB FRAME HOLDS THE WHEEL AND STEERING MECHANISM TOGETHER. FORD NEEDS TO TAKE THIS ISSUE WITH THEIR VEHICLES SERIOUSLY AS THEY ARE PUTTING PEOPLES LIVES IN DANGER.
Structure, Jun 28, 2017
SUB FRAME CRACKED, CORROSION. FORD IS REFUSING TO FIX THE SUB FRAME INSTEAD THEY ISSUE A SAFETY RECALL 14S02 WHICH DOES NOT REPLACE THE DAMAGE PART. ALMOST HAD ACCIDENT WITH CHILD ON BOARD, CAR WENT SIDE WAYS, STEERING CONTROL WAS LOST. HOW CAN FORD BE ALLOWED TO ISSUE A SAFETY RECALL BUT IT DOESN'T FIX THE BAD PART. RECALL 14S02 ONLY INSTALLS A METAL BAR SO THE WHEEL DOESN'T COME OFF. ONCE SUBFRAME IS ALREADY BROKEN FORD DOESN'T DO THE REPAIR. PEOPLE LIFE MATTER.
Suspension, Structure, Jan 17, 2017
SUB FRAME/CRADLE RUSTED AND CAUSED A SEPARATION OF THE RIGHT FRONT AXEL AND STABILIZER. THE FAILURE OCCURRED WHILE DRIVING, JUST AS WE WERE EXITING THE HIGHWAY. A LOUD THUD OCCURRED AND THE STEERING WHEEL SHIFTED MAKING DRIVING AND STEERING EXTREMELY DIFFICULT. THIS VEHICLE, ACCORDING TO FORD'S RECORDS, HAD A STRUCTURE RECALL FOR THE SAME ISSUE (14V165000) THE VEHICLE HAD BEEN REPAIRED AT A FORD DEALER FOR THE SAID RECALL A FEW YEARS AGO. FORD IS UNWILLING TO HELP PAY FOR THE CURRENT REPAIRS AS WE DID NOT TAKE IT TO A DEALER FOR REPAIR (WHICH WOULD HAVE REQUIRED TOWING AS THE CAR WAS BARELY DRIVABLE). THIS IS A POTENTIALLY DANGEROUS SITUATION AND, IT SEEMS, THE RECALL DID NOT CORRECT THE ORIGINAL PROBLEM. *TR
Structure, Sep 20, 2016
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT HEARD SOMETHING FRACTURE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REINFORCEMENT CROSS-BRACE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CROSS-BRACE WAS NOT A SUFFICIENT REPAIR FOR THE CONTROL ARM CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Structure, Sep 7, 2016
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE ATTEMPTING TO HAVE NEW CONTROL ARMS PLACED ON THE VEHICLE, THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE SUBFRAME OF THE VEHICLE WAS RUSTED AND NEEDED TO BE REPAIRED BEFORE THE CONTROL ARMS COULD BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,900. THE VIN WAS NOT AVAILABLE.
Structure, Aug 31, 2016
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000. UPDATED 10/13/16*LJ *TR
Exterior lighting, Structure, Aug 1, 2016
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT'S WIFE WAS STOPPED BY THE POLICE BECAUSE THE BRAKE LIGHTS WERE NOT ILLUMINATED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO OPEN THE REAR DOOR IN ORDER TO REPAIR THE BRAKE LIGHTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Suspension, Structure, May 16, 2016
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY DID NOT PROVIDE A PERMANENT SOLUTION. UPON FURTHER INSPECTION, EXTENSIVE RUST AND CORROSION WERE FOUND NEAR THE LOWER CONTROL ARM TO THE POINT THAT THE PART COULD FRACTURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Suspension, Structure, Mar 10, 2016
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY, THE PASSENGER SIDE CONTROL ARM SUDDENLY SEPARATED FROM THE SUBFRAME. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FAILURE OCCURRED DUE TO RUSTING OF THE SUBFRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000.
Suspension, Structure, Dec 8, 2015
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A TURN AT APPROXIMATELY 2 MPH, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER EXITING THE VEHICLE, HE DISCOVERED THAT THE FRONT LOWER CONTROL ARM AND THE SUB FRAME HAD EXCESSIVE RUST AND WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 177,000.
Structure, Dec 3, 2015
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME HAD FAILED DUE TO RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Steering, Structure, Oct 20, 2015
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT HEARD AN ABNORMAL NOISE UPON MAKING A TURN. THE STEERING WHEEL TURNED, BUT THE WHEELS REMAINED STRAIGHT WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TECHNICIAN INSTALLED TWO BRACKETS BUT NOT THE ENGINE MOUNT BRACKETS. THE CONTACT FELT THAT THE RECALL REMEDY WAS NOT PERFORMED ACCURATELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 228,000. *TR