2003 Ford Escape
Problems, recalls and owner-reported issues
Structure is the leading concern among 598 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Escape model years with reports.
Of the 2003 reports, 44 involved a crash and 29 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints: air bags
62 reports, newest first. Show all
Air bags, Oct 11, 2005, crash
2003 FORD ESCAPE WAS INVOLVED IN A COLLISION, THE FRONT END RECEIVED MASSIVE DAMAGE. MY COMPLAINT IS THAT THE AIR BAG DID NOT DEPLOY. MY DAUGHTER WAS DRIVING , HIT HER HEAD. THE POLICE OFFICER ON THE SCENE MADE THE STATEMENT THAT THE AIRBAG SHOULD HAVE DEPLOYED. THE CAR IS AT THE AUTO SHOP FOR ESTIMATE, AS OF 10-10-05 THE ESTIMATE HAS HIT 9300.00, WITH MORE EXPECTED. *NM
Air bags, Jul 22, 2005
DT: THE AIR BAG LIGHT ILLUMINATED WHICH INDICATED THAT THE AIR BAGS WERE DISENGAGED. THIS IS THE SECOND TIME THE VEHICLE HAS BEEN TAKEN TO THE DEALER IN ONE WEEK.. FIFTH TIME TOTAL. THE DEALER SAID THEY WILL FIX IT BY FIXING A BROKEN WIRE OR RESETTING THE COMPUTER. MANUFACTURER SAID THEY WILL TRY TO FIX IT. *AK *NM
Air bags, Jul 8, 2005, crash
POTENTIAL SAFETY DEFECT IN THE 2003 FORD ESCAPE.*MR THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIRBAG FAILED TO DEPLOY. THE CONSUMER DID NOT STATE IF HE WAS INJURED. *JB
Air bags, Jun 11, 2005
THE PASSENGER SIDE AIRBAG DEPLOYED FOR ASOLUTELY NO REASON WHATSOEVER. WE WERE JUST DRIVING DOWN THE ROAD, AND THERE WAS A LOAD POP. I THOUGHT WE HAD A BLOWOUT UNTIL I SAW MY WIFE SITTING IN THE SEAT IN PAIN. FOR A WHILE SHE COULDN'T EVEN MOVE THE RIGHT SIDE OF HER BODY. WE HEADED HOME IMMEDIATELY, BY THE TIME WE MADE IT HOME SHE WAS ABLE TO MOVE AGAIN. BEING A SATURDAY THERE WASN'T ANYONE TO CALL. I WILL BE CALLING FORD FIRST THING MONDAY MORNING.
Suspension, Electrical system, Air bags, Tires, Wheels, May 7, 2005, crash, fire
PASSENGER-FRONT TIRE RECEIVED AN IMPACT IN AN ACCIDENT. THIS HIT WAS A "SIDE-CRASH" WHERE ONLY THE TIRE AND A SMALL AREA OF THE OUTSIDE FRAMING ABOVE THE WHEEL WERE DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE TRUCK SPARKED AND IGNITED ON IMPACT. THE TRUCK WAS IN FULL FLAMES IN THE TIRE AND ENGINE AREA WITHIN 9-11 MINUTES. THE FIRE BURNED OUT THE CENTER PORTION OF THE WINDSHIELD, THE ENTIRE ENGINE AREA, THE DASHBOARD/GLOVE COMPARTMENT, AND THE TIRE AREA WITHIN THAT TIME FRAME. I WAS MOVING AT APPROXIMATELY 10 MPH WHEN THE OTHER DRIVER COLIDED WITH MY TRUCK AT APPROXIMATELY 40-45 MPH; THE WEATHER WAS CLOUDY/RAINY BUT IT HAD NOT RAINED YET DURING MY MORNING TRAVEL. THE AIR
Air bags, Mar 18, 2005
LTR TO FORD CONCERNING A SAFETY DEFECT RE DEFECTIVE WIRING OF THE SIDE AIRBAGS IN 2003 FORD ESCAPE. *BF THE CONSUMER RECEIVED THE RECALL NOTICE FOR THE FAULTY AIR BAG WIRING. AN APPOINTMENT WAS MADE AT THE DEALER TO HAVE THE VEHICLE REPAIRED. WHEN THE REPAIRS WERE MADE THE DEALER REFUSED TO COVER THE COST OF REPLACING THE FAULTY WIRING BECAUSE THE VEHICLE WAS 200 MILES OVER THE 50000 MILE WARRANTY. THE CONSUMER EXPLAINED THAT THE VEHICLE WENT OVER THE MILEAGE WHILE WAITING FOR THE RECALLED PART TO ARRIVE. *NM
Air bags, Mar 15, 2005, crash
THE CONSUMER WAS INVOLVED IN A REAR END COLLISION IN HIS 2003 FORD ESCAPE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. *NM PRIOR TO THE ACCIDENT, THE VEHICLE WAS TAKEN TO THE DEALER ON 6 SIX OCCASIONS BECAUSE THE AIR BAG LIGHT ILLUMINATED. *JB
Air bags, Mar 1, 2005
THE AIR BAG CHECK LIGHT REMAINED ON, AND HAD BEEN REPAIRED 6 TIMES, BUT THE PROBLEM RECURRED. OWNER WAS INFORMED THAT THE AIR BAG MAY NOT DEPLOY IF HER VEHICLE WAS INVOLVED IN AN ACCIDENT.*AK
Air bags, Dec 17, 2004, crash
MY WIFE, DONNA P. WRIGHT, WAS INVOLVED IN AN ACCIDENT ON 12/10/2004 AT APPROX. 7:15 AM ON MARRIOTTSVILLE ROAD # 2 IN ELDERSBURG, MD. THE ACCIDENT INVOLVED OUR 2003 FORD ESCAPE AND FORD F350 TRUCK PULLING A TRAILER WITH A BOBCAT HEAVY EQUIPMENT. IT WAS RAINING HEAVILY AT THE TIME. THE FORD TRUCK WAS APPROACHING A CURVE WHEN ITS TRAILER JACKNIFED AND HIT MY WIFE'S FORD ESCAPE HEAD ON. ACCORDING TO THE BODY SHOP OWNER WHO TOWED OUR CAR, THE FRAME WAS BENT IN TWO FEET. THERE WAS EXTENSIVE DAMAGE TO THE ENGINE, BUMPER, HOOD, RADIATOR AND BUMPER. THE CAR WAS TOTALED. HOWEVER, THE AIRBAGS DID NOT DEEPLY. FORTUNATELY, MY WIFE ESCAPED WITH MINOR INJURIES (CUTS AND BRUISES). I IMMEDIATELY NOTIFIED FORD MOTOR COMPANY CONSUMER RELATIONS. THEIR RESPONSE WAS THAT IF I WANTED TO DETERMINE WHAT CAUSED THE AIRBAGS NOT TO DEPLOY, THAT I WOULD HAVE TO TAKE THE VEHICLE TO A FORD DEALERSHIP AND PAY FOR THE TEST OF THE SENSOR. I FIND THAT RATHER RIDICULOUS.*JB
Air bags, Sep 28, 2004, crash
THE CONSUMER WAS INVOLVED IN AN ACCIDENT YET THE VEHICLE'S AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED A SPRAINED NECK AND HEMATOMA CAUSED BY THE SEAT BELT. *NM THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE DUE TO THE AIRBAG LIGHT INTERMITTENTLY COMING ON AND EVENTUALLY STAYING ON. CONSUMER SUFFERED INJURIES TO THE NECK AS A RESULT OF THE AIR BAG NOT DEPLOYING. POLICE REPORT WAS TAKEN. CONSUMER WAS TAKEN TO THE HOSPITAL BY AMBULANCE. *TC
Air bags, Feb 23, 2004, crash, fire
WHILE DRIVING BETWEEN 35 TO 40 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER WORE A SEAT BELT. *AK
Air bags, Jun 27, 2003, crash
WHILE DRIVING ABOUT 55 MPH ANOTHER VEHICLE JUMP IN FRONT OF THE CONSUMERS VEHICLE. THE CONSUMERS VEHICLE VEERED OFF THE ROAD ONTO THE SHOULDER, HIT AN EMBANKMENT AND FLIPPED THREE TIMES. THE DRIVER SIDE AIR BAG DIDN'T DEPLOY. *NLM