2003 Ford Escape
Problems, recalls and owner-reported issues
Structure is the leading concern among 598 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Escape model years with reports.
Of the 2003 reports, 44 involved a crash and 29 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints: service brakes
61 reports, newest first. Show all
Service brakes, Hydraulic, Dec 23, 2010, crash
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 5 MPH THE BRAKES FAILED. THE BRAKE PEDAL EXTENDED TO THE FLOOR WITHOUT STOPPING THE VEHICLE. THE VEHICLE CRASHED INTO A SNOW BANK. THERE WAS NO DAMAGED TO THE CONTACT OR THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPAIRED THE BRAKE HOSES AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 114,120.
Service brakes, Electric, Aug 16, 2010
SENSOR RINGS BROKEN ON A FORD ESCAPE 2003, BRAKES LOCK UP CAUSING LOSS OF CONTROL OF THE VEHICLE. *TR
Service brakes, Hydraulic, Aug 6, 2010
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE ATTEMPTING TO BRAKE AT A RELATIVELY LOW SPEED ONTO AN ENTRANCE RAMP, THE BRAKES WOULD NOT ENGAGE. THE ABS LIGHT ALSO ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR REPAIRS. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT/MODULE) BUT WAS ADVISED BY THE MANUFACTURER THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 150,000. UPDATED 11/03/10. *LJ UPDATED 12/14/2011 *CN UPDATED 03/09/11 *JB
Service brakes, Hydraulic, Feb 5, 2010
INTERMITTENTLY WHEN THE BRAKES ARE APPLIED, THE VEHICLE ACCELERATES WITHOUT WARNING. THE OUTSIDE TEMPERATURE DOES NOT SEEM TO MATTER. THE ONLY WAY TO STOP THE INCREASE IN SPEED IS TO APPLY HARD PRESSURE TO THE BRAKES AND SHUT OF THE IGNITION. THE FIRST TIME WAS ABOUT THREE YEARS AGO. THE LAST TIME WAS IN DECEMBER, 2009. I( NOTIFIED THE DEALER IN 2008 AND WAS TOLD THERE WAS NO SIMILAR OCCURRENCES REPORTED. *TR
Service brakes, Hydraulic, Oct 27, 2009
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE ABS WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TECHNICIAN STATED THAT THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. SINCE THE VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL # 07V156000 ( SERVICE BRAKES, HYDRAULIC:ANTI-LOCK:CONTROL UNIT/MODULE) HE WAS INELIGIBLE FOR A FREE REMEDY. THE FAILURE MILEAGE WAS 90,000.
Service brakes, Hydraulic, May 15, 2009
I HAVE AN 03 ESCAPE. SINCE FALL 08 I HAVE HEARD, FELT THIS STUTTER, BUT DIDN'T KNOW WHAT TO CALL IT. AT FIRST IT WAS OCCASIONAL, BUT HAS GROWN INCREASINGLY FREQUENT--THREE TO FOUR TIMES IN A ROW ACCOMPANIED ONCE IN A WHILE WITH A TICKING SOUND, AND PULLING THE CAR TO THE LEFT. MECHANICS COULDN'T REPLICATE THE PROBLEM. TODAY THEY ARE REPLACING THE TONE RINGS. HAVING A TERM TO USE, I GOT ON LINE AND FOUND OUT IT IS A FREQUENT PROBLEM FOR OWNERS. *TR
Service brakes, Hydraulic, Feb 25, 2009, fire
JANUARY 18, 2009, WAS THE LAST TIME I DROVE MY 2003, FORD ESCAPE. THE DAY PRIOR, I DROVE MY KIDS, TWO BLOCKS AWAY TO A PARK. I GOT BACK HOME AND PARKED MY VEHICLE AT APPROX 2:30 P.M. THE NEXT MORNING AT 11:14 A.M. I RECEIVED A CALL FROM MY APARTMENT MANAGER STATED THAT MY VEHICLE WAS ON FIRE AND THE FIRE DEPT WAS OUTSIDE PUTTING OUT MY CAR FIRE. THE FIRE CAPTAIN STATED THAT THE FIRE HAD STARTED FROM THE ABS SYSTEM AND TO CHECK ONLINE AND SEE IF THERE WAS A RECALL ON THIS PART. MY INSURANCE COMPANY CAME OUT AND CLAIMED IT A "TOTAL LOSS". WITHIN THE LAST SIX MONTHS TO A WEEK AGO, FORD HAD WORKED ON MY VEHICLE IN WHICH I HAD SPENT OVER $5,000.00 TO GET IT IN TIP TOP CONDITION. FORD HAD A RECALL ON THIS TYPE OF VEHICLE BUT STATED THAT MY VEHICLE'S VIN NUMBER WAS NOT PART OF THERE RECALL. THEY ALSO STATED TO MY ADJUSTER THAT THIS ABS PART WAS NO LONGER MADE, SO MY INSURANCE COMPANY TRIED TO LOCATE THIS PART AND NO OTHER PARTS STORE CARRIED THIS PART. *TR
Service brakes, Hydraulic, Feb 9, 2009, crash
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE SLOWED DOWN BUT WOULD NOT COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT THE VEHICLE STILL FAILED TO STOP. HE WAS FORCED TO CRASH INTO A SNOW PILE IN ORDER TO STOP THE VEHICLE. THE CONTACT WAS NOT INJURED AND THE VEHICLE DID NOT SUSTAIN ANY DAMAGE. PRIOR TO THE FAILURE, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT WAITED A WHILE BEFORE THE ACCELERATOR PEDAL RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND INSPECTED BY A TECHNICIAN, WHO DETERMINED THAT THE THROTTLE CABLE WAS FAILING. THE COST FOR THE REPAIR WOULD BE $300. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 70,000.
Service brakes, Hydraulic, Aug 20, 2008
BRAKE ROTORS FAILED AT 24947 AND AT 36010. THIS ESCAPE HAS ONE ADULT DRIVER AND THE BRAKES PEDAL WAS NOT "RIDDEN". LOTS OF PREMATURE ROTOR WEAR COMPLAINTS ON THE WWW.NHTSA.GOV SITE BUT NO FORD RECALLS. ROTOR REPLACEMENT ADDS ABOUT $250 TO BILL. *TR
Service brakes, Hydraulic, Aug 15, 2008
SECOND TIME TO REPLACE BRAKE ROTORS ON 2003 FORD ESCAPE. *TR
Service brakes, Air, Jan 29, 2008
URGENT RECALL NOTICE, I RECEIVED ON MY 2003 FORD ESCAPE AFTER RESEARCH ON THE RECALL VEHICLE, I BELIEVE THIS CAUSED MY DAUGHTER ACCIDENT, SHE ROLLED THIS VEHICLE. I M VERY ANGRY THAT I HAVE FOLLOWED THE LAW IN RESPONEDING TO THE RECALL NOTICE AND WHEN I EXPLAINED MY CONCERNS I WAS TOLD SOMEONE WAS GOING TO CONACT ME. THIS HAS NOT HAPPEN. NO DEATHS BUT PROPERTY DAMAGE YES ( PAYING FOR AVEHICAL) I HAVE SITTING IN MY BACK YARD THAT I M STILL PAYING FOR.BRING A SINGLE MOTHER, THIS HARDSHIP, I PAID 14,000.00 AND IT ONLY HAS 60 THOUSAND MILES. I HAVE PICTURES OF THE ACCIDENT AND I WILL HAVE THIS VEHICLE CHECKED OUT MYSELF AND TALK TO AN ATTORNEY. NOW IF YOU CAN HELP ME ON WHAT I SHOULD DO NEXT, I WOULD BE THANKFUL . *CN
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Nov 6, 2007
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS APPLIED. THE ENGINE BEGAN TO REV AND THE RPM RACED TO ITS MAXIMUM POTENTIAL. THE CONTACT TURNED OFF THE ENGINE IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS PRESENT. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 62,900. UPDATED 01/09/08. *LJ THE CONSUMER STATED NOISE IN FRONT END WHEN HITTING A BUMP AND PERFORMED INSPECTION PER RECALL. UPDATED 12/12/07 *TR
Service brakes, Hydraulic, Jun 19, 2007
FRONT BRAKE ROTORS WORE OUT PRIOR TO BRAKE PADS AT 34,000 MILES ON VEHICLE. I WAS TOLD THAT THIS WAS NORMAL BY THE DEALER AND WILL OCCUR AGAIN. I EXPLAINED TO THEM THAT THE ROTORS SHOULD BE HARDENED AND THE PAD SHOULD WEAR FIRST, BUT THEY TOLD ME THAT THIS WAS NORMAL. *AK
Suspension, Service brakes, Hydraulic, Jun 1, 2007
CAR TO DEALERSHIP ON 6/1/07 FOR SERVICE. BRAKE PADS REPLACED, ROTORS TURNED, TIRES ROTATED, REPLACED STABILIZER BAR. LEFT DEALER AND IN LESS THAN 2 MILES, ABS DASH LIGHT CAME ON. WENT BACK TO DEALERSHIP FOR INSPECTION--THINKING MAYBE SOMETHING HAD GONE AWRY WHEN CAR WAS SERVICED. PER THEM (AND THEY SHOWED ME WHAT WAS WRONG), COLLAR ON OUTSIDE OF AXEL THAT TURNS TO SEND SIGNAL TO ABS SENSOR HAS A CRACK THAT WILL INTERMITTENTLY MAKE THE ABS BRAKE SYSTEM COME ON. REPLACEMENT PER THEM--$425.00. *TR
Service brakes, Hydraulic, May 1, 2007
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT RECEIVED RECALL NOTICE # 07V156000 CONCERNING SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE, AND WAS UNHAPPY WITH THE WAITING TIME FOR THE REPAIRS . SHE STATED THAT THE ONLY COMMUNICATION BETWEEN HER AND THE DEALER WAS THEIR INABILITY TO REPAIR THE VEHICLE IN A REASONABLE AMOUNT OF TIME. THE CURRENT AND FAILURE MILEAGES WERE 69,000. *AK RETURNED USPS , 2NDATTEMPT MADE 05/23/07 FAILED . *LJ
Service brakes, Hydraulic, Vehicle speed control, Apr 11, 2007
SEVERAL TIMES IN THE PAST WHILE TURNING THE CORNER THE CAR KILLED. HIT BRAKES HARD TO AVOID REAR-END COLLISION. THE CAR ACCELERATED, CAUSING ME TO ONCE AGAIN HIT THE BRAKES.*AK
Service brakes, Hydraulic, Jan 1, 2007
VEHICLE WAS STOPPED WITH ENGINE RUNNING TRANSMISSION IN D WITH FOOT ON BRAKE. BRAKE PEDAL UNEXPECTEDLY PUSHED TO FLOOR AND VEHICLE MOVED FORWARD. THE PROBLEM WAS THE RIGHT REAR RUBBER BRAKE HOSE BURST. NOT YET REPAIRED. *NM
Service brakes, Hydraulic, Nov 4, 2006, fire
FORD ESCAPE 2003 WHILE PARKED CAUGHT FIRE IN BRAKING AREA SPREAD TO SPEED CONTROL ELECTRICAL HARNESS. *JB
Service brakes, Hydraulic, Aug 21, 2006, fire
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED OVERNIGHT, IT ERUPTED INTO FLAMES ALONG THE LEFT FRONT HOOD AREA WITHOUT WARNING. BYSTANDERS EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THERE WAS MODERATE FIRE DAMAGE. THE POLICE WERE NOT ALERTED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE HYDRAULIC CONTROL UNIT OF THE BRAKES SHORTED OUT AND CAUSED THE FIRE. THE MANUFACTURER WAS ALERTED.
Service brakes, Hydraulic, Jul 24, 2006
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER, IT DETERMINED THE ROTORS WERE WORN AND NEEDED TO BE REPLACED. THERE WAS NO PRIOR WARNING INDICATOR OF A BRAKE PROBLEM.
Service brakes, Hydraulic, Oct 14, 2005
WHEN MOVING A SLOW SPEED (10MPH TO 15MPH) A SMALL SUDDEN TAP OF THE BREAKS AND THE BRAKE SOMETIMES WILL GO DOWN FARTHER THAN MY FOOT. ALMOST AS IF WHEN TAPPED THE BREAK KEEPS GOING DOWN WHEN MY FOOT IS GOING UP. THIS HAS HAPPEN 2 TIMES TO DATE. WHEN IT HAPPENS THE TRUCK ALMOST FEELS AS THOUGH I AM SLAMMING THE BREAKS TO THE FLOOR AND ALL PEOPLE INSIDE ARE SLUNG FOWARD. WHEN I AM JUST TRYING TO SLOW CAUSE OF A CAR IN FRONT HAS SLOWED. BUT I HAVE TO TAP THEM JUST RIGHT TO DO IT AND I CANT ALWAYS MAKE IT HAPPEN AT WILL, IT JUST DOES IT EVERY NOW AND THEN WHEN YOU LEAST EXPECTED IT.
Service brakes, Hydraulic, Jul 17, 2005
MY 2003 FORD FOCUS ZX3 WAS TAKEN IN TO THE DEALERSHIP FOR ITS 20,000 MILE SERVICE AND THE TECHNICIAN SAID THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED. I DISCUSSED THE ISSUE WITH THE SERVICE MANAGER AND SINCE IT WAS A SAFETY ISSUE, HAD THE WORK DONE AND THEN CONTACTED FORD CUSTOMER CARE. THE BOTTOM LINE IS THAT I HAD TO PAY TO REPLACE OBVIOUSLY FAULTY BRAKE ROTORS AND FORD DOES NOT CARE HOW OR IF ITS DEALERS HONOR THEIR WARRANTY. AS A SIDE NOTE, THERE WERE TWO MINOR BODYWORK ISSUES THAT THE SAME DEALERSHIP REFUSED TO FIX UNDER WARRANTY, WHICH WE TAKEN CARE OF BY ANOTHER DEALERSHIP IN MY AREA.
Service brakes, Air, Electrical system, May 18, 2005
MY HUSBAND AND I ARE LEASING A 2003 FORD EXPIDITION OF WHICH WE RECEIVED ON 5/5/03. AS OF 10/04 THIS SUV HAVE BEEN TO THE DEALER TWICE FOR THE SAME PROBLEM, (SENSORS BURN OUT). ALSO IN 10/04 THE FRONT END BRAKES HAD TO BE REPLACED, AND THE AGAIN ON 2/05, THE FRONT END BRAKES BACK BRAKES AND ALSO FRONT END ROTORS HAD TO BE REPLACED AS WELL. WE WERE INFORMED THAT THIS SUV SHOULD IN NO WAY NEED NEW BRAKES THIS SOON AND DEFINITLEY NOT ROTORS. THIS SUV ONLY HAVE 35,000 MILES AS OF 5/19/05. BUT WHEN THE ROTORS WERE REPLACED IT ONLY HAD 31,000 MILES. I WOULD LIKE SOMETHING DONE ABOUT THIS PROBLEM, BECAUSE I HAVE SPOKEN TO NUMEROUS OF EXPIDITION OWNERS AND THEY ALL ARE HAVING THE SAME PROBLEMS THE BRAKES AND ROTORS. I WOULD LIKE TO BE RE-INBURSED FOR THEY MONEY WE HAVE SPENT THUS FAR FOR AN ON GOING DEFECT. ALSO WE WERE TOLD THAT WE WOULD BE CONTACTED WHEN THE LOWER GRILL OF THE TRUCK ARRIVED, BECAUSE OURS DID NOT HAVE ONE WHEN WE PICKED IT UP FROM THE DEALER, WELL WE ARE STILL WAITING AS OF 5/05.
Service brakes, Hydraulic, Apr 21, 2005
WHEN THE VEHICLE HAS BEEN SITTING FOR TWO DAYS OR MORE, THE VEHICLE WOULD MAKE LOUD GRAINING NOISE WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CLEAN THE EXCESSIVE RUST BUILD UP AND INFORMED THE CONSUMER THAT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE. THE DEALER INSTRUCTED THE CONSUMER TO PUT THE VEHICLE IN REVERSE AND APPLIED THE BRAKES SEVERAL TIMES THAT WOULD HELP REMOVED THE EXCESSIVE RUST BUILD UP. *NM
Service brakes, Hydraulic, Parking brake, Apr 6, 2005
THE CONSUMER HAD THE BRAKES CHECKED AND WAS TOLD THE BRAKE PADS SEPARATED, AND THAT WAS WHY SHE WAS NOT ABLE TO SLOW DOWN THE VEHICLE. THE PARKING BRAKES FROZE ONCE THE BRAKES WERE ON AND THE CONSUMER WAS UNABLE TO RELEASE THE BRAKES WITHOUT GETTING UNDER THE VEHICLE TO PULL THE CABLE. *AK *SC